Too many red flags from the beginning! Too many issues to name! Somebody needs to consider another line of work! Picking out cabinets should be a joyous occasion not feel like a constant battle! Disappointed as I thought I had found the company I wanted to remodel my kitchen! read more

I I had an appointment to meet with a,designer and bring measurements and where I would receive a 3d rendering and a,quote. Instead I was received with an angry one person in a show room that from the get go told me about two lines one that is stock and the other is designer And right away she said that designer line is only available in their Tennessee headquarters. And need to choose and purchase a door with the the color and style. Beside the nasty attitude the lady had in the store why would a company be so dishonest to drag me to their showroom waisting my time if they don't offer design services and someone to attend to your needs. Very bad and read more

Please provide full disclosure at time of contract. Do not wait to let people know the demo is NOT included. I was looking forward to my new kitchen for the holidays. read more

Amazing service by Thomas at Cabinets to Go in Beltsville, MD!!!!! He works with your remodel schedule! Cabinets are great quality and we love our new kitchen! read more

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We received an estimate and paid $99 for measurement by a contractor used by CTG. The contractor, Harby of Y&H General Contractor, initially refused to provide his MHIC license number. Any legitimate contractor knows to provide this information and should do so without being asked. We had to call CTG as we did not want an unlicensed contractor performing any type of work in our home for which we could potentially incur liability. After measuring, the contractor gave us a proposal for over 70% of the cabinet costs. In addition, he was charging for items listed on CTG's estimate. The salesperson waited to 1/2 hour for the sake to end to respond to our concerns with a simple, just buy the cabinets and then find someone else. Apparently, CTG prefers this type of behavior by their contractors over satisfied customers. When we asked for the measurements that cost $99, we were given a photo of a hand drawn piece of paper similar to what a first grader would draw with some random numbers. At the very least, CTG could have reimbursed us for the less than customary standard for even rendering measurements which could not be in compliance with ISO or even an apprentice level of standard of accuracy for measuring. We effectively missed out on the sale for lack of quality control and oversight of an agent of their company. Not to mention $99 for childlike measurement services, which we cannot use. read more

Cabinets To Go - Kitchen & Bath Near Me - Beltsville, Maryland

While the cabinets themselves a of decent quality to begin with, their finish doesn't wear well. The company's customer service is horrible!! They lie, they lead you on (Christy) they don't do what they say they will. The follow through is non-existent & they won't honor their warranty. I know price sells and when one wants new kitchen cabinets, one tends not to think about the future & that one day you will need customer service. However, I advise any and all to consider the customer service of the company you buy from. Cabinets to Go does not stand behind their products, their customer service act all nice & then they ghost you (Christy & Kris). Be smarter then we were & give you business to a company that cares more then just about the sale. There is no way to reach the higher ups in corporate as they don't list their emails. Hmmmm. Consider yourself warned. So as per the request to this review, I wrote an email to Gloria@cabinetstogo.com I did not receive any acknowledgement to my email, nor any correspondance at all. I am not surprised. They are all talk & no do. Ghosted again! I'm telling you, stay away from Cabinets to Go. Maybe I send an email to their CEO Jason Delves - jdelves@cabinetstogo.com Maybe he gives a damn???????? read more

I am more than disappointed with Thomas at Cabinets To Go in Beltsville, MD I was ready to have my cabinets delivered and he decides to tell me, HE forgot to charge me for demo of my existing cabinets. When the contractor came out he told me to have all cabinets cleared out and all countertops decluttered. My contract says "take away and not demo". It is my first time doing a kitchen project so I was baffled at how one could take away cabinets still on the wall without demo. Needless to say he had me refer to the terms and conditions and HE is adding the cost of demo to my signed bottom line. I declined to move forward with the project and I am now being charged with the restocking fee of the cabinets. My take away is make sure when dealing with Cabinets To Go/Thomas, your demo is added before you sign the contract. I am very unhappy and will NOT recommend them to anyone. I was looking forward to my new kitchen for the holidays. read more

Excellent product, excellent customer service (Thomas), and easy to assembly. I am on my 3 home with Thomas and Cabinet To Go! Awesome company and product! read more

OMG I LOVE our new kitchen cabinets! It's all thanks to Russell at Cabinets To Go Beltsville. When the pandemic stalled our renovation plans and no one could supply our contractors, Cabinets to Go met the challenge. Russell even improved upon our original plans. There wasn't anything he didn't think of, over and above what our interior designer suggested. We love our new cabinets and all the extra components. This was all done by phone and computer, but we can't wait to meet Russell one day. We consider him a friend. read more

vicky m . back in july we had our first visit with cabinets to go. we were recommended to use cabinets to go even though my husband works for home depot and we started to get them from home depot. we bought cabinets, flooring, counter tops the whole works.after that the nightmare started. . we were told our flooring would be coming on a certain date and someone needed to be home. i stayed home all day waiting for my call i had to cancel a drs. apt. finally i called the salesman no answer, so i called again the next day he apologized and said that they were sent to the store instead of my home. why he didnot call me i have no idea. so he brought them in a couple of days we had to put the contractor on hold. the last box of tiles were damaged. it took forever to get a new box and we had to drive40 miles to beltsville to pick it up ourselves. then after 6 weeks whenthey deliveredthe cabinets they scratched my new floor. then i noticed they had forgot 2 cabinets. this was september we still had not received the 2 missing cabinets untill, last week. this is the kicker they delivered 3 cabinets and only 1 was mine. now we are waiting again for the last cabinet. customer service keeps apologizing but that's not helping me at all. all this time the contractor is on hold he has other jobs, my husband kept taking time off from work. i'm using my living room as my kitchen, no running water of course. we are fast fooding everyday. i'm so frustrated i could scream. i keep asking for a corporate number but they keep giving me the run around. this is the worst experience i have ever had when doing a renovation. this was supposed to be a 47th anniversary present for my husband and i. thanks for listening read more

We are super happy with our kitchen. Cabinets to Go was a pleasure to work with. Thomas is professional and kind. He designed a perfect kitchen for me. The cabinets were delivered on time and were installed easily. Their prices can't be beat. I will look forward to choosing a new bathroom vanity and won't look anywhere else. read more

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Bait and switch I saw their ad and submitted the requirements to receive a quote. Then someone called and i asked if they were competitive compared to quotes i received from home depot and another cabinet make in Maryland. He quickly said i should buy from someone else. He didnt ever offer to match the price as shown on the website. Also, he said their cabinets were NOT preassembled. Not a big deal to me but they sure didnt put that in the ad. I felt their marketing was misleading and would not want to do business with someone who misleads to get people to come. read more

Cabinets To Go has an excellent selection of cabinets. The cabinets are good quality and easy to assemble and install. I had the pleasure of working with Thomas Juma. He was able to design a kitchen cabinet layout that met my clients aesthetic and functional needs. Thomas has worked with me to design three different kitchens. He is always responsive and accommodating. I look forward to working with him in the future. read more

Cabinets To Go - Kitchen Remodel - Kitchen & Bath Near Me - Beltsville, Maryland

This review is quite over due, as we remodeled several years ago. The cabinets are good quality, but you do have to assemble them, as they are not preassembled; however, they are very easy to assemble. I put them together myself. I love the soft close feature of the doors and drawers. We worked with Thomas, and he was great! He answered all our questions, and worked with us to ensure we had everything we needed. He asked questions about or kitchen mannerisms. This helped us choose the best cabinet and drawer options for our smaller space, so we could make best use of what we got. We are now moving to another home, but have already discussed redoing the kitchen as there have been no upgrades to this house. Cabinets to go is a no brainer. We will be going back there once we are ready to remodel the kitchen. read more

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I LOVE my new kitchen! We are very happy with our cabinets and especially with the great service. The sales person, Sara, was very informative and helpful. The contractor Hector of HM Builders and his crew were extremely professional and hardworking. I finally have the kitchen I've always wanted and they made it happen. read more

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This has got to be the worst place to buy cabinets from. First off, everything needs to put together. Then when you open the box most cabinets are damaged. Its so hard to get quality service and to get issues resolved. I wish I never purchased from them read more

Horrible quality. Cabinets are held together by plastic clips that eaisly break! Wrong parts in the boxes ahd to stop and wait for new parts to be shipped. When I finally did get the correct parts and finished the installation, 2 of the cabinet doors were made too small. Contacted cabinets to go again and I was told the order was over 60 days old so they would not replace the doors. STAY AWAY FROM CABINETS TO GO-HORRIBLE SERVICE and HORIBLE QUALITY!!! read more

Got a set of cabinets during their Thanksgiving sale which was buy one get one free. We've had no issues with the cabinets at all. My husband was able to put them together easily. The salesperson Thomas was great working with us. read more

Cabinets To Go - Kitchen & Bath Near Me - Beltsville, Maryland

If you're stressing out about the cabinet this place is gonna make it more miserable. They cabinet is not put together , you will do entire thing and measurement all wrong, 1. make sure you can return if not right side 2. missing parts 3. measurement is wrong , time is not on ur side I have made a bad decision going with them. Their are not cheap but yet problems. read more

You're better off going to IKEA! Cabinets to Go will overcharge you for poor service and will not take responsibility for their mistakes. I really wish I never step foot into their office. My advice, Do Not go to Cabinets to Go! read more

I'm about to buy my fourth round of kitchen cabinets from Cabinets To Go. All the kitchens were makeovers and all turned out great. The last two were shaker style cabinets both white and Victoria ivory. I highly recommend these cabinets. They are well made and easy to assemble. read more

Cabinets To Go - Cabinets to Go shaker Victoria Ivory color - Kitchen & Bath Near Me - Beltsville, Maryland

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not only did the lazy susan come with parts that didnt match the instructions but the sales associate was not willing to allow me to return my knobs to purchase new ones. I was sent 3 different kinds of knobs. i only wanted 1. I was so frustrated, i just wanted to return them and get new ones. so now i have 29 knobs and handles i cant use. Anyone need any knobs. i will sell them to you cheaper than I got them for from these losers. read more

FANTASTIC EXPERIENCE HERE! THOMAS IS A LIFE-SAVER! I don't normally leave reviews on here but felt compelled to do one for my experience. My wife and i are fixing up our home as we get ready to sell it. The most crucial part that needs to be done is the kitchen. I had $4K worth of cabinets on order from another store for the past month and a half but when delivery day came... nothing. When we contacted Ikea only to find out that our order had been delayed for another month with ZERO communication to us! If we hadn't called, we would've been waiting for a delivery that wasn't coming anytime soon. We ended up cancelling the order entirely but were left with very little time to finish our project. Thankfully, Cabinets-to-go, specifically Thomas, pulled through for us! My wife reached out and got a hold of Thomas. He thoroughly assisted my wife with the process and gave her all the options available to us, more importantly, how quickly he can get it to us. All he needed was for one of us to come to the store and assist in finalizing our order and ensure that everything fits our space. When i got there, he completely rebuilt our kitchen and maximized our space usage while keeping our appliances in mind. He was very patient with us because this is our first home, first renovation, and first time ordering cabinets. Not only that, he even ensured a week turnaround time for delivery! Sure enough, the items arrived in exactly the time frame he gave us and these cabinets are fantastic! Way sturdier and feel more stable than what we would've received from the other store. We simply can't praise this store and Thomas enough! Thank you very much! read more

Plusses: Excellent solid wood (cherry, in my case). Extremely easy to assemble (ok, except for the corner cabinet). Quick availability and delivery. Reasonable selection of finishes. Very competitive pricing (I paid 60% that a kitchen design shop quoted me). Negatives: Assembling the corner cabinet took me an entire day (ok, the second corner only took 2 hours; all other cabinets took 30 minutes or less to assemble, sometimes much less). Assembly instructions are essentially worthless (more so considering, you are paying $1000s for a complete kitchen). Support of sales staff could be much better. Finally, the road traffic at this location is just short of gridlock, at 11 on a weekday morning, yet. Keep in mind that, you are buying cabinets that come in a limited range of sizes; these are 'not' custom cut to your kitchen's dimensions. It is absolutely essential that you carefully (c-a-r-e-f-u-l-l-y) check the salesman's schematic against your own measurements (my rep's schematic was incorrect and required considerable on-the-fly modification). Also, the rep could have been much more forthcoming about modifications to your kitchen (to fit C2G's cabinets). Names of installers are provided, however, I (a reasonably handy guy) did it myself, and was delighted with the results. I am retired, however, I suspect the average (employed) Joe will not have the time required (considering your kitchen is in a state of total uproar during the process). The satisfaction of 'doing it yourself' is quite high here. Finally, you have to source your counter tops yourself. read more

Don't waste time going to this place. While they have custom cabinetry, they obviously don't want to sell it and W. Russell Hawkins is the worse "Kitchen Design Specialist" on the planet. I needed two matching bathroom vanities of different sizes for a home renovation. I found a style that I liked right away. W. Russell Hawkins was very slow to follow up with the initial estimate, and never did - even after several attempts on my part - follow up on some requested upgrades. I was ready to buy but the guy totally never responded back. Lucky for me, I went in another direction and found a much better place, that is much more professional and has many more options, that I highly recommend, J F Johnson Lumber Co. read more

I have mixed experience with CTG neither terribly disappointed nor greatly satisfied and here are my reviews for each categories: Design: We knew what we wanted so we really did not care about the 3D design. Do not expect to receive quality 3D design from CTG. Order process: This was the smoothest process. Local CTG representative, Thomas Juma at Beltsville, MD provided good support and order arrived on time. Only complaint I have regarding the order process, the local representatives are not prompt on calling back once the order is placed. Material: Its been @4 months and the cabinets get dents easily. The cabinet material quality is not good. The cabinets do require considerable tuning from the installer to align them properly. Look: Very satisfied with the look of our kitchen. Customer support: Very dissatisfied. We received couple faulty cabinets and reported as soon as we received our order back in April 2019. They said our replacement cabinet doors are backlogged. Its been 4 months and we have not received the replacement cabinet doors yet. The best advise I could offer if you want to go for the look and price of CTG cabinets - Do not start your project until you have your entire order in your hand without any defects. Hopefully this genuine review helps others to make right decision. Thanks, Amit read more

Mr. Thomas Juma has made us second time buyers! I simply can't say enough great things about C2G, but in particularly about the store manage Mr. Thomas Juma. Time after time he's gone above and beyond to make our cabinet purchasing experience a delightful one. He is very meticulous and simply knows everything about cabinets. A true guru in the field, he is the only person I'd trust with my cabinets. If you're looking to purchase get cabinets, at great prices, great customer service and with experts look no further than C2G in Beltsville, worth the drive! read more

I am a contractor that has used Cabinets To Go for years and Thomas J and team have always been professional and super accommodating with meeting the needs of my customers projects. In addition the product quality is awesome and the selection is plentiful. Great value for your budget and I would recommend them for you next kitchen or bath project. Trevor Faria Faria Designs LLC read more

I truly appreciate the help and professionalism of Cabinets to Go staff, and especially Derrick McCoy, I have a small kitchen but with Derrick's design it looks a lot bigger than it is. I am a bargain shopper and went to many places to compare price and quality. No one was even close to the quality of the cabinets that Cabinets to Go brings to its customers. It is exactly what I wanted. Even though I had a small problem with my measurements they were able to accommodate a new plan and design with a minimum change to my estimated budget. I am totally pleased with my elegant and high quality kitchen. Burcu C. read more

Wouldn't send anyone there: too many surprises. Didn't tell us we had to remove old countertops, OK. But didn't tell us to remount the dishwasher on the sides to the cabinets BEFORE they brought the countertop, so now it's basically impossible. And never mentioned the quartz countertop would come in TWO pieces, so now there's a big crack down the middle. read more

Communication started out good. Sent pics and measurements as requested but no return call. Left a follow-up phone message but no response.

I was apprehensive with the low reviews for the different CTG stores on houzz.com but gave it a shot. Brought in floor plan for a quote on cabinets. Never received the design or quote. Found another RTA cabinet maker with better reviews. read more

Wolf in sheep's clothing... Initially, the process seemed like it was awesome from the 3D model on screen to the talking through of placement in the kitchen for each cabinet and functionality with Sara. Part of the order came early and was shipped however, a piece was forgotten at the store thus not delivered. As for the delivery, the tram that delivered the items were extremely professional however, I was told by Sara that the delivery would be in the morning and then it was pushed back from 2p-3p and finally the items minus one were delivered at 845p. I called Sara to ask her what was going on with the delivery and she advised me that she would call back in 15-30 minutes to let me know the status. Two days, three emails, 3 phone calls later; I finally speak with Sara on the issue with delivery. Sure, it was good to finally hear something except for the fact that I had to call the location and not one email was replied or phone call returned. Not at all what the customer should be going through... I finally speak with her and she apologizes for the delays and checks and confirms that a backing was left at the store which is why it was not delivered. I then asked for an update on the rest of the special order items and she said they should be in this week. I again had to reach out and spoke with her on 7/11 and she advised me that the cabinets had arrived and she would be scheduling them for delivery. Yet again why am I having to keep tabs instead of her reaching out to the customer to advise me of what I paid for arriving at the location??more than 4 hours later I'm still waiting on a call back once again for an update on the delivery of the cabinets. Piss poor service after they received payment and no sense of urgency at all to keel me in the loop. After the initial meeting i received a follow up email and several days later on if I was still purchasing the cabinets. Clearly once they have the payment they don't give a damn about delivering customer service which actually starts after the sale until the end of the process. Cabinets are good quality and everything is exactly what I wanted however, with piss poor follow up and first point issue resolution, I wouldn't return to spend any money. Very disappointed as what started off as a beautiful relationship has gone sour. Lastly, today I was once again told that I would receive a call back to let me know about delivery and once again no call, email or nothing... Hopefully, Brian P can reply to this as well and maybe he can get some point of resolution. read more

I must say I was very pleased with the service I received at this location. Alicia was amazing and so kind and patient. I came in quite a few times and out of all the stores that I shopped for quotes she was courteous and didn't ignore me just because I wasn't buying that day. The location is clean and organized. The staff was amazing including the store manager Derrick. The price was phenomenal about half the price of the quote I got from Home Depot. If your in the market you definitely should stop by here!!!! read more

Let me just say we love our new cabinets!!! BUT if it weren't for Derron and Israel I would ever have ordered with Cabinets to go and here is why: We were in the process of buying a new home and decided that since CTG was having such a great deal(complete 10x10 kitchen for $1000 choice of two colors size 36 in only) we would go ahead and remodel the kitchen in our new home. I ordered the cabinets in the beginning of April of this year because I was told that the cabinets would sell really fast! I ordered 36 in cabinets against my better judgement. So we closed on the house in the middle of May. Our contractor told us that there would be no way 36in cabinets would fit in our kitchen and he didn't know why with our measurements t CTG would say that this size would fit. No problem. We could just switch them out right? Well Isriel and Derron said that they would try there best to get me the size that we needed. So they spoke to their boss and he okayed it BUT THE COMPANY DID NOT LET ME KNOW THEY OVERSOLD MY CABINETS!! WHAT??! How o you do that when I ordered my cabinets the first day of the sale? I was upset but quickly calmed down by Isriel and Derron. My options were what an additional 5 mo for the cabinets I ordered or I could get any cabinets in the store for the same price!! Awesome!! I loved the white cabinets but couldn't afford them at the time. Derron and Isriel told me my cabinets would be in stock ready for pick up in two weeks! Awesome! WRONG! It took 6 weeks for me to get our cabinets. Well the majority of them. I was told all of our cabinets were in except one! A very important one. A corner wall cabinet that would take an additional 2 weeks!!!! Well our sons first birthday was 6 days away and it would not work so Derron and Isriel found a solution and I had my cabinets installed 1 day before my sons birthday and Derron helped put one together in the store. So this rating is for Derron and Isriel and not the Cabinets to Go company. My husband and I put most of the cabinets together pretty easily so grab a friend and a good power drill and save yourself hundreds in labor. Also don't worry if you need extra parts just go to the store and pick some up!! read more

Very disappointed with the quality of customer service we received. Took three months to completely finish the project due to their contractor not coming back to do the work. When we called the Beltsville office we were told it wasn't there problem. Designer did not listen to what we wanted and gave us pieces that didn't fit in our kitchen and then gave us a hard time when we tried to return the items. read more

I could not be happier with the personal attention I received from Sara McGrady! She is phenomenal and made many recommendations for my new basement kitchen as I really wasn't sure what I wanted. There were multiple issues with my contractor but throughout the process Sara kept me calm and made the change orders we needed. Could not have survived this process without her knowledge, expertise and her compassion for her customers!! She's a keeper!! read more

Derrick did a great job with our kitchen cabinets! They look great! Super nice people and quality and price were great! Derrick treated us like we were family. I would love to go back but the cabinets we bought will last a long time! read more

I'm a Real Estate investor so I'm always looking for the best quality within my budget. I have many subcontractors and suppliers, but when it comes to kitchen cabinets I have only one: Cabinets to go. Why? Very simple, I get the best quality at the best price in the market with the best customer service. Derrick, John, and Thomas are great, they'll do their best to make sure that your expectations are well exceeded. We all know that a beautiful kitchen is a must when you are looking to buy a house; my renovated houses sell very quick, and that's, in part, attributable to the beautiful and functional kitchens we build always with the key support from the team at Cabinets to Go in Beltsville, MD. read more

Delivery was not made when promised. When they finally showed up, two cabinets arrived damaged. First I was told I'd be charged another delivery fee for sending non-damaged ones. Once I pushed back, the fee was waived. After being told the replacement cabinets would arrive Tuesday, Tuesday night at 9pm I receive a voice mail message from the driver (he didn't even have the courtesy to call) saying they would be delivered Wednesday. I called the driver immediately to inform him no one would be there and was sent directly to voicemail. The salesman's response was "I only sell them; I don't have anything to do with delivery." Still have not been contacted to make arrangements for delivery when someone will be there. EXTREMELY poor customer service from both the salesman and the delivery person. The instructions are worthless and the salesmen are no help. If you're handy you can figure most of it out but good luck. DO NOT BUY A WALL OVEN UNIT. I had to call twice to have the assembly instructions faxed to me. It was a one-page hand-made drawing that is supposed to tell you how to modify the cabinet to house a wall oven. I called the sales rep to explain it and he couldn't. The quality of the cabinets was not what was on display. They are very underwhelming. You would be better off buying cabinets from Lowes or Home Depot. read more