Great experience. Called on Monday, confirmed part, called Tuesday and made arrangements to pick up Wednesday. Arrived, they took me to truck, examined instrument cluster, exactly as pictured in ad. Mechanic carefully removed and took me to cashier, paid and on my way home in less than one hour. Jim was very helpful. Installed today and works great. 1/24/2026 read more

We've ordered several engines and transmission from McDonough Used Auto Parts over the recent past and each part order has arrived when promised and have worked to perfection. This is my go-to place for used replacement parts. read more

Met David today, Everything he stated over the phone checked out. No issues whatsoever. The only issue(s) I had was the pricing... but hey That's the cost so we gotta roll w/ it. read more

Do not go here, ever. We got a transmission from them and paid extra for an extended warranty, got a great master mechanic to put it in and follow the warranty guidelines. It messed up the 1st day and they refuse to honor even the basic warranty. The owner wouldn't even listen to us and instead yelled and cussed us out. We already got our sheriff's dept involved and we're taking them to court, and definitely going to the bbb. Can't believe their still in business. read more

Horrible service, they sold me a bad transmission twice and brother one lasted long. Won't warranty a new one even if followed warranty instructions. Blames customer, truly never shopping here again. Would never recommend read more

My husband drove our 100k truck over there today to pick up a part for our clients car. He was in the bathroom and heard them over talking about what to charge and for a $45 part they were charging him $150 !! He said they were rude and never going back read more

I made a deal with this company on a part and had to change my appt. be cause of a co ER. Derick, was very rude about it, block us from contacting him and as soon as I told him I had a delay he became rude. I would never do business with them again. Darryl Simpson Marietta GA. read more

Employee who picked up the phone was very rude hung up in my face after asking him to look up a part . I didn't event get to tell him what part I was looking for before he said "Thanks for calling" and hung up" I called back again to ask why I was hung up on and he proceeds to do it again. i should've trusted previous reviews and shouldn't have called anyway. read more

Online buying is a major business today. How ever dealing with the Covington division of McDonough Used Auto Parts I was VERY disappointed. I was given this business as one of two quality places to buy a used truck bed. I talked multiple times to people in the Covington division and the truck bed on line was available at $600 complete bed and tailgate. the person picking up the part missed twice due to time table of showing up at lunchtime or just after they closed. Upon the 3rd try they were open the bed still online and advertised was "missing " only because of a call to the main office was a bed in less than "rust free" bought and with no tailgate for $300 because the main office had to be brought in the situation. I would not trust buying from the Covington division of McDonough Used Auto Parts again without physically being there. It is my belief that the bed I was to buy was sold to a larger buyer of multiple parts and the little back yard guy was less important. read more

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Absolutely the most arrogant, rudest people I've ever dealt with. I've worked for years for Weaver and Sam's used parts. I actually use to use these folks. Now I am the parts manager for a major collision center and have only used McDonough a few times. Never again .... dude literally told me I had no clue what I was doing ..... tried to tell me how "ive been doing this my entire life....blah, blah, blah.... absolutely NO customer service...: they truly suck! ..... read more

Not sure what posting here will do, other than make me feel better about trusting the uneducated and clearly inexperienced staff of this useless company, so here it goes. I did a parts search for a Ford 400 engine, found McDonough Used Auto Parts had a Ford 400 engine with 30k miles on it. Being smart about it, I KNEW 30k was not realistic for a nearly 40 year old motor, and knowing most inventory systems were incorrect, I emailed them to verify they did have it. I received a reply and it was stated the motor was in stock. I I replied back and inquired if it was a 351M or a 400, being auto salvage folks, I figured they knew how to determine the difference and would be honest with their assessment. I received a reply that it was a 400, so I am doing good, I thought. I called and asked Corey if someone would send me pictures of the block codes and received only one set from the side of the block. I replied to the text message that was sent with the pic, and asked for the remaining set of stamped codes and never heard back. I called Corey and asked him how they determined the motor was a 400 vs. a 351M and he told me, "Well we have been doing this for years and we know our stuff, I can assure you that this is a 400!" "To make sure, I will go look myself" Several hours later I called as Corey didn't call me back, he said he was busy and the motor was up high and had to be pulled down. Shortly thereafter Corey called me back and said it was a 400 "without a doubt". So I get a friend of mine on the hook and we drive 55 miles one way, to go pickup the motor. We get there, fortunately prepared to do our own testing to verify it to be a 400 and Corey asked an employee to show us the motor. On the way out, we said that we had to get some tools from the truck and they inquired "why"? Well to insure it is a 400 of course. "Well it is a big block, so it is a 400" was his reply. That should have told us everything! Education time... Ford 351M and 400 motors are in the 335 series, small block engines, not big block. Ford big blocks start with the 385 series, like 429 and 460 motors, and I don't work in a salvage yard, so you can even see it isn't hard to determine I knew more than they did on the topic. Well we performed our testing, which was measuring the stroke of the engine as the crank was being turned and guess what? The motor was NOT a 400, it was a 351M. How do I know? Because the stroke, measured through the spark plug hole, was 3.5" and not 4"; 351M has a 3.5" stroke and the 400 has a 4" stroke and the stroke never exceeded 4"! Not a single employee out of the 3 that were involved in our visit even knew how to measure the stroke, let alone about the 351M or 400! I went inside before leaving the place, and told Corey. He never even apologized for wasting our time and resources, he actually just sat in his chair and stared at me in total disbelief. It cost me $200 to get a vehicle down there to pickup the motor, which we didn't get, I missed 4 hours of work, my friend missed 3 hours of work and we spent $30 in fuel. A net loss of $440 because they don't know what they are doing. A simple Google search would have revealed the process to them and they would have had a great review from me versus the blazing truth plastered on the internet. McDonough Used Auto Parts is NOT a company anyone should trust, either they are dishonest or woefully inept, or both. Which is better? Which is worse? I am doing what I can to steer people clear of their lack of concern and professionalism. You have been warned, McDonough Used Auto Parts needs to be put out of business. read more

We order from this company all the time, they are fast and very helpful! If they don't have it, they will help you locate it. Never any problems with this company. read more

Perfect transaction - Thanks again Jimmy- Easy ordering-good quality used mirror nice and clean as you said, packed well to assure it arrived up here undamaged and super fast shipping even with your area having weather issues. read more