This McDonald's is super convenient. It is right next to the freeway. My experience is only with the drive through. The first lady that took my order should probably do something else. Over the intercom she didn't seem to want to be there. Her personality was flat. She mumbled and spoke way too fast. When we arrived at the window to pay, she was the same. Took the payment and said go to next window. She's in customer service and should improve the way she comes off. At the next window, we waited awhile. The young man that gave us our food was a little better. At least he b said have a good day. Overall the service here is lack luster. The food is the same. At least they got the order right. read more

Zero stars, the staff at this McDonald's does not honor its DoorDash orders, this is the third time now that the staff sends the wrong items and incomplete items. Complete trash. read more

Getting parked on a mobile order is terrible. What's the point of wording ahead. The food wasn't even that hot. Not even worth the money. read more

McDonald's - Fast Food Near Me - Sun City, California

The customer service is really bad. You are better off and in and out burger where you as a customer means something. Calling the 800 number is a waste of time no one answers or call you back. read more

No more self service soda in Menifee and no free soda refills to boot. Boooooooo. The young man that said he was the manager should probably dress like a manager. He was wearing an ill fitting worn out blue t shirt. He should act like one too, when I asked him to tell his manger I didn't like the no refill police he just mumbled "I am the manager " read more

McDonald's - Fast Food Near Me - Sun City, California

Horrible customer service even with white lady manager no name tags. Cold food. Horrible attitude from manager. Wished I would've seen the reviews before coming. It's really hard to mess up McDonalds. Save your time and money go somewhere else. I can see by the reviews this isn't new and Corp doesn't care. Stop supporting bad businesses read more

best meals hands down ive had from mcd's in a minute,, idk what these other reviewers are yapping about, they're complaining too much/ entitled or something)) customer service was on point. these nuggies the same baby i'm not baby. i'm my bad. it's so cute and fries are immaculate.(yes i'm sober.) 8pm crew holdin it downnn read more

McDonald's - 10 pc. Chicken McNuggets Meal French Fries - Fast Food Near Me - Sun City, California

Mobile ordered an ice coffee and they didn't even add the sugar free vanilla. Tasted like plain coffee and milk. Forgot my sauce with my nuggets. Workers there are lazy and hostile. They dont care. read more

This McDonald's has nothing available at night time the girl working on 3/28 at 1:14 AM can't speak for shit

I had the same experience that a lot of people have. They take your order and then make you park and wait for your food. I am currently parked for over 10 minutes and all I ordered was a McMuffin. Don't go hear if you are ordering food. You will wait and wait and wait. Better to park and order uber eats ! read more

Conveniently located west of the 215 FWY, off McCall Blvd exit with two drive-thru lanes for ordering and plenty of parking, near Black Bear Diner. Every time I've stopped at this McD's it's been a good experience. Fast and efficient drive-thru service. What I've enjoyed mostly from this location is the friendliness of the employees handing out the food at the 2nd window, which makes my day (maybe I just get lucky with the good, happy employees). My food is always fresh and tastes great. Overall, it's always a positive experience at this location so far since I started visiting this store over 14 years ago. read more

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I visited this McDonald's last night and had a very disappointing experience. The employee at the drive-thru accidentally charged me for the wrong meal--about $30 more than what my order actually cost. When I pointed it out, instead of apologizing, he implied the mistake was my fault by saying, "Don't tell me you paid more than you had to." As he processed the refund, he continued speaking rudely and was clearly irritated. When I asked for his name, he responded, "Dafford, make sure you spell it right," and then slammed the drive-thru window in my face. I understand that everyone can have a rough day at work, but taking it out on customers--especially after he was the one who made the mistake--is unacceptable. This employee's behavior was unprofessional and disrespectful. I hope management addresses this, because experiences like this make customers hesitant to return. A more positive, customer-focused staff member would make a huge difference. read more

Decided to give it another shot two months later, this time they parked me this time they didn't have any open curbside parking. They parked so many cars that the employees are coming around asking for the receipt. They can't keep up with so many orders since they park everyone. Two employees came out asking if those were my orders. They are completely lost. What I don't understand is why such a huge cooperation is not doing anything to improve? read more

McDonald's - Fast Food Near Me - Sun City, California

Horrible, this is the 2nd time I did curbside and they left me sitting for 20 min till I had to get it myself

TERRIBLE! yes the service was fast but I got a chocolate milk and they gave me an expired one! Absolutely disgusting! It expired the day they gave it to me but it was chunky and had an awful smell, they shouldn't even have stuff close to being expired in store. They worker also could not stop giving me and my husband the dirtiest of looks and all we did was smile. read more

McDonald's - Expired chocolate milk - Fast Food Near Me - Sun City, California

Wow, I previously left a bad review because of the crew. They must've read their reviews and got a whole new crew because wow. Amazing customer service. Probably the best experience I've had at a McDonalds. Props to you guys! read more

You all are known for your fries. I asked for hot fries... parked for several minutes and got the greasy EST fries ever. Even my air fryer couldn't revive them. Shame on you. That's poor service. Don't go to work if you can't fill a small order from paying customers correctly. $20 isn't working. read more

Got McFlurry thru the drive thru Melted Employees were so unprofessional line took too long by the time they had to give me my McFlurrys they we melted I'd rather go to casteñedas down the street for some Mexican food then to deal with bad employees in this business read more

Each time i come here im even more disappointed than the last time. I give them my code at the speaker and he says it's not working. He asks me if the code changed and it hadn't. I then pull up to the window and ask them to scan my rewards and they say "we don't carry a scanner" ........a mcdonald's that doesn't have a single scanner ? and when i give them the code it "doesn't work" for literally no apparent reason ? i have never seen this issue in all my years of going to Mcdonald's. Ridiculous. He didn't even attempt to give me any type of solution read more

Gorge had great customer service very polite he took over charge during crowded hour my order was made to perfection read more

McDonald's - Everything was fresh - Fast Food Near Me - Sun City, California

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Bad customer service from the manager Gabby, they gave me half cup of Caramel Macchiato, because I ordered it with light ice. I asked manager to fill up my cup with more coffee, but she got mad of me because I asked for it. She said because I ordered light ice, then that was the measure of the coffee in the cup, and didn't want to fill it up with more coffee " if you want I can put more ice to make it look full" she said.... I left and I didn't want to keep arguing with her. read more

This particular McDonald's is slow with the drive thru service. I always get parked. They might need to hire faster workers.

This McDonald's is probably the worst one I've ever been to they always make you park. You're waiting over 10 minutes for your Food. There's times where I ordered my food and people that order after me are got their food first. It's absolutely ridiculous that they make you park. I have been to other McDonald's and they have never made me park, especially when I order a hamburger and fries. If I can give zero stars, I would. read more

This Mickey D's is located just off the 215 Fwy in Sun City. It an easy on and easy off setup. More importantly, this McDonalds seems to get your order correct, more times than not AND their Drive-Thru window moves incredibly fast, compared to others. Nice. We have stopped here a few times to eat inside and it's one of their modern ones. One surprised for us locals, was how they stayed opened both inside and Drive-Thru, during the pandemic. Three Stars, "A-Okay" read more

McDonald's - $16.00 an Hour - Fast Food Near Me - Sun City, California

I understand why this McDonalds has a 1.4 star rating. Customer service is horrible! Like many other reviews, I was asked to park and wait for my order to come out. When I finally received my order i looked in the bag and everything was there. When I got home, the packaging was correct for my breakfast sandwich but the wrong sandwich was placed in there. I decided to go back. When I went in and explained the situation, the young man who took my order was not apologetic and he seemed unbothered. I repeated what my order should have been to him three times. He gave me a new order and when I got to my car the order was wrong again! I walked back in and the young man's response was "my bad." What happened to decent customer service? The people working there are too busy chit chatting behind the counter and don't pay attention to detail. Definitely won't go back to this location. My go to is the one in Menifee as it's closer to my home and they have never gotten my order wrong. Lesson learned. read more

Just ordered on the App n got my pick up # , chose drive thru and when I got to it with my confirmation or order number, I was told by the manager to come back in 30 mins bcuz the drive thru was being washed. In my eyes if they're aware of the night's maintenance they should shut down the App to where customers can't order n request drive thru or curbside pick up. When I proposed parking across the street n walking over to get my food bcuz apparently he couldn't serve me due to the cleaning of the drive thru, I was still denied. Someone needs to address this situation bcuz if I'm able to order on the App, a customer should never be inconvenienced due to poor planning read more

Wish I could put 0 stars. Went to dine in at this location and used their app to order for a party of 8. The app didn't prompt how we wanted to revive the food and just said drive thru. We spoke with an employee and explained that we wanted to dine in. They told us we HAD to use the drive thru, or cancel our order and replace it. If it was just 1 or 2 people this would have been fine. We just don't understand why they couldn't make it work for us even after we had watched other people get mobile orders at the counter. Update: And now after going back into our car and waiting in the drive thru they say they no longer have our order and it's been cancelled. Worst experience I've ever had. read more

This location should not be 24 hours for starters. I went there not too long ago at 2 AM and was told they were closed for the night but was in the store makes no sense and then I had just went now it was about 1 AM and was told that they were closed and the system was down and heard giggles through the microphone. If you have workers that don't wanna work at night this should not be 24 hours. It's always something at night with this location. read more

Not sure why I thought this location would improve. A worker with a giant beard handling the food (and with a grumpy attitude) was an instant turn off. Not sure when full-bearded men without any type of hair net became okay but there was a time when it was against safety rules. So if you get hair in your food, you'll know why. read more

Sooo much dressing and no cheese. Fries undercooked, and when i asked for ranch they got upset read more

McDonald's - Big Mac - Fast Food Near Me - Sun City, California

They make u wait when ordering such a small meal they get it wrong then tell u to go back to drive thru to reorder the food. Worst McDonald's ever!! Needs new management new staff. The staff stands around and doesnt work at all just plays dumb and acts like theres no work. read more

I've been coming to this McDonald's for many years and I have never had any problems for the most part. Tomorrow the Squishmallow McDonald's collab is ending and we asked an employee if we could have one of the posters inside the store. His name was Craig and he was nice enough to not only give us the 1 poster but another poster they had as well as the Squishmallow sign outside. I thought that was so nice of him. He is a genuinely nice person and he treated us with respect and kindness. Overall, this was such a nice gesture from him. 10/10 would recommend. The vibe here is always nice and pleasant in the dining area. A huge thank you to Craig as well! You're amazing! read more

McDonald's - Squishmallows Display - Fast Food Near Me - Sun City, California

Today 9/20 I visited this location at 330pm. I order was missing two Big Macs. I didn't notice until my daughter checked almost arriving at home. I tried calling multiple times over the course of an hour and no one picked up. I gave up trying to call. I proceeded to make my way around 815-830pm to the restaurant to let them know about my order. The manager on duty took my receipt, didn't say a word. Came back with my two Big Macs and closed the drive through window. Not a single apology was said. The blasphemy of this manager had me very upset! I gave up my meal to ensure my kids ate as any parent would. This location is by far the worst McDonalds I have been too. It happens way too often at every single McDonalds. Yet the employees want $20 an hour. Makes absolutely no sense. read more

I ordered a large coke through the drive through and they had me pull around to the curbside pickup. This manager should be ashamed

Never coming to this McDonalds again. Went through the drive thru and they asked us to park. They ask everyone to park who went through the drive thru . Why??? The poor girl bringing out the food in the 100 degree heat had no idea whose food belonged to who. Worst service ever! read more

The service here it is so bad employees are rude and when you asked to help within issue they get upset

This location is horrible. Always getting my order wrong. They saw my face 3 times tonight (8/3/2025) they mess up on a burger so I had to pull back around and wait in line again, then I get all the way home to find out 10pc nuggets were missing. So I had to drive all the way back to McDonald's. read more

Still serving up messed up food with a side of crappy service. How hard is it to get a three item order done properly Go here if you must but know you're likely going to regret wasting your time and money going here because all you'll get is a "1 star" experience. read more

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I keep giving this location the benefit of the doubt but they suck! My mobile order is never made how I ordered it online and when you order curbside they take forever! Change the night crew they're lazy and don't pay attention to what they're making. My order was mixed with another order smh look at my pictures below. Didn't get what I paid for and it was COLD!!! Fucken get paid $20 an hour for being lazy asses! read more

lol i got parked for 9 minutes for 3 coffees. This place is . The McDonalds manager who got his meals in the drive thru sure got all his food fast. Black McDonalds logo polo w matching hat. Black Chrystler 300. Parking cars to make corporate time, but failing to provide food in a timely matter makes no sense. read more