Awful service, rude and lazy staff, manager parks his Tesla in mobile order park spot. Entitled managers try to posture to act important in front of other employees. Mobile pickup area blocked with their storage supplies, many employees standing around doing nothing. Restaurant will also make you "pull around" to a mobile spot to mark your order as Complete so they can meet McDonald's drive Thru standards. Have had this happen on multiple occasions with no cars behind me to impede orders, it's clearly a scam they try to run to meet corporate metrics. They were also apparently out of monopoly pieces 2 weeks before the context ended. And now, today, they are out of the grinch promo 2 Days after launch, We eat at mcd more than id like to admit and truthfully this location makes the rest of mcd look bad. Ownership and management is a joke , hope you see this mcd read more

I went to this McDonalds at around 11:30. All I wanted was a bag of apple slices and maybe a small fries, but I paid for my friend in a nice gesture. I ordered a strawberry banana smoothie, a medium iced tea, a bag of apple slices, a 6 piece of chicken nuggets, one small fry, and one large fry. While I understand this is order is on the larger side, I ordered on the kiosks, so the whole order was on the bag. At this point we had been waiting for about 10-15 minutes for our order when my friend eagerly pointed to the kitchen. "I see our order!" She excitedly proclaimed. She turned towards me, and then another friend we were with let out a grimaced "oh...." I turn. "Did you just see that?" He inquired. "No, what happened?" I responded. "They just DROPPED that drink." My other friend and I turn around only to see the most horrific sight. Her small strawberry banana smoothie decorating the Mcdonald's kitchen floor. I see the color drain from my friend's face (this is actually not an exaggeration!) "That is my drink, I fear..." We don't think much of it, because we assumed they would remake it. I then hear our order number be called. Strange, because her smoothie is still on the kitchen floor! I get our bag, thank the worker, and look inside because at this point I still had faith in the Wayne Mcdonald's. I naively believed that maybe, just MAYBE, they remade it quickly and just put it in the bag. They did not. Okay, no problem. We'll wait until they remake it. Five minutes go by and nothing. Another five minutes go by, meaning we have now been in this McDonalds for 20-25 minutes. I turn to my friend. "Should we say something?" It is important to note we are both teenagers with crippling social anxiety, so it would take EXTREME measures for us to say something. We wait a couple more minutes, and then finally, our other friend can not take it anymore. He goes to the little view point that leads to the kitchen and projects his voice into it, trying to catch the attention of an employee. Multiple people look, but no one comes over until at least a solid three minutes later. Finally, the employee who dropped the smoothie to begin with graced us with his presence. My outspoken friend confronts him, saying "we ordered the strawberry banana smoothie that you dropped and we never got another one." FINALLY they realized we weren't going to just leave without the smoothie THEY DROPPED THAT WE PAID FOR and decided to remake it. Now, if the smoothie was in our hands when it was dropped, or if it was even in the process of going to our hands, I would have gotten napkins, cleaned up my mess, then gone to the kiosk to order and pay for a new one. However, the smoothie was completely in the kitchen and in the employees hands. I seriously believe they were hoping we would walk out without the smoothie they dropped because they didn't want to make it again, even though it was entirely their fault. So FINALLY we get to leave. It is now 11:58 at this point. We had been there for close to half an hour. And the worst part? I never got my apple slices. All I wanted were my stupid freaking apple slices that I paid $3.14 for, but they didn't even give me those! So now I'm writing this review in my friends car on the verge of tears because the one thing I wanted and have been craving all night they didn't even give me, after dropping my friends smoothie, ROLLING HIS EYES WHEN WE ASKED FOR ANOTHER ONE BECAUSE IT WAS DROPPED IN THE KITCHEN BY HIM, and not even apologizing or trying to make up for it. I just want my apple slices. My friend just wanted her smoothie. Long story short, their food is fine. It's a Mcdonalds. But I give them one star because this was a terrible experience and if you ever go to this Mcdonald's, prepare for a battle. Good luck soldier. Fight for your smoothie and your apple slices. read more

I always enjoy my visits. The staff is always on point and friendly. It's very clean inside - it's usually busy in the afternoons. Food is always good! read more

This McDonald's is just like any other McDonald's. You know you're going to get low quality food & a low paid staff that doesn't care. Kids love it! I should be able to get a drink or eat a meal without having to use a ton of plastic. Not to mention they don't even recycle their waste. Can you imagine the impact could have if McDonald's cared about the health of their customers and their environmental impact. read more

McDonald's - Plastic everywhere - Fast Food Near Me - Wayne, New Jersey

So it's McDonald's so I don't expect much. It's fast food and it used to be cheap, so I could rationalize the bad food because at least it was cheap, but no more. $2.99 for fries??????? Over $6 for a big mac that is now as small as a regular burger???? On the positive side, the drive through usually moves pretty fast. On the downside side, they get my order wrong about 50% of the time. :( read more

Horrible! Mistake getting drive through here. First off i wasnt asked if i want any sauce and in the receipt it said no sauce. When i went and got ny order i asked for honey mustard sauce she handed me 1 sauce and when i asked for more she handed me 1 more with attitude. Like really? Instead of spending so much money renovating this branch, spend extra to hire good workers who dont hate their job! Wish i could give 0 stars!!! read more

I always come to McDonald's for a year now. About 5 times a week to get either my morning coffee and/or get lunch (chicken nuggets or burger). The younger cashiers always been a pleasant along with the manager. Last week, I ordered a ice coffee and sausage burrito. Unfortunately, I got the wrong card from home. I asked the cashier at front window to just remove the sausage burrito since I only have $2. When I approach the front window, older lady handed me sausage burrito. I explained to her that I paid for ice coffee and asked for sausage burrito to be removed. She was adamant about the burrito. I had such a bad morning that I feel like not arguing with her and just took the fucking burrito despite that I really wanted the coffee since I was tired. The sausage burrito was dried out. Anywho, that was my last time going to McDonalds. Instead I will go to Dunkin Donut to get my morning coffee since the old ladies like to treat customers like subhumans. read more

absolutely ridiculous. complete shit hole. was lucky enough to get the last clean table. m&m's all over the floor. happy meals laying all over the mcplace. took me about 20 minutes to get my order. pickles on my blown out chicken sandwich tasted like a dirty hooker bung hole. will not be coming back here read more

McDonald's - empty tables and chairs in a restaurant - Fast Food Near Me - Wayne, New Jersey

McDonald's has the stupidest, most non-customer centric business process in all of fast food world. Each franchise gets graded on the timing the customer places the order until they received it. This is pathetic, they rather monitor metrics Vs. Reality. This is why they ask you to pull ahead and park instead of having your order. Once you leave the drive through it appears your order was filled. Meanwhile, this shitty franchise slaps together some mystery meat between two buns and throws it in your window. Horrible, business's practices for cardboard food. read more

In the height of Grimace's birthday celebration, this location did not have the limited time only Grimace Birthday Meal and most importantly the shake. To say I am disappointed would be an understatement, and I will be taking my business elsewhere for all future limited edition menu items. read more

Caramel Frappe with extra drizzle DISGUSTING! This is how they handed me my frappe then when I asked for a new one the male had the nerve to say why? This is the only thing I buy from McDonald's and it was so disheartening to receive this nasty drink. read more

McDonald's - Caramel Frappe with extra drizzle DISGUSTING! This is how they gave me it... - Fast Food Near Me - Wayne, New Jersey

Absolutely embarrassing of a McDonald's, every McDonald's I've been to has had great service and they listen thoroughly to your order to get it right but these jerks don't even understand how to work their computers, highly don't recommend this place, it's like dog food! read more

The employees have COVID and they have not closed to sanitize. Employees are getting sick daily. Please stay away!!!

Horrible service. Came inside to order. Took me asking to be helped after 7 minutes for them to take my order. Everyone was only focused on the drive though. Tried to use a coupon that clearly was clear but I guess not. Rude staff and will never return. read more

Food has never been lacking, very consistent. Workers are helpful and friendly. Solid location to source your McDonald's from.

I remember when this place opened in high school, it was the biggest story in our small universe. We even had a mole on the inside who would give us burgers on the side when no one was looking, which was awesome. We always went there after basketball games or when there was nothing else to do on a random Saturday night (not the most popular group, obviously). I hit this place up after a lot of drinks when I was recently back home, and did not regret it. I eat a Big Mac combo meal like once every two years, and it was glorious to get reacquainted with my old friend that night. Late night drive thru is key. To feed the beast...Mickey D's is always #1 with a bullet. read more

For McDonald's, this is one of the best. 1) It is 24/7 2) Free WiFi 3) fast food 4) spacious read more

McDonald's - Big Mac - Fast Food Near Me - Wayne, New Jersey

Can we get plastic straws back paper kills more trees and it ruins the taste of my drink

We came in through the drive-through after midnight and it was the typical Mcdonald experience through the drive-through me and my friends were trying to be funny with our English accents and the young Latino boy took two is fine Only one car ahead of me the wait was normal and everything was arrived and ready when I reach the window to pay he was very nice and as we pulled away the french fries were perfect they weren't oversalted they weren't hot as hell and dick with a perfect crispy Moshi that we love! I didn't get to eat a chicken nugget until about a half an hour later when it was a little cold but I should not be eating chicken nuggets because I normally don't eat crap like this but this was a nice pleasant experience I don't know why people are leaving negative reviews for McDonald's I mean what do you expect here?! read more

Hi, so I came here with my friends and it's the McDonald's we always go to in wayne and we went through the drivethru and placed two separate orders when we ordered, once we pulled up to the second window to get our food we were rushed out. So once we move up and get a chance to look at the order I say to my friends that I am missing my entire other. So I try to ho inside to get my order and the door was closed so I waited outside McDonald's and the manager comes out and I say hi, sorry but I'm missing my order. He starts yelling at me saying TO BAD I CANT GET YOUR ORDER YOU SHOUDVE NEVER LEFT, and I said sit you told me I had to move, then he continues to say ARE YOU UBER NO SO COME BACK TOMORROW AT 6am IF YOU WANT YOUR FOOD, and in a very respectful way I was talking to him and kept saying can I please get my order I waited on line like everyone else and I payed so can I either have my money back or my food. Then he says BITCH STOP LET ME TALK THERES ONLY 3 OF US IN THERE. And I said I understand. So worst experience of my life because I was called a bitch yelled at and he put his hand in my face all by the manager a man short and tan.and told me if I have a problem to write a review do I am. read more

They don't carry a small size. Only medium and large. What kind of joke is that to make me pay more then what I actually want.

The best Mc Donald's I have ever been to without a doubt. Everything is extremely clean even the outside. Staff is nice and food was even brought to the table. Food was given to me and my partner not even 2 minutes later. 10/10 would recommend. read more

They said that had the Szechuan Sauce online but when I drive like 30 minutes to this restaurant, they tell me that "We don't have the sauce, we never did" This is an outrage. read more

your average fast food place; in a busy location so a lot of the time the place is packed. But, i've been here a few times, and they haven't messed up my order yet. I find most times fast food joints find a way to mess up even the simplest of orders. But not here yet, thankfully. Also, surprisingly friendly staff. When my friend asked for a cup a water, they gave him a big water instead of a tiny kid cup. Big plus. read more

Went through drive through. Ordered a large mocha frappe. Went to pickup and realized it was only a little over half full in the cup. I mentioned it looks like less than a medium in the cup and she said that's the way they come. I said not normally I get them often, she gave me a nasty look and closed the window on me. Very rude read more

Pretty decent location but I am so totally disappointed that the breakfast menu is limited during this pandemic. I miss the bagel breakfast sandwich. It was a steady choice for me. Please bring it back! read more

I like the remodeling and the food is good but they don't wipe the tables down even when the restaurant is pretty empty. Now I understand why most people choose to either go to the diner next door or go through the drive thru. read more

I just tried this place and had this thing called a Big Mac. I think McDonalds will be a very successful company someday with multiple locations. read more

This is the best McDonald's around. the food is always hot and fresh and the employees are super nice and friendly. Only negative about this place is one of their managers has a power trip, always talking shit to the employees and even once sent one of the supervisor home for no apparent reason. If you avoid that dumbass then you'll have a great experience. read more

Horrible customer service. Went here last night and waited on line for only one thing. After the man in front of us was done the lady working just left the counter and then another man came up but didn't make eye contact and walked away as well. I thought maybe I was supposed to use the kiosk to order since I was ignored so I tried it and when it said take a buzzer and there were none I pressed the need assistance button. The lady just looked at me and walked alway once again. Then another customer walked in. He stood at the counter and was immediately served. So I went back and waited but no one came. We ended up just walking out in protest. read more

This place has gotten better, since my last review. Food has been coming out hot and quick! Staff is much more pleasant and speedy. Definitely an improvement! read more

Busy atmosphere due to popularity. Pleasant service with self service soda and ketchup dispensers. Plenty of seating available and wi-fi. Can be a bit loud when seniors meet there. read more

The last time I was there almost every table had visible garbage. Then a night manager snapped at me before I could even finish placing my order. She was not wearing a name tag. I wonder if that was intentional. They frequently get your order wrong. read more

24 hrs great location can get busy at times but it is still fast. They keep the place clean on the inside as well. They also have computers to place your order bt yourself to makw sure you get all your special instructions in and request read more

Let me start by saying I will never be eating mcdonalds ever again . I should have known by the flies swarming the drive thru window that I should have just not paid and kept driving. Unfortunately I went ahead and after eating most of my meal, I found one of those flies in my 6 piece McNugget. After throwing up for 15 minutes I've decided to boycott McDonald's all together . Absolutely disgusted. read more

This McDonald's is the worst at serving people with health issues. I spoke with the same drive up associate three times asking him to please depress the button on my decaf coffee so I could be sure it was decaf and not regular. He repeated argued with me that because it was the only beverage I was ordering I should assume he would get it right. Considering I receive regular by accident a small percentage of the time, which impacts my heart, I finally complained to the website, and received a call saying it wouldn't happen again. Just two days later I went back and received an unmarked coffee, from the same associate. A manager came to the window at my insistence and apologized profusely, while the associate stood behind her smirking broadly. At this point I am shaking with embarrassment and frustration, and am ready to contact legal help. If I were blind or in a wheel chair I would be accommodated, however having an invisible heart condition I guess just doesn't count. I know I'm just one shopper and won't be missed, but my business is going elsewhere. I would give it no stars if I could. read more

I never had negative experience such this. I ordered two Big Macs and two big fries. The fries were saltier than usual, and one of the fries packets was half full. Also when I asked for Ketchup, I was given 2 packets. I asked for more and she gave me one more only. The meat was dry as well. Not sure why all these three negative things occurred at the same time. These are independent items and makes me think if there is a management weakness/quality control issues /lack of training issues that are reflecting on the quality of their product. read more

This location is currently closed for "remodeling." I wonder if the kiosk ordering is included. At least the ordering instructions will have an English option...I hope! read more

Don't waste your time or money. . . But very obvious management is not there. . They will sell u a big mac at 3 am but not an egg mc muffin. Be wary ... this place is a scam....sucks read more