Came here for a quick bite to eat. The line was a bit slow but what can you expect even though it's supposed to be fast food. I think I'll go to my usual McDonald's by my place they are much fast and food is actually hot read more

McDonald's - Fast Food Near Me - St. Ann, Missouri

I'm surprised they not closed yet they hire everybody when they need help and get to overcharge more than any other McDonald's. St Ann must make them pay some good property taxes because this establishment don't care about the customers they money grabbers. I wish I would've sued them when I had the chance to. read more

Super fast service and a correct order in the early afternoon. Placed my order in the parking lot using the app, and it was ready when I walked in. On a side note, A senior manager--or perhaps the franchise owner--was on-site observing and coaching employees. As I left he asked about my McDonald's experience and I confirmed he was the owner. So many fast food spots seem to have issues with insufficient staff training. It was encouraging to see at this one an owner taking command to ensure the best service. His work showed. read more

Not the best but slightly above average for all around experience. Manager seems to mean well. Pretty reliably consistent at least. No surprises but what's with all the locations no longer keeping ketchup dispensers filled? Are people filling up jugs with it to take home or something? That used to be one of the few luxuries left, just to be able to squirt out what you need in a burger box, and not those micro Barbie doll dipping cups read more

The food service is terrible the order is completely wrong every time because they don't understand English well and if your order is wrong they don't ask what is the problem they will ask for your order back so they can go through everything to make sure you aren't lying read more

Went here ordered the McChicken meal deal and they gave me a Mc double didn't realize till I got too far away my religion won't allow me to eat McDoubles!!!! Great read more

the food is trash. the service is trash they have no idea what customers service is. management needs to be fired immediately. the store is always full of trash and the ambiance is trash. The workers have of them don't speak english nor understand english. I will never eat there. read more

Not open 24 hours, at least not 24 hours in a row. Sometimes they only cater to Door Dash. They close at 1:30 am to " prepare for breakfast". Good luck getting your McDonald's fix when they choose not to serve you. Take your Open 24 hours sign down. read more

Very slow service. I was told to place my order using the kiosk, but it didn't work. Which just wasted more of my lunch time.

They need tacos. Otherwise it was ok. The workers were very very friendly and helpful.

Would give zero stars if I could. Supposed to be a 24 hr drive through. Tried placing an order at 1 am and was told they only do online orders (when they clearly took the order of the car in front of me) when I reminded her that they have 24hr drive thru on all their signs she told me "get the fuck outta my line stupid ass white boy" wow... racist much? Can't wait until these restaurant owners go broke due to their employees entitled shitty attitudes. read more

According to the McDonald's website the menu dose jot change until 5am. While I understand some locations might very, if I'm in the drive thru and the visual menu which I'm looking at has dinner on it... then I wonder "why am I being offered breakfast and only breakfast? The lady on the other end of the mic (who has been at this location 8years "her words) was unable to help but instead directed me to their customer service number. She probably hit all of the points she was supposed to. She probably said everything she's supposed to. But she could have been nice to me and my wife. We both work over nights and seldom clock out before 3am, this time we thought "chicken nuggets". Instead of spending our money at McDonald's we spent our money at Jack in the a box. They were much more polite. read more

Came here so I didn't have to wait in the Cell Phone lot at the airport. Café Mocha was perfect. Bathroom was mopped using the deep fryer as the rinse bucket. Smelled like fries and damn near slipped and busted my a$$ when walking in. Management didn't care when I brought this to her attention. Usual pi$$ poor management that corporate doesn't bother with. read more

When you are dining in and your order is messed up, it's no big deal to make it right. When your order is to go, and you later discover that it's not right, it ruins the whole experience. read more

I just went through the drive-through and she told me it's $.30 per sauce, I just bought food from you guys. I was fine with paying for the sauce but then she told me I would have to go around the drive-through again because she wasn't excepting payments, if you're going to ask for money for the sauce can't you at least make it so we don't have to go through the drive-through again. Pure laziness read more

Actually the slowest service ever. Don't bother coming here unless you are just trying to burn 45-hour sitting in your car in drive thru. Also inside is probably locked and if it happens to be unlocked it will be even longer than drive thru somehow. Honestly incredible how they manage to get paid to not work at all. read more

I have been to McDonald's locations all over the world, this is the worst. My burger bun was hard as a rock, indicating it was left under the heat lamp way too long. Fries were beyond cold. It was inedible. Clearly no real supervisor or manager care at this location. Understand it's just fast food, but it shouldn't be nasty. You should be ashamed that your care for this location has hit ROCK BOTTOM! read more

worst mcdonalds ever...had to repeat my order 3 times it still was wrong phone number on receipt and website wrong(they knew what they were doing) but thats ok im going to take this wrong order back when i get off at 7 pm tonight.....wish i could give them a negative 5 stars read more

Awesome food and great customer service I highly recommend.. fries were fresh and food was delivered in a timely manner

Not sure why all the bad reviews super friendly super fast order was perfect food wasn't anything less hats off to McDonalds!

They are always forgetting shit and today they forgot to put my sausage on my sausage mcmuffin. They just cant and management is terrible.

The service is awful and the evening shift is rude. Drinks are never full, and the kids act like you have asked them to do an awful thing if you ask them for extras. The restaurant is at least clean. read more

It isn't uncommon to be asked to pull up when you order in the drive thru. It also isn't uncommon to get the wrong order. When they actually do a good job I'm shocked. Sadly, this is the worse mc Donald's probably in existence. Oh yeah, I waited twenty minutes for my food and no one ever brought it out. So I parked walked inside and asked for a refund. They asked me if I still wanted the food.....um hell no. They did remodel inside. That was nice to see when I walked in to get my refund. Now let's work on the service guys! Also I have to wait for the money to go back on my card. YAY! Headed to DQ. read more

McDonald's - the entrance to the restaurant - Fast Food Near Me - St. Ann, Missouri

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This McDonald's is consistently very slow and often messes up orders. Expect a 15 minute wait even if there is only a few cars.

I thought I would try something new. It turns out it was just the most recent. Chicken sandwich was as good as my last marriage. Also most recent. read more

Service is horrible, kids working here need one of my grandpas smack you on the back of the head attitude adjustments. Young boy taking money acts like he doesn't want to be here and the young girl that handed me my food didn't even look just shoved the bag out of the window. I said thank you and have a great day 3 times before she looked at me. Then she just looked a way with a screw you look on her face! Management needs to get their heads out of their butts and set expectations and hold these little punk kids accountable! read more

My friends and I went there at around 1 am when they are open 24 hours and they were very rude to us and charged us extra for the sauces and we did not receive any free ones with the meal and then proceeded to give us the wrong sauces we had just paid for. They were very unfriendly and rude at the window! read more

Absolutely done!!! I gave this location another shot after my orders constantly come out wrong but today when I confronted the woman in the drive threw that something was wrong I got attitude and told that I was wrong! I paid for my order and should receive what I paid for without attitude. 100% done with this location! Do not go here! I always have an awful experience. read more

Helllllll no! This location is the worst. Might as well be the West Florissant location. How do you close at 9:30am?! Why are you closed at 9:30am? The people are rude as ever. There's about a 3-4 people whom actually have good customer service. read more

No straw.. caramel machiato tasted like black coffee.... and it didn't even come in the right cup..... asked for a warm fritter, was still cold. The clerk, some black lady, got an attitude after I said thank you. Had 2 lanes open and made people in one lane wait. Worst McDonald's I've ever been to. They're a disgrace. Doesn't even deserve 1 star, I woukd give them none if I could. read more

I had a pregnancy craving for a side salad with ranch. What I got was wilted, brown, and expired read more

McDonald's - Had a pregnancy craving for a side salad with ranch and what I got was wilted, brown, and expired - Fast Food Near Me - St. Ann, Missouri

Good at not having all of your order. I tried calling and called corporate too who said I would be contacted because this location ignored their phone. Last Saturday night they didn't give me my whole order and ignored my calls then today my roommate went and he didn't get his fries. We're both fed up with this location. read more

4 employees sitting inside at 2 am, didn't answer drive thru. Also saw an employee smoking INSIDE the restaurant. Just wanted some frys and a drink. Never coming back here again. Disgusting. Wish i could give nonstat Tired to go here one more time yet they are ALWAYS in the middle of a system shut down. No matter what time it is past 1 am. Sounds more like y'all are just lazy and don't want to do your job. read more

Ordered a normal chicken sandwich and it came with spicy sauce. Also got a large fry and they didn't even bother to fill it halfway up. Worst McDonald I've ever been to. read more

This used to be one of the finer McDonald's in the area. No it has definitely taken a step back is the prices on the value menu are higher than most other McDonald's. The service is slow. I've waited in the drive-through for 10 minutes and I still haven't paid yet. I sure hope that they can fix this problem before it shuts down like all the other businesses. read more

I would defiantly use more stars if available!!! This place is nearly as clean as my own home and that is saying a lot for these OCD girl!! This place was a bit slow as it was between breakfast and lunch- staff was busy little bees- read more

Honestly I would give zero stars if I could. They got our order wrong (this happens A LOT). The manager on duty (the one that works over nights) was working the window, when we told her it was wrong she argued with us on what we ordered for about a good 5 minutes. She got a rude ignorant attitude. Once the burger was remade it was shoved at us and she shut the window and ignored us. We waited about 15-20 mins until she came back and asked us what we wanted, we said we never got our drinks, so then she shoved those at us and said very ignorantly here you go. She was very rude and unpleasant, this lady is ALWAYS like this. read more

Before 8am on a Sunday and needed a quick breakfast. Old hash browns, dry sausage egg biscuit, and an egg white mcmuffin soaked (literally) halfway with grease/oil. Inedible. read more

McDonald's - Egg white mcmuffin half soaked in grease. Disgusting even for McDonald's standards. - Fast Food Near Me - St. Ann, Missouri

I've gotten a Happy Meal for my son here a few times and this is the 2nd time there was no toy... really? I've tried to call and it just rings and rings and rings. read more

This is the worst McDonald's I have been to very very rude employees ordered 3 coffee with cream and 2 with sugar after 30 min of waiting inside we got 2 coffees with cream no sugar and one black coffee asked which ones were sugar and he said these two. Wrong never had a tag on them. Another lady asked another girl worker if she could get her 4 milks that came with her meals the lady employee brought them and put them down on counter hard customer asked if she could have something to carry her milks in and she (employee) throwed a sack on counter very very rude all of the employees were very very rude. Will never go back there again. read more