I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

My doctor, Laura Bealer, is very thorough, knowledgeable, and takes the time to not only explain…read morethings, but to listen to her patients. I recently had cataract surgery with her, and she was great! The follow-ups were thorough, and she addressed all of my concerns! Today, after the eyewear people next door made a mistake and gave me the wrong glasses, I tried to get a copy of my prescription from the front desk and was referred to Jonathan. I explained my dilemma to him, and he was amazingly efficient, clearing things up in a few minutes. He went above and beyond, explaining prescriptions and smoothing ruffled feathers with the eyewear people. He was friendly, courteous, professional, and extremely helpful!

Deeply unpleasant experience. Basic eye exam took 2 1/2 hrs and the contact lens shop was closed by…read morethe time I was ready for my contact fitting, so they told me I would have to schedule and pay for a second appointment. Lobby was loud and disorganized at check-in. Technician was clearly new to the job and messed up my refraction to the point another staff member had to come in and finish it. The actual exam with Dr. Menon lasted about 10 minutes and was fine, but every other piece of this visit ranks as one of the worst services I've ever received. Will not be returning for that contact lens fitting!

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Even a one star review is optimistic. My husband waited four hours to be seen yesterday. His…read moreappointment was at 1:30 and he wasn't seen until 5:30. No doctor is going to perform any kind of comprehensive exam on someone at 5:30 on a Friday afternoon. The doctor was in and out very quickly and did little more than say come back in 6 months. We won't be back. There are plenty of doctors with better run practices that treat glaucoma.

Midtown Center - Was a patient there. Had surgery there. Months later had a severe eye infection…read more Called for appointment, but of course it was a month later. Asked to go in that day and was put on hold for eternity. Drove there and asked to see the doctor. The 3 women there were black and were extremely rude and unprofessional. They had me sit and wait for hours while a black guy came in without appointment and the women immediately helped him. After waiting all that time, one of the women came out and said that I would not be seen that day. I heard the other two women laughing from behind the desk. Never go there, especially if you are not black!!! By the way, went to another office that saw me immediately and said I had two ulcers on my cornea and had I waited I would have gone blind.

I am extremely disappointed with my experience at Georgia Eye Partners. My appointment was…read morescheduled for 10:00 AM, and I was not even called back until after 11:00 AM. The office later explained that there were only two doctors and three technicians working that day, but staffing issues should not become the patient's burden -- especially without proper communication or time management. What made the situation even more frustrating was seeing another patient with a 10:30 AM appointment get seen before I was ever called. At that point, it became very clear that appointments were not being handled fairly or efficiently. The delays became so excessive that I ultimately had to leave without being seen because the office had run so far behind schedule. Patients organize their entire day around medical appointments, and wasting over an hour of someone's time with little transparency or urgency is unacceptable. I understand that unexpected situations happen in healthcare, but this experience reflected poor scheduling, poor communication, and a lack of respect for patients' time. If the office knows it is severely understaffed or running significantly behind, patients should be informed upfront instead of being left sitting indefinitely in a waiting room. If you are someone who values your time, schedule, and basic professionalism, this may not be the location for you. Very disappointing experience overall.

These people are unprofessional and just want your money! The young person doing my eye exam was…read morechewing gum and had a negative attitude, then the doctor who followed up seemed to have no interest in giving me information, then they said I needed Cataract Surgery and sent me to talk to the financial person to get prices. I had a bad feeling about them and wanted another opinion so I went to get another exam at Emory Hospital. This exam was much more thorough, nicer people and Much more professional. I turned out that I did NOT need surgery at all......just Night Glasses for driving at night to cut down the glare. I have a slight astigmatism in one eye, not cataracts. Don't waste your money on Georgia Eye Partners!

I saw Dr. Rali for the second time and he is much better than what I experienced before. He…read moreexplained everything made it very clear and listened to my concerns. Unfortunately I have to go back to my original doctor but I appreciated Dr. Rali and wish he would've been my surgeon. Also, as usual, the front desk staff is awesome!

Very professional and efficient yet sensitive Good parking…read moreand convenient to east suburbs

Dr. Menon performed laser cataract surgery for both my eyes, with an excellent result in both…read morecases. She was very good about taking the time to carefully explain all aspects of the surgery, as well as options. She is so calm and competent that any uneasiness I had as a patient was quickly dispelled. I now have the distance vision I had as a young man, and it is amazing.

I had a great experience with Dr. Udell and Intown Dry Eye Care. The office feels very calm and…read morepersonalized, and she takes the time to really explain what's going on instead of rushing through an appointment. I did an OptiLight treatment and was impressed with both the technology and the results. You can tell this practice is very focused on dry eye and ocular surface health specifically, not just general eye care.

I highly recommend Dr. Udell! Of all the medical practitioners I've seen, she's been one of the…read moremost understanding, patient, and informed doctors. I never feel rushed and she answers all my concerns. She also seems quite thorough - asking a number of questions and making sure my medical history is current in her files. I also appreciate how she stays up-to-date on the science and research. E.g., I'm quite impressed by how she knows so much about dry eyes, the causes, and the solutions. Living in Decatur, her office is very convenient for me, but also easy to get to from other parts of ATL. 5 stars

They definitely listen and care which is so rare these days…read more Easy to make an appointment. Very happy!

I was a patient at this practice for about 8 years. I'll preface by saying for the most part, my…read moremedical care and the medical staff were good. However, the front office staff and office policies have not been a good experience. I recently moved out of state and attempted to access my records via the patient portal and could not access them. Per an email request, I received a phone call saying I could complete a form for my new physician (I've already done this) and if I wanted my records I could PAY A FEE for them to be provided via CD. I have two overwhelming concerns: 1) I and/or my insurance company have paid through the nose for medical care for the past 8 years; and 2) who uses CDs anymore-- new computers don't come with a CD drive! What century are you in? Everything is cloud-based now and precisely why I should be able to access my records via the portal. As an example, I can access my Emory and Mayo Clinic records today (some are over 2 decades old and others over a decade old). This is a terrible business practice and nothing but a MONEY MAKER for this practice. I'm hugely disappointed in this nonsensical practice. And, I would also be concerned about a medical office SNAIL MAILING private, medical records. Isn't this a HIPAA privacy concern?