AJ did a wonderful job today installing filter just started service with this company and looking forward to great service. Thanks again

AJ with McKinney Pools is the real deal. He shows up like clockwork every Monday--no excuses, no no-shows. By the time he's done, our pool looks flawless. Clean, clear, balanced. Exactly what you want in a pool guy. AJ runs his route like a pro and takes pride in his work. If you want dependable service and a pool that's always ready, call McKinney Pools and ask for AJ. read more

McKinney's Pool Service - Pool Cleaners Near Me - La Mesa, California

I have had a pool for 30 years and have gone through pool cleaners about 10 times. I called McKinney Pool Service after I redid my pool. I was looking for a reliable company and I FOUND IT! They come every week when they are supposed to? Clean my pool and check chemicals, take a picture and send me an email to show me they cleaned. And the best thing is, I am on autopay so I don't worry about paying them on time. I have nothing but praise for this company. It sounds funny but in these days it's hard to find honest, reliable service you can count on. I count on McKinney's Pool Service, you should too! read more

McKinney's Pool Service - Pool after service - Pool Cleaners Near Me - La Mesa, California

Great service, friendly and on top of things!! communication is always there, any issues they are on it! read more

*Edit: They are saying they communicated this to me, they DID NOT. Complete lies , as you can see in my emails! they never mentioned additional charging, and they also showed up on the wrong date with 0 communication. Absolutely UN-professional. * Check the other 1 start reviews, they are legit. I wouldn't have paid them a dime if I knew they would have tried to charge me extra 240$ to do something I normally do. Avoid at all costs, they did not want to keep me as a customer and di Ridiculous and shady tactics on the business level. Read the small print, will charge you additional without confirming your approval. Signed agreement for 180$ per pool cleaning per month with all chemicals included. They scheduled a filter cleaning and additional chemicals on my second service without telling me that will add a 240$ charge to my monthly pool cleaning. All emails only stated 180$ and the 11 page proposal has a small section say there could potentially be additional charges but they were never communicated with me under a section called "Special Chemicals". Nicco the pool tech was great, but extremely disappointed with bait and switch and the fact that they don't communicate anything to you. Also they switched days on me without telling me which caused a problem in my schedule I would avoid, reporting them as well read more

McKinney's Pool Service - Scheduled filter cleaning without telling me it will cost additional. Also showed up during the wrong day - Pool Cleaners Near Me - La Mesa, California

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This place bought my account from Dave's pool service. They didn't do as good as Dave. They have a technician that will ignore algae on some of the pool walls and take photos deceptively in the weekly reports that make it look like he did a good job. This place is on the expensive side, immediately raising the price after acquiring my business. If you find something lacking in their service, the owner Matt will call and find a way to turn into a foggy upsell like cleaning your filters because despite the water readings on their reports the algae is from poor pool conditions. He did offer an unaccepted free month, to his credit; a free month doesn't address that the pool needs to actually be cleaned or that the technician deceptively reports the cleanings. They took apart and hosed down the filters leaving the area looking permanently covered in chalk, and ultimately admitted there was nothing wrong with the water quality to warrant anything other than the fact the guy wasn't cleaning all the walls. So I paid an expensive additional service charge as a penalty for their bad service. They will sell your account to other companies without any notice to you, the new company gave a great first demonstration on why I needed to hire a pool company of my choice. McKinney's has 1 great technician, Cecil Hale, who is worth what this place charges. I continued their service after the negative experience on the condition it only be Cecil working on my pool. The pool looks great when he works on it, and I would give him 5 stars. read more

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We've been using Micknney's Pool Service for regular pool maintenance, and the experience has been nothing short of outstanding. Our pool technician, Kevin S. comes by every week like clockwork and always does a thorough job--skimming, vacuuming, checking chemicals, and making sure everything is running smoothly. He's professional, friendly, and always takes the time to answer any questions we have about the pool. You can tell he takes pride in his work, and it really shows--our pool is always crystal clear and swim-ready. We appreciate the reliability and quality service from both the company and Kevin. Highly recommend if you're looking for dependable, high-quality pool care! read more

Sean, the Commercial Services manager, and his trainee cleaned my pool filter and checked all the equipment. They did an excellent job and gave me some advice about surface cleaning as well. This company is always 5-stars as are their employees. read more

Mckinney's Pool Service. I think I found a gem. The pool service is very well managed, service, parts, communication. Makes it easy to use Mckinney Pool Service.Kevin Sataly has done a great job with my vinyl Liner pool. always looks good and the area around the pool is always cleaned up., and he sends me pictures and pool chemical readings after every job. Much appreciated. read more

I had a very disappointing experience with McKinney's regarding their pool cleaning services. We hired them based on their reputation, but unfortunately, the service we received was far from what we expected. The cleaning was consistently subpar--there were always visible debris and algae left in the pool, and the water never seemed as clear as it should have been. When I reached out to address these issues, I was met with unhelpful responses and no real action. After multiple visits, the pool still looked dirty. Matt ended up saying it was the filters that needed cleaning. They cleaned the filters twice in August and September (back to back) which is extremely uncommon and charged us for both. We never saw them actually clean the filter the second time so we just decided we would cancel with them and have the loss. I would not recommend them for pool cleaning, as their service was both unreliable and unsatisfactory. If you are currently a customer here do yourself a favor and go to Leslie's and test your water for free and make sure that McKinney's is actually putting in the necessary chemicals to keep your pool clean. read more

Ryan is a real pro. We came from another pool service that just changed ownership, and they sent Ryan right put to get our pool and spa covered. The water has NEVER been this clean until he got to work. The pool is scrubbe, the filters clean and the bottom of the pool SPOTLESS. The spa coverage is 100% as well. Ryan will let me know what is going on and if anything is needed. His recommendations are always in your best interests and not to make a sale. He also can recommend how to care for your spa cover, your pool cover and hoses, and if they need some EDIT! Cole is the tech that will definitely keep your equipment running at full power with no issues. He is the introductory tech who started our route with AMAZING work. Having Ryan take over was an absolute blessing. Overall, one of if not the BEST pool service providers I've ever had. If you get Ryan, consider your day made. read more

McKinney's Pool Service - The pool is CRISP! - Pool Cleaners Near Me - La Mesa, California

McKinney's pool service is an extraordinary company. I have no worries with them taking care of our swimming pool. They have excellent communication with their customers. Jonathan Luna our pool person always does an awesome job! read more

McKinney's Pool Service - Pool Cleaners Near Me - La Mesa, California

Responsive upon inquiry. Knowledgeable about pools, even old black-bottom pools like mine. Alex, my pool person, takes great care of my pool and answers any questions I have. I've had this pool for 25 years and spent the last 10 taking care of it myself due to the lack of good, consistent, trustworthy pool people. I'm retired and when I broke my wrist a few months ago I couldn't even surface skim my own pool! I called McKinney's Pool Service for help and have been so pleased with them that I've decided I have now, with my wrist healed, fully retired! No more pool cleaning for me! HIGHLY RECOMMEND! Donna C. read more

I have been using McKinney's for almost a year now. They do a great job of keeping my pool and hot tub clean and are always happy to answer my questions as I am a first time homeowner and pool and hot tub owner. A special shoutout to Andrew for going above and beyond in his weekly routine. Thanks everyone and keep up the good work! read more

I need a pool service for my pool. There's a few moving parts that I don't want to deal with. Kevin in particular takes great care of my pool. He's backed by a wonderful company. They are super responsive to anything I need. Owner is great. Seth the manager is on top of things. I highly recommend them. My pool looks good..... read more

McKinney's is amazing. They are very professional, respond and communicate very quickly to any assistance or needed. They send you a great email after their service showing you how the water a picture after the service. It's so nice when you're out of town to see that your pool is being taken care of. My cool guy I absolutely adore. He is polite, my dogs love him, and he's very knowledgeable with any of my questions regarding my Pool service. guys! Appreciate all of you. read more

Cannot say enough good things about Mckinneys pool service! After a few bad experiences with different pool companies, and even trying to maintain the pool ourselves, we finally hired this company to service our pool. Cole comes by weekly and we even get a pool report via email with a picture of our pool. With other pool companies, we would have a swamp green pool in summer or it would be cloudy from all the chemicals that would be dumped in. Now, it's crystal clear and always perfect to dive in! Thank you, Cole and Mckinney's Pool service!! We are finally able to enjoy our pool the way it should be enjoyed. read more

Company reached out trying to bribe me with a gift card to Leslie's if I took this review down. I'd want others to know they didn't do what they were supposed to. We opened the filters and they were really bad. I thought when hiring them that was a part of the initial start up. This company caused a huge headache, look elsewhere. read more

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I've gone through several pool people since I've lived in this home, and none were as good as McKinney's. Of course, they're a bit pricey compared to the others; but you get what you pay for. My pool servicer arrives at the same time every week - even on holidays! - and gets the job done quickly and efficiently. He always leaves my pool sparkling clean and sends an email after each visit with photos and numeric values for my pool's pH, chlorine content, etc. This past month, he did a major clean out of my pool filter, which took him upwards of an hour because it was so filthy! When he was finished, it looked good as new! This kind of work gives me confidence that I can trust this company to keep my pool's best interest at heart. I'm thankful for their service and will continue to be a loyal customer. read more

McKinney's Pool Service - After service photo - Pool Cleaners Near Me - La Mesa, California

This company is excellent!! They are extremely thorough and reliable. My pool and jacuzzi never looked better!! Kevin T read more

Excellent service, courteous and knowledgeable service technician. Our water is sparkling clean and draws comments from our numerous guests. We highly recommend McKinney's Pool Service read more

I was blown away with first visit by Sean! He was extremely thorough, meticulous, and efficient in cleaning and inspecting main pool filter, pump and skimmer basket filters. Steel wire brushed calcium from tiles , added pool Rx and chemicals, cleaning up after. Also very personable, and I look forward to his weekly visits. read more

Sean Sadler did an amazing job on my pool and above ground hot tub. He took before and after pictures and the results are unbelievable! My pool equipment is located below ground and without hesitation, he completed the job accordingly. We have only been in our home for 3months and I'm glad I reached out to this company. They were able to perform the job the day after my phone call. The front office provided detailed documentation of the work completed. Very professional company. Highly recommended and request for Sean Sadler! read more

I purchased a new heater after a lot of agonizing over brands, reviews, prices etc. I decided on a Jandy based on recommendations from pool experts and not a few bad reviews. The installer was AJ. I have to say that he was fantastic. Unfortunately it was hot as hell as he worked in the sun. He was very meticulous in his approach to the configuration of the plumbing. In my opinion he deserves a raise or bonus for the work he did. I am very pleased with the install. Job well done! read more

McKinney's Pool Service - Pool Cleaners Near Me - La Mesa, California

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Matt McKinney sold my service account to La Jolla/Del Mar pool service. Said company neglected my pool and it had to be drained and continued to bill me after services were cancelled. I left a bad review and Matt was very eager to have it removed. McKinney's resumed service for a little while before selling my account to A plus/Hydroluxe who performed "repairs" that were not authorized and billed me without a signed service contract. I received no proof that the work was even necessary. Beware, they might sell your account to a sketchy company. It happened to me twice. Matt, don't bother contacting me. I will not respond. read more

Hi Malia, I wanted to take a minute and pass on a big thanks to you and your team, especially Jonathan Luna. He has been doing an excellent job and has been very reliable. As you may or may not know, I have had nothing but trouble with my past service providers, not reliable, terrible jobs and other issues that have gone away since you guys took over. Thanks again, I really appreciate the outstanding service! Dan G. read more

Find another pool service. Poor communication, always trying to upsell. They do an adequate job until they don't. Raise prices without notice until it is in effect. Require you to give them your payment information and charge you for things they don't notify you about. read more

Excellent service!! We've been thru a few different service providers, and this is by far the best! Responsive, reliable, communicative. Our pool has never looked better (we've had two guys-Cole and Cameron, both equally excellent). Highly recommend these guys!! read more

I hired this company to perform an acid wash on the pool. The work was okay, and they said they also do weekly service, so I hired them for service. I used their service for approximately 6 months but it was not an easy relationship. I was told the same technician would be providing service but every week someone new came out which caused problems with our community gated entrance because a new person not on the approved list would showed up. Shortly after signing on, I was notified that my account got sold to another company, and a different pool service company came out. Then, they told me that they wanted to keep my account, and I again asked if I would have the same service technician, and I was told "yes". It is difficult to tell how large or small this company is or if it is going through some transitions, but the company, at this time, is very poorly run. Apparently, in order to keep my account they assigned a technician (Seth) to my account and the pool was being serviced properly. By January, Seth "no showed" for one appt, then in February and March, two more appts were missed. As it was explained to me, Seth is actually the director of operations and he only took my pool on for weekly service to keep the account. The final week of service a new technician (AJ) was sent out and he left pool valves out of balance so that my spa is getting too much water and overfilling. I asked to have Seth fix the problem caused by AJ but his only offer was to send out the same technician who created the problem. After much back and forth, they essentially claimed that they were unable to send out a technician to fix the problem until it was properly diagnosed. IT WAS THE SAME PROBLEM THAT THEIR TECHNICIAN CREATED!! All I can say is that I gave this company every opportunity to get their act together, but after six months I gave up. I would avoid this company as their are poorly run, don't have trained technicians, and are reluctant to correct their own mistakes. I revised my review from 1 star to 2 stars after the company saw my review and sent Seth out to fix the problem that their technician created. I appreciated that he tried to set things right. read more

McKinney's has been great! Their work is always proactive and thorough and I would recommend them to all pool owners. Nicco, in particular, is a wonderful technician! read more

McKinney's service team and techs are above par, the care and attention they give is superb, and their price is competitive. So why 3 stars? Because last McKinney tried to impose a mandatory "13th-month" extra payment so we customers would foot the bill for their annual employee holiday bonuses. Not only was this extra payment never disclosed in the contract I signed less than 2 months before, the notice was delivered in what looked like the typical holiday postcard junk mail companies tend to send out. I've been a small business owner for 45 years and this was the first time I encountered such a sneaky move. I refused to pay, was not charged, and seriously considered cancelling their service. I didn't, and in retrospect am glad because the health of my pool is important to me and my family. However, if they pull this very stupid move again this year, I will cancel and post another Yelp review to that effect. read more

I had two broken actuators and a leaking pool pump. Way too much for me to fix myself. They came out promptly and fixed our pool got it running again in less than a day. The technician was easy to work with and worked quickly. I'd recommend McKenny's to anyone needing help with their pool. read more

Each pool company gets better and better! This is the third and the best so far! Cole the technician is patient, friendly and does a great job! He evens has a portable battery back attached to his waist to vacuum the pool instantly at each cleaning - sides walls and bottom, as needed. First time I have seen that! Also he sends a weekly email on the chemical balance of the pool when he is done. How's that! read more

It is so nice to not spend my weekends cleaning and trying to get the chemical balance required. I can now jump in anytime to a beautiful clean safe pool. AJ has done a fabulous job maintaining it. They have been quick to respond, professional and very kind. read more

We've had McKinney's servicing our pool for a couple of months after buying a new house in Poway (Ellis is our technician). He shows up reliably, is personally pleasant to deal with, and we chat about the state of the pool whenever I see him. My sense is that Ellis is somewhat new at being a pool technician, but he is enthusiastic and seems to be doing a good job. I have had to make points with him a couple of times about what he should be doing during his visits, but he is responsive to these comments. McKinneys has a setup where they send you an email after each service. This is not a bad thing, but I would prefer it had a higher information content. I already have plenty of pictures of my pool! It would be nice to see a schedule when unusual services were last performed, when they were due for this again, and so on. It would be nice if there were a simple way for the owner to get in touch with the tech to ask questions and so on. McKinneys seems like they are doing a good job for us so far. read more

I have had McKinney's Pool Service servicing my pool for about a year. I have had about 4 different people service my pool. I assume that is because they are expanding and need to rearrange routes. Except for one, which I had for only one or two visits, they have all been very good. The fellow servicing my pool now is Cole, and he is excellent; I could not ask for a better service person. I would have given McKinney' five stars except for their policy of insisting that they have control of my payments. This is a follow-up of the above review. Mckinney's guy Cole has continued to do a great job and they have given me control of my payments. I'm now giving them 5 stars. read more

McKinney pool service has left our pool in top notch condition all year round. Julian Buendia provides the weekly pool service and makes sure the pool is in great condition with a weekly service report to track the pool maintenance. McKinney pool service offers excellent service and would highly recommend them to other pool owners. read more

McKinney's pool service took over the pool company I had for many years. They did such a great job that nothing fell through the cracks, they didn't miss a beat and I kept the same great service I had and then some! Thank you McKinney for being so great at communicating, and giving great service! read more

McKinney's Pool Service provides comprehensive pool service. Thanks to Nicco (our technician), our pool has been sparkling clean and ready for swimming for several weeks. Nicco communicates with me about any needs or when a subs technician will be coming. read more

So far, so good! The service seems fine and thank you for not raising my rate when you took over my account. My technician is Donald and he is super friendly and knowledgeable. Great job McKinney Pool Service! read more