This is one time I had a vehicle breakdown and was blessed to take it to someone who cares about…read morelife, issues, And Car-plicated struggles that come along with life. Scotts Transmission fix my car according to what they stand for in their beliefs.

Took my Jeep in for what I figured was a big issue. Turned out to be not a major problem. They were…read morequick and fair priced. Good people. I will definitely go back for any transmission issues in the future.

Hi, When I moved here to Pataskala I was hoping to be able to find the people I would need help…read morefrom in the trades. I am a widow and just can't manage a car without assistance. My husband was one of the handiest people on the planet , me.... not so much! Chet's has been wonderful to me. When I came I had an ancient Toyota Sienna with 273,000 miles on it. He kept me going in that for a couple of years until I found a decent deal on a 3 year old Toyota Highlander. He had fixed the weird and performed the simple maintenance requirements at reasonable prices with integrity and fairness. I just wanted to share so that any other women out there would know they could go there and not be taken advantage of.

Worst shop to go to would not go there for air in my tire they dont know how to treat customers and…read moreif ur not spending big money with them they look at you like your trash they need new service writers and everything there is not one nice guy in the place the guy when u walk in the front door to the right he ask my wife if she was stupid like what kinda place is this i hope this gets to the owners

Folks Yelp is not the place to go for automotive advice…read more That said, I just had my 1999 Ford Van Transmission overhauled by A-Team. I'm an aircraft mechanic by trade and I choose this mom and pop shop over the National Chains or so-called factory rebuilt transmissions found online. Excellent communication during the 2 week process with zero complaints. $3500. Just passing through 2000 miles, my tranny shifts better than new. Thanks A-Team!

Took my mom's car in for a free diagnostic and they were very professional and helpful…read more I highly recommend.

I had my car at another shop for a routine repair. An error in the original shop's work damaged my…read morecar to the point that they recommended a dealership or Car Doctors for additional work. Car Doctors took on the job and did everything superbly. I can't say enough about the customer service and quality of work. My car ran fine before it broke down initially, and it runs even better now than before everything happened. The folks at Car Doctors deserve 5,000 stars instead of 5.

Took my Toyota there for radiator replacement. Nate is a great guy, really helpful, explains what…read moreis happening. Car doctors doesn't take your money just to the sake of business, they are honest people, they don't just replace, they evaluate, if it doesn't need it, they don't do it, I like that. They keep you updated through Text, and follow up text after you get your car back., I really appreciate and value this; very good quality in a shop, they treat their customers just like their own family. This isn't my first time going over there, each time I have had the same result. I will definitely give this shop a five

Super service from these guys, been comming for thirty years to change trans fluids in my tow…read morevehicle. Ron renders great customer attention and service help

I dropped off my car here for a diagnostic concerning a fluid leak. The next morning I received a…read morecall back, assuring me the cause of the leak was a simple loose oil drain plug and oil filter, the issue was totally fixed, and it was no longer leaking. I picked my car up to find, after only 30 minutes of being home, that there was still a leak. I called and the man said it was "residual" and to run it through a car wash and it would be fine. I did as he instructed, but it continued leaking. I took it back to them that same day, and when they looked at it again they said it "looks like" the leak is coming from the oil filter, but likely wasn't the filter itself, rather it was the part the filter connects to on the engine. They were willing to replace that part for $500, and when I asked "but you don't know if that's actually going to fix the leak?" he said no. I spent $75 for the "diagnostic", $22 for a car wash, plus about $50 in Uber rides over the course of 24 hours and still never got an actual diagnosis for the leak. These guys are willing to load up the parts cannon (with your money, of course) and just start shooting. Biggest waste of time and money. Do not take your car here unless you are willing to spend entirely too much for them to only guess what might be wrong with your car, instead of simply cleaning the engine, adding some dye to the oil and looking to see where the leak is coming from - otherwise known as performing a proper diagnostic for an oil leak. To make matters worse, I also found a few things missing from my car after I left. It only cost me $50 to replace what was taken, but still, not a good look. It's also worth mentioning that when I took my car back to them for a second attempt at a proper diagnostic, I overheard a conversation between the man I dealt with through this process and another guy who was working there. They didn't realize I had come in yet, and the door between the lobby and the garage was left wide open so I overheard the one say he was going to "bring some of those pre rolls" and I'm assuming they were referring to pre rolled marijuana cigarettes, as I am not familiar with any other type of "pre rolls" that would make sense in the context of that particular conversation. I will never take my car to this or any AAMCO ever again. This was by far the worst experience I have ever had with a large, well known company I previously thought of as reputable, and it was also my worst experience with any mechanic, ever.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

They completed the service requested same day and for a very fair price. Good service at a…read morereasonable price is almost unheard of. I'm extremely happy and appreciative. I had an issue with an oil send unit on my 97 GMC Sierra 2500 with 454. They replaced it quickly, efficiently and it works as it should now. True blessing! thank you!

Came in for some work on my steering wheel and they fixed it same day. Friendly staff, and a fair…read moreprice.