Your 14 day return policy is unreasonable. I bought an electronic level while in town, I live over…read morean hour away. I was volunteering at a local school and needed it in a pinch. The level did not work as expected. I came out to return it the next chance I could, driving over an hour out of my way both directions. I am just over 14 days late and they would not take My return. Also, the receipt is so faded with poor printing I didn't even see the 14 day policy. I left the item at the store even without a refund so, if anyone needs a level to get it! Might as well make even more money instead of having happy customers. Next time I'll drive to home depot.

If I could give them zero I would. On google it says open and closing soon. But when I went there…read morethey locked their doors and didn't care there were customers outside wanting there business. But I will talk my money elsewhere. There were closing at 7pm and it was 6:03 when I came to the store.

This store used to be great.... My experience/opinion now is that it really sucks, especially the…read morestore manager Dennis Schmit. I was just finishing up the purchase of almost $8,000 for a SawStop table saw. As the store employees were bringing the saw out to my rental truck, the internal mobile base broke. They had another saw on the showroom floor with the part that broke in it, but they didn't want to pull from that saw to fix mine. They also were not willing to deliver it to me. They offered absolutely nothing to compensate for my $185 rental truck, or my time to take the day to come get the saw. They just wanted me to eat all my time and expense and wait for the replacement part to arrive and for them to install it. I had absolutely no fault in this. It broke while in the store's possession, yet they wanted me to bear all of the time and truck rental expenses a second time to pick up the saw a week or so later. I thought that was ridiculous and said that they can fix it with the part in the saw on their floor, they could deliver it to my house for free since I already paid for the truck once. Or, they could give me money back. Dennis Schmit chose to refund my money. My salesman later came up with an idea of a store credit as a third option. I was good with that, but again the store manager Dennis Schmit said "no". I will never shop at the Sumner Woodworker Store ever again. I truly hate to badmouth a small local business, but sometimes those businesses have just gone bad. In my opinion, this is one of those.

I parked in this stores lot because it was one of the two stops I was making in Sumner. I first…read morevisited Eternal Soul Bowl then was going to go to Sumner Woodworker Store as my last stop. While I was in Eternal Soul I got a text notifying me of a situation that made me have to head home and forgo my trip to this store. I get in my car and start driving down the road and notice an elderly white man and his dog are blocking the road in front of me. I roll down my window and it's the owner of the store telling me he's about to tow my car. This bitter old man starts yelling at me, asking if I can read, spewing profanities, and wouldn't hear anything I had to say. I was flustered and couldn't get a word in to explain. He kept insisting that I go back into his lot because he has a tow truck on the way. Like he seriously thought I was just going to go put my car back in the lot to get towed . I apologized profusely and remained calm but he continued to spew profanities at me, screamed at me "wake up!" and got too close to my window. It ended with him screaming at me to "get the fuck outta here!" I don't know if he was extra hateful because I'm a young black woman and didn't think anyone like me could POSSIBLY be a customer of his store but be VERY careful shopping here. I was literally only parked in his lot for maybe 15 minutes. If you do decide to give this place your business, make sure you IMMEDIATELY enter the business after parking and leave IMMEDIATELY after you're done shopping...even if you have multiple stops, you have to move your car in between or risk getting towed. The owner is seriously unstable and aggressive. Beware!

Went in this morning after placing an online order for a tool. Bonney Lake was a bit of a drive for…read moreme, but the website showed there were four left in stock, so I made the trip. When I arrived, I waited around 30 minutes only to be told they couldn't find the tool. The employee helping me mentioned he was supposed to be off work already and seemed understandably frustrated. It's really disappointing to see the website list items as available, allow you to purchase them, and then find out in person that they can't be located. Also mentioned they wouldn't even order it for you . A frustrating and time-wasting experience overall. Edit: there is no link to click

This location needs better reviews and deserves them. I've always looked forward to visiting the…read moreBonney Lake Home depot due to the store layout and almost always having what I need. The free ship to store option has saved me time and money over home delivery. Just used my $50 perk from being a loyal customer which paid for my fence stain! Other locations I have been to do not compare. This location has it figured out and the staff too.

I went in to grab a few things and saw pick ups on blue tag (member pricing) for $1.79 so I picked…read moreup two. After standing in a long line to check out, my cashier changed from one woman to another mid ring. Weird but it happens. I noticed my two pickups rang at $2.99 each and asked her about it. She said "oh. Blue tags are for members only." I suppose errantly assuming because I wear a bra I'm not a member? (I am one.) Then she checked and said the pickups were on blue tag last month and pointed to a display near check stand. I said "Thats funny because I picked up two of these back on aisle 6 end-cap BECAUSE they were on blue tag." I told her I'd go take a photo and did and came back and showed her my phone screen. She reiterated the sale was last month. I reiterated that the price was on display in their store in washington state. She finally called the manager and price was adjusted but this left a bad impression on me. She never said "sorry for the confusion" or even "you were right." I hate retailers (and restaurants ) who display one price then charge a higher one. I'm also not keen on assumptions made about me because of my sex.

Best place to shop for tools etc in the area! All the…read morestaffing is top notch , you can tell they care about their customer experience. Always happy to help you find stuff and a lot of times will click coupons for you with out you even having them! The ITC membership is absolutely worth it- great savings easily adds up over time to be worth the cost of the membership. Store is always clean enough. Employees are constantly restocking shelves when they have more inventory. Easy parking lot to get in and out of. They're quick to open more registers so that lines don't get too long. It is evident the experienced employees are always quick on helping newer employees when they have issues etc Special thanks to Cody for the amazing service , but like I said all staff here are on par.

I rarely write reviews this detailed, but exceptional service deserves to be recognized…read more Michael Catania of Premier Services Group (PSG) is the definition of professionalism, integrity, and customer-first service. He was scheduled to come to my home to measure for flooring through Lowe's. Before the appointment, he took the time to ask the right questions. Instead of simply coming out, completing the measurement, and charging for a service that could not accomplish my goal, Michael chose honesty over convenience. His knowledge, experience, and integrity saved me from wasting valuable time, unnecessary expense, and the frustration of multiple deliveries and scheduling changes. He could have easily proceeded with the appointment, but instead he did what was right. That level of ethics is rare and deserves recognition. Michael is knowledgeable, professional, personable, and genuinely committed to helping customers make informed decisions. Because of his honesty, what could have been a very disappointing experience became one that increased my confidence in both Premier Services Group and Lowe's. Great companies are defined by great people, and Michael is clearly one of them. To Michael's supervisors and leadership: you have an exceptional employee who represents your organization with integrity, expertise, and professionalism. He protects your company's reputation, builds customer trust, and demonstrates the kind of character that cannot be taught. Employees like Michael are the reason customers return and confidently recommend your services to others. As someone connected to the military community, I know how much trust and reputation matter. Michael has absolutely earned mine, and I will not hesitate to recommend both him and Premier Services Group to my family, friends, and fellow members of the military community. Thank you, Michael, for doing the right thing. Your honesty made all the difference, and it did not go unnoticed.

Great customer service and isle are nice and wide. People were very helpful at the counter and…read moreeager to assist with sales.

From the lack of reviews for this place I am guessing most of the people that rent here are not on…read moreYelp. I wanted to give these guys a shout out though, not because they would appreciate it or even care but to help anyone else looking to rent come to a quicker decision. My neighbor and I decided to go in half on a lawn aerator rental. We had looked at the local big box hardware stores and when one of them letting us down by not having what they said they did in stock, we went a different route. These guys are fairly busy on the weekend as the locals seem to know where to go. The price was half of what the hardware stores were charging. They were polite and professional, and down to business. Total time spent picking up and dropping off was about 20 minutes. I will definitely go here anytime I need to rent equipment.

I priced out a pressure washer and driveway scrubber and compared it to Home Depot. 410 Rental had…read morebetter pricing so I wanted to support the local yocals. Dan was the service person and provided solid, straight forward attention. Without asking, he made sure I understood the tips and safety precautions before I left the lot. They did the heavy lifting and loading into my vehicle. Their arsenal of rental equipment was impressive to say the least. Will be returning my business and recommending to neighbors.

Shout out to Tori Flores, Millwork Specialist at Home Depot, Puyallup, WA…read moreAfter extensive research on a sliding glass door we purchased when we bought our South End home, Tori Flores was able to supply us with options we were told was not available (as well as full replacement options) at a much better price than we could find ourselves. Tori is professional, personable and has customer service skills that are be above and beyond. The special order was made and with Tori's expertise, saved me a considerable amount of money. The replacement slider door window was received much sooner than expected. The Customer Service Department phoned to let me know the order was available for pick up and the staff were incredibly helpful and pleasant. My husband and I recommend the Puyallup Home Depot to everyone! L & R Bromley

Made a quick stop to get some keys made. I found an associate, I wish I grabbed his name, to help…read moreme and he was so amazing. He didn't work in that department but was so helpful, kind, and friendly.

I needed a new computer as my laptop was beginning to act a little strangely and had become…read moreundependable. After talking to the guys at PC Tech, I decided to have them build a computer for me. I needed tons of RAM and I thought I needed the i7 processor. They walked me through the whole build process, explaining in detail why I didn't need the more expensive i7 and what options were available that met my needs yet was still within my budget. They never talked down to me. My new computer was ready less than a week later and I'm writing this review on it. Set up was so easy, it's embarrassing. I was up and running in minutes. Despite being retired, I still work full time and my computer is my primary tool. I am extremely happy with their work and my new computer. I have worked with computers in one way or another, but mostly as an user, since 1982. I know good service when I see it. I know phonies when I see them. These folks have done other work for me in the six years since I moved back home to Tacoma. I have never been overcharged; their pricing is eminently fair for the work they do. They are fast and efficient. They have even done a couple of quick fixes with no charge. I would highly recommend this business to anyone who needs computer repair or help. These are honest people who offer great service for a fair price, something that is becoming more rare as time progesses.

Outstanding service!…read more Gabe took the time to explain what was happening with our 5 computer network and got to work quickly. We didn't mind their "same day appointment" charge as we needed our problem fixed and they were very prompt. So if you want quick, efficient and thorough service for a reasonable price, give them a call. We definitely recommend their services.