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    McDonough Hyundai

    1.9 (40 reviews)
    Open 7:00 am - 8:00 pm
    Updated 1 month ago

    Services - McDonough Hyundai

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    McDonough Hyundai Photos

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    How could we cause this with a pothole as stated by the manager?
    Jamel D.

    My wife recently bought a 2024 Hyundai Elantra. Within two weeks we noticed a crack in the front and a piece was missing in the plastic more in line with poor quality control. She has had zero accidents nor incidents as it is two weeks old. We went back to the dealership explaining the issue and wanting to know if we could drop iff the car so they can replace it. The manager stated " NO" and to call corporate. That was after he told us she probably hit a pothole ? How would this cause a piece in the hood of a new car to fall apart is beyond me. Lastly he told us to file an insurance claim. Never has he offered to simply order a part and fix it or we pay half or anything in that realm. This is not what expected but in this day and age I wasn't surprised. We will be filing a claim with corporate over this dealership, lack of customer appreciation and dismal service. Picture is below for context.

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    1 month ago

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    Review Highlights - McDonough Hyundai

    Shout out to Neil Marks at Hyundai McDonough for helping me find the perfect car!

    Mentioned in 2 reviews

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    Legacy Ford

    Legacy Ford

    1.7
    (52 reviews)

    3.5 Stars....The good and the bad…read more I'll start with the good. I recently purchased a new truck from Legacy Ford, and I was very pleased with the staff. My saleswoman, Ashley, was very nice and professional. Everyone was very professional, and honestly this was the fastest I have ever been in and out of a dealership. So, after buying the truck, I get it home, and realize that there is a crack in the rear taillight. Well, Legacy fixed it, no issues, and the service department was very quick about it. Overall, the buying experience was spot on! Now, the bad..... So, the bad seems to be a common problem that several have had--regarding trade-in payoff. Now, I've purchased many vehicles, and have never known a dealership to take longer than 7-10 days to pay off a trade--so, I was little surprised when Legacy told me "30 days". I assumed they were giving me a "worst case" scenario.... Well, they weren't. When they say 30 days--they mean it, and maybe then some. Bottom line is this, if you're trading in a vehicle that has a current payment--be prepared to continue to pay on that vehicle, and the new one, for at least the next month (maybe longer according to some other reviews). This is not only frustrating, but can be financially straining, so it's something to keep in mind.

    Do not purchase a vehicle from this location. Salesman Isaac is a liar and only wants to make a…read moresale. He will sale you any lies which include promises that he doesn't keep. He is very unprofessional and will dodge your calls, not only will he dodge your calls but he will look you in the eyes and lie. I highly recommend going to Angela Krause Ford in Alpharetta Ga if you're seeking professional salesmen.

    Jim Ellis Toyota of McDonough

    Jim Ellis Toyota of McDonough

    2.0
    (33 reviews)

    I've always avoided car dealerships because I couldn't fathom the idea of being pushed/pressured…read moreinto a sale. Welp, I decided to take my car and trade it in for a Corolla and was pleasantly surprised by the overall experience. Calvin Brown was my sales rep and he was attentive, knowledgeable of the inventory/specs/capabilities, and answered questions thoroughly. Even when we challenged him on a few things, for example, the subscription services, he was extremely patient and provided us with the most accurate information. David Washington who is the finance manager carried out the remainder of the deal finalizing the numbers, paperwork, offering additional services, and explained next steps post visit. Purchasing a new vehicle is a big investment and the team made it worthwhile.

    Jim Ellis Toyota Service department is a sheer utter rip-off from start to finish!…read more They replaced the clutch on my Xb for an extravagant amount and left bolts and other items undone. Almost $3,000 to replace a clutch and lying about testing the vehicle while leaving parts undone is the kind of service you will recieve from Jim Ellis Toyota Service department. They promise to wash the vehicles after all repairs and mine wasn't the first or second time they had my vehicle. They kept repeating a very apathetic I'm sorry and I agreed they are a bunch of sorry individuals working at Jim Ellis Toyota Service department. Jim Ellis Toyota Service department shine and glitter is only skin deep!

    McDonough Nissan

    McDonough Nissan

    1.7
    (108 reviews)

    Dawson T is the one .. the truth !!! Walked in he was beyond pleasurable, kind, and NOT pushy at…read moreall i felt like a person like he cared !!! Quickest dealer deal done I very much enjoyed my time in the dealership and dealing with Dawson made the process very easy and not painful at all!!!! Thank you

    Vultures. My mom's 2012 Nissan Armada needed a new cradle, alignment and two rear tires. They sent…read moreher a bill for 11k and told her everything "needed to be replaced and new" even though everything else was working fine and had nothing wrong with it, for what they call "safety reasons." Two other shops looked at the vehicle, including another Nissan and said it wasn't necessary and the other pieces had nothing wrong with them- one shop just couldn't do it because it is a big job. They also charge double for tires. I paid their $170 for the diagnostics and had it towed to another shop who found the same cradle they wanted to charge me 1k for (not aftermarket) for $350, paid $1500 for the hands, $100 for the alignment and half the price for teach tire new! Employees of Nissan, do better. Ask yourself, would you spend 11k on a vehicle that's not even worth 11k? They are money hungry. That's why dealerships have a bad reputation for their services- and if your car is no longer under warranty, don't even bother taking it to them. The other Nissan quoted around 3500 for the job, just an fyi. So it's not even Nissan standard persay, it's just they want to rip people off because they saw out of town plates and figured, hey these people are stuck and need to get their car on the road so let's try to squeeze them for every red cent we can. Do yourself a favor and don't take your car here! There are other Nissan dealerships who stand on principles, this is not one of them.

    Alpha Auto Repair & Tire McDonough

    Alpha Auto Repair & Tire McDonough

    3.5
    (52 reviews)

    I got in to a minor accident and needed to get 3 quotes. I decided to go with Alpha since their…read morequote were more in line with the cost of the replacement mirror and labor, compared to the quotes that were half the cost of their quote. I tried to work with the owner of the company that I got in the accident with and Alpha and they could would work out the payment arrangement. Big mistake. I visited Alpha for the initial quote which I received. They were going to order the part and let me know when I arrived. I went back about a month later. They looked in the system, said that there was note and he said he would have to call me back. So I left. Another month went by and I did the same thing and left with the same result. My guess and its just that, the owner of the company that cause the accident and Alpha got together and decided not to work with me. I don't know. Only my mirror was damaged after a work truck crossed into my lane and decided not to stop. I filed a police report and I should have just called a lawyer. Lesson learned. Thanks for nothing Alpha. Too much time passed and now will have to replace my own mirror and I accept my mistakes for not stay on both companies.

    CUSTOMER BEWARE!!! They quote You a price and when you go to…read morepick up your car they put an additional charge of shop supplies for an additional $50.00 plus even if you use a debit card,which costs the business $0 they add another 3%. What a SCAM Business. If You do Business here SHAME ON YOU!!!

    McDonough Hyundai - car_dealers - Updated June 2026

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