Had a great experience here! Very in depth testing and professional. I really like Dr. Flanagen who…read morewas very professional and explained everything. Great glasses selection. I will be returning! Nice building. Easy parking. Transparent pricing.

This was my first visit to the Roswell eye clinic, and I had a very positive experience. I was…read morelooking for a new eye doctor, and my family recommended this clinic. When I initially walked inside, I was immediately impressed. I was greeted by multiple people at the front desk, and I appreciated their use of technology in allowing me to confirm my information and sign the acknowledgment forms on a computer screen. April, the Certified Paraoptometric (CPO), took me to the examination room, and performed visual acuity tests. She also used the Optical coherence tomography (OCT) to take images of the retina or back of the eye. I valued the way she took the time to explain each step in the process. Afterwards, Dr. Flanagan, the optometrist, came into the room and finished the eye exam. She was professional as well as personable, and she took the time to answer all of my questions. The next step in the process was sitting down with Chad, the optician, to review eyewear options and select frames. When I had questions about the charges, and what my benefits covered, he provided all of the details related to the frames, the lenses, and all of the various options. The final step in the process was checking out and providing payment. Yolanda, the front desk manager, was friendly, and she offered me the opportunity of scheduling my next appointment before I departed. After leaving the clinic, I received emails with a post visit survey, as well as a reminder of my next appointment date. I would definitely recommend the Roswell eye clinic to others, and I look forward to my future visits.

I really appreciate the genuine care my family and I receive from Dr. Nemi and his staff. He…read morelistens well and explains things very clearly. He takes time to answer questions and is not rushed. I have complete confidence in his expertise!

I called the office , kid you not she quoted me 400, for a contact eye exam . What shit they…read moresmoking on

DON'T GO HERE. The girls at the front test are RUDE & Nasty! All of his staff is nasty. I overheard…read morethem gossiping about customers. I asked for contact solution and she lied and said they didn't have any until I pointed out they did. Just like the other comments.. I've never not been able to get contact solution. All they want to do is take your money.! I took my prescriptions and left. After treating me poorly do you think I would do further business?! Of course NOT! All of his staff is horrible. Especially the front desk.! The girl that go over the contacts and insurance is horrible too. I asked her for solution and she act like she couldn't give it to me.. oh I have to ask the doctor.! I regret not reading the reviews beforehand because the concerns others expressed are absolutely accurate. From the moment I arrived, the front desk staff were unpleasant, unwelcoming, and unprofessional. The atmosphere felt transactional rather than patient-focused, and there was little effort to create a respectful or organized experience. Before I was even seen for my appointment, fees were already being attached to my profile without a clear explanation or detailed breakdown of what was covered by insurance versus what would be my financial responsibility. When a patient has active insurance, all fees should be disclosed upfront -- clearly, accurately, and before being applied. Patients deserve transparency, informed consent, and a thorough understanding of optional versus mandatory services. That standard was not met. The speed and manner in which charges were applied raised serious concerns about the office's billing and insurance procedures. In a healthcare setting, especially one that works directly with insurance providers, ethical administration and financial transparency are essential. Applying fees without proper communication creates distrust and gives the impression that revenue is prioritized over patient care. Given my experience, I believe this business would benefit from a formal review or audit of its billing practices to ensure compliance with proper standards. After obtaining my prescription, I chose to leave rather than continue doing business there. Based on the lack of professionalism, transparency, and accountability I encountered, I cannot recommend this office to anyone seeking trustworthy and patient-centered eye care.

Sydney is wonderful! She is so patient and kind. I came there for an appointment outside of a…read moreregular eye exam and she went above and beyond to give my anxiety and complete the needed tests. I have patronized this location for several years and will continue too!

I brought my son in for an eye exam. He is a catcher in baseball and has been having some trouble…read morepicking up the ball until it gets closer at times. I came to this location for my exam and my wife did as well. It is a nice location with nice areas, clean rooms, up to date equipment, good doctors, and a wide selection of frames. We came in, waited a beat, got taken back and went through the exam. Then the doctor took the time to explain what the results were. Not just gave them to us... he explained them and made sure we understood... a rarity in our world of physician care these days. We selected frames and went through the process in short order... A great location that I just wish was open on Saturday!! Obviously we will be back... I made my next appointment for January already.

The staff was extremely welcoming and friendly in every aspect, from taking my appointment over the…read morephone to checking me in/out, the eye exam, and helping me find my new glasses. Very knowledgeable staff, answered all of my questions, and guided me every step of the way. Dr. Dicus was amazing, very comforting and professional. She took the time to explain the process and results of my exam in a very logical manner, I never felt rushed. After having very poor eye exam experiences somewhere else, it was a very pleasant surprise to see how smooth the process could be with the right optometrist. This was my first time visiting Alpharetta Eye Clinic, but they are clearly focused on delivering a great Customer Experience, and they nailed it!

My wife and I have been seeing Dr. Winner for over 15 years, and I can't give him higher praise. He…read moreis not only a skilled doctor but also a genuinely good person who truly cares for his patients. Over the years, he has consistently taken excellent care of my wife's contact lens needs and prescribed me the perfect glasses for both my work and everyday life. If you're looking for a competent, experienced eye doctor who has everything you need right in his office, this is the place. It's not flashy or overdone; it's straightforward, professional, and effective. What stands out most is Dr. Winner's attention to detail and the level of care he provides. He makes sure you leave with exactly what you need for your vision. One experience that really highlighted his dedication happened recently when I developed a severe eye infection. After two unsuccessful urgent care visits, I was about to head to the ER. My wife suggested I reach out to Dr. Winner; even though it was a Saturday. To my surprise, he answered personally and told me to come in right away. What doctor does that these days? He examined me thoroughly, prescribed the right treatment, and gave me more effective care in 30 minutes than urgent care or the ER could have provided. Even more impressive, he followed up with me throughout the weekend and into the following week to make sure I was healing properly. That level of commitment is almost unheard of. I've seen other eye doctors in the past, but after experiencing the level of care Dr. Winner provides, I would never go anywhere else. He is truly one of a kind.

I've been coming to this location for all my eye needs for 20 years now!…read moreDavid is awesome! Zoey (sorry if I spelt that wrong) she is super friendly and helpful finding times to get me in between business travel. I highly recommend coming in if you have any question about your vision, contacts, and eyewear needs! 5 out of 5!

I had severe astigmatism and nearsightedness with onset at age nine. The special contacts I needed…read morewere uncomfortable and I hated wearing glasses. I could read the "E" at the top of the eye chart and that was all. As soon as I could, much later in life, I did something about it. Two co-workers recommended Dr. Ashraf of the Atlanta Vision Institute when he was with his former lasik surgery practice. On their recommendation, I had the same surgery performed (using a type of Bausch & Lomb equipment that is obsolete now). He corrected my eyes to 20/15 in one eye, and nearly 20/15 in the other. This was back in 2001 and I swear by my results. Lasik, though performed under a streamlined process, is still surgery, and you experience minor discomfort and inconvenience as you recover. The success rate is very, very high, as a result of being carefully screened beforehand. Read the literature accompanying your consent forms. I referred Miss D. to Dr. Ashraf after he formed the Atlanta Vision Institute, and he performed a different type of vision improvement surgery for her, and three years later she also is very happy with her result. We paid for and received the one-year touch-up package, though she did not use it.

Both my husband and I had our LASIK procedure done on the same day. Dr. Ashraf and his staff are…read moreextremely professional and personable. Very good bedside manner. I wore contacts for nearly 20 years and pretty blind without my glasses. I had tears of joy the moment I opened my eyes off of the procedure table. My vision was back approx 90% immediately after the procedure and continued to improve after couple of days. Thank you Dr Ashrah and his staff. You guys are amazing. Have I mentioned their offices are very trendy and upscale too?

I've been seeing (!) Dr. Arey for over twenty years--that speaks volumes. He's very professional…read moreand his kind manner always makes me feel welcome. Office staff always cheerful and supportive. And TODAY...Lina helped me select frames. She was very patient, a good listener and the best part--she is very perceptive as she knows what frames could look great on you. It's rare to find this kind of assistance. I walked out very happy with my selection!

Austin was so friendly and helpful for both me and then my daughter when she needed help picking…read moreout frames !

My visit was amazing, the staff were kind and friendly! The were able to schedule me the next day…read moreand they even take my VSP insurance! They helped me with a great pair of Tom Ford sunglasses and a year supply of contacts!!

I found Caris Eye Centers through a friend that has been going to Caris for years. This was my…read morefirst time going and I was completely disappointed. I took PTO to drive 40 minutes to my appointment only to arrive to a note taped to the door saying that the center was closed until further notice. I even received a reminder email the morning of my appointment and there was no indication of cancelation. When I tried to call them, their line was disconnected. I call every center's number I could find and their lines were all disconnected. As I sat in the parking lot trying to get anyone to answer the phone, I watched at least 6 other patients pull into the parking lot, walk up, read the sign, turn right around and leave. Looks like I wasn't the only one that didn't get the closure message. I better not be charged as a no-show for their unannounced closure. I won't be recommending them to anyone based off of this interaction and customer service experience alone.