lol i got parked for 9 minutes for 3 coffees. This place is . The McDonalds manager who got his meals in the drive thru sure got all his food fast. Black McDonalds logo polo w matching hat. Black Chrystler 300. Parking cars to make corporate time, but failing to provide food in a timely matter makes no sense. read more

My family and I patronize this location frequently but after this morning at approximately 0945 hours..... I was in the men's room. An older male employee wearing a drive-thru head set walked in after me. He did not was his hands after he was done.....and walked out. Having no soap in the dispenser motivated me more in reporting this to the Rivco Health Dept. When I walked out of the men's room, the male employee with the unwashed hands was rummaging around the utility storage closet next to the restrooms. I truly hoped he was searching for soap refills so he could wash his hands like he is suppose to. read more

Worst McDonald's, they will park you for a hash brown. They are supposedly fast food but take 30 years to make chicken nuggets. Don't get me wrong I get food places get busy and it's ok to park someone in the mean time but there will be nobody in line and they will still ask you to park! What are they doing in there?! For 20 dollars and hour is crazy! read more

The employees don't help the customers in the lobby they only focus on the drive thru, they can't even do that a customer came in saying that she had been wait for her food for over 10 minutes. The manager doesn't know what to do because he was rude to her and me when I mentioned that I had been waiting for my order he told me bye. read more

I came here and I see the reviews and now I see I wasn't the only one disappointed, I ordered inside and waited for my food, II took forever and then proceeded to look at my bags to see if all my dips are in there. I had specifically order two of the spicy buffalo, and the girl tells me oh we sold out of those so an exchange they gave me two of the spicy buffalo, but I didn't receive all my dips and that makes me mad because I pay for him and I feel like McDonald's does this a lot they charge for things and they don't make sure they're in your order so they profit, the whole ordering at the kiosk and not having a person in the front anymore it's just not appropriate I feel, I felt like drive-through gets more priority by the workers and people who order on the inside, have to wait, and we get ignored by the workers. McDonald's is just not what it used to be and the fries are just nasty now. read more

Holy crap this experience was so bad I thought it was a joke. Ordered in the app while inside the restaurant. Our food was taking forever so I checked in and they said it was a drive thru order. I asked if they could give it to me in the restaurant and they said no. I had to get in my car and drive thru to get my food then walk back inside to eat. Worst part is they made me pull forward to park outside. read more

I found someone's receipt in my McChicken. Another time they forgot my burger pattys in my Big Mac. I don't notice these mistakes til I'm at home, so not worth driving back. Never returning to this McDonald's ever again. read more

McDonald's - They forgot my burger pattys in my Big Mac - Fast Food Near Me - Sun City, California

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The guys on drive-through Saturday morning think they're funny. I ordered a Number five with a medium coffee, no sugar and one creamer and I also asked for an extra mc griddle on the side. I got my coffee with no sugar and no creamer ok no big deal I got creamer at the gas station but then when I check my food, I got one complete Mc griddle and the second one was just two plain buns, you guys think this is funny BS!!! Y'all need to get fired and grow the fuck up. I'm done with this McDonald's. I can't tell you how many times they've messed up my order. Do yourself a favor and go elsewhere. read more

McDonald's - This is supposed to be a Mc Bacon, Egg & Cheese McGriddle - Fast Food Near Me - Sun City, California

McDonald's is a hit or miss. Been eating McDonald's for years (off and on). Most of the times service is good, the McDonalds app makes it easy for pick up. Ambiance does not apply, never really done in. read more

This is a really terrible drive thru situation .... They are having every car pay in the first window, grab their drink in the second window, then go park and wait for your food .... Every single order. There are literally 12 or more cars parked out here waiting for food read more

horrible service. the girl working at the window with glasses made ordering take so long and gave me so much trouble. they didnt fill up our frappe and it was all melted. fries were also so stale. read more

McDonald's - Fast Food Near Me - Sun City, California

It is not a smart move to not have actual people taking orders, just self serve station in a City where everyone is 55 and older. Dont send your grandma there; she will go hungry. That is the worse customer service ever. read more

ZERO STARS if I could! Ordered thru drive, had to park & wait. Ordered 3 fish, large fry & plain patty. Got home only 2 fish & fry container not even half full! Called to complain & no one answers the phone. Do yourself a favor ..... go somewhere else! read more

if i could give this place 0 stars, i would. literally the worst mcds i've ever had. this is the first review i've ever written bc of how unhappy i am with this experience and looking at the rating i see it wasn't just me ... something needs to be done about the workers and how they talk to their customers . i'm a manager at raising canes and we would never allow our workers to talk to customers the way i was spoke to today and not once was i apologized to for the inconvenience. hire workers who actually deserve to make money for DOING their job. if i had the name of this girl i would give it to you and hope she loses her job .. also need to do better about following standards. i came at the time i did bc i knew they were serving lunch and was told to wait a couple mins bc even tho it was past 11am they weren't ready for lunch yet... horrible experience . read more

George the MANAGER who may have just hit puberty is very childish. They have you go park to wait on fries for 10 minutes. Would suggest going to an another location cause the wait will be the same! George should not be a manager he is. Child with zero customer service. read more

This McDonald's charges for condiments after several price increases...pick a better one

Ordered some food for Friday night via mobile order. Some chicken nuggets. Spicy chicken sandos, hamburger, and double cheese burger. The order were promptly made and were ready for pick up by the time we got there. read more

McDonald's - Nuggets & hamburger - Fast Food Near Me - Sun City, California

Definitely need a new manger smh doesn't know how to talk to customers should be a regular employee hands down to the young man to bad I didn't get his name but he did do the pick up orders outside great customer service 5 stars to him read more

This location is the worst McDonald's and service I have ever seen whenever you go to the drive-thru or curbside pickup you need to double-check and make sure that your order is done correctly because so far every time I go there it is wrong or I have to turn around and go back because they forgot something and then they're very rude and very obnoxious service from the manager there by the name of Gabby whatever happened to the professional managers that are supposed to be running stores because they are the leader of that store this one goes out the window you better off go into the one off of Newport road a lot better service a lot better managers they get the food right the first time. The two pics below are from the oatmeal that looks like mud and not even that because it's so dry. read more

McDonald's - This is not what a creamy oatmeal looks like it was dryer than dry. - Fast Food Near Me - Sun City, California

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I would give negative stars of possible. Went with my kids. Got a 6 pc nuggets, a lrg fry and a minute maid slushee. They gave me 1 BBQ sauce and when I asked for another she told me .25 cents. I'll tell you what... why don't you take it out of the cost of the fries. Hey CHRIS KEMPCZINSKI - POTATOES ARE CHEAP. Why do you have to be too. Fill up your customers fries man.... you probably spend more money printing pictures of fries inside fry boxes then it would cost to just fill up the damn box... This location is, hands down, the worst McDonald's I have ever been to. My orders in the past have never been correct. Every drive-thru visit I've made, they tell me to pull into a parking spot and someone will bring me my order. It's a 10 minute wait... my food comes cold. read more

McDonald's - Sun City McDonald's large fries - Fast Food Near Me - Sun City, California

Came in for breakfast at 9:30 on Monday. Took about 10-15min to place my order, no one was in line, just took them that long to get their heads out of their rear end and take the order. Ordered a sprite fountain drink, they sold me the cup and took my money, but never mentioned that they were out of sprite. Just let me fill up a cup of tonic water and find out for myself. The only other drink I'd let my kid have was the lemonade, but they only had diet lemonade!! Who the hell wants diet lemonade, and why not even offer regular? This place blows read more

Gosh, if I could give zero stars I would. This Mcdonalds is a disgrace to food chains in America. "Pull in spot number 1" every darn time. Always stuff missing in my order. If I ask for extra pickles I get 2. It's a joke. And the soda tastes horrible. Never returning. The staff is sweet just not sure corporate knows how to operate a professional business. 1 1/2 stars, that's a shame. read more

McDonald's - How many sweet and sour do you think Mcdonalds actually put in my sealed closed bag, yep, you guessed it. ZERO!!!!!!!! Lame!!!!!!! - Fast Food Near Me - Sun City, California

By far, it is the worst store I've ever been to. That includes all fast food chains. The service is horrible. For $20 an hour, you'd think they'd love working here. read more

Over $30 for 3 breakfast meals for me and my kids. Had to wait at least 15 minutes in a parking spot for the food and it sucked... should have just went to Black Bear Diner next door. read more

If you don't have a machine to make McFlurrys then maybe don't even offer them on the menu. I mean, I'm sure you're supposed to because that's what corporate wants. But you just handed me a cup of ice cream with a few toppings thrown on it. I'm sure some people might think it's a technicality - it's ice cream and topping, what's the big deal? Mix it yourself. As a matter of fact that's what the young lady did when I handed it to her and asked her if she could mix it. She grabbed the spoon and started to manually mix it. I politely said "oh I meant with the machine." She said they don't have a machine. I asked if the machine is broken and she repeated that they don't HAVE a machine. When a McFlurry is done right the toppings are mixed throughout so that each bite is full of topping. It even makes the ice cream feel a bit softer, smoother, creamier. You can't get that with a simple hand twirl. Get this McDonald's a stinkin' McFlurry machine please! But I will say that at least the young lady tried, had a smile the whole time. And the place is nice and clean! read more

Hi McDonald's, If you're not open 24 hours please don't advertise that you are! If you close for one hour at night please put cones out in the drive thru or put a sign up on the speaker, something, please! It would be most helpful and save a lot of people time! Gave two stars because when you are open I get fast service, usually. Thank you! read more

We were on our way to visit my girlfriends mom and needed a quick snack because traffic was killing us. We grabbed and icee that tasted just like the ones at the movie theaters back in the day and the burgers were fresh and absolutely killed the hungry ache in my stomach. Best McDonald's iv had in years. read more

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Ok I usually try to be reasonable with places, but this McDonald's location for some reason is very bad when it comes to getting orders right... like idk why. But they are! I come every morning on my way to work. And I can never get a 100% accurate order. Monday - Friday it's something else. I order the same thing oatmeal 2sugars, sausage McMuffin no egg/strawberry jelly and a Large sweet tea. Every single time my order is messed up. No jelly... McMuffin is made wrong.... But this time I got an ice tea instead of sweet tea. Like cmon Please get it together. Please read more

no sugar coating, honest review, recorded on mcds surveillance! KEEP REPORTING MY REVIEW TO GET REMOVED, I WILL ALWAYS!! POST IT BACK UP!!!! MUST BE THE EMPLOYEE OR HER LITTLE FRIENDS always parking people! say no!!! may 4 th 2022 employee threw a shake at me hit my shoulder! and landed all over my dashboard!!! why? because i said no i will not park & rolled window up, 2 min later she had my food, & was laughing and saying i would of had my food if i parked, i told her "what's the difference i still got my food waiting in line" yelled at me "your holding up the line! don't care if i am, as i checked food before i left my kids told me she was flipping me off & sticking her tongue out like a toddler ! grow up! mcds got a bill for damages! whats it to her if i chose not to park??? your just a cashier? not the owner had to call corporate multiple times when they heard lawyer that caught their attention real quick! read more

McDonald's - DRIVE THRU EMPLOYEE THREW A SHAKE AT MY EXPENSIVE TRUCK BECUZ I REFUSED TO PARK FOR MY FOOD, COPS INVOLVED - Fast Food Near Me - Sun City, California

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Served a what looks like a cats claw in my filet o fish. Absolutely repellent and unsafe.

It's tough to mess up a McDonald's meal as the food is really the same at every McDonald's. So, everything comes down to customer service and cleanliness. With this particular location, it says "24 hours" regarding it being open. Yet, from 2330PM to about 0400AM, they are always closed. I've been to this location numerous times and they are not a 24/7 McDonald's. read more

Went in to get a burger. No one working at the cash register to take my order. A polite young lady said I had to use the kiosk. I told her I didn't know how. I ordered a double quarter pounder no onion. She proceeded to press quarter pounder deluxe. I didn't know such a thing existed. I also ordered a large fry. My total came to $ 14.11. Then she ask if I'd like to round it out to 15 dollars & donate the 81 cents to charity. I ended up with a burger with everything on it, except onions. I didn't ask for a deluxe with everything. After scrapping all the excess stuff off I reluctantly ate it. Didn't ask me if I wanted ketchup with my fries. Will not be returning anytime soon. I hate typing this. But the public should be aware. read more

I'd give zero stars if I could, came here today to get a large vanilla shake and large mango pineapple smoothie and when we got the smoothie the man was rude when handing it off to us and they didn't even fill it all the fucking way. When we tried to get his attention to fill it more he closed the window and walked away. Theres literally a whole ass inch and a half missing. Fucking stupid to get charged for and pay full price for a large beverage for it to not be filled up all the way. Worst McDonald's ever!! read more

This place says "OPENED 24/7" and I've gone several times after my 14 hours shift, around 10:30-11:00pm and they are ALWAYS INSIDE sitting down, and when u get to the drive thru they say "sorry we're closed" Like WTF then what are u guys doing inside sitting down??? Why promote the 24/7 if you guys are not opened 24/7!? Anyone working late, and just want some last minute food, the McDonald's on new port by Dunkin is actually opened late, unlike this location. read more

Never again. I'll keep this short: Placed a mobile order. Waited 15 mins. Checked on said order. Was told they were out of pancakes. Wouldn't issue a refund. If you're out of an item, tell the customer. What were they expecting would happen? That we'd forget we ordered pancakes? I have other stories and more details about this one, but I'm over it and over this location. Believe the bad reviews. The good reviews are an anomaly. read more

Okay so paying employees $20 an hour gets what? Lack of service, Lake of leadership? I just went in after placing a mobile order and decided to go in after waiting for 30 minutes with no service to the parked customers in Curbside area. Come to find out I and other paying customers are being overlooked while the drive thru is flowing as usual. Yes, we all checked in to inform we were there and. Then find out our receipts were printed and pasted on the pie dispenser. I felt bad for one lady who was waiting 1 hour for her double cheeseburger and she had to go to work at RiteAid! Where is the manager or leaders of this shift? I see them they are ignoring the customers while they parade in a shirt and tie. I worked at McDonalds as my first job and I would never get away with this lack of service and customer service. The owner should know they are setting themselves up to get a notice from Corporate very soon. read more

Very rude oriental manager refused to take my order at the cash register. Made us use the kiosks. I paid cash and the manager opened the cash register to give me the change. I told her that she could have taken my order at the register and she said No, no more. This is poor service and an inconvenience for those who do not know how to use the new technology, or poor vision. Worst McDonald's I've been to. 2-19-24 11:38 am order 212 read more

I've been here in the area a few times and they always seem to forget something. CHECK YOUR DRIVE THRU ORDER!! Unfortunately, I haven't returned since last December, and the note below references a credit for an apple pie. It was obviously more of a hassle to return. Instead, they should just be more careful when a customer orders two items to not forget half the order. 12/2/18 Ask For apple pie credit with Greg/Craig? Receipt 1567 read more

We went to this McDonalds the other day and ordered nuggets two fries and a Big Mac. When we got home check the bag it was nuggets, 2 fries and a quarter pounder. I really wanted that Big Mac. The workers need to recheck the orders. I was not happy!!!! read more

Talk about the worst drive thru customer service you will find in town. Especially the person taking orders at the drive thru on 8/26 @ 10:30 p.m. This is not the first time we experience this at this location either. Now, I get that it's no fun working late but if you sign up for the job at minimum try to do it with better attitude. read more