I had a tooth extracted from PURE Oral Surgery in December 2025. The dentist was polite &…read moreprofessional. The office was very clean. I highly recommend this Dentist.

We were referred to Pure Oral Surgery by our dentist at Mint Dentistry for wisdom teeth removal. We…read morewent for the consultation, and a surgery date was confirmed for a date in January. I had not heard from them after the initial text so called a few days prior to surgery. The office was closed but the customer service rep informed me we were not on the schedule. The surgeon's schedule had changed and our appointment had been removed. I called the location the next day upon them opening at 1:00 pm? and was told a different story. They tried to say I was booked at another location - which wasn't true. Patients go through a huge inconvenience to rearrange work schedules for both patient and driver and they simply change the schedule without any notification. They also didn't seem too bothered by the issue. I even had to ask for a refund on our deposit. I would not recommend using them. We will be going elsewhere.

terrible management. i got a root canal and paid a lot of money. When I asked to get my x ray they…read morerefused to send them all. Funny thing is they said they could send one tooth!!

My wisdom tooth suddenly gave me so much pain over the weekend that I immediately made an…read moreappointment with my regular dentist. They said it required a specialist and referred me to a different place that was fully booked for the next 30 days! Thankfully I found 5 star dental online, and they were very kind and understanding of my situation. They were able to get me in the very next day to have my wisdom teeth. Customer service is excellent as well, and you can tell they genuinely care about their patients.

I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

After numerous visits to dental offices that caused me to develop severe dental anxiety, I've…read morefinally found a place I'm comfortable with. That's saying a lot considering that I'm in the medical field and know too much for my own good. Had my consult with Dr. Simpson today. His nurse was fantastic. She listened to all my concerns and made me feel at ease. She never judged the condition of my mouth (a couple of broken molars and some angry wisdom teeth). She stayed with me long enough to make sure that I was comfortable, but not so long that I spent unnecessary time in the office. After rads, Dr. Simpson came in. He was very personable, and efficiently devised a treatment plan that included wisdom teeth extraction as well as removing the broken molars so that implants could be placed after recovery/healing. I appreciated the fact that while my wisdom teeth were the foremost issue, he took into consideration issues that could arise in the near future, and decided to fix those at the time of anesthesia as well (to save me an additional anesthetic procedure in the future). He also was able to recommend a good dentist near me since I have had issues with dentists in the past. He was friendly, and didn't talk down to me like other dentists have done in the past. He was precise and direct, which I appreciated. He spoke in medical terms (after realizing I worked in the medical field). I was taken to a financial advisors desk after my consult. I wasn't pressured on a financial level, or told there was a time crunch and things would have to be done immediately. Luckily my insurance covers a hefty chunk of the costs, so I pre-payed for the surgery (which I might add, was exponentially less than what I paid for ONE root canal at a different office. The difference was roughly a grand). I went in today (Monday) and have surgery scheduled for Friday afternoon. So far so good. 5 stars. Beautiful office, courteous staff members, wonderful doctor. No complaints as of yet. Addendum 1/15/16 Still 5 stars. I'm two hours post-op from having 6 teeth removed, and I'm in no pain whatsoever. I was a little nervous about the IV anesthesia, but everything went ridiculously smoothly. I wish all dental procedures were under IV sedation. I remember catheter placement, the IV being started, and then I fell asleep. I woke up in a recovery suite just in time for discharge instructions. I was able to walk post-sedation and even made it up the stairs to my apartment. I still have some bleeding, but nothing worrisome. Dr. Simpson and Nurse Paige are my two favorite medical professionals. This is the first time in over a month that I haven't been in pain... Which is saying a lot considering I'm post-op. I couldn't be happier. Thank you to everyone involved in my care this week. Ps) If you have a choice, ask for Paige to be your nurse. She's amazing at her job. Attentive and caring. Thank goodness she pursued this career. I couldn't imagine going through this without her around. And kudos to Dr. Simpson for a great catheter placement. Seriously. I'm not even bruised.

This place is terrible..they upcharge insurance and lie to customers about charges. Worst dentist…read moreI have ever received in my entire life.

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

Went for initial wisdom teeth consultation. Staff is very friendly and professional. Dr…read more Stamboulieh explained everything and listened to our concerns. I will come back and write another review after the surgery.

I am someone who has been through dental combat and lived to tell about it and this has made me…read moreabsolutely terrified of dental visits, but after another dentist accidentally knocked out my front tooth in a botched root canal, I suddenly needed an oral surgeon. Enter Dr. Stambouleigh. From the first consultation through surgery and follow-up, he and his team were calm, professional, and genuinely caring. When I told him I have been contemplating having 5 back teeth implanted for years now and have just been too scared to pull the trigger on it, he explained everything clearly and made me feel completely safe, which is saying a lot for someone who dreads dental chairs. The procedure involved removing the root of the damaged tooth and placing an implant immediately after, removing a back tooth that needed treatment and implant, and placing implants in back spaces where I previously had teeth extracted because the thought of root canals had just terrified me. All in all he fixed 6 teeth that day, and I felt no pain during surgery, have very minor swelling around the implant areas only, and absolutely no bruising whatsoever. I only needed one Motrin and an extra strength Tylenol that evening. Everything was so smooth from start to finish and I can't thank Dr. Stambouleigh and his staff enough for their kindness and skill--they truly turned a nightmare situation into a relief. *Funny thing...as I was editing this review, he literally called to check on me. Amazing!

We loved Dr. Hubbel and were his patients for years. He was gentle, funny, and always tried to take…read morethe more conservative route. We were not notified when he retired. We decided to give the new dentist a try. She is very nice, but I'm not confident in her dental skills. I had an old filling that was in bad shape, and needed a new one. She did the work on a Thursday, and Sunday afternoon, I felt a big hole in my tooth. The filling had fallen out. I've never had that happen before. I went back Monday, and they had to numb me again (several shots) and do a bunch of drilling again before putting the filling back in. My husband was also a patient of this practice. Dr. Kim told him that he was going to need an implant (which neither Dr. Hubbel or his endodontist never mentioned). My sister was also told that she would need an implant. I overheard her talk about implants with other patients as well. She seems to have a constant sale on implants. Anyway, we've switched dentists.

the colony dentist was good until Dr Kim took over. Dr Kim upsells and gives outrageous treatment…read moreplans to benefit financially not helping the patients. I went to get a second opinion due to the outrageous treatment plan she gave me and sure enough it was like I suspected . i didn't need all the stuff she said I needed to do. she is a SCAM

Zero stars would more accurately express my response. I recently had an appointment for a…read moreconsultation for my 13yo son after being referred by an orthodontist who took our insurance. I provided the insurance information to Dr. Nail's office and after the appointment I was given the bill for the full consult ($315) and $10,000+ oral surgery fees. There was nothing showing for an insurance portion so I asked why they weren't showing the insurance. It was only at that point I was told "we don't accept your insurance." I asked why that wasn't mentioned before the visit and was told, "we assumed you knew." When I asked why they would assume that, I got no answer, only a blank stare. It felt like taking consult fees under completely false pretenses. I felt they did not act with integrity or trustworthiness.

I had my wisdom teeth removed when I was 18 years old here, Dr. Nail hit or cut through nerves and…read morestill to this day 13 years later the right side of my tongue is numb. It feels like when your foot is asleep, but on half of my tongue. To say it's uncomfortable is an understatement, it's a daily annoyance and something I've been bummed about ever since.

Absolutely avoid. I went in to get a dental for a knee replacement surgery. Dr Ayyash told me that…read moreall I would need is a deep cleaning which my insurance did not cover and she would clear me. I also would need 3 extractions but since there was no active infection, it could wait until after my surgery. Well, when my surgeon sent over the clearance form, Ideal Dental Dr Ayyash denied clearance saying that I needed the extractions first. I had to get financing for the cleaning and would need to get financing for the extractions. If she would have told me initially that I would need both before she would clear me, I could have made an informed decision on what to do! I called corporate and they assured me that they would call me back to discuss the situation and nothing as of yet. Also, when I called to cancel my follow up the receptionist not Henry promptly hung up in my face. Started out good but ended up a bad experience. I would not suggest this place!!!

Had an appointment scheduled last week however couple hours before my appointment was informed…read morecrowned didn't arrive from lab. Had to reschedule to another day which really didn't work to well with my schedule since I travel a lot. They only had dates available today which I literally just came back in town around 6 this morning. Understand it's not their fault that I slept over today but I've been waiting on my crown for weeks and actually was scheduled last week which I was force to change based on crown not arriving from lab. I was informed drowned would've arrived 1-2 weeks, lies. Waking up to voicemail's which entailed I'll be charged $50 for not showing up. I've been a patient there for a whisker and never missed appt asked if they'll take that into consideration non manager stated no. I politely disconnected on her and I'll attempt speaking to a manager. If they charge me $50 for missed appt surely won't be going back there for future dentistry. I'll attempt finding a personable dentist office or family owned practice