I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I usually clean my own pool, but needed someone to take over after having knee surgery. I saw a lot…read moreof offers for around $100-$125/month, but thought they can't be any good. So, I found Murdoch Pool Service who was charging $180, but had great reviews. After speaking with owner, Brett, who assured me that they provide a better service than the cheap guys I signed up. After a couple of cleanings, I noticed they were only spending about 10 minutes on my pool and not leaving it "sparkling clean". I spoke with Brett about this and, after looking at the photo his guy took, he argued that he didn't see a problem with the service. I thought OK ...maybe I'm being OCD because I'm used to cleaning my own pool and spending way more than 10 min on it. Then we had strong Santa Ana winds hit and it left quite a mess of leaves, debris, and dirt in my pool. I was looking forward to Murdock coming to the rescue to clean it all up. They spent a little more time than the average 10 minutes and left my pool looking like it still needed to be cleaned. The photos were taken immediately after they left and you can clearly see that they failed to brush the sides, clean out the strainers baskets completely, etc. I'm pretty sure I could have gotten this level of service from the cheap guys. I was expecting to have them help me out for at least 3 months, until I could heal and get back to cleaning the pool myself, but after 2 months I couldn't continue paying a premium price for a sub-standard service. I found myself hopping around the pool on one leg trying to clean up after they left. I would highly suggest you find someone else to clean your pool.

I'm a property manager and Scott has been able to come out twice now same day to fix our hot tub…read morejust in time for when we were hosting guests. He's very communicative, efficient and professional and our go-to guy for all of our hot tub needs!! Great pricing too. Seriously a life-saver, I can't recommend this company enough.

Had an easy experience and excellent repair completed by Scott from Pro Hot Tub Repair. He came out…read moreto our house actually the same day we called and also helped me out with a warranty issue as well. Really only good things to say and would highly recommend. We will be using them again if needed.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

Words cannot express how grateful my family is for Allen and his team. We had a harder project, to…read morebuild a pool in a oddly shaped backyard with limited space. Allen and his team put so much heart and dedication into making our dream pool. The original price quote to the finalization was very close matching, Allen is honest and trustworthy, without adding extra costs. The dig to the time it was finished went fast and shows how Allen and his team are hardworking. The 3D image that Allen originally showed us matched the pool we are looking at today. Today it is finally completed and it exceeds our expectations and dreams. Stacey was always helpful in guiding the process to start and get the permit completed. Allen and his other workers, specifically Ryan are honestly so kind and helpful. They went out of their way to do things they didn't even have to do. This company not only does exceptional work, but are caring people. The pictures do not even show the true beauty. I will recommend Taylor-Made Pools to anyone looking. Do yourself a favor and go with this company.

Okay so I am always suspicious of all 5 star reviews on Yelp but Taylor Made Pools deserves every…read moreone of those star and more! First, Allen Taylor is a real pool expert and a genuinely nice, honest person. He is exactly the kind of man I love doing business with. When my pool tiles starting dropping off the wall and into the pool Allen came out quickly, assessed the problem and gave me a very reasonable price and timeline for the repair. His crew is the most hardworking team of nice, clean, punctual professionals I have seen. They are real perfectionists. They had the work done in two days and everything looked beautiful! I plan to use taylor Made for any and all of my pool repair needs. He is the real deal. Do not hesitate to use him. Thank you Allen and staff!!!

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.

Our spa has needed repairs for various reasons over the last three years and Action has stellar…read morecustomer service and support. I had to call them in last week for a leak that emptied the spa overnight! Today I had to call them back. We had left the side panels off & turned on a high velocity fan to dry out the "guts". However, there remained a small trickle of water oozing out. Due to the recent rain, and a major leak, it was extremely difficult to locate the minor leak. They arrived today on time, quickly got us water tight, and reinstalled the outer panels. And guess what? No charge! He said their work is guaranteed, so today's repair is covered from last week. These guys are great. Thanks Action Spa.

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

If you need a new pool done right, look no further than the Pool Doctor. Super knowledgeable,…read moredecades of experience, they walk you through all options and happily answer all your questions. Very responsive throughout the whole process - texts/calls - always available. They even got it done a week early just in time for summer! Highly recommend

I recently did a pool renovation with this company and I am happy with how my pool turned out. I…read morewill start with the positives. If you want a pebble tec product there are only two authorized installers and this company uses Sol Pacific. I liked that Don's quote was fairly priced and he didn't try to push anything I didn't need. The quote I got from Gardner was almost double and included a lot of unnecessary work. The crew mistakenly installed expired mastic around the edge of my pool and Trevor owned it and replaced it without me asking which I really appreciated. Overall I was not blown away with Don's customer service. In the planning process I was referred to one single website to pick the tile. I didn't particularly like any of their options and asked if there was another company they could refer me to and got something like "not really they all went out of business". Within 15 minutes of searching I found another pool tile company. I asked if he had heard of it and he said he could get those tiles as well. I was told all the samples would be brought before I left on vacation, but Don delivered the last sample after I left so I had pick my tile based on texted pictures so as to not hold up the project. Trevor went and purchased tile grout without asking me my color preference which I found very bizarre. They were willing to exchange it. I never got any materials showing the different pebble sheen colors so I picked my color from a brochure provided by another company. Trevor asked for the final payment the morning my finish was going in. I said the works not done yet. They said ok then just mail it. I said "aren't you going to come inspect the final product?" and got back we don't have problems with Sol Pacific. Ok great, but then why hire you if they are checking their own work and how about that mistake with the expired mastic that happened just last week? They did come back after I asked, but I was disappointed I had to ask. If you pay for their start up they would naturally come back, but I prefer my pool man to own the water and felt penalized for that.

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Found this company randomly, and I'm so glad I did! Alex really knows what he's talking about. He…read moreimmediately found the issue and responded with a reasonable cost assessment later that day. It's hard to find someone who knows what they're doing AND are truthful and honest in their work. He's a one of a kind find! Glad I found him for my mom's pool. :)

We recently hired La Costa Custom Pools for a major pool remodel, and the entire experience…read moreexceeded our expectations. We researched a bunch of different pool companies and asked for quotes and we went with La Costa Custom Pools. The scope of work included remodeling our waterfall feature, installing a new water slide, upgrading the pool control box, adding a salt cell system, replacing all pool lights, repairing cracks and chipped concrete, and repainting the trim around both the pool and spa. From start to finish, the craftsmanship and attention to detail were outstanding. Communication throughout the project was exceptional. We were consistently kept informed about timelines, next steps, and any adjustments. On the rare occasions when work had to pause due to rain, we received clear notice in advance. We never had to guess what was happening or when crews would arrive. Cory managed the project closely and made sure everything stayed on track. He brought in Bob, a master pool structure builder from Great X-Scapes, and along with Peri, they built an incredible waterfall and water slide that not only look amazing but are clearly built to last for years. As with any remodel, a few minor issues surfaced after completion. The trim paint began to chip due to a product issue, and there was a significant leak from an old pipe nipple in the existing pool setup. In both cases, Cory and Bill responded immediately. The entire trim was redone without hesitation, and the leak was repaired quickly and properly. That level of accountability and follow through speaks volumes. The project was originally quoted at around two months, and they completed it in just over one month without sacrificing quality. We couldn't be happier with the final result and would confidently recommend La Costa Custom Pools to anyone looking for professional, high quality pool work!

EVERYTHING went well! Great response time…read more Great work ethic. Talented workers. Cory and Brian are a great team. Cory is a pleasure to work with. Would hire them again in a heartbeat. Ya can't go wrong!

Great service, communication and value from Jeff & Team. Filter cleaning service so far.read more

Great service! We had a small leak in our jacuzzi. My hubby called 4 Seasons & before we even hired…read morethem, helped us & via cell & pictures- walked us through to troubleshoot. This was Saturday.We had a guy over the following Monday. Tub was repaired. We hired them to do our regular weekly maintenance. Very happy customer here! Thx u