Hi, When I moved here to Pataskala I was hoping to be able to find the people I would need help…read morefrom in the trades. I am a widow and just can't manage a car without assistance. My husband was one of the handiest people on the planet , me.... not so much! Chet's has been wonderful to me. When I came I had an ancient Toyota Sienna with 273,000 miles on it. He kept me going in that for a couple of years until I found a decent deal on a 3 year old Toyota Highlander. He had fixed the weird and performed the simple maintenance requirements at reasonable prices with integrity and fairness. I just wanted to share so that any other women out there would know they could go there and not be taken advantage of.

Worst shop to go to would not go there for air in my tire they dont know how to treat customers and…read moreif ur not spending big money with them they look at you like your trash they need new service writers and everything there is not one nice guy in the place the guy when u walk in the front door to the right he ask my wife if she was stupid like what kinda place is this i hope this gets to the owners

Folks Yelp is not the place to go for automotive advice…read more That said, I just had my 1999 Ford Van Transmission overhauled by A-Team. I'm an aircraft mechanic by trade and I choose this mom and pop shop over the National Chains or so-called factory rebuilt transmissions found online. Excellent communication during the 2 week process with zero complaints. $3500. Just passing through 2000 miles, my tranny shifts better than new. Thanks A-Team!

Took my mom's car in for a free diagnostic and they were very professional and helpful…read more I highly recommend.

I have been coming to Car Doctors for many years when Nick was the owner. He ended up selling the…read moreshop to new owners and they have taken the shop to a new improved level. They now have a bigger facility, nice customer lounge with TV and free cold beverages. They recently got a new logo, and business is booming. All their mechanics are ASE certified, and they know what they are doing. I have three vehicles that I have serviced here regularly for brakes, tune ups, air conditioning, suspension and occasionally oil changes. In one of my vehicles I needed a new engine and they gave me three options depending on your budget: Junk yard used engine with 30 day warranty, reconditioned engine with one year warranty or new engine with three year warranty. I opted for the new engine. My vehicle now runs very good and have had no other issues with the engine since the engine was replaced. Their prices are very very reasonable compared to other mechanics. I always shop around and they almost always come in below what other shops charge. I trust them and I won't go anywhere else. Customer for life.

I stopped in and made an appointment to have them check and diagnose a front suspension problem. We…read morescheduled 3 days in advance for an 8 am appointment for Friday morning . They told me the diagnosis would cost $110.00, it would take an hour or so to check the suspension and the charge would be credited towards repairs that would be scheduled at a later date. When I arrived a few minutes early for my scheduled appointment time they asked if I could leave my vehicle for the weekend as they didn't have time for my scheduled appointment. They tried to explain that they had a technician leave a week before they made my appointment. No phone call before I got there to advise me of their problems. It's apparent that customer service is not one of their top priorities. I'm going to steer clear of this place and definitely would not recommend them to anyone!

I dropped off my car here for a diagnostic concerning a fluid leak. The next morning I received a…read morecall back, assuring me the cause of the leak was a simple loose oil drain plug and oil filter, the issue was totally fixed, and it was no longer leaking. I picked my car up to find, after only 30 minutes of being home, that there was still a leak. I called and the man said it was "residual" and to run it through a car wash and it would be fine. I did as he instructed, but it continued leaking. I took it back to them that same day, and when they looked at it again they said it "looks like" the leak is coming from the oil filter, but likely wasn't the filter itself, rather it was the part the filter connects to on the engine. They were willing to replace that part for $500, and when I asked "but you don't know if that's actually going to fix the leak?" he said no. I spent $75 for the "diagnostic", $22 for a car wash, plus about $50 in Uber rides over the course of 24 hours and still never got an actual diagnosis for the leak. These guys are willing to load up the parts cannon (with your money, of course) and just start shooting. Biggest waste of time and money. Do not take your car here unless you are willing to spend entirely too much for them to only guess what might be wrong with your car, instead of simply cleaning the engine, adding some dye to the oil and looking to see where the leak is coming from - otherwise known as performing a proper diagnostic for an oil leak. To make matters worse, I also found a few things missing from my car after I left. It only cost me $50 to replace what was taken, but still, not a good look. It's also worth mentioning that when I took my car back to them for a second attempt at a proper diagnostic, I overheard a conversation between the man I dealt with through this process and another guy who was working there. They didn't realize I had come in yet, and the door between the lobby and the garage was left wide open so I overheard the one say he was going to "bring some of those pre rolls" and I'm assuming they were referring to pre rolled marijuana cigarettes, as I am not familiar with any other type of "pre rolls" that would make sense in the context of that particular conversation. I will never take my car to this or any AAMCO ever again. This was by far the worst experience I have ever had with a large, well known company I previously thought of as reputable, and it was also my worst experience with any mechanic, ever.

DO NOT GO TO THIS BUSINESS! They are shady, and unprofessional, and try to take advantage of you!…read more On April 10, 2020 my wife took her Chevy Tahoe to Dave's Automotive right next door because the vehicle was shaking from under the hood while driving. Dave's advised that it MAY be something with the transmission, and they don't do transmission work, but they recommended that she go to Aamco right next door (across the parking lot). She went next door, and Aamco charged $45 for a diagnostic. They drove the vehicle and came back and said that there were leaks in the transmission, some gears were slipping, and metal shards in the transfer case/gearbox. They gave a quote of $3300.00 for a rebuilt transmission. We brought the truck home and put it in the garage while we were trying to figure out where to come up with $3300.00 and contemplating just getting another vehicle. I then remembered, one of my fraternal brothers owns a transmission shop (since 1987). I reached out to him to have him take a look at it. I took it to him on April 17,2020 and after driving it on I-71 for 4 exits at 80 MPH, he immediately diagnosed that the shaking wasnt from the transmission. He drove it back to his shop and looked up underneath at the transmission and said the transmission was fine and looked great (no leaks). He then diagnosed that the shaking was likely from a misfire. He recommended changing the spark plugs & wires. He personally couldn't replace the spark plugs and wires because he strictly does transmissions. Today April 20th, I had a mechanic family member replace the spark plugs and wires. I bought the OEM plugs & wires, plus I paid the mechanic. Total spent: $140.00! Problem solved. Truck is now riding like new! Also today, my wife and I went back to Aamco to lodge a complaint. The young fella at the desk said he was the manager (I forgot his name). We proceeded to tell him what happened. He kept saying, the transmission is gonna go out unless we do something about the leaks and metal shards. I told him that I took it elsewhere and it was diagnosed by a transmission specialist with over 30 years experience who said that nothing is wrong with the transmission. He kept saying it was. I advised him that he knows good and damn well that the NEVER diagnosed it, and just saw my wife come in alone, and saw dollar signs! This is absolutely pathetic and unprofessional! Another woman in the lobby while we were there said she brought her car in 2 months ago because it was shaking and $600.00 later, she's having the same exact problem. She said it was still shaking the same day she picked it up. At that time they said she needed a different part and would fix it when the part came in. That was 2 months ago and her car still isn't fixed! There's not an auto parts store in America where you wait 60 days + for a part, unless it's a classic car. Her car couldn't have been no more than 6-7 yrs old! This place is shady! THE WORST BUSINESS PRACTICES IN ALL OF CENTRAL OHIO! Not one time did this "manager" apologize or offer the $45.00 back for the OBVIOUS misdiagnosis! He just kept "defending the diagnosis that was given"! But don't worry, I got a really big and loud mouth! I will be placing reviews here on Google and Yelp. I will be sharing this horrible customer experience via all social media platforms and my over 5,000 followers. I will also lodge a formal complaint with the BBB, the Reynoldsburg City Attorney, and Reynoldsburg City Council, as I have a personal friend who currently sits on the City Council. You play checkers, I play chess....

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

Since moving to Columbus in mid-2017, I hadn't taken my car to an actual garage, preferring to just…read moreget my regular oil changes at the usual drive-thru chains. But with an aging car that is starting to get leaks and other wear and tear, I knew it was high time to finally get an inspection. Fortunately, Yelp recommended Tom & Jerry's, and after taking it in and getting some substantial service done, I couldn't be happier with my experience. One of the great things about T&J's is that they text you a link to your inspection report, which lists urgent, not-so-urgent, and recommended items to address...and pictures of all of the problem areas. I was actually quite relieved that my car's main leak was from cracked transmission lines and not an actual failing transmission. Even if I didn't have some basic mechanical knowledge, it would have been obvious from the pictures that the lines needed to be replaced. Likewise, images of battery life, ride quality, and other factors all helped me opt to fix the more urgent service items. When talking to the technician over the phone, he never tried to sell me on the less urgent items (such as a loose sway bar), and the prices quoted were very reasonable. Ultimately, I spent $1200 on four tires, a new battery, a replaced passenger mirror (labor only -- I'd brought in the part), an oil change, the inspection itself, and the replacement transmission lines. It would be an exaggeration to say my car feels new, but there's something to be said for the peace of mind that it's been thoroughly inspected, and the key issues have been addressed. Given that I was dreading having to potentially shop for a new car, I'm especially glad for T&J's service. One minor negative that is nonetheless worth mentioning is that they don't have much of a waiting area, and there aren't any decent places to sit for awhile nearby (the Starbucks, five blocks away, is drive-thru only!). After wandering around the area for awhile, I wound up just getting a Lyft home. Not a big deal at all, but just be prepared to drop off your car and have a pick-up option ready.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).