Went here the other day after a very poor experience at Floors and Decor. F&D has everything you'd…read moreever want, except knowledgeable and available representatives to assist those of us not in the tile business. Unless you count the couple of teenagers who sit up by the front-counter complaining about how much money they don't make. Following that fiasco, it was recommended that I go to Sparks Tile and Stone. Immediately upon entering the store, I was warmly greeted by Kathy. Who took her time and gave me quite a "tile 101" education, which was greatly appreciated. She gave me so much to think about, I came back the next day and Ashley helped me, as Kathy was on her lunch break. With her help AND the knowledge, I'd gained previously from Kathy, I was able to swiftly select the tile and make my purchase. I'll drive back tomorrow to pick-up my order. It's a 60-mile round-trip from my home (Carson City) to Sparks Tile and Stone and I'm happy to do it for the incredible service I receive here. What a fantastic and friendly business!!! This is the kinda place one wants to spend their money at.

Notice the snotty owner reply from when we were there 3 years ago and trying to insult me due to…read moretheir poor policies. Our son went there recently and came to tell me of his bad experience. I told him it hasn't changed in 3 years. Yup, he got his tile at a hardware store instead and saved a lot of money.

Ok I'm just going to start out with how much I love this family business, supporting small family…read morebusiness is very important to me and this is a perfect example of how beneficial it can be. All that aside these guys are AWESOME! I just bought a 1953 old fixer-upper in Reno and wasn't really sure where to start so I came in with a floor sample I liked from Home Depot and went from there. I had cabinets, new flooring and countertops picked out within an hour. None of the colors or material was what I originally had imagined but everything we put beside each other worked so well together my mind was set. While I met with Phil at the house to do the measurements I find out he's the real deal General Contractor so I'm like coolness can you tear down this wall and gut the bathroom and the list kept going, his answer to all was yes! Ok I'm from the Silicon Valley and work in commercial construction and never once have a gotten the "this guy is bullshitting or shady" vibe. They are simply a LEGIT one stop shop for all your renovation needs and above all their prices are cheaper than the box stores in the long run and everything is custom for you. They are patient and flexible with me while I change my mind a couple times (obviously my indecision's are before it's manufactured) and they find specific things I have my heart set on, like a "fancy" sink lol. I'll update my review after everything is done but honestly I have no reservations about going in to this project with them. So confident I'm getting the best service and quality I didn't even have to negotiate or barter.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!

Angela and Max were great to work with. First met with Angela to look at tile styles and go over…read moreour project. she mentioned the deals they were offering and the pricing was good. I am slow to make a decision like this, but she was able to help me every step of the way with options. Max was full of knowledge and quick to respond to any questions that I had via both phone and email. Even during this pandemic, the service level was top notch. I would definitely recommend Loka to my friends and family who are looking to see a variety of tile at a great price. Bonus that they are locally owned, i love being able to support local businesses over big box stores.

Our first time doing a remodel. Loka made everything easy. They are VERY knowledgeable and super…read morefriendly. I purchased tile for my bathrooms and laundry rooms. Also some prefab counters that look amazing!! They were always on hand to answer questions and made the process super easy

Amazing Quality with impeccable service and affordable pricing of premium products- they are so…read moreknowledgeable and guided us through the process of identifying the right flooring for us.

This place is top-notch from the moment you walk in. It's clean, the customer service was awesome,…read moreand the pricing was great

Friendly people in the office. Great choices of dirt and rocks. Reasonable prices. The individual…read morethat loaded my truck was careful. Very quick loading service.

Very Dishonest! Stopped in to get some rock for my landscape…read moreproject and the woman who helped me was nice but she tried to pull a fast one. The materials came to 340 bucks so I paid cash for the materials and gave her my credit card for the 110 dollar an hour delivery. Big mistake!! I get a text from the driver who said leaving now be there in 1.5 hours. I live a half hour from the yard so I call the woman who helped me at the counter when I ordered it and she said that the freeway is crawling because of an accident. As she is talking I open Google Maps and it says 31 minutes and the road is clear. I confronted her and that's when she got very defensive because I was about to foil her plan to keep the cash and rack up my credit card with trips back and forth from Sparks to Fernley. Do not use this company they are a bunch of scam artists and crooks! I got the rock in Fernley for half the price for the materials and delivery. Thanks Gopher Construction for your honesty!!

D&L fabricated our granite kitchen & laundry room counters…read more Absolutely beautiful. It is all perfect and we are so happy with the finished kitchen and laundry. We also had a bronze statue that fell off a shelf during an earthquake and broke the granite base. They made a new round base! Perfect! Highly recommend them for all your stone work.

They were not clear with how our counter would be installed. It was badly cut and badly arranged…read more The son Ryan did a poor job measuring our area for the counter and he never informed us we could use their software to correctly arrange our slabs for our kitchen counter and backsplash so that they would match and look seamless. The slabs do not match and have a poor continuity. One of the seams between the slabs, because of the poor cuts/measurements, is large enough to fit a coin between the two slabs. This particular seam is the backsplash behind my stove so not easily hidden. Their solution, rather than using a new slab, was to just add extra caulk. When we expressed our concerns to the father owner Steve, his response was to tell us they had been in business for years and did the Governor's house years ago. Perhaps they would have done a good job for us if I was the Governor, but instead they did less than adequate work. Also, they did not put the hours for the sink faucets in the place where we wanted them. They did not ask for instruction on where to place the holes, even though we were in the house when they were making them. I had to have them come to our house several times to correctly caulk the seams. The technician did a sort of ok job. But the counters were never installed to our satisfaction. When we voiced our concerns Steve and Ryan simply dismissed us and our concerns. My husban

Another great local business providing excellent service and products. I've bought a garage side…read moredoor and base moulding from them. Each purchase was without any issues, thanks guys!

So we have decided to install new carpet and our baseboards are trashed (now they are removed in…read morepreparation for the new carpet.) We started by going to Lowes and Home Depot for our quest for new base. OMG for an eight foot piece (of a some designs we liked) they wanted between $17-$25 per piece. (With what we need it would take 35 pieces. So at $17/per piece it would be $595 and at $25/per piece it would be $875. OUCH! ...and this is before any of it is painted or installed. Enter Creative Door & Moulding. We walked into their front office and then were shown into their warehouse/showroom. We were shown a display cabinet with every kind of baseboard, crown moulding, chair rail, and even doors that were available. We landed on two different styles that are already primed and ready to be painted. We went back to the front office to have the styles quoted out. We were told that all of their base comes in 16' sections not 8' (bonus) and then he looked up how much it would be for 18 pieces. (Brace Yourself...) $252 w/tax um...REALLY??!! Where do I sign? We are getting the carpet installed first, but we will be purchasing the base from them and they even deliver to you front door. Save yourself over 50% from the big box store an check out another local business.

Floors R Us have replaced carpet and flooring at several rental properties for me as well as a…read morecabin up at Donner. They have great prices at different price points depending on what you need for a property. They have a quick turnaround and provide excellent service. I highly recommend them for all flooring needs!

Wonderful experience with Floors are us! Everything was on time, cleaned up as got rid of carpet…read moreand put in vinyl which needed to be matched up to tile. Wow it was perfect and I highly HIGHLY recommend! Plus in closet system cut just right!