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    McDonald's

    1.5 (79 reviews)
    Open Open 24 hours

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    To Whoever It May Concern, I am writing to file a formal complaint regarding an appalling experience at your Wake Forest McDonald's located at 1110 US-1 N, Youngsville, NC 27596 on April 19, 2025. We arrived at 2:39 PM and did not leave until well after 3:15 PM due to the outrageous lack of service and disrespectful behavior from staff. My party and I waited in the drive-through for over 30 minutes with no response at the intercom, cashier window, or food pickup window. Another customer--a truck driver waiting in curbside spot #4--had also been there just as long. She could not use the drive-through due to the size of her semi-truck, so we spoke with her directly and told her we were going to pull around to see what was going on. We then observed a male employee wearing a pink hoodie with graphic lettering standing outside the restaurant and casually talking to someone in a grey truck. He remained there the entire time we were waiting in the drive-through and made no attempt to return to work or assist any customers. We even returned to the intercom and waited another 5 minutes, hoping our presence would encourage someone to help--but no one responded. When we finally pulled up to the cashier and pickup windows, both were completely unattended. We could see multiple employees walking around in the back, but no one approached us or acknowledged us for several more minutes. Eventually, an employee wearing a brown short wig and a blue McDonald's quarter-zip sweater came to the window. When we explained that we had placed an online order, she rudely told us it didn't appear in her system. As we tried to clarify and explain the situation--mentioning that another customer was also still waiting--she slammed the screen door shut in our faces mid-sentence. A short time later, the male employee in the pink hoodie returned but did not acknowledge us at all and went straight to the back. After all this, we finally received our order--just a large fry and a large sweet tea--after nearly 40 minutes of waiting. We attempted one last time to inform the woman in the brown wig that the truck driver at curbside pickup #4 was still waiting for her food. Before we could finish our sentence, she once again closed the window and walked away without responding. We remained for another 5 minutes, hoping someone would return with an explanation or the other customer's order. No one came back. This level of service was beyond unacceptable. The disrespect, negligence, and unprofessionalism shown by these employees is a disgrace to your brand. We were not only ignored but treated with blatant rudeness while just trying to receive the food we ordered and paid for. I am requesting that the employees involved--specifically the male in the pink hoodie and the woman with the brown wig--be terminated immediately. Their behavior is unacceptable and entirely inappropriate for any customer-facing business. If this issue is not taken seriously and appropriate action is not taken, I will escalate this matter further and make others aware of this experience. I will never return to this location ever.

    They forgot the egg in all 4 of our breakfast sandwiches.
    Leo C.

    This is horrible they forgot the egg and the cheese in all 4 of our breakfast sandwiches. Always something here. I hate this place and its the only one in the area.

    Burger with one patty with receipt showing there should be two
    Adam H.

    Like always They get my order wrong and end up paying McDonald's more money for less food. I even double checked my bag but trusted the receipt on my sandwich saying it was a double. I guess they need to transfer orders into Spanish to get it right. It's really not that hard of a job!!! I'm sure if I got back every penny I over paid McDonald's I'd probably be able to buy a car.

    a cup of coffee on the seat of a car

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    Photo of Pa C.
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    7 years ago

    I dont know what happen with the lady taking my drive thru order, if u not happy please dont work!

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    4 years ago

    The French fried was not fresh. Poor customer service. We have been waiting for half hour for drive through

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    7 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    4 years ago

    Nasty dirty restaurant. Could not find a clean table to eat at. Good all over the floor. Employees unconcerned.

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    8 years ago

    Been sitting at the drive thru for 13 minutes. Can't really review the food but this is the slowest McDonald's around

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    5 years ago

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    5 years ago

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    6 years ago

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    9 years ago

    This McDonald's is super slow. I have been waiting in the drive through for 20 minutes! Never again. Far quicker to drive to wake forest.

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    9 years ago

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    6 years ago

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    9 years ago

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    14 years ago

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    Photo of Will B.
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    6 years ago

    Much better than expected based on star ratings. Updated building and pleasant service. (Got breakfast)

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    9 years ago

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    10 years ago

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    14 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    16 years ago

    Great location for those living in Youngsville. Friendly service most of the time. Gets very crowded around lunch.

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    8 years ago

    This McDonald's is soooo slow. Nothing fast about it. Especially the night shift crew.

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    13 years ago

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    10 years ago

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    12 years ago

    Deathly slow drive thru. Workers taking orders were not expeditious at all. Poorly managed.

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    8 years ago

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    7 years ago

    Worst restaurant. The drive through is always backed up, employees are rude, and orders are never correct. I'd rather starve than go here.

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    7 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    My special order of Big Mac no cheese is always correct, and they always splurge on the amount of sauces.

    Mentioned in 2 reviews

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    Hometown Cafe

    Hometown Cafe

    3.8(65 reviews)
    4.5 mi
    $

    YELP! I tried to be a blessing and the cashier made it a curse…read more I discreetly gathered the tabs for my table and let the cashier know what I was doing; however, prior to, I tallied the bills twice. The cashier asked if I wanted to place a tip on my card, and I declined. When I received the none itemized receipt, it was $12.79 more, than my tally. I requested an itemized bill and received one you could barely see because the numbers were faded. I asked the cashier to check my numbers against the bill. When doing so, she still couldn't justify the difference after taxes, and 3.5% card fee. Also, shw wasn't sure if taxes were 7.5% either, but after adding it all in, she took my numbers and began refunding me in cash, which isn't the principal or was it okay. I left without understanding why, and with a clear itemized receipt. Folks, PLEASE START USING CASH. Merchants are taking advantage of us by charging 3.5% on top of taxes, not mention tips. The monthly fees they are charged for using a credit card machine very low, so imagine the incentives they gain, on top of increasing cost. The short of the story. She tried overcharging me hoping I wouldn't notice, and then said, God bless you!‍ And our table of six still left a $20 tip. God don't like ugly.

    Once again, the food never disappoints. Service was great. Food was great ambience it's what to…read moreexpect. Overall very good. Recommend if you are hungry get the farmers plate which has everything.

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    Hometown Cafe
    Hometown Cafe
    Hometown Cafe

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    Smithfield's Chicken 'N Bar-B-Q

    Smithfield's Chicken 'N Bar-B-Q

    3.4(87 reviews)
    4.1 mi
    $
    Casual dining
    Drive-thru

    BBQ can vary greatly from place to place. SCNB has true eastern North Carolina BBQ. it is always…read moregood. Covered in their own vinegar sauce I find it hard to beat. When we lived in Virginia SCNB was a definite stop while traveling in North Carolina. For many years we only ordered the bbq, until one year, my wife tried the fried chicken. OMG. They do chicken right. It reminds me of fried chicken when growing up. The seasoning is the best. Not hot and spicy but just gooood. Publix fried chicken comes close but SCNB always comes out on top. Next come the sides. The Brunswick stew tastes like the recipe is generations in the making. It is thick, meaty, and loaded with vegetables. If you're looking for pulled pork and excellent fried chicken, then SCNB is a fantastic choice.

    This place had an old diner vibe when we walked in. We were greeted immediately and walked up to…read moreorder. It's counter service and they bring it to your table if you're dining in. We made 2 trips during the week we were here. The first time I got the chicken and bbq plate, also came with fries and hush puppies and also Cole slaw. As a Florida native. My idea of bbq is different. I'm used to sweet and tangy sauce or a golden mustard sauce. Their sauces are vinegar based with a bit of tomato paste for color and red pepper flakes. I will say it's an acquired taste. It wasn't bad. Their fried chicken was really crispy and it was really juicy, hot and fresh. I also tried their banana pudding which was pretty good. Could have more cookies and add whipped cream, but that's my personal taste. My second trip on the advice of my boyfriend I got the bbq sandwich which you can get with Cole slaw on and then add their vinegar bbq sauce and that was WAY better!! The tangy and creamy together was great. I also go their 3 piece tender snack pack. Wow these tenders were enormous! I had to take them home. One was as big as my hand! Also shared a hotdog with slaw on it and that was meh. I wouldn't get that again didn't care for the hotdog wasn't big enough or juicy enough.

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    Smithfield's Chicken 'N Bar-B-Q
    Smithfield's Chicken 'N Bar-B-Q
    Smithfield's Chicken 'N Bar-B-Q

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    McDonald's - burgers - Updated September 2026

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