I only came here because there is a bar next door that charges outrageous prices for its food. So I came here because of their McChickens are at a fair price. The service here was absolutely rude! I walk up to the front counter and there's a man and a pair of headphones yelling at me to use the kiosk. I was paying with cash and the kiosk does not accept cash. That did not sit with the wall and the employee that took my order was on cloud nine as he looked like he was really high. He went to give me my change and almost forgot about my money. Inside, this place is full of parents and it gets a good amount of attention too the drive-thru is usually busy. The employees here are mostly teenagers that just lollygag and I dined in for about a few minutes so I can eat my food. Overall , if this place was not clean at all I would have gave this place one Star. I would pass on this place but only recommend for it's cheap food. read more

Absolutely filthy location. Not one employee is wearing a hair net , the manager has his belt unbuckled and pants open . I stood in line for over 10 min (timed it so not to exaggerate ) waiting to be acknowledged or helped so that I could pick up a delivery order . McDonald's becoming the standard for bad service is not a good look. read more

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Drive through on a Sunday afternoon about 2 to get ice cream for my kids. Luckily the ice cream was working but the speed of the drive through was super slow. It seemed that they weren't actually making orders until you got to the pick up window. After 15 min wait I pulled up and they gave me my drink but then had to ask someone to make a shake. Then that was delivered but they had to ask again for a sundae. What the heck! Also the order ahead of me was wrong as I saw the person had to go into store. For fast food this was anything but fast. Food was fine, customer service was fine other than speed. This spot likely has a lot of traffic based on location but probably worth driving another few miles for better quality and speed. read more

I would select zero stars if I could. For a "fast food" restaurant, they really are slow. It doesn't matter if get there and order or order through the app, they will always make you wait. Get use to pull ahead and wait. Getting your order right or not have anything missing? Good luck. Deleting the app as of this writing. read more

Very slow and rude workers and they aren't good at resolving problems and I think they should hire better workers

If you want a cheeseburger with no burger here is a McDonald's to marvel in. I ordered a combo meal on Grubhub, 2 cheeseburgers with no mustard and no pickles. Pretty simple I thought. Unfortunately it wasn't to my dismay. It came on time thanks to the delivery driver but I was very disappointed to see no burger in my cheeseburger. read more

McDonald's - a sandwich and a bag of chips - Fast Food Near Me - Shakopee, Minnesota

In the middle of ordering at the drive thru the guy told me he would be back, when he came back he took the rest of my order and I went to the first window. When I got there he took off half of my order and I ended up only getting one meal. Even after telling him my order was wrong he still got it wrong! I had to go into the store to tell them they messed up my order and forgot things and it still took them at least 5 minutes to get my correct order. read more

Second time going for breakfast and the lady who took our order both times did not get our order right! First time we told her 2 steak egg and cheese bagels and she only rang up one so we told her we only see one on the screen she said she fixed it and when she gave us the food there was only one and she only charged us for one after we told her to add another one and she said she did. Second time I asked for two steak egg and cheese bagels and she gave me two sausage egg and cheese bagels. Very careless and unprofessional. She was also dancing with her coworker while we were waiting for our food... read more

Worst service but at this location I'm Not surprised, they also don't sell the full menu after 10pm, so some so called manager named Makela, was taking breaks as she took orders in the drive thru while the other line of cars kept going thru before us in our line where we had been sitting waiting, I called her out on it she got mad and said I can leave, so I politely asked for her name so I can report her to her manager and she sat there and did not respond. So I pulled up to the window and asked for her she let the drive thru pile up for 10 minutes because she would not come to the window to speak to me. Finally the next shift manager came in and gave me her name and the shake I came For for free and that was very kind of her, unlike Makela who would not coke to the window, I'm still going to call and speak with the store manager as the employees and manager both told me she's is a problem with everyone! She was really an embarrassment to Mc Donald's decent customer service they have built a reputation to be know for over the years. She belongs at Walmart or white castles, or a car wash , this Makela person!! read more

Ordered 2 mcchickens and they gave me 2 burgers with beef patties. This isnt the 1st or 10th time they have purposely slacked off in this location. usually it is the night shift read more

McDonald's - ordered 2 mcchickens and they gave me 2 burgers with beef patties - Fast Food Near Me - Shakopee, Minnesota

Long lines, they are rude people sometimes they're having a hard time understanding you their food is delicious, but there are long lines

It is mid but most of the time I get it the meat is soggy and trash and the fries are not hot and there's no salt

If I could do negative number, I would give them if a -10. They are terrible!!!!!!! We have been multiple times (unfortunately) and they are slow, always mess up the order. Won't be visiting again even though we love so close. read more

These guys have a sign saying the dining area is open til midnight but they weren't open! Their drive through employees are so rude, guess their dining experience wouldn't have been too great either so I am assuming we dodged a bullet. No more stopping here, it's not worth the drive out. read more

McDonald's - Misinformation...should update their signs so people aren't wasting time getting out of line to try and go inside. - Fast Food Near Me - Shakopee, Minnesota

Waited 19 minutes for a mobile order that consisted of a 6 piece nugget and large fries. In all 19 minutes only one order was brought out but saw atleast 5-6 people in the kitchen some weren't even wearing uniforms or name tags to hard to say if the were employees or friends. It seems when the order takers were taken away a while back and every became self serve, things really went down hill. No one monitors the lobby/restaurant at all, I even witnessed 3 teens eating French fries out of another groups order while it sat on the counter waiting to be picked up. I reached out to corporate to explain how horrible and inappropriate this experience was - they said they passed it on the this store but I never heard a word from them so felt the need to warn folks that unless you have lots of time to kill and/or want to play front end quality control and store monitor while you wait for your order, I would skip this location all together. read more

ah yes mcdonalds, the staple of american obesity and sodium overdose. i think the only good thing about the food is the fries, and yet 79.57% of the time theyre colder than my 9th grade english teachers heart. i think the service is a gamble, i think id be better off betting my daughters college fund in vegas. im pretty sure the design of mcdonalds is just ketchup and mustard. they say st louis is the gateway to america, but mcdonalds is the gateway to fatness and obesity. ive pretty much seen an indian buffet in bangladesh better than this. everytime i go there for ice cream it makes me want to milk a llama and make it homemade. its more broken than half adult actors. if i ever see a mcdonalds on the side of the road my children instantly want it, this makes me want to sacrifice my life to a tatertot casserole. i believe the only time i want some good ol mcdonalds is probably when im on the verge of dying from starvation or just to regurgitate it back up. i think theres more salmonella than good burgers. the chicken nuggets are dryer than amy schumers jokes. if a fat american and a burger had hate sex this would be the outcome. i believe the only time ived "enjoyed" mcdonalds would be from being on a roadtrip after waking up from my slumber in southern arkansas. i think ive seen a crackhead handing out cleaner needles. read more

I've eaten at this McDonald's a couple times and this will be my last. The place is filthy, all the garbage cans are full. The beverage station is trashed. The tables and benches need to be cleared and wiped down. Don't eat here at dinner time!!! read more

McDonald's - Over flowing trash bins. - Fast Food Near Me - Shakopee, Minnesota

I love this gourmet restaurant, Whenever i have a reservation there, I have beef steak with two pieces of bread with a side French fried potatoes with salt shaker over it, The cold refreshments are perfect for when you're eating at this restaurant, I would definetly recommend. 5/5. read more

McDonald's - French Fried Potatoes - Fast Food Near Me - Shakopee, Minnesota

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This location has the worst customer service I have witnessed. I was handed my ice cream cones with a young worker touching the ice cream basically. The manager was wearing an anytime fitness jacket? Are you working a shift there or here? read more

Went to the Shakopee, MN. McDonald's on Marshall Rd. & ordered the big breakfast w/ hot cakes, 2 sausage McMuffins, & medium OJ, so when got to the drive through window they informed me they were out of OJ so I has to get a soda which is about $2 less (no refund on difference) & than after getting my order I pull up to quickly check my bag with out pulling everything out & thought everything was there that I ordered, but when I got home found out they shorted me on my Big breakfast w/ hot cakes & found out I only got the hot cakes no eggs, sausage or toast plus I got Canadian bacon McMuffin when I ordered sausage McMuffins & was charged for everything I ordered, so If I would of been charged for want they gave me should of been $7 cheaper, what a crook of shit.... read more

Poor service, loud music coming from inside, missing fries and to top it off the quarter pounder patty was mostly pink... I don't expect much but this is a new low read more

Horrible!!! Went to McDonalds and waited in line for 10 mins to order (2 McFlurrys) after ordering we waited another 10 mins to get our ice cream just from them to tell us "their machine is broken" seriously? didn't get anything for the inconvenience of our time... do better. read more

The fries were hot. The burgers were cooked. The service was fast and the drive through was slammed.

Stopped here to pick up a cup of iced coffee on our way back in town. Staff were courteous and quick. Would recommend, especially for patrons who go to Valleyfair nearby if they're in the mood for quick meal or a snack. read more

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Opened 24 hours yet closed sometimes. Amazing business. Makes me sad... sometimes Happy

This place is laughable. I've worked in the fast food industry for years so I know how it goes, but these guys straight up don't even pretend to care. I could tell a story or two, but I wont get into specifics. Just know that if you're going to order from this McDonalds, make sure you have everything you check to see if you have everything and check the receipt. Also, be prepared for sticky floors unlike any you've ever seen. It's as if they mop with maple syrup. Lastly, don't make any plans for the next few hours, because it doesn't matter how small the order is, or how simple, it will take anywhere from 15mins to an hour. Not even joking, it took me 40mins to get a mcflurry. PS: hair and body fluids are not uncommon to find in your food read more

Best service I've ever had. Went through the drive-through and got a chicken sandwich. The guys at the window were friendly, energetic, and funny. When they asked me to take a survey in order to potentially get one of them a raise, I knew I'd do it without a doubt. I knew I would be their guy. In conclusion, the food was great and the environment was friendly. It's also right next to Canterbury Park. Come get a burger and head over to watch a horse race. Sounds like a great afternoon to me! read more

Went for lunch and ordered quarter pounder; but into it and it had an odd taste and the burger was very pink. Couldn't eat it.

This is probably the worst run McDonalds I have ever had the displeasure to visit. They had a mob of people in the lobby all waiting for food at 3:30 in the afternoon! Orders were backed up and delivered screwed up from what I could see. Absolutely no organization, employees flying around with no direction or proper management. Just a complete shit show! It's really a shame, used to be lightning fast service with no mistakes and now it's a disgusting disgrace. Shut it down. read more

Service was fast ordered 2 mchickens and fry's and an iced coffee. I am pretty sure that they have improved in the last few months. I don't like the elf ordering kiosks and prefer people instead. No long lines here. read more

I ordered the pico guacamole chicken sandwich with artisan bread. McD's got it right. Sandwich was not dry bread was fresh guac was good as well. I highly recommend. read more

McDonald's - McMenu - Fast Food Near Me - Shakopee, Minnesota

They have bad costumer service because they forgot are mc chicken we came back and they said go to the drivethru but they could've just went outside and give it to us but wanted us to wait like 30 minutes read more

rude customer service and took too long for my food to come out. I personally don't recommend. Worst food experience ever. 2hr wait.food wasn't even good it was cold. read more

I work nights very close to this location. when I do forget or didn't have time to bring food, this is one of my only options for food late at night... I am always disappointed with the service And there quality of food they THROW together If you have other options to eat elswhere..i suggest you pass on this location read more

I ordered a bacon cheese fries at this location and I usually order it all the time and, I notice they don't have a lot of cheese so, I ordered extra cheese and it was .75 cents and they never gave me extra so I called them and the manager said "they're wasn't enough cheese so that's why your calling"? WORST MCDONALDS I EVER BEEN TO! Don't EVER GO HERE read more

Be sure to bring a movie and clear your schedule for this Mcdonalds drive thru, 3 times I have waited over 30 min. Won't be back.

I have always had good service here. I have not experienced any cleanliness issues. McD's in general no longer serves food hot enough anymore. My biggest complaint with ALL McDonalds is cold to barely warm fries! Today, they are hot and I agree with my friend here. Even when you ask them to make sure it's hot the food is never hot anymore. I had cold fries at this location. They replaced them and they were at least warm. Then, I found my burger was cold. Threw it all away and haven't returned to any McDonalds since! read more

Worst McDonald's ever!!!! You can stop at a better one if you are just passing town! Horrible customer service and horrible management. Got our order wrong and didn't seem to care at all. read more

Restaurant was slow with many employees so you'd think the place would be picked up better. Empty tables were disgusting and not cleaned. After i was done with my meal, two trash receptacles had no garbage cans present so if I wanted to, I could have chosen to just dump my food into the hole and have garbage pile up on the ground like other patrons did but I chose to use the only remaining receptacle that had a garbage can. Before walking out, I used the restroom. Toilet paper was all over the floor in the men's room and after I washed my hands, no paper towels were left to dry my hands off. What a disaster of a location this was. I'll never be back. read more

The service lacks leadership, and is always rude and takes forever. I travel across the country and the convenience of it being virtually in the same parking lot of the hotel I'm staying at is completelg ruined by the fact that I could get better, friendlier, and believe it or not sometimes faster service from a full service, sit down restaraunt 4 miles away... given my 57 minute drive thru experience 2 days ago with only 5 cars in front of me. read more