I have brought my 1974 Camaro to them. They always treat me right. Honest place to get your car…read moreworked on. That's hard to find today.

Thank You Shawn & Brandon I'm on the older side of life…read moreand have been to many auto shops in my time. The honesty and kindness they showed me, kind of took me by surprise. I thought the days of caring for and showing respect for a paying customer was a thing of the past. Shawn and Brandon not only solved the stalling issues the car was having in a timely manner at a very reasonable rate, but also made me feel welcome while in the waiting room. Even enjoyed reading the sports page. Go Pack Go! Sincerely, Bob

Very good customer service who are also friendly and knowledgable. A pleasure to do business with…read more Quality body and paint work. My car looks like it came straight out of the factory!

Zimbrick refused to work on a car purchased brand new from them. But they did charge me to diagnose…read moreit. I've never been treated worse by a car company

Everything went excellent. Great quality and excellent service. Coming from someone that is very…read morepicky and knows what to look for in Autobody. Highly recommended

Came to Sparkle to replace my bumper after someone scraped my car while it was parked. The staff…read morewere very friendly and informative. My initial visit to them was for an estimate which the emailed me that very same day. From there scheduled a time to drop off the car. Their estimation was good, it took them the amount of time expected and price did not go over. I am also very happy with the results. Included before and after photos. I would come again if I need to in the future.

RESPECT AND INTEGRITY!!!! If you are looking for frills like…read morelittle snacks and a free car wash, keep moving. But, if you're looking for a car repair shop that treats you with RESPECT and INTEGRITY, you've come to the right place! Marcus takes however much time is needed. He lays out all options, doesn't mince words and is so obviously passionate about his work, your car, and making sure, you will be as safe as possible on the road! I no longer dread bringing my car in for service! Just bring your own pretzels and soda. You won't regret it!

Super helpful, fast, and friendly service. Glad I found this place! They seem very trustworthy.read more

I've been here twice now for repairs, they are always so kind and try to get you the best deal.read more

We got a quick and easy estimate to remount a plastic panel on our car's door. The quoted price…read moreand scheduling for installation were both very good. The installation went faster than expected, and price matched their quote. Very happy!!

Owner "Maaco Mike" & GM Andy did an AMAZING job on my 6k+ worth of damage…read more Turnaround for my specific situation was 4.5 days!!! They do great work. Won't ever use any body shop elsewhere in Madison again. Use them! See below my before and after photos !

If the same manager is still running this shop, STOP. He's an upsell idiot and immediately tells…read moreyou the online estimator is not valid and is inaccurate. Then he proceeds to upsell. I went in with a request for a standard paint upgrade. Online, this was $2,000. After the rude manager reviewed my car and offered his way off base analisys of what my car REALLY needed...I got an estimate of $12,000. Avoid this place at all costs. It's a nightmare and the manager is really a duche.

Jeff and his team are fabulous! Timely response, they fit our car in at our convenience so that we…read morewere not inconvenienced at all. The work they did was outstanding. And, the car was spotless when we picked it up! I highly recommend Collision Masters!

Today's installment of Waunakee Tales of Yelp covers auto body shops…read more After a close encounter with a kamikaze white tail, the ol' family truckster was in serious need of repair. Since this was the first time I needed the services of a body shop, I asked around the neighborhood to get some recommendation on who to use. Everyone I spoke to who had a preference recommended Collision Masters. I met with owner Jeff Swafford, who surveyed the damage and he gave me a three day estimate to complete the repairs. Before I committed, I checked with one other body shop and they gave me a three week estimate to complete the repairs, so it was a no-brainer to go with Collision Masters. The repair process was easy peasy. Since the repair was being covered by my insurance, Jeff handled the all the paperwork for me. The repair work was completed in two and a half days and when I examined the vehicle, I could not tell where the deer hit my vehicle. The interior of the car was spotless, all the broken glass that littered the dash was cleaned up. An auto body shop is a service you never want to use, but if you need one in the Waunakee area, I have no reservations recommending Collision Masters.

Ball Body Shop is fantastic. Our car needed massive repairs and their technicians did a miraculous…read morejob. Our car is beautiful and the paint job is seamless. The office staff were so friendly and professional, keeping us updated twice weekly during the 5 week process. We highly recommend Ball Body.

I shopped around for my window repair and settle on Ball Auto Body. I was given assurance that…read morecustomer service was a priority. My experience was time consuming and not positive. It involved a windshield replacement. Within the first couple of weeks of the replacement I noticed the window had something on the lower passenger side. At first I thought it was some kind of adhesive left behind. I contacted Ball immediately when I saw the scratch (within 10 days). I brought the car back so they could look at it right away. There was associate from an another location who looked at the window and agreed it was scratched on the outside. He said they would contact "Glass America" , their glass subcontractor, and arrange for the replacement. Then the hail storm hit Madison and the employee I was working with was on a personal leave. Understandably, I was put on the back burner. This week I went back to Bell so they could inspect the scratch and make arrangements for the replacement. The owners looked at the scratch they said it was no longer under warranty. He said he was unable to verify that the scratch was made during the repair. He then said he suspected it was made after I left...perhaps at a car wash???. He concluded he would not replace with new glass. He also said they no longer work with Glass America. My conclusion: Their first assumption is the customer is dishonest. They do not value customer loyalty and represent integrity. They do not stand by the work when it is subcontracted. Multiple trips, phone calls to the body shop, inspection by other associates and multiple reassurances that it would be replaced. Only to have them decide not to take responsibility for a damaged brand new window they installed! To make it more painful this was NOT an insurance claim. I paid a deposit before the repair and also paid in full $1300 when the work was completed. I held up my end of the deal I wish I could say the same about them. I counted on them to do the right thing which I still believe they can. At this point though based on this disappointing situation I cannot in good conscience recommend them. Find a company which makes the customer experience #1. They had an opportunity to have a loyal customer instead assumed the customer was dishonest and wanted to do something nefarious. I would encourage you to base your decision not what they say but how they actually take care of customers!