I had a tooth extracted from PURE Oral Surgery in December 2025. The dentist was polite &…read moreprofessional. The office was very clean. I highly recommend this Dentist.

We were referred to Pure Oral Surgery by our dentist at Mint Dentistry for wisdom teeth removal. We…read morewent for the consultation, and a surgery date was confirmed for a date in January. I had not heard from them after the initial text so called a few days prior to surgery. The office was closed but the customer service rep informed me we were not on the schedule. The surgeon's schedule had changed and our appointment had been removed. I called the location the next day upon them opening at 1:00 pm? and was told a different story. They tried to say I was booked at another location - which wasn't true. Patients go through a huge inconvenience to rearrange work schedules for both patient and driver and they simply change the schedule without any notification. They also didn't seem too bothered by the issue. I even had to ask for a refund on our deposit. I would not recommend using them. We will be going elsewhere.

Excellent work! Was very friendly and explained everything going on and how he was going to fix it…read more The fastest and best root canal I've ever had! Highly recommend

Been going it here for quite awhile now. Feels like family. The staff is great! I live in…read moreLewisville and commute just because they are so good. I may be moving further out and plan to continue the commute. Wish they'd open an office in Southlake. ;)

terrible management. i got a root canal and paid a lot of money. When I asked to get my x ray they…read morerefused to send them all. Funny thing is they said they could send one tooth!!

My wisdom tooth suddenly gave me so much pain over the weekend that I immediately made an…read moreappointment with my regular dentist. They said it required a specialist and referred me to a different place that was fully booked for the next 30 days! Thankfully I found 5 star dental online, and they were very kind and understanding of my situation. They were able to get me in the very next day to have my wisdom teeth. Customer service is excellent as well, and you can tell they genuinely care about their patients.

I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

This place had so many bad and mediocre reviews, I was afraid to take my daughter here. Since no…read moreone said anything bad about her dentist, Dr. Simpson, I gave it a try because she was urgently needing her wisdom teeth out. EVERYONE was kind, caring, and knowledgeable. On the day of the surgery, my daughter told me while trying to shake off the anesthesia to give them 50 stars! Thank you for your amazing service Stonebriar!!!

This place is terrible..they upcharge insurance and lie to customers about charges. Worst dentist…read moreI have ever received in my entire life.

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

I had an amazing experience with such a scary situation having an implant yesterday. Everyone was…read morevery kind and pleasant. They were upfront and honest with the whole procedure. They made me as comfortable as possible. The anesthesiologist was amazing. Called me the day before to make sure everything was good to go. I have no pain, no swelling no bruising. They did an amazing job!!

Went for initial wisdom teeth consultation. Staff is very friendly and professional. Dr…read more Stamboulieh explained everything and listened to our concerns. I will come back and write another review after the surgery.

Definitely worth it to visit this place. ladies at the front were so nice, and Dr. Kim is so chill…read moreand funny. She treats you like your friend but really with respect. I still see the same people, but the office got a new facelift and it is so much warmer!

We loved Dr. Hubbel and were his patients for years. He was gentle, funny, and always tried to take…read morethe more conservative route. We were not notified when he retired. We decided to give the new dentist a try. She is very nice, but I'm not confident in her dental skills. I had an old filling that was in bad shape, and needed a new one. She did the work on a Thursday, and Sunday afternoon, I felt a big hole in my tooth. The filling had fallen out. I've never had that happen before. I went back Monday, and they had to numb me again (several shots) and do a bunch of drilling again before putting the filling back in. My husband was also a patient of this practice. Dr. Kim told him that he was going to need an implant (which neither Dr. Hubbel or his endodontist never mentioned). My sister was also told that she would need an implant. I overheard her talk about implants with other patients as well. She seems to have a constant sale on implants. Anyway, we've switched dentists.

Zero stars would more accurately express my response. I recently had an appointment for a…read moreconsultation for my 13yo son after being referred by an orthodontist who took our insurance. I provided the insurance information to Dr. Nail's office and after the appointment I was given the bill for the full consult ($315) and $10,000+ oral surgery fees. There was nothing showing for an insurance portion so I asked why they weren't showing the insurance. It was only at that point I was told "we don't accept your insurance." I asked why that wasn't mentioned before the visit and was told, "we assumed you knew." When I asked why they would assume that, I got no answer, only a blank stare. It felt like taking consult fees under completely false pretenses. I felt they did not act with integrity or trustworthiness.

I had my wisdom teeth removed when I was 18 years old here, Dr. Nail hit or cut through nerves and…read morestill to this day 13 years later the right side of my tongue is numb. It feels like when your foot is asleep, but on half of my tongue. To say it's uncomfortable is an understatement, it's a daily annoyance and something I've been bummed about ever since.

This dentist is extremely rough, I had pain for days after, from her yanking at my mouth so hard…read more Not to mention they charge you insane amounts of money, will open a care credit for you and add on a service that cost $19 a month that I did not ask for. After all that the nerve to send a bill saying I owe more money. How so when I was charged thousands of dollars to basically be tortured.

Absolutely avoid. I went in to get a dental for a knee replacement surgery. Dr Ayyash told me that…read moreall I would need is a deep cleaning which my insurance did not cover and she would clear me. I also would need 3 extractions but since there was no active infection, it could wait until after my surgery. Well, when my surgeon sent over the clearance form, Ideal Dental Dr Ayyash denied clearance saying that I needed the extractions first. I had to get financing for the cleaning and would need to get financing for the extractions. If she would have told me initially that I would need both before she would clear me, I could have made an informed decision on what to do! I called corporate and they assured me that they would call me back to discuss the situation and nothing as of yet. Also, when I called to cancel my follow up the receptionist not Henry promptly hung up in my face. Started out good but ended up a bad experience. I would not suggest this place!!!