We chose McEachern because they were a MassSave partner and we just completed a complete insulation of our home with them. Christine was particularly helpful and professional in walking us through and getting us connected with MassSave - she made the process very easy and was a pleasure to work with. The crew who worked on our house was wonderful - they consulted with us about everything they were doing to keep us informed and up to speed on the process and the updates that needed to be made to the plan (it's a 130 year old home, that had some unexpected nooks and crannies - but they handled all the changes and updates to the plan with MassSave for us). The crew was also very careful and meticulous about minimizing mess in the house as much as they could and took care to clean up each day. Would highly recommend. read more

I hired McEachern through MassSave. This was a mistake. I should have followed my gut, which kept telling me to walk away. In the end I did. First MassSave came out and scoped the job. No problem, but then when McEachern came out, the problems began. They didn't seem to know what they were going to insulate in my house, however we worked through it. Once they arrived for the job, the foreman "hadn't even spoken" once to the owners about the job and the foreman seemed confused about what work to perform. I wrote a quick email message to Christine at McEachern and she became argumentative (this wasn't the first time). Basically, they did a HORRIBLE job smearing silicone over painted cedar shingles, left a huge mess for me to clean off and then took off. Before they even came, they wanted me to put a box vent on a small portion of my roof (the main roof has a ridge vent). So, I was forced to hire a roofer to put a ridge vent in, which cost me $1,000. Run. Run away from McEachern, even though they've been doing this for years. read more

They did a great job insulating the attic and walls of my house. The crew was very professional and courteous.

We recently had Mass Save complete an energy audit at our home and they recommended McEachern Insulation. The job consisted of adding insulation sealing and boarding in our attic. They arrived on time, the crew leader Jose explained the scope of the job, put down drop cloths to keep everything clean, and completed the job in less than one day. We couldn't be more pleased and would be comfortable recommending them. Communication from Christine was top notch and we can already feel a difference in the house. read more

***UPDATING our review in response to Christine's response below. Normally I wouldn't bother, but our experience with Christine was so terrible and her below response is full of so many lies that I want to set the record straight. We did not cancel "without notice the night before". See the attached pictures. Christine is lying to try to discredit our truthful review, because sadly her behavior is so bad she can only lie her way out of it. At 1:55pm on 2/7/21 we asked to reschedule our 2/8/21 appointment because of a blizzard. Patrick McEachren responded with a yes we will circle back the next day. There was no problem mentioned. Christine, your team was in our basement and they had full access to it. Your team asked us to turn the heat up so they could do the combustion safety test while they were in the basement, which we did. Your crew told us that not having access to one upstairs bedroom today would not be a problem because they likely needed two days to complete our job and could come back to do the rest another day. It is sad that your customer service includes lying and screaming (and no, it was definitely not firmness). You were in fact yelling at your customer.*** 5 stars for the team doing the work, 5 stars for the owner Patrick, 0 STARS FOR THE OWNER, CHRISTINE, PERTAINING TO HOW TERRIBLY SHE TREATS HER CUSTOMERS (our experience with CHRISTINE is similar to Gene Y.'s Yelp Review from 2018). We were connected with McEachern Insulation through MassSave. Patrick came in fall 2020 to do an initial walk through. That experience was great. Patrick came again in January 2021 to check on whether or not the insulation in the attic was enough and again our interaction was great. The work was scheduled for March 12. The team arrived on time. They were polite, very professional and thoughtful. We had another contractor come over recently and he accidentally damaged the original hardwood floors in our 100 year old house. Since then, we have made a point to ask anyone coming over to do work to be extra careful with our floors. Again, the team was great, making sure to put down blankets and padding. They also wore masks and booties inside our home. There was some confusion on my part on house access. When the team lead on the job told me they needed access to the whole house I told them that a room upstairs might be tough to get through because we were using it for storage. Still, they had access to 90% of the house. He responded by saying that due to the size of our house, this could be a two day job and they will do the downstairs and the rooms upstairs that they can get too, but might have to come back to finish anyway. I thought we were all set, but then Christine called, SCREAMING at me. I was completely caught off guard because I thought we had things all figured out with her team lead. She said "Patrick has been to your house twice now and was very clear that we needed access to your whole house, but you won't let us upstairs or in the basement." The part about the basement wasn't true. We gave them full access to our basement as soon as they arrived so I'm not sure what she was referring to (we did have a mason come the day before to repoint the foundation and the walls were still drying, so all I said was I'm sorry it's so dusty down here and just a heads up the walls are wet, but we were inside without a problem). I apologized for my confusion on full house access and told her what her team lead told me - that it might take them two days to do the work. This made her flip out even more. She was yelling at me so much that I actually had to ask her multiple times to stop yelling. It was also confusing because I was just repeating what her team member told me. I said I will start moving the stuff, but it would take some time and asked if they did that part of the house last, how long would it be until they need it. Christine said they would not wait, that it had to be ready right now (even though they just started and still had to work on the entire downstairs and could get to other rooms upstairs later). Christine said she was going to stop the work immediately and pull her team from the job. I asked if we could  figure this out so they could finish the job today and get paid for this project. Christine responded with "I don't want to figure this out with you and I don't want your business. I'm having my guys pack up and leave and they are taking pictures so you can't come back and say we broke something." Ummm, what? So after starting the work and cutting holes in the siding throughout our house, the team packed up and left. I'm a new home owner. I hadn't spoken with McEachern Installation in over a month. In the past six months we have had roofers, tilers, multiple masons, plumbers and other general contractors come over to do work. Issues come up here and there and the good companies work with you to figure it out. No one has treated us as terribly or unprofessionally as Christine did. read more

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I would like to add a few stars to the 5-star limit we can choose from! The McEachern team arrived exactly when promised; Jose went through the house to check on everything and explained exactly how they would proceed; the team set up to begin work and discovered that the decades old vinyl siding had been installed over old asbestos shingles. The fellow from MassSave assessment did not note such. Of course, work could not proceed - a huge disappointment, but absolutely NO FAULT of McEachern Insulation. Jose informed us that the "boss" would call us and they were forced to pack up and leave. Within a very short time Christine was calling to let us know that the presence of asbestos shingles would not allow the team to proceed. The McEachern team was extremely professional and I have no hesitation in highly recommended them. read more

I am sure glad that I picked McEachern Insulation. I researched all of the different contractors available to me on the Mass Save website which led me to them. Patrick and his crew were great. They arrived on time and performed their work efficiently, thoroughly and quickly. They cleaned up after themselves and made sure that I was happy with everything that was done before they left. I will be recommending them to everyone I know and would not hesitate calling them and having them back to work on my home again read more

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We are so happy with the insulation job done by McEachern Insulation! We have a large two family - it was a big job but they were able to get it done in 3 days. The owner Pat was extremely thorough and able to answer all of our questions. His team is extremely hardworking, on time, and did a great clean up job. We highly recommend them! read more

After participating in the mass save program we had been assigned McEachern Insulation as the contractors to complete our insulation. Not having a choice in contractors was a little unnerving.....until I spoke with Christine and met Patrick. Christine called to offer me a last minute appointment and walked me through the basics of the process. Patrick and his crew showed up on time and also walked me through the ongoings and got right to work. The most nerve wrecking part was knowing we would have company the next morning and how involved this project would be. They assured us they would be done by 1130 and they most certainly were. It took 3 hours for them to insulate our attic, complete other to do's as well as indicated in the mass save program. The cleaned up incredibly and I have no hesitation in recommending them to anyone! read more

Patrick and his crew were fantastic. They spent two (2) days blowing in our insulation and couldn't have been nicer and more accommodating. I would absolutely recommend them to anyone who needs any insulation work done. They were on time, efficient, and did a great job with clean-up after finishing up. Patrick's crew was awesome, they did a great job patching up our interior holes for the blown in cellulose and were great with questions I had. A+ service. read more

5 stars! I would use McEachern Insulation again and recommend them to all. Wow - what a positive experience - from initial calls and estimates, to booking, to confirmation, to the day of installation, and clean up. Patrick and Christine McEachern and their crew are so professional. They were on time, thorough, communicative, neat, considerate and above all - focused on safety! The net effect of the reduction in "leaky airflow" in our home before and after the installation was eye opening. Looking forward to heating and cooling savings in the near future. In my opinion, as a homeowner who has gone through a year of construction updates on our home, the two adverse opinions expressed about McEachern on this site are misleading, overly verbose, and are not reflective of my overall experience with the business owners. I disregarded these 1-star reviews in their entirety. Yelp is a very useful 2-way street - I would certainly make note of those 2 customers (and their review history) before contracting with them in the future! As a professional woman, when I find myself in a situation that requires pushback, simply raising my voice should not be construed as screaming - usually I am simply standing my ground in the face of adversity. Kudos to Christine. Both homeowners in the two adverse reviews appeared to sidestep the established "day of installation" safety and procedural protocols that were communicated to me at the time of estimate / booking by Patrick and Christine McEachern. With a crew of 6 working throughout our home on the day of the job, it made total sense that no other contractors would be onsite on the day of installation. As homeowners, we try to be reasonable when allowing a contractor into our home - we follow the established safety protocols and do not try to rewrite a successful playbook. We were realistic with our expectations about adding insulation and did not tell an experienced contractor how to do their job. Also, by the nature of this type of work, we as homeowners felt a responsibility to give broad access to the contractors so that they could successfully do their job - of course there was a risk of some residual dust, but every effort was made to tarp and protect our belongings - our home was clean and shiny and back in order at the end of the day. I would use McEachern Insulation again and recommend them to all. read more

I intentionally did not respond to McEachern's dishonest reply over two years ago, because I like to move on with my life, and I avoid dwelling on toxic people at all costs. But in solidarity with the recent review from Michael S (a complete stranger with whom I have no contact), I can attest to Christine SCREAMING at me as well. I regret not using that precise word in my first review. Not just "raised her voice" or "things got heated" -- full-on screamed. No situation (even if she were in the right, which she wasn't) warrants that kind of behavior to a customer. Reading Michael's review brought flashbacks. Renovating a home is stressful and expensive enough without one of your contractors unleashing a psychotic break at you over the phone. It was shocking and bordered on the kind of behavior more familiar to a psychiatric ward. I hope she gets the help she needs, or is at least removed from any customer-facing role .... because it's clear that other good people have jobs as part of this business, and they don't deserve their livelihoods to be attached to someone this unstable, whose conduct has the potential to sink the company's reputation, if not its very existence. Edited to add: revealing a Yelp reviewer's last name, as McEachern has done in their response to this review and in their response to Michael S, is a deliberate violation of privacy as an attempt to intimidate and retaliate. I will not pursue this further as I stand behind everything I've shared and have nothing to hide. Interestingly, it does reveal their absence of ethics and further erodes their credibility. --Gene Yoon read more

Great company, arrived on time, did a two-day job, crew very well trained and cleaned up well. Impressive work. Christine was great on the phone, helped me deal with the MassSave bureaucracy, and Patrick was great in person. read more

Came to Yelp looking for referrals on insulation companies. As soon as McEachern came up and saw the great reviews, and the fact they were a local company, I decided to call them right away. After meeting Patrick for the first time, I could tell he was the right contractor for me. I never even shopped around and I was spot on. He is friendly and very efficient. My husband is the one who coordinated the project with him, i.e. the plan as to what was going to be done. I communicated with his wife, Christine, and she was also very efficient. I had to change the date of installation and they worked with me. Patrick and his crew arrived as scheduled, laid down cloths from the front door, up the stairs, and into the room where they would access the attic. They finished the job earlier than expected and did a fabulous job of cleaning up. I recommend them highly. read more

Service: Air sealing, door sweep, door kit and thermal barrier on the attic hatch. Price: $333 through MassSave By: Patrick They made sure my wall mirror was about of the way to prevent damaging it. They keep me informed at all times about what they were doing. They cleaned everything after they were done. I wouldn't even know they were here. I highly recommend them. read more

These guys are top notch. Can't say enough about Pat and his crew. Pat communicated throughout of any changes and very accommodating. Same with his crew, they cleaned up after themselves and even mopped my floor when they're done! Highly recommended! read more

Highly, highly recommend McEachern. McEachern insulated our two-family home 5 years ago and did such a great job that we reached out to them to insulate our new home this month. Luckily, they were available and we experienced the same prompt, organized and high quality service as the first time. Insulating our home has already made an incredible difference in the heat we use (tracked by our Nest) and McEachern insulation was fabulous to work with again. Look no further! read more

What a great operation! We used them through Mass Save. Excellent communication to start. Extremely professional. Pat showed up right on time was super nice, professional, and explained everything they would do. He's just a great guy with a great company. The crew (Jose, his brother, and I can't remember the other guy's names) that he has are some of the hardest working guys I have seen! Non-stop work all day long. Just an amazing company all around! I can't say enough about McEachern and the crew. read more

I was a former auditor and trainer in the Mass Save program, and Patrick and his crew insulated my house. They were fast, thorough and have an excellent attention to detail. Patrick runs a very professional operation, while also being a really nice guy. He's been the best for a long time for a reason, he knows this work inside and out and I can't recommend him enough. read more

MassSave came out to do a free assessment and noted that our 1950s home was very much lacking in insulation. We selected McEachern from the long list based on Yelp reviews, sent MassSave the contract and deposit but never heard back. I called McEachern to ask about the holdup and the female office manager quickly checked and said they have not received anything. She reached out to MassSave, got it sorted out, and called me a couple hours later to schedule. Day of, Mike's team were punctual, efficient and professional -- reviewed what they would be doing, laid down covers to protect the stairs. Mike arrived shortly thereafter and was present majority of the time. Before he left, he reviewed what was done and we discussed McEachern potentially doing the remaining insulation work after the new year. I paid, Mike left, and his team finished cleaning. One of the men showed me the work that was done and it all appeared well and complete. We did have a slight issue when I noticed some scratches on the newly refinished floors. Mike called me promptly, was apologetic, and we agreed to discuss a couple of later (I wanted to see if they could be buffed out). We had no luck but our floor guy said he could put another poly coat on top. Before I could reach out to Mike, his office manager called and gave us a credit for the cost of the poly coat. Accidents happen, but how the company responds speak volumes. In fact, we plan on having McEachern return in the new year for the remaining work. Highly recommend! read more

I used McEachern for an insulation job after having a mass save audit and couldn't be happier. Patrick was extremely knowledgeable, thorough, and professional. He paid close attention to caring for the floors, siding, and even went above and beyond when he noticed a safety issue in my house which is over 250 years old. Patrick was the first one to show up each morning and was meticulous about cleaning up and making sure I knew what his crew was working on at all stages. I highly recommend McEachern for any insulation needs. read more

Owner Patrick was very informative and carefully managed the jobsite. Great attention to detail. Crew was solid, polite and thorough. Super tidy clean up. I highly recommend these guys. read more

Showed up on time. Called the day before to confirm the appointment and had a full crew professional and cleaned up perfectly. Had blown in insulation through Mass Save with air sealing and door sweep. $570. read more

Hired McEachern Insulation through the Mass Save Program. They were more knowledgeable and experienced than the auditor that came out from the Conservation Services Group. They showed up on two occasions and arrived much earlier than the stated time! The work was done professionally and they cleaned up before they had left. There are a lot of insulation contractors on the Mass Save list. Do yourself a favor and hire McEachern Insulation. read more

Phenomenal. Mass Save came to my home for an energy audit. Insulation of my attic and sealing of the home was recommended. McEachren insulation was a local company so I decided to use them. Patrick was extremely helpful over the phone and I felt he would be professional and knowledgeable with my project. He came to my house with his crew. When he went in to my attic he asked if I planned to use any storage up there. I said I would like to have the option. Patrick went to home Depot, bought wood and built a platform near the crawlspace for me to use for storage. This was not part of the contract and he only charged me for the wood he bought and not a nickel for labor! He supervised as they completed my job, and even went on my back room roof to clear snow and install roof vents. When they were done his crew went back through with towels and cleaned the floors to clean footprints and dust They also went through with a vacuum! It was like they were never there! I plan to have him back to do some work that was not covered by Mass Saves . I can't say enough good things about Patrick and the immaculate work his company did. read more

McEachern Insulation was awesome to my wife and I. Pat was very informative in explaining the work he was going to do and his crew was respectful, cleaned up all their work, and did a tremendous job. We noticed almost immediately that our house was warmer due to the great work they did. As a young home owner, the advice and insight Pat provided to me was beyoned appreciated and I would recommend McEachern Insulation to anyone. read more

Glad I picked this company from the list that Mass Save had me choose from. Like another reviewer mentioned, wife helped with scheduling/billing and very accommodating. Patrick and his crew did the job with no issues and was done in half a day. Cleaned up the area afterwards. They will be doing our 2nd level insulation next year and then attic the 3rd. Highly recommend them. read more

I felt compelled to give McEachern Insulation a review. I hired McEachern through the Mass Save program based upon the review listed here, and I am so glad that I did. Patrick showed up a few minutes early to walk me through everything and make sure everything would go smoothly. Him and his team were very professional and got the job done in less than half a days times. In less than 3 hours they got the entire job done and cleaned everything up, better than the house looked prior to them arriving. Without a doubt I would hire McEachern again and would recommend them to anyone in the area looking to get insulation work done. read more

I don't give 5 stars to anyone, so start with that. After a Mass Save inspection I had some insulation blown in the walls. Also fiberglass covered by 2 inch foam board was put in the floor joists under a porch converted to an office. Also the sills in the basement were sealed with foam and the 3 exterior doors were weather proofed (relatively speaking. Based upon the other Yelp reviews I chose McEachern to do the work and Patrick accepted the job. Patrick was friendly and easy to work with and his workers did a great job. Due to weather he had to suspend work the first day, but he was back within a week to finish it off. Patrick was first rate in my opinion. The work description from Mass Save evidently didn't make the nature of the work clear under the converted porch and Patrick was surprised it was a crawl space. It was more work than he anticipated and is part of the reason he had to come back. He stood tall and accepted it as part of the job he'd taken and did as good a job with that as he did with the rest of the job. I recommend them highly. read more

We used McEachern Insulation through the Mass Saves program and we are so glad we did. Patrick and his staff were professional, punctual, clean and very patient with me as I didn't understand the extent of the work to be done and was underprepared in terms of getting my home ready for them to do their work. Excellent company. Don't hesitate to choose them. read more

SUPERIOR service, great company. They did the external walls of my house and the basement. They also filled a small hole in my kitchen wall where there was an exhaust fan...they created a solution even though they'd never done that before. Also excellent - cleaned up spotlessly. Kept me informed. Everyone from the office to the crew - were great. Chris and his wife are really committed to making you love their work! Don't hesitate - ask for them on your MassSave energy inspection form regardless of who does your inspection- you have a right to pick your contractor. read more

Knowledgable, professional, kind, punctual, clean, efficient, thorough, I could go on and on in describing my experience with McEachern Insulation. They took the time to explain every aspect of the project to us and make sure we were ok with their plan to proceed. We needed our walls insulated and went through the Mass Save program to utilize the incentives offered. Working with them was a dream! I would recommend to anyone planning to insulate their home. read more

Patrick McEachern and his team did fantastic work. I am so happy that I selected them after I got a Mass Save audit. Christine McEachern was also very accommodating in scheduling the insulation work so the work day fit into my schedule. The team arrived at the scheduled time. Before they started, Patrick reviewed the work sheet with me and explained the materials he was going to use. They blew insulation into the sides of the house (I didn't have any insulation - house built in 1950); they insulated the attic and the two crawl spaces that run in front and back of house, put in door weatherstripping, corrected the piping of the 2 bathroom fans, etc. Throughout the day, Patrick showed me the work done and explained a few needed changes to the Mass Save audit which I also thought were needed so I was glad he brought up this matter. The team has worked with Patrick's company for many years and I found them to be professional and very knowledgeable about insulation installation. They also did an excellent job of cleaning and vaccuming the house where they did work. A few days after the work was completed, Christine called me to make sure I was happy with the results. I am thrilled. I can already feel the difference in the house, especially in the upstairs crawl spaces and bedrooms. I was quite pleased to get the follow up call. Great customer service. I highly recommend this company. read more