A very respectable McDonald's. Up to par, clean and convenient to the turnpike. The bathrooms were clean and the staff are very friendly. We even got table service! McDonald's is not fine dining, but the rating is too low. In the realm of fast food, they deserve a four. read more

McDonald's - Lunch for under eight dollars! - Burgers Near Me - Somerset, Pennsylvania

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Slow service. Long line at drive through. Inside you ordered at a kiosk, took a table number, and they brought out your food.

Gotta get the order right. The young guy even opened the bag and conferred with his partner at the drive thru but didn't bother to confirm my order with me. Sigh. It's not that hard. I can live with nuggets vs. burger. Hope the next guy likes my burger. read more

This was probably the nicest crew I have ever seen at a McDonald's, great customer service. Clean, well kept environment. Clean bathrooms. I travel quite a bit and stop at McDonald's frequently, this one stood out above the rest. The manager seemed to go above and beyond with customers and her employees. read more

took forever to get my food and ordered a hot fudge sunday and they filled it halfway. terrible management. fries tasted terrible like they were sitting out for way too long. ordered 2 double cheeseburgers one burger one was halfway wrapped and the other one had ketchup and cheese on the outside wrap of the other burger. posted this then began to eat my food and after one bite of my burger i noticed a hair on the end of it. good lord mcdonald's read more

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Not a good mcdonald's. Payed $12 for 10 nuggets and a large fry and fry container was only half full. Don't recommend

assholes and put barely any oreos in my mcflurry, and they gave is our mcflurrys in a cardboard cup, the guy at the window also didnt want to read us off our order neither. i remember when i use to come to mcdonald's and prices were better service was way nicer and easier to talk to and food came out more fresh and hot, but not anymore, no they only give bottom of the barrel quality and horrible service nothing but rude employees, and the prices are outrageous for what they serve. it's unacceptable read more

Service was fast and friendly. Order made to perfection! You guys rock! Keep ip the good work!

Their covid response is asinine. In July 2021, when vaccines are available to anyone who wants them, they still have their dining room closed, their soda machines and ordering kiosks turned off. A year ago, some of this might have made sense. But now, it's pointless read more

At first I was disappointed when me and my three children were told that the ice cream machine was no longer in service, but that did not stop one amazing worker named Garrett. Upon seeing my children's sad faces, he immediately walked to the Dairy Queen across the street to purchase my entire family some delicious ice cream. Thank you Garrett, I'm lovin it! read more

I ordered a quarter pounder with cheese and specifically said three times "no onions." It was almost as if they put extra onions on that sandwich. read more

Waited 15 min a 9pm for 2 mcdoubles that were completely cold with stale buns. Watched atleast 4 orders that ordered after me get theres first. Then the girl at the corner juat kinda tossed my bad on yhe counter n said the number. I had to get her attention to get my cup. Just go uo the road a mile to the other one. Much beteer service there. read more

I went to McDonald's with my younger niece. She asked for a happy meal WITH a toy. They did not give us a toy and when we went to ask for the toy they were very rude with us. read more

It's a McDonald's. Meh. Is there no such thing as fast food anymore? 15 minutes at the drive-thru. And our order was still wrong. Good grief! read more

Horrible drive thru service. We waited for over 20 minutes for a meal and an iced t. The we pulled up to pay and no one was there. Ridiculous! read more

Entered the drivethru at 12:00pm. Exited the pickup window at 12:26pm. There's nothing fast about their food.

Don't go to McDonald's. Why would you when Pine Grill is just across the street? Buying a pound of food for a dollar will cost you more in the long run with all the doctors bills. read more

Worst service ever!!!! The kids were restocking, while there was at least ten people waiting for their orders to be taken!! It was 10:30 they made me wait til 11 before I could order a happy meal. Then I went up at 10:45... They made me wait... Again. Seriously.?? When I worked here 20 years ago... They would've yelled at us for these things. Now it's apparent the customer is wrong and the mc princesses rule at this mc d. read more

I recently ordered McDonalds food by going into the lobby. There were no other customers inside however the drive-thru was totally slammed. We waited just a few minutes for our food and when we open the bag the fries were old fries and cold. Our chicken sandwiches were cold as well. I asked for extra mayonnaise and whoever made my sandwich went overboard with the mayonnaise probably put a quarter cup on my sandwich which is ridiculous. They were absolutely horrible sandwiches and fries which we did not eat and are returning for a refund or a hot meal if they can provide it. I had a mocha frappe as well. It had gritty chunks of ice that were not well Blended and I felt like I had to chew it in order to consume it. None of my order was made correctly. We will see if when I go for my replacement how well they can make in order to replace an order that was substandard. I will let you know. read more

I ordered an sausage egg mcmuffin and didn't get its trash this establishment needs to get worked on

Literally worst McDonalds I've ever been to. Waited the upwards of 45 minutes for a to go meal. Wasn't even that busy-- nobody was doing their job. The bathrooms were a mess. No toilet paper in the men's stall. A tragedy. read more

My daughter ordered the broccoli cheddar soup and a chicken wrap. There were no problems with the chicken wrap. The issue was with the broccoli cheddar soup. It tasted absolutely awful! My daughter has ordered the broccoli cheddar soup many times in the past and never had an issue with the way it tasted. My wife tried the soup and spit it out into a napkin. We took the soup back up to the counter and the female manager told us that they are not responsible for the way the food tastes because they just prepare the food. Did they change the recipe? I understand that the stores are not responsible for the ingredients in the food, but if it does not taste good and a customer brings it to your attention, I would expect a product offered of equal value or your money refunded. To say I'm disappointed in McDonald's would be an understatement. read more

If you traveling on the pennsylvania turnpike and looking for a quick, clean and friendly restaurant this Mcdonalds is perfect. It is freshly remodeled with leather chairs where you can stretch and relax with a coffee or flurry. I was so comfortable that I left my wallet in a comfy chair and didn't realize it until a few hours later when we were in New York. I called the McDonalds and was relieved to find out that it had been turned in and was locked up in their safe. A manager named Matt even went out of his way to personally overnight mail the wallet on his own time and expense to the hotel where I was staying. When I offered a tip he declined. That is going above and beyond for the customer! My thanks to Matt and the great staff here. read more

Visited today around 2:30 p.m. Went in and ordered, to go, a 10-piece McNugget meal, large fry, and large shamrock shake. Logan was very slow on the register and he stood around when he should have been making drinks (no one else in line, and the manager reprimanded him). Allison was very friendly, though. All in all, it took around 17 minutes to get my order, which is beyond disappointing for fast food. Review #192. read more

Always busy. Always understaffed. The line and wait times make it anything but fast food. Kiosks don't help because you can place your order, then still have to wait in line to pay for it before the food will even be started. Not the place to stop unless you have a lot of free time. read more

The renovated McDonald's does look nice but what is the purpose of having two lines of u can't keep up with the orders? 15 min wait to get food when ordered. The wait isn't the reason for my low review. The burger was hot and great for being the new quarter pounder double. The frys were left in to long or were old. Had a chalky taste to the frys so they were shitty. What I did give a low star on was the blue slushy drink. Not for taste but for the cup size I ordered. I ordered a med and was served a small. How I know I measured it to a 12 oz small cup. No way in hell is ur med a 12oz. When I showed the girl who served me my order threw the drive threw she reassured me it was a med but looked confused. Drive threw lady's were nice as always. Please throw away the shitty med small cups u have and use a large def for someone who's paying almost $10 for one burger meal. Lists is my receipt and pics. read more

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Lately The McD's at the Turnpike Entrance has gone downhill. I was there a few weeks ago and couldn't believe what I saw. I saw the manager, not a kid, probably a 40 year old heavyweight balding man with black hair, thorough the first drive thru window I saw him pretend humping the counter while a younger man stood there laughing, until they noticed me looking at them! He then looked at me like I was doing something wrong! CRAZY!! I couldn't believe what I saw, and with all the school age kids (girls) working there, I just couldn't believe that he acts like that! I have since stopped eating at this McDonalds. The drive-thru wait is usually over 8 minutes while you watch your gas needle drop before getting your food. I actually paid for my order and received someone elses order, but luckily it was more than I had ordered and I wasn't going back to complain about extra food, after arriving home. I now go to the Mc'Ds by the lowes plaza, and I believe that store which does considerably less business actually tastes better and everything is usually good. It is hard to believe that there are 3 McDonalds within a 3 mile stretch, and the quality is different in each one. I also have not gone back to the one in Wal-Mart aftyer watching a worker pull burgers out of a drawer where they seems to be soaking in water, which had to be dripped off before putting on the bun, but maybe all McDonalds do this, but I shouldn't have to see the gross ways they do things in such a small store. read more