Service is slow. Drive thru takes forever at times. The food is the food. It's a McDonald's The ambience is that off a fast food burger place, you know like a McDonalds. Kids working are nice. read more

McDonald's - Fast Food Near Me - Sneads Ferry, North Carolina

Service! There was 1 other person ahead of me yet I was told to drive into the stall to wait 10 minutes for my food. Staff could have been a little bit friendlier. If they don't like their job then they should find one that will make them happy. read more

Waited a half an hour behind just 5 cars for a week tea! This location is notorious for extremely slow service. Who ever manages this McDonald's needs to sell. They obviously have zero clue what they are doing. read more

One of the worst locations I have ever visited. You can't even order a single soda without them sending you to the "Customer's Time-Out" spot! They do this to look like their serving time is quick but in reality it sucks. They are always out of some beverage or another and their food is rarely cooked for your order - instead it's been pre-cooked and wrapped. The way you can prevent this by customizing it - but you will inevitably end up in "Customer's Time-Out" Does the franchisor know what this place is doing to their reputation?? read more

Most incompetent, inconsistent McDonalds there is around. Always have quality issues and customer service is always low.

We just went to McDonald's at Sneads Ferry. Our food was great, the bacon was crispy, food was hot and made to order! Great job to the McDonald's team!!! read more

Not usually one to write reviews, but this one feels necessary -- both as a warning and a heads-up. I genuinely love McDonald's, but this was by far the worst experience I've ever had. My McDouble was a mess: ketchup was dripping from all sides, there was barely a squeeze of mustard, half a pickle tossed on carelessly, and -- disappointingly -- no diced onions (arguably the best part). Even worse, there were black bits falling off the patty, which I can only assume came from an uncleaned griddle. The 4-piece nuggets tasted like they were fried in oil that hadn't been changed in ages. After just one bite, I threw everything away -- and I've never thrown away McDonald's before. That's how bad it was. I've had subpar McDonald's meals before, but at least they were edible. This was genuinely disgusting. It was so bad, even a drunk Marine would probably second-guess eating it. read more

Look, I'm not exactly a fast food junkie, McDonald's isn't my thing -- but my significant other loves McDonald's. So we find ourselves here more often than I'd like to admit. But every single time we come to this location, it's like playing a sad little game of "What's Missing From My Bag Today?" A burger? A straw? That custom order you politely begged for? Gone. Vanished. Never stood a chance. And don't even think about making modifications -- McDonald's may have "Have it your way" vibes, but this spot missed that memo. You could ask for "no onions" and end up with double. At this point, I'm convinced the customization button on their screen is just for show. It's not that I expect fine dining -- I just expect the food I ordered. Consistency isn't too much to ask, right? Especially when I'm already sacrificing my taste buds in the name of love. read more

It's 1:00 am . And I rlly don't like that I've been sitting here for 30 mins and haven't moved , I'm actually so so sad. We have barely moved at all read more

McDonald's - Fast Food Near Me - Sneads Ferry, North Carolina

Asked for no salt. So much salt. Almost like they put extra on there. Most of the time it's ok here, this place has phases of okay to terrifyingly horrible. Tonight we are in the down swing. read more

This McDonald's has to be the worst ever in the history of McDonald's! I can't tell you how many times they have messed up a simple order of Quarter Pounder w/cheese add extra cheese, no onion and Large Fry. The employees at the window are rude and down right nasty to your face. Never in my life have I paid to be treated like crap over and over again. The other day I went to get my usual and I said no way are they getting any more of my money. I placed a togo order for a cheeseburger at Rick's down the road and never looked back. read more

The definition of insanity is doing the same thing over and over expecting a different result. I must be insane for continuing to go to this establishment and expect it to not take a half hour in the drive-thru line for a Coke and hamburger. Absolutely the worst service I have ever received at a "fast" food establishment. read more

Heard someone being rude to a customer on the mic when the customer said they thought someone said something and they decided to respond rudely when they were busy still no excuse to treat customers that way. I've worked at a McDonald's before and not once would I talk to customers that way. read more

I called and asked one of the girls if their McFlurry machine was working and I got mocked and laughed at. I simply called and asked "do you guys have mcfurrys" and got the awnser of "I don't know" back. I continued with "is your McFlurry machine working" and I hear a girl in the back mock me and laugh. After that the girl on the phone said bye and didn't even awnser my question. read more

Absolutely would not advise anyone to eat here. We have sit in the drive thru for 45 minutes to get our order. This restaurant needs all new management and employees! They should fire everyone in this McDonalds. I wouldn't even give this place a quarter of a star! read more

Ordered big breakfast with "hot cakes" that were frozen! Here in the south it's pancakes but they advertise hot cakes! Ordered crispy chicken biscuit and got that cheap $1 McChicken patty Need better management and more educated employees! read more

McDonald's - McChicken but ordered crispy Big difference in price! - Fast Food Near Me - Sneads Ferry, North Carolina

This place is a disaster. Food is trash..... the drive thru line is simply a place to order and then you're likely going to be asked to park..... and wait..... Better off just getting a fresh burger from highway 55. read more

Customer service was beyond great especially for being 11 PM. The food smells delightful and all the food was included. We are so proud

Food is amazing, the manager Sydney is great couldn't ask for better customer service anywhere else. The staff he wonder and the camaraderie is like nothing else. read more

Don't bother wasting your time stopping here. Roadkill would be a much better option. Service sucks and it will leave you not appreciating the meal that took three times as long as it should have. read more

I went to the drive thru at 3am and no one answered after 10 minutes of waiting I drove around to the windows and no one was back there and then they proceeded to turn off all the lights in the parking lot including the sign and let me remind you it is still dark out and as I was leaving there is four cars there and only one person inside the building but there is four cars there and I drove by them and the employees are sleeping in their cars last time I checked it says 24 hours read more

This McDonald's is terrible. It took the workers 30 mins to make a cheeseburger. Terrible customer service.

McDonald's is like sex. When it's good it's great when it's bad it's still good. Take my review with a grain of salt. I don't mind soggy fries with a lot of salt on them which is what I got. Waited maybe 5-10 extra minutes for a pretty simple order (10 pc nuggets and a double quarter pounder with cheese meal) due to "making fresh fries". Which they were alright. Very sweet girl at the drive thru. But again I don't go to McDonald's for a 5 star experience; I tend to manage my expectations and it wasn't bad. read more

Genuinely the worst McDonalds I've ever been to. If you pull in to the drive thru past 9 pm, plan to wait in line for at least 30-40 minutes to get served a messed up order. Wouldn't normally complain but it's happened 3 out of the 3 times I've been here. read more

Was up charged for a large when we asked a medium three times. Get to the window and instead of saying we could get a refund, the girl just blamed the mistake on someone else and was extremely rude about it. The fries were cold, the sandwich was sloppily put together. I hope I'm not in the bathroom all night after this. $15 an hour when you can't even heat up fries and are terrible at customer service? Nah. read more

We have lived in Sneads Ferry eleven years. This McDonald's has never been great however last night was the penultimate bad experience. After going through the drive through, I waited over thirty minutes for my families food in one of the waiting spots. A lady employee came out (thinking it was our dinner) I rolled the window down. She began yelling at me about accosting an employee. I still have no idea what she was talking about. I was absolutely frightened by the experience so I left with out our food. We will never go back ever again. read more

Well, it's a fast food chain in a small secluded small town. They'll get the business because they have the market cornered. Cons: the Wait time, sometimes out of items or broken equipment, sometimes messy restaurant seating area, frequent new staff and management Pros: fries are usually amazing, my special grill order is correct 95% of the time, staff is usually super friendly 98% of the time. read more

Yeah I know it's just McDonald's but these people don't even know how to put a burger together! Meat bun and cheese are all over the place just horrible, completely out of order. Burnt fries burnt patties!! Come on people there's timer!! Be sure to check your order cause I guarantee it's not right, service sucks and you won't receive any napkins. Not to mention how long it takes even when it's not busy. Piss you off so bad you won't even want to eat anymore... Stay clear from this disaster. read more

I've been coming here occasionally for about 9 months. And never in my life had a fast food chain constantly disappoint me like this one. They're slow, they're stale, they also occasionally forget items. Never in the 20ish times I've been here had I had a perfect order. But it's convenient for the most part, even if it's a 10-20 min wait. Although I've never had fresh fries, I've put up with it due to being tired after work and wanting to eat then sleep. .... Today though they went too far. Not only did I wait 20 minutes just to get my food, I opened the bag to see refried fries. Refried fries which they over salt to try to mask the staleness of the batch. Then when I got home I opened my box of chicken nuggets, stuck one in my mouth, and immediately was mouth-raped by the disgusting flavor. It's tough, chewy, and had a weird taste overall to it. I couldn't swallow the bite. I immediately took it out and was left with an unpleasant aftertaste. I'm used to the slowness and the stale fries, but eating actual meals which are stale is just too much. I'm done giving this McDonald's a chance. They need to get new employees and management. Whoever runs this establishment needs to find a new job. The only reason why they're still running is because the only other late night fast food is also a disaster. Stay away from fast food in Sneads Ferry folks. read more

We have been waiting in line for 40 minutes and the place is not packed at all. Hardly anyone inside and a few cars in the drive through. Ridiculously slow! read more

Got here at 8:05 p.m. Took 5 mins for them to ask for the order in the drive thru. Then I've been waiting so long I got bored and I'm writing this at 8:28. "Happy birthday Rhonda" that's what the sign says under the arch. I hope you get fired y'all suck read more

If you think all McDonald's Restaurants are created equal, think again. An occasional problem with an order, or a rare occurrence they ran out of something can be understood. This place on the other hand seems to be out of even the most basics. Disappointment #1 - I was treating my grandson to the rare treat of a Happy Meal. "Sorry we don't have any toddler toys right now. No, we don't have any boy toys either." We settled on the trinket that was lavender & pink that had a mini comb inside. Disappointment #2 - Grandma's going to score points and goes back two weeks later for another Happy Meal and an appropriate toy. "Sorry we're all out of Happy Meal toys". I proceeded to pay the regular price for the Happy Meal and then was shorted the favorite apple slices. I pointed it out prior to leaving the counter and the manager snapped at me that I hadn't asked for apple slices. How does she know, she was at the drive through when I ordered at the counter. The girl that took my order piped up that I definitely had asked for apple slices and the manager handed over the little baggy. Then I questioned the lack of Chocolate Fudge on my Sunday. the manager's response "you have to pay 40 cents extra for the fudge." Hmmm, I had ordered a fudge Sundae with no nuts and paid the price charged.(WHAT!!!) The topper of all was we were not taking the food to go but eating in and there were NO NAPKINS. Another customer asked and mentioned the napkin dispenser was empty and the manager I had already tangled with yelled back at the customer"We're out." (WHAT!!!) This place needs new management! read more

I've been here twice but I wanted to come back a few more times prior to giving a review. Going inside I've had the pleasure of seeing the front employees being very courteous and professional with customers including myself. Being greeted by a hello before you place your order in my opinion is par on and I like that. I noticed as with other restaurants here it's " my pleasure" and not " No problem". This in and of itself is very professional and as a customer I appreciate it. My food order was correct, hot and served rather quickly even with a small crowd inside each time I've come. So far as the drive thru I've embarrassed myself by speaking to the recording at the first intercom with a menu as I drive up I then hear a lady and I'm thinking I just ordered..lol Nevertheless the employee informs me that the second one is where you place your order. Now it'd be nice if they would put a sign up stating " place your order at the second menu board. Even at the drive thru which is always a line it moves rather fast. My orders have still be correct , hot and given with a smile. read more

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Best McDonalds ever, crew was super nice and efficient! It was also very clean!!! Wish every fast food restaurant was like this one

Not the worst McDonalds I've been to but certainly not the best. This one is very hit or miss. Sometimes it's super fast, food is fresh, tastes as it should and what asked for; other times it's slow, sloppy, or the food is old or tastes like the fryer hasn't been cleaned in a month. No specific better time to go. I've been there busy, slow, morning, and night with mixed results...I guess it depends on who is working. read more

I tried giving the restaurant a chance before I reviewed, but it seems like every time I or my family goes there they're they never complete our orders when we receive our food or they never have anything up which requires us to leave the drive thru and wait! It's really annoying! So we've decided to not come back! read more

Absolutely worst McDonald's I've ever been to was in drive thru tonight and i had to wait 20 mins for my food and I was asking for a refund because five cars behind me got there food and left and I was still sitting there the lady said no and told me my food was fresh so I started to drive away until I reached for a fry it was cold and stail I turned back around but drive thru only and I wasn't about to sit there again I won't ever go back there worst McD's ever read more

Headed to the beach and stopped at McDonald's for breakfast. Food was cooked to perfection, our McMuffins and biscuits were built like they were from a commercial. Our mocha and frappe were as good as if we got them from Starbucks. The tea was good, thank god it's not lemon tea. Also the best morning crew ever, they were so so nice. read more

Lovely Isabella brought our food out to us and she had the best personality! She was personable and enthusiastic to each one of us in the van. Attempting to have a conversation with me as a Nana, my teen grandson, and my lovely granddaughter. It's a breath of fresh air to have a young lady have so much sweetness while maintaining​ a professional image. Pat Isabella on the back for her fine representation of our Sneads Ferry McDonalds! read more

I rarely go to McDonalds and this store is an example of why. Did not offer napkins. Servers were not pleasant, felt like being a customer was an imposition to the person at the window. Watched as my order was slammed down on the counter. read more