we have been happy with the service but most recently had our Husky checked out and treated for a…read moreUTI after paying over 400 for the full checkup meds and urine test, we were told to come back for a urine retest, that we had to collect on our own and were charged another additional 60 for retest just to double check the success of a process we already paid for.i dont care if its the norm to have to pay all over again for a test, its wrong to double charge customers for a retest to check success,it should be included in the process you already started and paid for.

Dr. Drake and her staff are amazing! Leah did such a great job with Dude! He can be a little…read morenervous at the vet... BEST VISIT EVAH! THANK YOU!!

We have been to Eastbrook since our pup was about 8+ weeks old. Our dog is 5 now and healthy. We…read moreare meticulous about our dog's health. He has had yearly physicals and vaccinations all through Eastbrook. This is only the 3rd time we've needed attention for minor injuries. At best, from past experience, it would probably be a 15 minute "in the exam room" visit. I called today and was told they couldn't see him for approximately another 2 weeks!!!! What is the point of being a client when we can't even get our dog seen for a minor injury? We were told to try other vets in the area. My suspicion is the practice now turns all their time to "well visits" to make the most amount of money. I called the veterinarian we used with our other dogs (switched due to a move and proximity to our new home) and they had an appointment for us the next day. Needless to say, we will be making a longer trek for healthcare for our pet and no longer using Eastbrook.

Until recently, I've always taken my pets here. In the past year it has gone downhill fast. Office…read morecloses at random seemingly weekly. If you have a sick pet or need medications on a day they should be open but decide not to be, you have a problem. They advise going to Middletown or New Haven. Oddly enough, they don't even recommend Bolton which is so much closer. Long time staff members have left which isn't a good sign either. I left an urgent message recently and never got a call back. It's too bad and sad to see what this place has become

I strongly believe as well as family members that this vet prescribe too high of doze of…read moremedication. I also believe that I should be compensated for this. Now all that I have is the memory of my beautiful dog.

This was our establishing care visit for our rescue puppy, and they were absolutely wonderful. Curb…read moreside service, took the time to send someone out to the car to help give us tips and tricks for crate training an anxious dog. Properly informed on each step of the process, given choices. Sent home with the knowledge on medications and treatment, follow up appts set up, neutering appt set up. It felt very friendly and welcoming. You could tell they loved their jobs and that made it feel like you had family taking care of your animal even from the car. Also VERY affordable. We had previously been with a VCA vet and , I was pleasantly surprised to see the bill at the end of our visit with Norwich

Staff and Dr are extremely friendly and caring. Dr seems to take a proactive approach to my pets…read morehealth. Dr even took the time to show my 4yr old pics of his pets and their names which made her extremely happy. Everyone made us feel welcomed, valued and cared for.

Dr. Rosenberg, Lisa, Christine and the whole staff were exceedingly caring and skilled and…read morehelpful. They were very generous in caring for AaronCAT, the wandering neighborhood Tuxedo cat who adopted us, then got very sick. Dr. Rosenberg saved his life. We are very grateful. So is Aaron, now an indoor family member.

Brian is always "hands on" and spends time explaining your pet's circumstances. Never a bad…read moreexperience.

Dr. Brian and his staff are the best. We recently had to make a difficult decision with our…read morebeloved labradufus -- Molly. Everyone was caring and kind to our entire family during this difficult time.

I had 3 of my cats get their initial shots & spays there. I was very happy with their care of my…read moregirls and payments they accepted from charities who helped with the vet bills. I love the fact that there were no dogs barking there to terrify my fur babies who were already alarmed about riding in the car and going to a strange place, only to be poked, prodded and examined in every sort of way. I think it was a much better experience for my kitties. I can't say enough good about the Cat Hospital. It's a great idea to have a separate hospital for the little critters we love so much. And if it cost just a little bit more, it really is worth it to have calmer patients. I will be returning very soon, with my fourth kitty who would have died out in the cold this terrible winter. A little boy this time - Mr. Buster Junior. Boy! He sure is a little terror. They'll have to use a towel to handle this crazy little tabby. After Junior's fixed, etc. I really must take my girls back to them for booster shots. O.K. - GREAT vet care for your cat or small pet. Enough said.

I have bringing my cats to Dr. Madaski for years. They have always been very compassionate not only…read morewith my l Beloved pets but also with me. Over the years I have had to have 2 cats put to sleep and they kindness help so much.

They have cared for our pets since they opened you wont find a more caring group they Love animals…read moreand they take of them like family you cant go wrong here . Thanks to Dr Lambert all his staff for years of wonderful service Donald U. Laperle

Terrible service they lie to their patients The people at the front desk are very rude..read more

The practice is under new ownership from when I first went there years ago. I left extremely…read moreunhappy and recently went back for help addressing issues with my dog that were mismanaged by another vet. I'm so glad I did. Everyone is so friendly, helpful, and they have done a great job managing my dog's needs. Can't say enough great things about them, especially Dr. Herron.

Everyone was so kind and helpful when I had to urgently have my cat seen for end of life care. I…read morethank them all for their promptness, support and empathy. You were all wonderful.