I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.

The system? Not good. Technology, legal documents, communications? Not good. The actual doctors and…read morenurses and physical therapists? They did seem good, and I genuinely liked most of them. The hospital is in a nice location and we appreciated having sunlight and views. But the hospital is bad with communicating with each other and with us family members, bad with paperwork and legal bureaucracy, bad with computers. I watched my brother writhing in pain for 45 minutes while a nurse couldn't get the computer to allow the next dose of pain meds to come through. Eventually a pharmacy worker came up and they stood around the computer going, "Huh! That's interesting. Never seen that before." I had to file my power of attorney documents multiple times. "Maybe you should file it again with us in person," one guy said. I had already filed it, in person, at their front desk, and even had the receipt for it. The real hands-on medical staff was focused on my brother's basic health needs to some degree, and I am thankful for the medical professionals who saved his life. The hospital SYSTEM only cared about getting my brother out of his hospital bed as soon as possible, into some other kind of care facility, even though he'd caught a new bacterial infection while in their hospital.

This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

Had a last minute rx since I forgot mine while out of town and put in a call here. Extremely…read morefriendly and understanding. From the phone call to the counter service, I couldn't have been more pleased with how this was handled.

I just recently became a new patient here at Kaiser and I would say that the facilities are pretty…read morenice. You can get you medicine blood work here all at the same place supper convenient.

Peacehealth neuro sciences received my referral Dec. 2024 for a neck injury due to an auto…read moreaccident. it is now June 2025 and have not received a phone call back after 6 attempts leaving voice messages. who does this?

Came here with dizziness and was looked at quite soon but sat in ER 9 hours awaiting for doctor to…read moreclear me to go home. Inquired with the triage and basically told me to go sit and wait. Could have been discharged 2-4 hours earlier quickly.

I've been going to Thurston Medical Clinic for several years now and I love this clinic. I am able…read moreto get a visit when necessary, without a 2-3 month wait, and my PA, Mallory Crownover, is the best, always taking time to listen and seriously consider my concerns. The office is always welcoming and cordial. I also love the Patient Portal and that I always get prompt responses when I ask a question.

The type of care I received last week from Dr. Magda Dissanayake, aka "Dr. D" was awful. I have…read moreseveral life threatening illnesses, & am caught in the midst of new doctors and/or many attitude/negative changes to practices. Dr. D not only blamed me for my illnesses, that are inherited & very serious, he asked me where my neuropathy pain was. I briefly pointed to the 2 spots in my legs, then Dr. told me to "quit complaining". I came to him per my insurance company's suggestion because of the severity of my medical issues at 68 years old, also to ask him for a scan on my stomach/rectal area that had malignancy taken out about 2 years ago, that is painful 24/7 & has bled intermittently after the malignancy was taken out. He refused any scans, because he himself didn't diagnose it, also he hadn't read any of the 62 pages of medical records I brought in at 1st visit last week, from Lane County for the last 19 years. I asked him to please, per my insurance company's Case Management's request, send a referral to Palliative Care that I do qualify for. He refused that, too. My impression is that he wanted to start from scratch to make his own evaluation. If I wasn't so sick with internal bleeding issues, consistent stomach pains, alleged IBS/Crohns Disease (suggested by a specialist/provider last year), I would have been agreeable to Dr. D's requests, though partially, because I've had severe problems with stools (constipation), requiring hospitalization, since I was 8 years old, also possibly inherited. Dr. D said that my 2.5 years of low dose pain meds for Fibromyalgia, Neuropathy, Osteoarthritis, etc.,etc., is the cause of my constipation. Again, he didn't read a thing about my past medical history the 19 years here in OR + other state I lived. This has been going on for 29 years. I don't mean only bathroom difficulties/issues, but severe & life threatening medical issues. I was put on SSDI in '97. To top this, he didn't continue my pain meds, so I'm cut off cold turkey. I felt as if I had to pull teeth for my heart meds, also he didn't prescribe me my Pro-Air asthma/COPD inhaler. His medical assistant also neglected to log in my very high systolic blood pressure reading because she intimated that "I have too many issues to put in necessary info". This girl had a bad attitude from the start, maybe due to having a bad day. Please note: I was refused any/all referrals, whether to Digestive or pain management. Dr. D said that he's an Internist & doesn't refer, also he said he doesn't specialize in Digestive issues (that's why I needed the referrals). I fired Dr. "D" the next day & have to wait a couple weeks to see a new Primary Care Dr. Time is of essence. I am scared. I hurt. The pain everywhere is unbearable, & I just want help from a doctor/specialist. I don't want to die like this. Staff in reception....awesome! Kim was so helpful, & the 2 other ladies went out of their way to help me log in my pages full of info on their tablet. I was very impressed, also grateful for them! I've been instructed by our state Senator, to contact Senior/Disabled Advocacy, because our senator is not happy with this issue & others from me/other patients. He wants to be apprised of what the State Advocacy says & does as far as my grievances, & I am to keep contact with the Senator. This, he said, is unacceptable! I will call/contact State Advocacy tomorrow, Monday. I wished it had worked out with Dr. "D".

Where anti-vaxers on the nursing staff don't care if you know that's how they feel and a sense of…read morecontinuity of care or personalized care is interrupted by the multiple staff changes we experienced. Our Doc, finally, was great; brought a lot of information and concern into the room.

The medical staff did not listen or take me seriously. I have serious concerns regarding my health…read more The arrogant staff did not understand many of the symptoms that I had mentioned and kept diverting from the subject, judging me rather than diagnosing me, discrediting and underestimating my condition, felt like a god damn interrogation. I was expecting to speak with a medical doctor for a proper diagnosis. The staff should have given me an explanation of the procedure. What I explained should have prompted for imaging test, or at the very least a doctor's referral. However, a poorly diagnosis by the staff left me waiting in the lobby for several hours and no practical solution to my condition. The medical doctor either made a poor diagnose himself or improper due to missing information from the medical team, or maybe just some straight up foul play at hand. I had my lab work taken and that was not sufficient in determining my condition based on the symptoms I described, quite ignorant and rather reckless if any of you believe you can diagnose a person's health condition based on simple metabolic panel and urine sample. I needed an imaging test along side which they decided was unnecessary. Rather than take some preventative measures you want to wait until I'm in critical condition before taking me seriously. I suppose that is the common sick care system business model. Had I known this is the nature of your business operation I would have never signed the treatment agreement. I wouldn't have wasted my time coming here. I thought I'd be speaking with a doctor shortly after signing the treatment consent, instead I sat out in the lobby for an additional hour because the medical staff completely forgot about me. Apparently, the medical doctor had already dismissed my case. The lady checking blood pressure became concerned about me because I was sitting out there for so long, she had to go check ask the medical staff why the gentlemen has been sitting in the lobby for several hours. They finally called me to the into the back, a nurse handed me a packet of paper and basically told me to get the hell out of here! I was completely confused. I really don't know how the medical doctor had provided medical care for me, I didn't even speak with a medical doctor. A nurse wrote me a prescription for some otc medication in which I did not need, and handed some a pamphlet with worse information than a convoluted subreddit. This visit felt more like a business scam than a treatment plan!

I have been going to G-street for 3 years now. The staff have always been kind, caring and…read moreengaging. Dr Knowlton is my PCP and he is great! Always answers all my requestions, listens attentively and gets things done and he is always on time, but I never feel rushed or disregarded. I have also seen Dr Kodrate (? spelling) She was also very kind and helpful. I appreciate the care I receive at G street medical!

I have many medical issues that most are life-threatening if not under a doctor's care. I saw…read moreWilliam Everts, D.O. For 1st time on 1/7/26; He refused to have me as a patient because I have too many medical problems. ITo mention a few: AFIB, Bradycardia, meningioma, Fibromyalgia, Osteoarthritis throughout, Spondylitis, Degenerative Disc Disease, & a whole lot of pain to go with it all! If that wasn't enough, I was refused a Cologuard test kit (I had a pre-cancerous polyp removed 18 months ago, & 3 months later, I started experiencing intermittent bleeding in rear area, also intermittent bleeding in stomach). After being offered a stool sample DNA test, Dr. Everts denied it to me, refused me my heart/COPD meds, & refused any/all referrals, whether it be for Internal Medicine specialist and/or pain management. Instead of referring me to specialists, he told me to BEG all practitioners to get an Internist. It was a waste of waiting 3 months to see Dr. Everts. I'm 67, extremely disabled, housebound most the time. I made several complaints, one to Providence Insurance, who want me to file a formal grievance within the 60 days period, which I will. This should never have happened. I sent an email to office management, who called a few days later to ask what she could do to fix the issue. She explained that it wasn't a "good fit" with Dr. Everts. She wanted to help me. Much appreciated, though. In the interim she told me Dr. Everts said he'd be my PCP, but really, it's too late. Damage done. I, after 2 days solid all day on the phone/online, & got a Primary Care/Internal Medicine Dr. I see early February. Again, this should have never happened.

No terrible wait time Pleasant and welcoming staff…read moreListened to me and provided what I needed 10/10 urgent care experience which I find to be rare these days. Would recommend this clinic

Been coming here for a couple years. Friendly staff & The doctors here listen and think critically…read morebetter than my primary care doctor. Wait times aren't bad!