I visit this location too much-at least my waistline says so. The staff is super friendly. The staff is very efficient, at least morning & day crew...night crew- is completely different-slow and don't use the 2nd drive thru window as it should be used. A couple weeks ago I stopped for a Hot fudge sundae. I waited for 8 minutes with only 1 car in front of me. They got a Single bag. Then I pull up and my sundae is milk. So I ask for a new one- she was not happy!! And when I got it- there was very little hot fudge. But today, I ordered on the app...and only one car in front of me- and I get the wrong sandwich (one without meat) and I call- Alice is very nice...but I don't want a biscuit sandwich with egg & cheese only. So she quickly offers to replace it for free....and move on. That's unacceptable for me. What do i expect- not sure, maybe a heartfelt, sincere apology. Maybe - more than just replacing my sandwich DOWN THE ROAD. I try not to give bad reviews...bc, I don't like giving bad news to anyone I guess. I do appreciate the hard work they do there and like I said before - usually morning & day crew is on point. Just do better- thru talking and maybe how you offer to fix your screw up. read more

Ordered drive thru, employees pushed us through the line with extended wait time for food with no explanation of why or that we would have to wait. Burger was salty, way too many onions and soda had so much syrup it was to sweet to drink. If I could give a -star I would. read more

McDonald's - Quarter Pounder had way too many onions! - Burgers Near Me - Schuylkill Haven, Pennsylvania

They take FOREVER TO MAKE A BURGER!!!! Idk who is cooking but they take way way way too long read more

Ordered a Double Quarter Pounder Burgers unsafe to eat it is Pink ordered off doordash read more

McDonald's - Burger is under cooked unsafe to eat - Burgers Near Me - Schuylkill Haven, Pennsylvania

This McDonald's has some serious problems. It's an older location that has been modernized at least several times in its past but has reached the end of its useful life. Interior seating area is crowded and too small. Employees when ordering and delivering food were very nice though. The amount of time to get food after ordering was FAR too long. After ordering, I noticed at least two other tables waiting for their food, and it was several minutes for them to get what they ordered. This location does have enough parking, one of its few redeeming features, and the food was good when it finally arrived. I would go to Long John Silvers or keep driving down to Hamburg until this location is demolished and totally reconstructed. read more

Always closing early terrible customer service started cussing me out at drive thru for ordering at 10:30 pm

If i could give a trophy for having the worst management and somehow being able to consecutively get simple orders wrong EVERY TIME myself or my family comes through the drive through is insane, hands this would be the establishment that wins. The amount of money we have wasted here is ridiculous. This Business should be ashamed. Do yourself a favor and just go to the hamburg mcdonald's or the one near St. clair. read more

Absolutely horrible. Customer service is awful. Food is usually cold. Worst experience ever.

When all cash registers had signs that they were closed and had to use the Kiosk's, we walked out...they lost a good customer.

Food is ok. I don't normally eat fast food but today I did because I was starving. HELLO, hang some blinds!! It's like sitting in a hot sunny sauna to eat my mediocre dinner. The 3 shaded tables by the bathroom were taken. I see why!! Oh my, I'm dying of heat exhaustion!! Is there even AC here? read more

McDonald's - the sun shining through the windows - Burgers Near Me - Schuylkill Haven, Pennsylvania

My review is not focused on this site specifically, because the employees are nice, service good, so the poor rating is not to this location.. principally it is the product that the franchise must sell.. I purchased a parfait and the last time I got one I held it in my hand to eat it... today I got one and I held it between my fore finger and my thumb to eat it..I called and asked if I got the child's snack selection...NO, one size.. My last one! read more

Typical McDonald's...fast service, greasy food. They tend to forget about straws, sauces, etc., so if you order your food through the drive-thru, make sure you check your bag. read more

Order is wrong at least 1 out of 3 visits. If you're driving through, plan to make two trips through the drive through lane before you have your entire order. Night time staff is very rude. Even if you're local, it's worth the drive to Pottsville or Hamburg if it's later than 9-10pm. The wait is very long and the workers are not nice. read more

This is the dirtiest and most miserable Mickey D's I've ever been to. When dining inside you are treated to the filth on the floor, highchairs, and even in the lights. It's pretty sad when your 6 year old son asks why the guy at the drive thru window is so miserable. There was a fly under the lid of our orange juice cup. I pointed it out and asked for another and didn't even get an I'm sorry. Im realistic about what expectations to have at any McDonalds, but this particular location is vile. read more

From the flowers on the table to servers bringing you your food at the table, you don't realize you are in a McDonalds. Very happy with this location. read more

McDonald's - a blue vase of flowers on a table - Burgers Near Me - Schuylkill Haven, Pennsylvania

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Terrible- used their app but it didn't work because my wife used her phone and I was picking up for her and got a latte + hash brown - and then it took 10 more minutes for them to tell me "sorry, you're shit outta luck, we can't honor the order you have a confirmation number for because the person who ordered's phone isn't here" and that they have "no control over the app" garbage service- never again!!! read more

Google says open 24 hours, yelp says open until midnight..... we get there at 11:50 and the lights are all turned off. If that wasn't the most depressing damn thing ever, all I wanted was a cheeseburger! read more

Terrible service! I've been here several times. If you want to go here DONT! You will be in the line of cars waiting there for many minutes! I've been here about 5 times just because I absolutely had to! I hate going here due to their terrible service! This McDonald's really needs to hire some different people or remodel this location. It needs to be like the one in Hamburg, PA, or Tilden Ridge. read more

we waited 30min outside with about 10 other cars waiting for their food as well. when they finally brought out the food they forgot my sandwhich and we had to go back in for it read more

Terrible McDonalds. Don't get much food here but the kids like the fries. The last 2 times we drive thru around 530 pm on a weekday. We order two fries. Both times we are asked to pull around and wait because they are out of fries. WTF!! 5 minutes or it's we wait. So this past Sunday the wife and I head out. Wife forgot to take her pill so we drive thru. It's 9:20 am. We order 1 breakfast Sammie and guess what?? We are asked to pull into a spot and wait. 7 minutes later, the girl comes out with our 1 item. That's 3 times in a row. They are out and I'll never go there again. I guess it's our fault for moving to this hick town! read more

This place is terrible, last night at 11:04 pm i went through the drive through only for a mcflurry. as i figured they'd be closed but there was a car in front of me that had their order taken, i got to the window and all the manager had to say was " we're closed bye " not " sorry mam but we are closed for the night, have a good night and sorry about the inconvenience " no he was plain rude. keep in mind the outside lights were still on , there where people sitting at the tables inside and the car in front of me's order was taken. extremely rude people here! read more

I normally don't give one stars, but this McDonalds deserves it! I go to this one almost every night around 1AM. I only order one thing, a large McChicken meal with a diet coke. On my sandwich I order extra mayo and extra pickles. That's my weakness. The old guy who works third shift there can never remember my order even though I go there 5 nights out of the week. He always forgets something from my order. Sometimes it's the sandwich itself, my drink, or my McFlurry. I go to this one because it's close to my house. Sometimes he's very rude too. Plus, who ever heard of being charged ten cents for extra mayo and ten cents extra for every pickle which normally turns out to be $.40 for pickles???? My fries even though I ask for them to be hot they are always cold and soggy so I don't end up eating them and the McFlurry is always only half full. It's absolutely ridiculous. I will say though, it's the cleanest McD's I've ever been to. read more

waited 15 minutes for a cheeseburger happy Meal, 2 McDoubles and a small fry. Tables were dirty and floor needed to be swept. Containers were the beverage lids were kept was disgusting and does not look they have been cleaned in quite some time, ketchup stains on the container doors that looked to be encrusted. read more

I had a late night "Mac Attack" and decided to head to my local McDonald's in Schuylkill Haven. When I got there there was one person waiting to give his order. It took the staff over 5 minutes to finally get around to taking his order. Two people behind me drove off, not wanting to wait any longer. I assumed my patience would be rewarded. I sat at the speaker for a minute or so, then finally someone said they "Would be with me in about 5 minutes. Your order will take up to 10 minutes, and we are only accepting cash." I did not have the cash to complete my order and satisfy my craving for a Big Mac. So I elected to go to Sheetz across the street. While I wish I could say this was a lone incident. I have been informed when ordering a milk shake that "Icecream machine was broken" when the car in front of me got 6 milkshakes and sat at the delivery window chanting with their friends who were currently "working". I have been shorted McNuggets on more then one occasion. Gotten someone else order. I have simply had it with the total incompetence of the employees and management of this particular location. I worked at McDonald's when I was in my teens. I know it does not take a lot to run it. When I was working there it took 108 seconds to cook a Quarter Pounder Patty, and you could cook 6 at a time. So I have no idea why it would take 10 minutes to complete my order. If I ever have another late night Mac Attack I will drive to Pottsville or Hamburg before I ever go to this location again. Also they hardly ever have kids toys here or give out toys that are 2 or 3 years old. read more

Profile may show me as Middleburg for some reason but I am actually local to Schuylkill Haven area. Just made a special run to this location. Ordered a quarter pounder w/ cheese meal and separate quarter pounder with cheese. My order did not show on the screen but when I got to the window the worker repeated the above order. Got home and on each box is a slip about ONLY American Cheese. No cheese on either burger. Also, the one patty was in pieces- looked terrible and not appetizing. Didn't eat that one. Called the place, manager apologized and said next time in it would be replaced. I was to write his name on my receipt. My name was not asked for. Doubt if it would happen. I think the same person owns the Pottsville and Frackville locations which I have visited in the past and had order problems. Done with these locations. If I want something I will drive out to Pine Grove location where I have never had problem. read more

been to many mcdonalds food chains. this one has to be one of the worst. in the past three months ive been here about 6 times. each time my order was wrong or something was missing. last time i went i ordered a iced coffee and it was warm when handed to me. mind you i corrected the issue. but had to park the car and walk back in, then asked if i had a receipt. i said i was literally there about 2 min ago. Finally got my iced coffee and left. smh. never going back there and think everyone shouldnt go there either. read more

this mcdonalds is a poor example of others in the area. no matter the time of day, the wait is abysmal. the mobile orders are never ready at any decent time. the orders are constantly messed up, about 60% of the time i go the order is messed up. (I frequent the place.) And These people want $15 an hour? Sad! read more

I would give zero stars if possible. I don't know if I should start with the long wait for just a regular burger and small fries or about the few months pregnant girl that was working the window. I was really disgusted by the fact after she played around and adjusted her underwear around her slightly bulging belly, she then proceeded to grab peoples food and drinks, not bothering to wash her hands. I guess after that, the cold food didn't really matter, nor the fact that they couldn't even land the meat on the bun properly. C'mon guys, anything more than a quarter of the meat hanging over the bun is unacceptable, especially when the burger is so much smaller than the bun. read more