McDonalds a quick late night snack. I was in the mood for a ice-cream cone and some fries. You can't knock it until you try it. I could honestly say McDonalds have the best fresh hot fries. I order off my Mobil app and my meals was ready as soon as I got to the counter. Excellent service. A few indoor seating available. It was clean inside. U could see the kitchen from the cashier and everything was visibly clean. Spacious. read more

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PLEASE TRUST WHEN I SAY THIS. If I could give this place -5 stars I would. I grew up going here for years and stopped after I saw an employee scratch their back and then continue to handle the food WITHOUT GLOVES.. Listen, I tried to redeem this place by going a few times recently only to get in my car and drive 30MIN to the Crossbay location!!! I saw a few weeks ago the manager come out with her phone and show an employee smth and then they both started txting on it with the food gloves. I immediately walked out... no way I'd ever come back here. Without even mentioning the dirty conditions, I wouldn't want staff handle my food like that. read more

Service is good. Food is 5/10. Ambiance is really bad, it's extremely dirty upstairs. read more

This Mcdonalds sucks so bad. I asked for a burger without pickles and onions and they didnt listen and i asked for a sprite and i got SELTZER WATER.The service is even worse cause they were rude to me. The ambience is very dirty almost like they dont clean. read more

Never been here and stepped in- in the rain to pick up some oatmeal for a friend. It was 11:30 and they still had oatmeal thank goodness- I thought breakfast was all day now? Anyway I was like dang I gotta walk inside no drive thru I guess all locations can't have one but there is no where to park and traffic is tight. And yes they had oatmeal; however when I went to order for myself I pulled out my app bc I have a bunch of points to use but the young woman behind the register was so impatient instead of helping me with questions she rolled her eyes and told another associate to complete my order- sorry if I annoyed you. Why should I have to feel bad for not knowing if double cheeseburger comes in a meal?! A young man came to complete my order and only managed to put thru the first half of the order like what was communicated was not put into the system. Then I ordered a tea with 2 sugars and honey on the side. Did they give it? Nope and when they did they gave me a ridiculous amount and I was just ready to run out the door as fast as I could and back into the pouring rain. I did not like the service here. read more

So I was in here Friday a bit before noon to pick up lunch to go of course. The kiosks were not available to use in the age of COVID-19. I ordered a McChicken anda small French fries. I was the only customer so my order didn't take long. The French fries were crispy. The chicken was nicely fried but a bit too much mayo. They put ketchup in the bag. read more

McDonald's - Small French fries - Fast Food Near Me - South Richmond Hill, New York

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This is the worse McDonald ever They do not send your order correctly when u ordering online . I have order 3 times an they never send my coffee They always forget things from the meal The contact number does not work to contact them They are rude as hell and they do not cook the food read more

This is another franchise location that is chronically dirty and filled with people - some of them loitering inside and especially outside of the restaurant. You especially tend to run into the older women who look like someone's grandmother out asking for change - a summer characteristic of the area unfortunately. I usually only go to McDonald's once or twice a year on behalf of my myself and more frequently for others and I always order a Big Mac. As we know, McDonalds is running the 2 for $5 Big Mac promotion and every cashier will say "Would you like to do the 2 for $5 Big Mac promotion rather than just ordering the sandwich off the menu?" and sometimes I'll take them up on the offer. Every time I come here, they say nothing. The cashiers are usually just shooting the breeze with each other behind the counter and discussing plans and what the other person did the night before. Only once or twice have I had a good cashier handling my transaction. Calling you up to grab your order is hit or miss because say you couldn't hear the number properly due to the noise in the dining room and you ask them to repeat themselves they just look at you blankly like you're ruining their day and tell you the order and say it's yours. Last time I was there the ice cream machine was broken on a hot day and they seemed put out about having to tell us that. All in all, I try to stay away from here and just go to the one on 75th St as I have better service but it takes me longer to get there so I end up stopping here to grab food and nearly every time I leave shaking my head at the service being given to me and my fellow patrons. Avoid if you can. read more

McDonald's - UberEats Pick Up - Fast Food Near Me - South Richmond Hill, New York

Had an issue in which my baby mama ordered some chicken nuggets. On the way back she starts eating them but complains they were cold and stale and not crispy or whatever. I'm like that's crazy (wasn't really interested because I'm trying not to eat at McDonald's because I'm on a cut and it's not my cheat day) but anyway she waited and then sends me back later on hoping they would have some fresh ones we can exchange for. Sure enough they did and provided excellent customer service. Many thanks again to Damian and the young lady with the nice smile, both very attentive and accommodating. I wish I had more employees like that read more

Sunday morning's ICK where the service is snail as a turtle's movement for a team of seven to slouch around and not servicing customers. A line easily formed at 7:45am where all I desired a measly breakfast sandwich at $2.59 to make my day for substance. What does it take to sustain substance? The cashier did not smile as her demur is callous and robotic machine like syndrome. Don't knock for "you get what you pay for" as patrons will be waiting for a salvation. How many workers does it take to serve one customer? This McDonald's sits on Liberty Avenue at 120th Street accessible on the last stop of the A Lefferts Boulevard train. read more

McDonald's - 119-05 Liberty Avenue, Richmond Hill, NY - Fast Food Near Me - South Richmond Hill, New York

If you want a quick bite it's for you. In a very affordable price you'll get fresh tasty food Service is prompt and cordial . Restroom available for the customers. Have delivery option. read more

These people DO NOT ANSWER THE PHONE & quite frankly they don't listen to anything! They are always trying to find an excuse to not refill with frappe machine or go downstairs and restock ANYTHING! Every time I come in here the females are worried about being cute instead of working! They wanna tell you your order instead of letting you speak ! I do not understand why my order is ALWAYS wrong when I come to this place ! ITS ANNOYING PAYING FOR SOMETHING THATS ISN'T CORRECT read more

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place is dirty and disgusting.service is slow and they don't pay attention to your order!! food is over cooked and lets dont forget the workers vaping and get your fries!!!! and love the hair in the fries too!!! read more

McDonald's - Apple Pie with a fly baked in the pie!!!! - Fast Food Near Me - South Richmond Hill, New York

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shitty ass customer service , ordered through door dash and only had half my order delivered , tried calling to get a refund or ate last get my other half of my order delivered and didn't answer the phone called multiple times and told me to wait and never picked up again . read more

I think this McDonald's is fine but the fries are a little stale and the chicken nuggets need a little bit more cooking for that CRISP!

I come here all the time just because of how close it is to my house ! It is super convenient and the service is always super quick ! I love their Chocolate chip frappe. So good as always. read more

McDonald's - Fast Food Near Me - South Richmond Hill, New York

I really wish there was an option for 0 stars. This location is trash. 9 out of 10 times they mess up your order. If your order does arrive usually its missing half of it, it tastes old, cold and hard and just plain sucks. You can tell how little these employees care about their job. Its gotten to the point where they have screwed up so much, DoorDash wouldn't offer a refund because it seemed fishy. No. This location literally has people that can't do their job. Please hire people who care. No one should have to spend $50 on fast food but if they do at least make it right. Its not hard to read and follow instructions. But what can you really expect from such a neighborhood? Trash. read more

This McDonald's suck so much. Can't even describe how horrible it is. This is the medium size fries! Very nice! read more

McDonald's - a hand holding a cup of coffee - Fast Food Near Me - South Richmond Hill, New York

COMPLAIN 1.....management need to look into this place...i visit this place of business with my grand kids 2 to 3 times a week.. its always full with HOMELESS people. Notice i said HOMELESS people not customers..they obstruct the customers in and out of this place. the place smells awful with these booms.. COMPLAIN 2--- some of the staff that serve the counter sometimes behave very rude to customers. they dont listen properly to what you ordering and always in a hurry to get you out.. may fine one or two sales person nice sometimes... MC donald need to retrain some of its staff to give good customer service.. the food is good its the service that needs to improve and get all the stink homeless out.. read more

I waited 25 mins to get my sandwich. the service sucks the food was worst the fries were not cooked properly the grilled sandwich was hard and dry read more

I placed a happy meal 4 piece nugget order along with other item. How does the happy mea nuggets show up without the nuggets. The number no one answers when you call. This is ridiculous like who is packaging these stuff. Now I have a kid who wanted a nugget mea and doesn't have it.. ridiculous you guys need to do better.. read more

I never BC for my food but I was charge and the person for customer service could you solve the problem she never gave me a confirmation number but my card was charged therefore they already had the information how do you have a courtesy call from either or food delivery or this company disgusted read more

One of the worst ones I've visited. Few tables on the 1st floor before the counter - has more seating on the 2nd floor. Packed with people, unorganized, did not look clean at all. Tables, floors - all looked dirty. After looking at the place, decided against getting some food and only ordered tea. Lines at the counter moved very slowly. Staff looked so bored and unfriendly. Went to the 2nd floor which wasn't crowded but the tables were still not clean. Will not be going back here. read more

SUCKKKK ASSSSS. ! Order is ALWAYS WRONG! HORRIBLE STAFF AND MANAGEMENT Either you upgrade your management or close down! Never order for delivery You never get the right order ! read more

I really wish this MCD would be a lot more sanitized and cleaner . I walked into McDonald's on a Saturday night around 10PM the whole entire place was so dirty and messy . Despite the fact I wanted to walked out because of all the mess I even waited about 5 min before I could ordered my food cause all the employees and manger was in the back.every time I walk into this MCD the customer service is really poor and the place is always dirty !!! I will not be returning back to this MCD. read more

McDs is not real meat its nasty dirty smells like feet and they do have a major loitering problem staff is slow and managers and employees look stressed and annoyed all the time its a waste of time and money read more

my friend ordered two 40 peice chicken nuggets and she got one box of 40 peice nuggets. she also asked for barbecue sauce and they gave her none. this mcdonalds is crusty dusty musty as shit and would not recommend. she even found a fly in her fries like what is thattt? read more

Since this particular McDonalds' location is horrendous and always cluttered with people, I decided to order through UberEats. To my absolute shock and utter disbelief, our food arrived in about 8-10 minutes. In addition, the order was correct, hot AND delicious. Very very satisfied with this McDonalds and the extremely professional and speedy delivery! (Will now have to give that Uber driver 5 stars as well!) read more

This is really a one star review; this location got crowded very quickly and seems to have a very dis-organized system for delivering food after you order. They give you a number but don't really announce it in a prompt manner which could leave you standing there while your food is getting cold! On the other hand, the food will probably be delivered to you almost cold anyway so that may not be any issue. My medium fries was delivered and a half empty container and some of the fries were not even cooked all the way through and were also cold and soggy; the burgers were also not hot and the special sauce on my big Mac tested on usually sour, never returning to this location! By the way, the staff wasn't particularly friendly or helpful either read more

When I ordered a Big Mac the ketchup that came with it tasted like old man sperm and I am only interested in that little kid sperm but it is still sperm read more

this place has rude ppl, never go there. the jerk behind the counter said they didn't have 2 for 5 menu but they did, I walked out & went to Burger King read more

The staff on saturdays(evening) is absolutely horrible. They always seem stressed and disorganised. The restaurant is dirty and employees including manager pick their nose and collect money and then fill your fries with the same hands. The health department needs to investigate this establishment. The fries are usually cold and i've NEVER gotten a full container. read more

Really appreciate the man who helped order my food. Have a lot of dietary restrictions and he made sure my meal was perfecto. His name was Rendy really helped me out give that man a raise! read more

I refuse to go hear any more I'd rather drive 10 minutes away then eat the nasty food here. Months ago i brought a fish sandwich here around 5pm and it tast like it was sitting all day long. Then a few weeks ago I tested it again and purchased a big breakfast here with hot cakes and again nasty. It tasted like they never cleaned the grill. I just threw it right in the garbage and said never again. Other then that the line moves at a snails pace. read more

Never order a McChicken sandwich late at night if you are a person who don't like or can't eat spicy foods. If they don't want to make another batch of original chicken, you will find that they gave you a spicy chicken sandwich instead. Is it possible that they made a mistake? Highly unlikely, since 2 out of 3 were original. That means that the savages who made the sandwich made the conscious decision to grab a spicy chicken patty out of the separate tray, wrap it up, and serve it. If I would have known at the time, I would have complained. But I made it all the way home to give everyone their food. I'll never order from this McDonalds again! read more