I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

Xrissy was great both times I did the pre-op with her. Very personable and kind. Very thorough and…read moretook time to explain what she was doing every step of the way. She was training during my second visit and she was taking the time to make sure she was explaining to her trainee what she was doing. Great addtion to the staff/

My doctor, Laura Bealer, is very thorough, knowledgeable, and takes the time to not only explain…read morethings, but to listen to her patients. I recently had cataract surgery with her, and she was great! The follow-ups were thorough, and she addressed all of my concerns! Today, after the eyewear people next door made a mistake and gave me the wrong glasses, I tried to get a copy of my prescription from the front desk and was referred to Jonathan. I explained my dilemma to him, and he was amazingly efficient, clearing things up in a few minutes. He went above and beyond, explaining prescriptions and smoothing ruffled feathers with the eyewear people. He was friendly, courteous, professional, and extremely helpful!

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Still as excellent as ever! So happy we were recommended to them years ago. They are friendly and…read morethorough and I recommend them highly.

***Pre-COVID-19*** I…read morereceived cataract surgery at the beginning of December of 2019. Compared to other ophthalmology clinics, I chose Emory Eye Center over others due to several reasons. They... - focus on research rather than profit, which mean they generally carry the latest technology - better scores for patient happiness since EEC hypothetically would value people over profits - offer top tier graduate and professional programs (like their medical programs) My entire experience, from pre-ops to my actual eye surgery to my post-op appointment, was for the most part seamless thanks to Dr. Praneetha Thulasi. I asked her so many questions, and she never once answered without ever rolling her eyes or exemplifying any impatience. She explained as much as she could in layman's terms to me, too. She also executed my surgery flawlessly. Before, "white clouds" in my eye would obstruct my few making it even difficult for me to read. I had trouble driving at night. I couldn't enjoy life at times, honestly. But after my surgery, life never looked so clear. Thank you so much, Dr. Thulasi. I appreciate your masterfulness implanting that multifocal lens into my right eye. My only feedback? The clinic that performed my operation could have done a better job communicating my appointment time... I received three calls from three different people, and a few opportunities to improve reside there. The pharmacy that also provided the pre and post-op drops gave me the wrong prescription (but that's on them, really). Aside from these minor things, though, I LOVED the sweet nurses who took care of me. (I found out I can't stand watching a needle being inserted into my hand.) If you need a cataract surgery, I highly recommend Dr. Thulasi. Not only one of the best opthamologists, but doctors ever, too.

I had an appointment this morning. I took off of work to make this appointment. When I went to the…read moredesk to check in the person told me my appointment was canceled. They don't know who canceled the appointment but it was canceled without my knowledge. This trip cost me a day's pay, gas and a parking fee, all of which Emory will never give back. This is the second screw up. Two years ago, when I was at a family dinner, they kept texting me instructions of what to do after having eye surgery. WHAT??? Clearly wrong person. I guess they're getting me mixed up with someone else. I don't believe I'm going to give them a chance to get me mixed up with someone else. It's time for me to move on and find another doctor and office.

I am extremely disappointed with my experience at Georgia Eye Partners. My appointment was…read morescheduled for 10:00 AM, and I was not even called back until after 11:00 AM. The office later explained that there were only two doctors and three technicians working that day, but staffing issues should not become the patient's burden -- especially without proper communication or time management. What made the situation even more frustrating was seeing another patient with a 10:30 AM appointment get seen before I was ever called. At that point, it became very clear that appointments were not being handled fairly or efficiently. The delays became so excessive that I ultimately had to leave without being seen because the office had run so far behind schedule. Patients organize their entire day around medical appointments, and wasting over an hour of someone's time with little transparency or urgency is unacceptable. I understand that unexpected situations happen in healthcare, but this experience reflected poor scheduling, poor communication, and a lack of respect for patients' time. If the office knows it is severely understaffed or running significantly behind, patients should be informed upfront instead of being left sitting indefinitely in a waiting room. If you are someone who values your time, schedule, and basic professionalism, this may not be the location for you. Very disappointing experience overall.

You always have to wait 2 hours to see the doctor even if your appointment is early in the morning…read more This is very frustrating.

I saw Dr. Rali for the second time and he is much better than what I experienced before. He…read moreexplained everything made it very clear and listened to my concerns. Unfortunately I have to go back to my original doctor but I appreciated Dr. Rali and wish he would've been my surgeon. Also, as usual, the front desk staff is awesome!

Very professional and efficient yet sensitive Good parking…read moreand convenient to east suburbs

Dr. Menon performed laser cataract surgery for both my eyes, with an excellent result in both…read morecases. She was very good about taking the time to carefully explain all aspects of the surgery, as well as options. She is so calm and competent that any uneasiness I had as a patient was quickly dispelled. I now have the distance vision I had as a young man, and it is amazing.

I had a great experience with Dr. Udell and Intown Dry Eye Care. The office feels very calm and…read morepersonalized, and she takes the time to really explain what's going on instead of rushing through an appointment. I did an OptiLight treatment and was impressed with both the technology and the results. You can tell this practice is very focused on dry eye and ocular surface health specifically, not just general eye care.

I highly recommend Dr. Udell! Of all the medical practitioners I've seen, she's been one of the…read moremost understanding, patient, and informed doctors. I never feel rushed and she answers all my concerns. She also seems quite thorough - asking a number of questions and making sure my medical history is current in her files. I also appreciate how she stays up-to-date on the science and research. E.g., I'm quite impressed by how she knows so much about dry eyes, the causes, and the solutions. Living in Decatur, her office is very convenient for me, but also easy to get to from other parts of ATL. 5 stars

As a patient of several years, it was disappointing to learn that Dr. Jennifer Badaracco has left,…read moreas I always appreciated her excellent bedside manner. My recent appointment with Dr. Lindsay Eisenberg was efficient; however, during the exam, the doctor used her fingers to demonstrate slanted eyes while discussing dry eye and made a comment about Botox in relation to this. This gesture and remark were racially insensitive and have no place in patient care, as comments and gestures of this nature affect whether patients feel safe seeking care. I have decided not to return. Overall, the clinic runs smoothly, and don't forget to request your updated prescription at checkout!

Fantastic experience as someone who had to get glasses for the first time. I was able to get an…read moreappointment about a week out from my initial call. Every single staff member was pleasant and friendly and had all of my insurance information already loaded when I arrived, which made payment easy. I didn't have to wait after check-in and Dr. Mario was great at providing service and answering questions. I think the eyeglass selection could be improved as I would have liked high-end options. But aside from that, I'm very happy with my first pair and the overall cost. Can't recommend this place enough!