I normally don't write reviews, as who (really) knows whether they are written by real customers…read more So, please trust me that I'm a real customer and an honest person. Great service deserves recognition, and I believe you should treat people like you want to be treated. I had a bad transmission leak, and got our van towed to Rand's a bit after noon on Dec. 30, 2024. The Service Manager indicated he had a pretty good idea of what the issue was (transmission cooler line), and they would take care of it. Being Dec. 30, I was not sure when I'd get the van back, since the scope of the work was unknown, and could they could even get the part needed. Surprisingly, I got a call around 4:15 that same day that the van was ready. My wife and I drove over to pick it up and met three handsome young men waiting for us (they close at 4:30, so we arrived a few minutes after that time). Between their quick repair, and the very reasonable cost, I will definitely be going back. So, in too many words, I am a fan of Rand's and encourage other customers to give them a try. I really don't think you'll be disappointed.

Don't go anywhere else. Superior beyond value added. This place rules. A true mom & pop type place.read more

Being that I'm new to the Worcester area (and female....girls- you know how it is) I was looking…read morefor a place to bring my car that I felt would take care of me and present honest, fair prices as well as good work. Greasy's definitely nailed it! I was blown away by the customer service as Tom, the service manager, patiently helped me navigate my way through the warranty issues I was having. In the end- he gained a new and lifelong customer. I will absolutely refer my friends and family to them and recommend you check Greasy's out so you can see for yourself!

Not only did they never repair my car because problems please don't bring your car they don't know…read morewhat they're doing.. I picked up my car one day and they forgot to put pots back therefore I had to call AAA when I drove it. It cause more problems can practically destroyed my car because of their incompetence. How would you like a mechanic that not only fix the problem that they said they did but then left parts out. Which caused more problems. I had to get rid of the car because they didn't know what they were doing please don't bring your car there

I wish I could give Eli 10 stars! I got stuck in Worcester last week with brakes that failed, over…read morean hour from home and having to drop off a family member with cancer for an appointment. Duquette's service station was the closest to St. Vincent's so I just drove there carefully and showed up without an appointment throwing myself on his mercy. Eli was the only mechanic on duty that day, and he had just become owner of the shop a month ago when the former owner retired. He immediately understood, called to find out the cost of parts, gave me a very fair price and had the brakes done within 90 minutes! The entire experience was fabulous: the waiting room has cushy chairs, the place is very clean and inviting, Eli offered bottles of water and snacks and was both a skilled mechanic and an amazing host. I will definitely be going back there!

Brought my car there to get fixed. Cost me $1500 to have it repaired twice and another 1200 to fix…read morethe problems the original hack job cost. Now I'm left with the same problem I brought it there for and out $2700. I can't stress this enough. Stay far away from Duquette Service Station .

Paul from NextLife Solutions provided incredible and exceptional service and expertise in repairing…read moremy Thumper Mini Pro 2 Percussive Massager. Paul demonstrated advanced technical skills in cleaning and repairing the legacy electronics involved and he restored the massager to its original functionality. He successfully diagnosed and addressed the issues that had rendered my high end massager unit non-functional for decades, stored away in a box. Paul kept me informed throughout this surprisingly short 2-day process, ensuring transparency and updates. He went WAY above and beyond to accommodate my needs, showing flexibility and a willingness to help in anyway that he could. Paul maintained a high level of professionalism, providing a clear price quote from the beginning and sticking to it without any last minute surprises. I was very impressed with him as a person and as an electronics repairman. The repair was done to a high standard, and the Thumper Massager is now functioning again just like it did when it was brand new !! Also , I have to mention that this job was somehow completed in record time, and far exceeded my expectations. Paul's exceptional skills, work ethic, personality and dedication to customer satisfaction were very evident and much appreciated by me. Thanks again to Paul and NextLife Solutions !! Michael Sarni

He I a dependable mechanic tried to install my serpentine belt and successfully but needed more…read moretender care! Great guys will use him in the future

Received a detail inside and out but when I paid they never asked until several weeks later if I…read morewas satisfied. I would have mentioned it on my way out but they were too engrossed in speaking Spanish to each other. That was nice that the owner bothered to call later. I told him the work was marginal or so-so. He didn't ask why. They never cleaned the carpet on the drivers side as there was lipstick glaring that was never touched. I wouldn't go back, work was not worth what I paid.

This place will rob you blind will give you a good price to get you in the door...but wait Mark my…read morewords your phone will ring with your vehicle need something more..do your self a favor go somewhere else say your time and money

Bob welded a lawn tractor mower deck mounting bracket in minutes while I waited. $40. Beautiful…read morejob. He has all kinds of metal machine tools and welding equipment. Go here for all your metal parts repairs!

Bill did a great job fixing our lawn mower & weed whacker for a very reasonable cost. He was super…read morefast & his hours are great. We would call him again.

One of the biggest problems people have with any kind of work done by repair shops is knowing that…read moreyou can trust the mechanic. Tony is one of the most honest and trustworthy people you'll ever work with. He knows what he's doing. Will always give you the best price and recommend what he thinks you need rather than just upsell you for more money. ThanksTony

If there are more honest or hardworking mechanics, I haven't found them. Super reasonable and…read moreresponsive as well. We don't know what we'd do with Tony and Steve!

This spot has been my go too since I moved here , you get what you pay for and if you want cheap…read moreauto care, go else where. They don't over charge and you will be happy , satisfied and safe once they are done , you'll pay what you must. They are fast and friendly and have no complaints.

Just had my oil changed and always the service was excellent, professional and courteous…read more I have been going there for many years and would highly recommend