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    MD Furniture

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    2 years ago

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    HomeGoods

    HomeGoods

    3.2
    (12 reviews)
    0.2 mi

    I've bought mainly from their coffee sections, snacks, and bathroom decor. They have a decent…read morevariety of items and I especially enjoy the coffee and clearance section. On a recent visit, I was particularly impressed by a store associate, Keisha, who showed such warm, refreshing, and personable customer service to multiple customers, including myself. At the register, Keisha and I ended up having a passionate discussion about Dubai Chocolate and next thing you know I'm leaving the store with Dubai chocolate! (by ForEva chocolate). And the chocolate was excellent. Moments like this is what makes shopping interesting and fun. Thanks Keisha! Parking is easy! Overall, I'd recommend!

    Review for HomeGoods - Laurel, MD (August 25, 2025, 12:30 PM)…read more My experience at the Laurel, MD HomeGoods on Monday, August 25th at 12:30 PM was shockingly poor. I was assisted by the Assistant Store Manager, Veda, whose rude, dismissive, and unprofessional behavior was appalling. As a loyal HomeGoods customer who spent $600-$800 at this location the prior week and over $1,000 at nearby locations, I was stunned by the lack of basic courtesy. From the start, Veda offered no greeting and carried an annoyed, impatient attitude. I came in to return four items with a valid receipt, but instead of helping, she immediately looked for reasons to deny my return. She repeatedly stated: "The description is not for these items," and when I asked her to clarify, she refused, saying: "I'm not going to tell you that" and "I don't have to." This is completely unlike any other HomeGoods experience I've had, where employees clearly explain receipt discrepancies and process returns efficiently. When processing the remaining two items, Veda again checked the system and incorrectly claimed one item was not on my receipt. When I corrected her, she responded only with a dismissive "Oh." She even attempted to break open a sealed box to inspect its contents, despite the box clearly being unopened. The entire interaction was unnecessarily hostile, rushed, and unprofessional. I later called another HomeGoods location. The manager there reviewed the department numbers, confirmed the items matched, and processed my return immediately, highlighting the stark contrast in customer service. Before driving 45 minutes, I returned to Laurel to ask Veda for her full name and title. Again, she was dismissive, refusing to provide complete information and saying: "You are the one with the nasty attitude. I do not care how much money you spent at this location." This behavior reflects poorly on both Veda and the store's management. Good customer service requires patience, communication, and a willingness to resolve legitimate issues - all of which were completely absent. I contacted HomeGoods Customer Service the following day; the representative apologized, documented my complaint, and promised a call from store or regional management within 24 - 48 hours. As of September 3, 2025, I have received zero follow-up. It is alarming that this is not an isolated incident; multiple reviews confirm Veda has treated other customers similarly. Laurel HomeGoods management should understand that experiences like this drive away loyal customers. I deserve a formal apology, but I will never return to this location and will actively discourage clients from shopping there. This is a clear reminder that good customer service is not optional - it is essential for maintaining trust, loyalty, and a positive reputation. Buyer beware: I gave Laurel HomeGoods time to address my concerns, but they failed. Check the reviews - Veda is a recurring problem, and management seems unbothered by her behavior.

    Photos
    2023
    2023
    HomeGoods
    HomeGoods

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    Peg Leg Vintage

    Peg Leg Vintage

    4.7
    (48 reviews)
    5.4 mi
    $$

    Late to the party but I finally made it to this vintage store when I saw they were doing a big…read moregiveaway on a bunch of random things on some random weekend. I used that as an opportunity to visit, and I got to explore the rest of the store. They're located in that random giant industrial area that runs alongside Route 1 on the side where the train tracks are. It can definitely be easy to miss, and parking in the lot itself is quite limited. The adjacent street allows parking too, but sheesh it gets crowded. The vintage store is bigger than it may appear from the outside, and there's truly a LOT to sort through. Furniture, trinkets, pillows... you name it, they have it. There were some small tables and stools that almost found a home with me, but I was like... where am I going to put these things?! My kitchen is already being to be overloaded, and I rather not have that same energy rippling through the rest of the house. I ended up seeing this beautiful and vintage black and gold highball and shaker set that fit my bar / living room space really well, and I couldn't resist. I haven't been back in a while, but I'm sure if I returned I'd find something else neat. We'll see!

    Such a gem of a store. I have not found anything like this anywhere else in the U.S. You can feel…read morethe passion that the owners have for this work. Quality furniture at fair prices in a quaint store, which attributes to a lower overhead. Thank you for saving this genre of furniture and design.

    Photos
    My new clock on the ride home!
    My new clock on the ride home!
    Peg Leg Vintage
    Pair of Mid-Century Modern sculpted walnut table lamps

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    Pair of Mid-Century Modern sculpted walnut table lamps

    MD Furniture - homedecor - Updated June 2026

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