They were able to see my injured parakeet on short notice as a first time patient. I was very…read moreimpressed with the facility and staff. Everyone was professional and friendly and handled my parakeet with much care. I highly recommend this practice to especially those with exotic animals.

Stay away! I was a…read moregood customer and spent literally tens of thousands of dollars over a 15-year period. I always took the advice of Dr. Otka when it came to the care of my 15-year-old Carin Terrier. I have had many animals in my lifetime and have been fortunate to have had the care of incredibly passionate veterinarians. This is the worse experience I have ever had. The morning of my dogs passing, although they were open Dr. Otka would not take my call and two years later never called to apologize or send his condolences. Dr. Otka and I had discussed many times how he would be willing to come to my house if needed to take care of my dog's final care ANYTIME! He said he was more than willing to do so. He has been a disappointment to say the least. A bad character is marked by selfishness, arrogance, and a person who puts their personal interests above ethical consideration. This is a perfectly polite way to describe Dr. Otka.

I couldn't be happier with my visit at Companion Animal Hospital today. My dog was feeling under…read morethe weather and I frantically called them and explained the whole situation, they were very compassionate and understanding of my worry. The receptionist was able to squeeze me in for an appointment and then called back and told me to come in right away. The customer service was impeccable, I could tell they genuinely cared about my dog. The nurse and doctor were very nice and knowledgeable as well. They did not upsell me and were very honest about my options. We'll be back, hopefully just for a routine checkup next time!

If I could give this place zero stars I would. They are is more focused on money than actually…read morecaring for animals. I was incorrectly told my dog hadn't been seen in over a year so they could justify charging me for an exam just to get her routine yearly allergy shot. When I proved that wasn't true, they came up with another excuse. Every single visit turns into an attempt to add more unnecessary charges to my bill, even when I've clearly said no. It feels very dishonest and pushy. I would not recommend this animal hospital. Find a vet that actually cares about your pet--not just your wallet. It is exactly why we switched!

Called Crissy in a panic, I needed to go for an outpatient procedure at Yale, New Haven Hospital…read moreand did not know how long it would take. My older lab is never left more than a couple hours, he goes with me to most places and not use to being alone for long durations, also someone I could trust in my home. Crissy did an excellent job, my lab was happy, fed and let out to play. I will call Crissy's Critters for any and all future pet care. THANK YOU CRISSY

We have an awkwardly nervous, and crazy rescue dog, that I'm POSITIVE somehow has doggy PTSD. He…read morealso has some sort of ADHD, which makes it impossible to get him to pay attention, or get his focus on one specific thing like dinner or late night potty trips. He also has a hard time with strangers, so we were resigned to think we would never get away from the house due to his issues. Once we were forced to look into dog-sitting for an event we were required to attend, we realized finding someone to look after him was imperative. After emailing back and forth with Crissy, we set up a time for them to meet at our house, to see how they got along. Carson was his typical shakey, barking self, but Crissy's easygoing nature made his nerves settle down and he eventually took to her quite enthusiastically. Crissy has dog-sat for us on multiple occasions, on day trips and weekend overnights, and every time we returned, we came back to a happy dog, and a safe house. I feel confident leaving our lil guy in her capable hands, and will continue to do so. I highly recommend her to anyone with pets, and especially people with pets who have special needs, are old or injured, or have issues that put them out of the possibility of putting their lil friend in a kennel. Prices are reasonable, with prices by the hour, or by event, such as a one hour visit being $28, or an overnight with a mid day walk being $68. Absolutely worth it, Crissy is talented and wonderful, and will remain with our family for as long as possible.

We've been coming to GLV for around 8 years now and absolutely love them. Our cats have had various…read moreissues over the years and they're very thorough with testing and trying to find the cause. Additionally they take their annual seriously and make sure to discuss any concerns we have.

be aware called to see how much a service will cost made appointment go to my appointment next…read morething i know they start adding additional hidden costs ridiculous! and not pennies either will be changing vets from now on just be aware

I would like to share my incredible experience of Rhodes Collar. We moved to Connecticut from…read moreArizona in January of 2025 with our poodle puppy Curtis less than 1 year old at the time. Immediately my cousin told me that this was the best school for dogs in the area. She was right that is for sure! My husband and I started taking our puppy to Rhodes Collar immediately and worked with Michelle on dog obedience skills in both private lessons and group classes. Curtis was able to get involved in a group class entitled Good Citizen Skills. He passed the class thanks to the excellent training from Michelle and owner Glenna and there continued patience with us as new owners of Curtis. We are still taking classes with Michelle and working on more advanced skills now, we really enjoy the classes. The staff are all amazing, Linda helps Curtis with the after school program, she is incredible, Maureen is amazing and helps with so many areas of running the school, Rileigh is also amazing and helps us when we need to board Curtis though Custom Care. We feel 100% confident that our puppy is safe and treated well when we go away, we get pictures and videos of everything he does at school like report cards or when boarding at a staff's home. Staff are always available in a on text and honestly this school is so amazing that my husband and I agree we are better dog owners since going to Rhodes Collar, we plan to be long time customers and are forever grateful to them. Many thanks Rhodes Collar for all you do.

They are magicians with your dog - every school day George Michael can't wait to get to class…read more He's become the most social, mellow and wonderful dog I have owned, and I think a lot of it has to do with Rhodes Collar. Thank you!

Best vet in the area .. paws down!…read more From the receptionists answering the phone to the vet techs to the Docs ..

Stonington Vet has been so great to our pup! Our dog actually LOVES going to the vet (maybe too…read moremuch) because she's always greeted with treats and pets from the front desk staff. Our dog has had some GI issues which has been difficult to diagnosis, however- when she is having a problem, they're able to fit us in same day and are always extremely flexible with scheduling. Staff are friendly, compassionate and talk through all questions/concerns with us with patience.

our dog has been to doggie day care since he was a puppy in Maine before we moved here. Spending…read moreover two hundred dollars on classes before he could even go to daycare made no sense as after four years our dog was very socialized and obedient . He was finally accepted to daycare after six weeks and the first day I picked him up they said he was barking., well so we're all the other dogs. this day care is not all that clean and totally smells like dog urine. the other two kennels he attended you could eat off the floors.

Took my pup to Stonington location for puppy daycare as well as taking their puppy training…read moreclasses in Lyme on the weekend from age 3 mo to 6 mo and worked with him at home with what we were taught in class. The staff was always great and kind and I always received an overall good report about him with some concerns about reactive barking but it was always chalked up by the trainer and the staff as primarily being "a Shepherd thing". (He is a German shepherd puppy) My issue is with the owner Marge. She is quite possibly the rudest, most condescending business owner I have ever run into. I was nearing the end of his puppy daycare program and looking forward to getting him into the adult program but was approached by Marge about his horrible reactive barking and that he could absolutely not come to the adult program until this was corrected. This reactive barking was never even an issue until he started coming to daycare. They are kept behind a fence, directly behind the front door and so every time a person enters with their dog he barks and jumps. It is hard to address this behavior when he is doing it at daycare and not at home since it's a completely different environment, which leads me to the main question of, what is being done at daycare to correct the behavior?! I asked what do we do, reach out to a behaviorist? We're already doing training classes and he actually is doing really good in class even thought a couple dogs actually lunge at him in class which the trainer is aware of. The trainer actually praised us for his progress at the last couple classes. There seems to be a large disconnect between this owner and the staff and it's quite appalling and concerning but after spending so much time and money with their daycare and training and then being told quite literally he can't come anymore is just plain wrong. I also don't appreciate being called out by the owner with snide remarks like "you need to train him at home as well", and "I already spoke with the trainer and she has expressed to you her concerns" it's like I was being set up and called a liar. What did I do to deserve this?! First of all I have the trainers direct number and she thought not allowing him to continue was unusually harsh and did not speak to Marge when Marge said she did. I will save a long rant and just end with stay away from this place. They are expensive and I'm finding that quite a few other local daycares have better, more flexible programs and are actually averaging $10 cheaper a day and have better packages as well and a much better overall day-day program. The owner Marge could actually take some notes from her own staff about how to talk and treat a customer. She will, I'm sure, deny any of this and seem apologetic and that she cares about my dogs progress and that she never said these things. Very much it feels she is prejudiced against certain breeds (mine being one of them) and that I'm being forced out even though he is a great dog and plays great with the others. There are plenty of pictures on their Facebook page to prove this fact.

I have had about 3-4 weeks to think about this, and I think it is time for the review. It is…read moredifficult for me since I came to Mystic Clippers mainly for the reviews on here, but I should have shopped a bit better. I know I should have stopped by before even making the first appointment. My decision to bring my dog here was solely based on appearances and reviews on Yelp. I figured " why not??" considering his last groomer, whom we loved, was at a Petsmart. The first time I brought my dog here, it was a slow day, but I should have remembered that. Albi did well, but I could tell he wasn't totally okay. I know (I knowwwwww) that a visit to the groomers will always be a bit shaky for any dog because of the over stimulation, but something felt off. So after I got my report on how he did (he pulls away when they tried to clip his nails), I went to pay for the services. They told me they couldn't do everything because they gave him trouble. I asked, "Did he bite?" and they told me, "Oh, no, of course not!" so of course I was thinking.... "So... what's the problem here?" My dog hates a lot of things and I still make him go through them, haha. (I am proud to say he now stands still when I need to soak his paw in epsom salt!). Anyways, I paid (full price for mediocre job), but brush it off, give them a hefty tip, make an appointment with the same groomer because my dog needs the bond (hey, he's a German Shepherd... he needs to trust people), and leave. Fast forward to second appointment, and they notify me that "Ohhh you wanted the same groomer... well, she won't be in until later, but it's nice to have variety sometimes". I went along with it because he needed the grooming so badly due to season changing. I picked him up, and the place was a mad house - Dogs are everywhere, all of them barking, some tiny thing wants to bark at my dog and really, my dog can only take so much. So I paid quickly, left with a half wet dog (I am told he doesn't like the blow dryer), and went to the vet to have him get some acupuncture so he can de-stress and not have diarrhea from the event. When we're at the vet, he's laying down and we realize... he's got patches of fur falling out, skin is bright red... my baby is having an allergic reaction to the shampoo they use!!!! (I realize this isn't totally their fault except even at Petsmart he didn't have this going on... PETSMART, people! What the hell are these people using???). So the vet gives me stuff, it quickly healed (it looks like burn marks now), but I immediately started interviewing and researching new groomers in the area. Now, I don't necessarily think Mystic Clippers is a poor place to take your dog. Some dogs can brush off situations like this, and aren't allergic to certain things. But here is why it didn't work for us - I expressed our desires for having the same people, so my dog can learn to trust this new place, and instead they miss out on our point. There are a million groomers there. Really. I could not recognize each person, and they come and go. Darla was the only person I could recognize and I'm pretty sure that's because she's the owner. The nails and blow dryer - I recently took him to another groomer who took the time to get to know Albi, and guess what? I watched from a window... he was a perfect gentleman. Really. And he barked when the blow dryer started but when he realized the groomer wasn't going to stop because of the barking, he shut up. I'm sure this is a great place for some dogs. But it wasn't for us, and I definitely want others to know why this is a big no-no, especially for those with special needs dogs (haha! awww).

I rescued a dog about nine months ago and he's been coming here with the previous owner Everson but…read morewhat I noticed every time I go for my appointment he is 15 to 20 minutes late every time this last appointment was a half hour late no call to let me know what's going on decided to finally switch groomers very disappointing