I would avoid this location. It has developed a poor reputation locally. On two separate occasions, we waited over an hour for our order and ultimately left without receiving food. I had to file a credit card chargeback to recover my payment. I even contacted McDonald's corporate about this location and was told they are aware of ongoing issues there. If corporate is already aware, that says a lot. The main concerns are extremely long wait times, supplies frequently not being restocked, and a kitchen area that appears disorganized and unsanitary. read more

Really nice kids working and nice clean atmosphere and parking lot. However, the food was sub-par but can't be that surprised. Quick and accurate service. read more

McDonald's - Filet-O-Fish - Burgers Near Me - Zeeland, Michigan

It was okay. We ordered through the app for curbside but it took a while. At least our order was made correctly.

I wish there was a way to give zero stars... honestly, out of the locations nearby, I used to think this was an okay one but yesterday, I ordered online and went through the drive through and they not only forgot my drink, but made one of the burgers completely wrong. I understand it's par for the course for a place like this but I didn't even get an apology when I drove all the way back for the drink. Customer service is lacking here and it's partially my fault for expecting otherwise but just wanted to put the truth out there. read more

I honestly cannot say a big enough "Thank you" to the staff at McDonalds, especially Holly, the GM. We had our son's birthday party at the Play Place and Holly went above and beyond to make it go smoothly and for our son to feel special. Several families who attended the party said the same thing and that they were blown away by the service. Thank you to Holly and the McDonalds team for such an amazing experience! read more

Decent quick stop while traveling a few weeks ago for Christmas. Bathrooms were clean and the employees of this McDonald's were friendly enough.  My husband got a burger and we both got some fries, which came quickly.  The murals on the walls were nice and made this location feel different than the other McDonald's I've been to.  They also have a playplace, open 6am until 9pm.  Since we come through this area fairly frequently, I can see us making another pitstop here again. read more

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I don't order McDonald's very often however, the one time I go through ordered a medium fry. Made to order... fresh... hot... he handed me the wrong order out the window to begin with, I said that's not mine I didn't take it... so he handed me the next bag over which was a medium fry cold. I asked him to fix it. He rolled his eyes at me went and got a different fry also cold. It's not rocket science. At this point I gave up. ‍ I don't have time for stupidity today. read more

I swear, I've lost count of how many times my order has been very incorrectly made at this specific McDonald's over the years. This issue rarely happens at other McDonald's locations, yet this one has the constant habit of messing my order up (despite making the exact same order every time I've ever been there). I've had many instances where my order has been made by a family member in preparation for my 3rd shift job, only to bring the food to work and see that it's so incorrectly made that I can't even eat it. So because of the constant incompetence of this McDonald's, I'm having times where I'm starving during work because my order (which isn't even complex) is routinely made incorrectly. If you've had a positive experience with this McDonald's, consider yourself lucky. I've never been so irritated and letdown by one specific establishment in my entire life. I even have more of a positive outlook on GameStop compared to McDonald's at this point in time. Please McDonald's, enough already. This isn't funny, I'm tired of having my order messed up and starving during work as a result of this constant mishap. Do better, I beg of you. read more

i ordered a large fry that was barely filled and i haven't ate any yet. why pay for a large just to get a medium size portion. the rest of the order was to be expected read more

McDonald's - large fry barely full - Burgers Near Me - Zeeland, Michigan

Every time I order from this McDonald's they CANNOT get the order right even if it's one item! I will NEVER go back to this McDonald's again nor will I recommend it. The guy at drive up window was rude as h...! He practically thru the food out the window and not a thank you hi bye or nothing...HORRIBLE SERVICE read more

I really appreciate that you still have lemons for beverages. So many McDonald's don't want to bother with them and I want to commend you for thinking of your customers over money! read more

I requested sauce and they said it was in the bag it wasn't, I special ordered my Big Mac and it still had everything, and there was a corn in my Big Mac box though!? Oh and one napkin for 6 people. Ridiculous location read more

This is possibly the worst McDonald's I've ever seen. They've taken our order and I've been at the window for 20 minutes waiting. And waiting. And waiting. No word from what appears to be the manager waiting on people at the counter. At least 6 cars have left the drive up. Finally comes to the window with the wrong order. Offers no explanation. Unbelievable. I'll never be back. read more

This McDonald's is clean and close to the highway. However, if you are looking to dine inside, plan on staying a while. The inside service is poor and the wait is always ten minutes or more. When you get your order, it is ily 50/50 that it will be correct. I come here because there are few options near by. If you are looking for a quick stop iff the highway, keep driving! read more

I often stop by this McDonald's location after work early in the morning and their service is always absolutely fantastic. I am very surprised by how they hit a home run every time. Everyone is friendly and efficient. Hopefully the corporate office will acknowledge them for their efforts. read more

Drove up to order some food only to find out that the fuckers inside turned off the light on me and stared at me while I was driving away. Once I drove away, they turned the lights back on. read more

McDonalds in Lexington, Nebraska is A+. Today was another example. It was 12:40 p.m. and they made my chicken fresh. If you get a chance to meet Doris, she's got the customer service skills every company wants to clone in their employees. It's got the best Diet Coke in town. (Yes, that's a real thing.) Double manned drive-thru, good speaker system. All is good. Have I ever waited 20 minutes for something basic? Yes. It's not perfect, but it's very good. read more

So I live next to this McDonald's, I've seen it's fair share of good days and bad days. Most days They are nothing special, pretty good and they get me what I want ASAP. And there are some pretty cool people that work there. But the bad days stand out a bit more . They get orders wrong A LOT I mean I have probably gone through over 500 times in my life with about a 25% chance of a miss order or something is missing, the missing an item is the worst offender in that regard. Although the ice cream machine has only (to my knowledge) broken once. The inside needs to be cleaned more frequently to my standards, the station for pop and lids is usually a mess and my OCD kicks in and I straiten up the lids. The reason I didn't rate this a 1 or 2 star is because those cool people are really the only thing that make it worth going to, and they can make me think the place can turn itself around. Hoping to update this with a better rating but who knows the future. read more

they were very rude. when i asked if it was 2 for 5 she replied with well its cause its not in the computer

I got food poisoning from this McDonalds. Also heard that they spit in food from an employee! Don't go here!!

This is advertised as a 24 hour/day drive-thru. I showed up at 12:30 A.M. at the drive-thru and the person said," Sorry, we're not open." This is not the first time this has happened to me here. I work odd hours and would really like to depend on a 24 hour availability, as they advertise. Very disappointed. And when they are open, the food is served luke-warm. Totally not acceptable. read more

OK this is supposed to be open 24 hours. Supposed to have the doors open by 6 AM it's 6:55 and they still don't have the doors open. The service is crazy there's a different manager every single time I come in read more

Today when I arrived at this McDonald's I noticed there was a line, and the line was not moving. They were obviously busy and under staffed. I saw a total of 3 or 4 employees. A family got in line behind us and immediately the women started bad mouthing the place. Talking about how they should go to Burger King and it would be faster, etc. I thought to myself out loud "no one is making you eat here". I ordered and waited for my food. I received it and went to get my drink before I left. Then I heard her tell the young boy who was the only cashier "you can take my husbands order, we would kind of like to eat together". I was completely disgusted with her actions and how she had not sympathy or the young boy and how busy they were. It's important to remember that they are doing their best, and unless you want to put on a uniform to help out, then either shut up or leave. I give them 5 stars for having to deal with bad customers and still getting the job done under a high stress situation. read more