I was with both twins @ Oak St Medical, & loved them both. 1 was Allergist, the other, Primary…read moreCare. I enjoyed the time with them, & looked forward to being their patient for good. However, there was a misunderstanding. I had severe headaches & dizziness, & both doctors suggested I get an MRI. I asked how to do this, bc I was new to Lane County, & both told me to go to ER to do so. And, I did. I thought I did the correct thing, but obviously, I made a big error. Hospital found a meningioma behind the right occipital lobe in my brain, with very slight brain bleed. It scared me. When I returned in a few days after the diagnosis, both Allergist & Primary Care fired me as a patient. I'd gone to see my Allergist, Kraig, & he was having issues w/home health w/his wife who was suffering from MS. He wasn't in a pleasant mood, & neither was his assistant, who made my visit a very sour one, as she was belligerent/ (this was around 2010). To this day, I don't understand what I did or didn't do. I felt so sad, bc I really liked my care @ Oak St. Medical! Above all, I loved both my doctors. I'd recommend them both to anyone, even though I was asked not to come back after my diagnosis.

Front desk ladies are rude, on a complete power trip. Making fun of me, refusing to listen to me…read moreand talking over me. Doctors are constantly leaving this place and you have to get a new one. I get called all the time to reschedule my appointment - once even on my way to an appointment once.

Why do officers ALWAYS ask us the customer to check in 15 mins early only to WAIT 25 mins? I was…read moreasked to check in 15 mins early for my appointment only to wait 10 minutes for the front desk to check me in with 4 other patients awaiting patiently. Don't get me wrong, I don't mind a short wait but I please save private conversations about hobbies for later and not while patients are waiting to check in. I work in customer service and have trained employees on proper and professional customer care, listening to skydiving adventures while patients are made to wait for service is POOR CUSTOMER SERVICE. My appointment is late and yet I was ONTIME!!

Try to get through on the phone. Try to get to the right place. Prepare for rude, unapologetic…read moreresponses. Prepare for loooong waits. Prepare for failure to rendet perscriptions.

Hidden gem if your sick. Free Parking really easy smooth check-in today there's no people in front…read moreof me for that I'm greatful. Front desk lady's are so nice helped me right in even though I had bad history due to being addict I was blocked from being seen they got me in anyway. 6 minutes later I'm in back with nurse. I'm thankful for this urgent care!!

I called three times to schedule an appointment with the Ear, Nose and Throat clinic at PeaceHealth…read moreMedical Group, University District. This appointment was on behalf of my elderly father. Twice, I called during business hours and had to leave a message (no live person answered the phone). Once, I called just after business hours, spoke with the answering service, and left a message. The result all three times: crickets. Not one call back. On my first attempt to call a crosstown competitor, I received a friendly voice who booked my father into the next available appointment and gave me complete instructions on what to expect during his visit. I had also tried to book my dad with a PHMG primary care provider several months ago. That also took three calls, but I was successful on the third attempt. PeaceHealth has long rested on its laurels as the biggest fish in the pond, and as a result, their customer service has steadily declined over the years. They should be waking up soon to find their competition, big and small, far ahead and leaving them in the dust.

I can't describe here how much I appreciate this doctor and everything she brings to the table…read more Even though I have insurance. I still pay a monthly membership fee to her because I'm able to go to her with anything that comes up by email with some photos or description and she helps me. Best of all, she's always right!

The office staff is helpful and prompt. I have several issues being looked at all at once. My first…read moreappointment with Dr Rizvi was difficult, but could be attributed to pain. Just had a follow up and I appreciated the fact that she acknowledges the emotional frustration and not getting answers right away. I like that she's willing to explore the culprit of my symptoms.

I left $60.00 in a bank envelope (no name or anything on it) in this office and they contacted my…read morebank (bank name and address on the corner of the envelop) and asked them to trace the money back!! The slip on the inside must have had the tellers name and date. Anyway, that was so very good! My gratitude has lifted my heart!!!

This only has to do with check in. Went to enter office and door would not open. No one near…read moredoor. Walked to radiology and pharmacy found no one. Security guard sitting down playing with his phone asked if he could help ne find something. I told him I could not open the door, his tedponse, well it is heavy, he did not offer to help me open the door. I was able tontry again and was able to finally.open the door. It was very heavy. The door should be made easier to.open and security should offer to help instead of playing on his cell

Monte Nido lied to me, said they tested that if I had celiac disease ( I have had it since birth)…read more Additionally they kept giving me soy which I am allergic to, while sending me to the doctor as to why my eyes and face were swelling. Finally, many of their practices are soooo OCD (ie plate has to be perfectly clean), one gets in trouble if standing ( we had to sit or lie down), and cannot have regular conversation at meal time or talk ANYTHING about food etc. while in groups that's about ALL we talked about. Most of the staff were young, inexperienced and actually even somewhat overweight. The rooms, windows and doors are locked all day and we were not allowed outside. This place triggered me and it is NOT HEALTHY!!!

The groups seemed like play time. Not enough staff to support the clients. Only one Dietician for…read moreover 20 clients. The support staff that babysits lack skills to handle any type of conflict. Do NOT recommend!!!

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

I had a VA sleep apnea review for a disability claim. Dr. Herbert was very understanding and…read morepleasant to talk to. I felt like he was on my side. He had excellent knowledge of my condition, especially since I had been exposed to Agent Orange and the long term effects that often showed up later in a veteran's life.

I just finished a second evaluation and the Eugene team was on time, kind and caring. I couldn't…read moreask for anything better!