Best insurance agency I have found. Katrina Guerra is amazing. She made the entire process easy…read more Very informative and professional! We have yet to encounter a problem. We love Nationwide Coady and Lewis!!

Veronica is amazing she is so helpful I will recommend her to all…read moreMy family and friends

Veronica was so patience throughout the whole process. We receive the upmost pleasant service and…read moresaved money in our new commercial and personal auto policies! The best coverage and great service with saving money. They definitely have my whole business. Thank you

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Excellent service with the team from Stephanie's office. Professional, courteous, knowledgeable and…read moreextremely prompt! It's hard to find in the insurance industry. Thank you

Great service, great rates, great agency! A+…read more I recommend them to all family and friends.

Two words: DISHONEST…read moreDECEITFUL We switched insurance May 2021. We moved to a different one because these guys right here are VERY UNRELIABLE. They're hard to reach. The say one thing, and do another. Today, we find out that they contacted our mortgage company and told them that we're continuing with them AFTER THE FACT THAT WE HAD ALREADY TOLD THEM WE SWITCHED TO A DIFFERENT INSURANCE AGENCY and we are CANCELLING THEIRS. So, now we have to deal with the mess of having been charged by 2 insurance agencies for the same homeowners coverage. Do NOT trust these people AT ALL!!!

Don't use them. All they do is take your money and run. Already reported them to BBB. How horrible…read moreto take advantage of people when they hire elevate my scores to get the credit back to good scores. DO NOT HIRE THEM!!!!!

"I was referred to Chris by my lender and couldn't be more happy with the service he's provided us!…read moreMy husband and I have been looking to purchase a home for a few years now, but credit has been an ongoing issue. Chris increased both of our credit scores significantly allowing us to FINALLY buy our first home!!! I highly recommend using Chris Busch to anyone in need of repairing or even building your credit...HE IS THE BEST"

We have used Tom for so many years. He, along with all of his staff, are so incredibly helpful and…read morekind. I highly recommend him for personal or business needs. Great team to work with. I never have to worry about his work and works hard to get the most back every year for us.

Tom Crews has been doing my taxes for 8 years and my wife and I are extremely satisfied with the…read morework he has done. Tom is very professional and thorough and I would highly recommend him to my family and friends. I wouldn't use anyone else.

Mr. Kingsbury handled my taxes after my home was affected dramatically by Hurricane Harvey. He made…read moresure that I received every dime possible for my losses. Kingsbury Business Services has also helped my father's business tremendously. Mr. Kingsbury and his staff are amazing people who care about their customers. I can't thank them enough.

After taking my taxes to this place, back in July of 2018, I was quoted 900. They wanted 1/2 up…read morefront. I paid 200, then 250 to meet half pending their finalizing my tax work and getting my refund. Upon getting it finished it was turned into the IRS. Mistakes were made and the IRS sent it back a total of 4 times. After multiple times of attempting to get my work completed, the price went from 900 to 1350 total....even after their admitted mistake the last filing go round, which was also kicked back. I obviously was not pleased and told them so, on top of asking if they were going to discount my overall bill since their mistakes have cost me interest and penalties. Then I was told that they had done 1500 worth of work and that they were being generous. The office manager and co- CEO stated and I quote "that they couldn't be blamed for the IRS changing their dates and statutes." Isnt that their job and what I was paying them for?! Then when I stated that this is unacceptable and that I shouldn't be expected to continue to be delayed or my tax papers be held up pending me giving them more money, I was told in a not so nice way to come get my stuff and take it elsewhere! I said fine give me a refund of my money I'd paid and I would. She then stated that they didnt owe me anything and that I was harassing them! I had moved out of state so I said I'd have my family come get my paperwork and personal documents from them. When my family member came to get it, she was told ( with me listening on speaker phone that she couldn't get it without a Power of Attorney...even though I had sent multiple emails with no reply back concerning having my papers ready for pickup and asking how to resolve this. My aunt left and I proceeded to get a POA notorized and mailed it to her so she would have a fully legal document to get my papers for me with my full legal authorization. Today she went twice to get those papers. Upon arrival she was told to come back later and that Cindy was dealing with my case. My aunt shows back up and with me on speaker I hear the rudest disrespectful bunch of crap from this woman you could ever imagine. Those at Kingsbury Business Services pulled this on us this time... My aunt went in there with a notorized legal Power of Attorney to pick up my paperwork. They first said the POA wasn't legal cuz her signature wasn't notorized...which is a lie because she was listed by name address and drivers license number on the POA, and she had her DL and was there in person and could prove it was her. Next they argue with her and say that if she needs the papers she can get a transcript from the IRS...I already have this by the way. Next they refuse to give her my original paperwork. I was on the phone listening to them yell and be disrespectful to my aunt who told them that all she was there for, was to do... as they had told her and me...to come in and pick up my paperwork and take it somewhere else. She said that is what she was there to do , she didnt want to discuss anything more over the matter, was not there to ask for money back, and that she only wanted to pick up my w2s, my mortgage information, and any documents concerning communication with the IRS. They then told her she needed to leave and they were calling the cops. She told them ok to call them and she would wait since they had my legal property and were not returning it to my legally designated agent by the POA. The cops show up, look at the document, tell her that it is now a civil matter and that she had to leave. They made a report, and she left without anything of mine. So now you see what I was dealing with! Unbelievable!! Please pass this on to everyone you know!! Tell everyone you know to use Kingsbury Business Services in Dickinson at their own risk. They screwed me out of 450..or more as I'm still checking my old account to see if I am out more that I paid and didn't get a receipt out of them for, and refuse to give me my legal documents, along with screwing my taxes up so bad that I had to start over with someone else!