I saw Dr. Rali for the second time and he is much better than what I experienced before. He…read moreexplained everything made it very clear and listened to my concerns. Unfortunately I have to go back to my original doctor but I appreciated Dr. Rali and wish he would've been my surgeon. Also, as usual, the front desk staff is awesome!

Very professional and efficient yet sensitive Good parking…read moreand convenient to east suburbs

I think the eye doctor is great ! The front office staff is why I won't go back . Very rude and…read moredismissive paid almost $700 for glasses the rep was rushing me and didn't explain anything I felt as if she was trying to make a quota . When I went to pick my glasses up I was handed at the front desk not sat down to make sure they were great fit nothing and this was the same lady as well. I never went back and dealt with my glasses slipping off my face so I didn't have to deal with her . Wasn't a terrible experience but wasn't that great either .

Dr. Roberts handed me my eye glasses and contact prescription without signing it and spelled my…read morename wrong. He directed me to the Stockbridge Walmart to pick up a sample pair of contacts and then order the contacts if the samples worked out. He did not sign the prescription or print his prescribing number on it. it is a worthless piece of paper. This entire situation has taken me days on end to get nowhere. Do not use this Dr. He is worthless. Absolutely horrible.

I'm extremely disappointed with today's experience. Tap is my usual form of payment, yet the system…read morewas not working and no notice or alert was provided to customers beforehand. Instead of handling the issue with understanding, Susan suggested that I either wait for someone to bring me the $10 co-pay or leave to get it myself -- which is completely unreasonable, especially for a long-time customer. Additionally, when I was directed to the exam room, I was asked to sit in the exam chair; however, the previous customer's hair and neck oil were still visibly present on the chair. When I mentioned it, the staff member responded, "I'll clean it off." My immediate thought was -- but when? That kind of oversight raises serious concerns about hygiene and professionalism. The overall environment is unpleasant, and the level of customer service is unacceptable. Furthermore, Ayman's behavior was unprofessional; interrupting and finishing my sentences while I was explaining my concern shows a clear lack of leadership and respect. This experience has been deeply frustrating, and I will not be returning.

It's amazing! Dr.Nassar and his brother and kind calm people. I really recommend this place and…read morewhenever I need my eyes checked, I have a place to count on!

The entire "first time" appointment was exceptional: from reception: polite, efficient,…read moreprofessional, to the pre-appt work-up with the nurse who was congenial, knowledgeable, and took time to answer all of my questions; to Dr. Patel who was patient, thorough and knowledgeable: to the optician who not only ordered my lenses faster than I've ever had that done but, again knew her job thoroughly and even fixed the frames of my old glasses; this is a well run, organized, productive and professional eye care center. I will trust my eyes and vision to Jeffries Eye Care from now on.

I've been seeing Dr Jeffries for at least 20 years…read more She is professional and She cares I would not see another optometrist. I would highly recommend her and her staff

I had injured my eye, and I was able to get in the day I called- even as a new patient! Not only…read moreis everyone very friendly & helpful, but the Doctor gave me a discount since I am unemployed & uninsured. Great place, I will return.

Dr. Knight is as good as it gets. Very Professional, patient, explains his findings in plain…read moreEnglish. State of the art equipment with results manually verified and interpreted by his years of experience.

Just had my appointment with dr Montgomery. What a wonderful staff…read more My new glasses are "everything " It's just amazing how clear the world is. I've been to other doctors, but no one had figured out the perfection my new glasses are. Best eye care center in Ptc!!! Lacey

Having your business closed at lunch is ridiculous. of people work during Monday through Friday…read moreand to be closed during their lunch break it's just bad business practicing. It also shows a lack of customer service and care for community. If you're looking for somewhere convenient to help you take care of your eyewear needs then I would choose somewhere else.

I've been going here for many years - they are super nice, and especially good if you have…read morecomplicated eyes or a family history of eye disease.

I wish I had a better review to leave; however, at this point this is not the case. I've been…read morecoming to this office for many years, and generally had good experiences up until about two years ago. I came in for my routine exam, and things went as expected. I picked a pair of frames and spent about $300+ after insurance. Again, no complaints. Kat called me to inform me that my glasses were ready for pick up. I went and immediately noticed that the prescription was not correct. I shared this concern at pick up and was told that due to the prescription that I needed to wear them for about two weeks to allow my eyes to get adjusted. I didn't fully understand this because my prescription was the same as it had always been. I complied, and experienced headache and eye aches. I shared this and went back to the location. Again, I was assured that the prescription was current and shouldn't cause me to have any concerns. Instead it was. No resolve, I left to advocate another day. I went home and found my prescriptions from the prior year and current year, I called back and spoke to Kat to share with her my concerns and findings. She found the error, and i stead of apologizing she just took the glasses. The wrong prescription was totally wrong. I left the glasses and came back a few days later to pick them up. Again, I am still having an issue seeing. I shared this again, but was over talked and ignored. I was given the same advice of allowing the eyes to adjust to this situation. After two weeks and same concern I went somewhere else. They were able to find the concern and I spoke with the location and was told I would get a call back. It never happened, time passed and it slipped my mind to follow-up. I did call back months later and was told that although I communicated my concerns of not being able to see, and I was awaiting a response that too much time had passed for them to adjust the prescription. It sucks that I have had to overly communicate, advocate and continuously go back and fourth to get this situation corrected and still no resolve. I shared my concerns at every visit. I brought up the concern and did everything and I am still in a position of losing out money because of this. While I have a good experience at this facility the last two years have been difficult. I am choosing to not patronize going forward. While this is my experience, I share so that you are well informed.

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.