M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

Very good customer service who are also friendly and knowledgable. A pleasure to do business with…read more Quality body and paint work. My car looks like it came straight out of the factory!

Zimbrick refused to work on a car purchased brand new from them. But they did charge me to diagnose…read moreit. I've never been treated worse by a car company

I have brought my 1974 Camaro to them. They always treat me right. Honest place to get your car…read moreworked on. That's hard to find today.

Thank You Shawn & Brandon I'm on the older side of life…read moreand have been to many auto shops in my time. The honesty and kindness they showed me, kind of took me by surprise. I thought the days of caring for and showing respect for a paying customer was a thing of the past. Shawn and Brandon not only solved the stalling issues the car was having in a timely manner at a very reasonable rate, but also made me feel welcome while in the waiting room. Even enjoyed reading the sports page. Go Pack Go! Sincerely, Bob

Helped an elderly neighbor get her car fixed there and Hugh did a great job. It took about 10 days…read morelonger than they expected to get all the parts needed but once they got them, had it done in 1 day and it looked great. My neighbor felt like the cost was reasonable and was very happy with the outcome and value received.

My experience was bad here. The estimate guy that looked at my car must have been new and was…read morepoorly trained He didn't ask the right questions and did no follow up on my repair issues. Two weeks later and not a word. I know others say they do good work here and I believe them but to turn an amateur loose on me without guidance was unprofessional. A job they didn't get. If only they had a phone number for the owner I would have called them but there was nothing I could find. This rating is only for this experience not for the work they do here. Very disappointed in them.

My electric vehicle got rear ended, and my neighbor and my insurance recommended Sparkle…read more Sparkle ordered all genuine parts, and clear out all the system coding related after a EV repair. Which according to Reddit not all place would do that. The car was also scrubed clean inside and out.

Everything went excellent. Great quality and excellent service. Coming from someone that is very…read morepicky and knows what to look for in Autobody. Highly recommended

Could not have had a better experience getting my brand-new Explorer back looking better than ever…read moreafter a run-in with a deer. (Okay, two deer.) Mike generated the estimate and sent it to State Farm in less than a day. We expected three-week turnaround with parts to be ordered etc. but he somehow got the whole job done in 7 days. Looks fantastic. Would not go anywhere else. Would not let my kids go anywhere else. You shouldn't either.

After reviewing online reviews and consulting with a couple of people who recommended Avenue Auto…read moreBody, I decided to take my car to them for the accident repair I needed. They are State Farm-approved, so it was very straightforward in that regard. The owner is right there at the front desk and is knowledgeable, helpful, honest, and wants to ensure you are satisfied with the work his team does. They were prompt, timely, and delivered as promised. We were very satisfied with their repair, and I would highly recommend them.

RESPECT AND INTEGRITY!!!! If you are looking for frills like…read morelittle snacks and a free car wash, keep moving. But, if you're looking for a car repair shop that treats you with RESPECT and INTEGRITY, you've come to the right place! Marcus takes however much time is needed. He lays out all options, doesn't mince words and is so obviously passionate about his work, your car, and making sure, you will be as safe as possible on the road! I no longer dread bringing my car in for service! Just bring your own pretzels and soda. You won't regret it!

Super helpful, fast, and friendly service. Glad I found this place! They seem very trustworthy.read more

Daniel S. Without question the very best in Madison. What a great operation and Bill is the best…read moreat what he does. I have been serviced by him for years and am very satisfied. 5 stars

A-One was recommended by someone that restores old cars and has been using this service for many…read moreyears. I took my car in to repair damage to the rear quarter and am very satisfied with the results, and the reasonable cost.