At first I thought this place was a front for something else (like everyone else who grew up around…read morehere) so I was a little hesitant to stop by but I'm so glad I did. I was greeted by Jack, who runs the place, and he kindly asked us what we were looking for in a bed. He was very polite and didn't rush for us to purchase anything. He even asked me to pull out my phone and research/check prices online in front of him so I felt comfortable with what he was saying. At another mattress store, we felt pressured whenever we pulled out our phones but it was a relief he encouraged us to do so. He also explained to us how he is able to charge low prices on their mattresses vs other competitors. The pricing there is phenomenal, the bed we purchased was nearly 85% off the MSRP. He had a printout of a competitor's pricing with the name crossed out but we were able to see where it was. At another mattress store, a comparable beauty rest black was being sold 3x more than it was here. The only draw back here is that they don't offer any 100 day trial since they are not a distributor/dealer. But we didn't care for that too much since we have tried multiple beds already and knew what we wanted. He did mention that the eclipse beds (they are a distributor) have a 15 year warranty. He was also kind enough to give us additional discounts as we purchased pillows and covers as well. All in all, stop by here before visiting the big mattress stores.

I'm going to start off with the experience. As soon as I walked into the store, my family and I…read morewere greeted by this gentleman from the other end of the store. I was pleasantly surprised, he was very happy to see us. (We came in late and he also helped us load the mattress) The knowledge that he possessed was immeasurable regarding the products that he was selling, he knew what the fabrics were made of and how it would affect the sleeping habits. I would recommend coming here not only due the fact that you would be able to attain the best attitude customer service, but you will also be able to bring home the mattress of your hearts desire the same day, unlike those other big mattress companies, who not only charges you extra but also expects you to either go to their warehouse or pay an exorbitant price to get it delivered to your location.

Orville has gone above and beyond to make sure I recessives my mattress protector. He was handling…read morethings behind the scenes. He brought me a mattress protector to my home.

Disrespect and rude service in Saturday, 9/7/19. While waiting for our appt time at the My Eye Dr…read more adjacent to this store, my daughter and I visited to look at mattresses. The store was empty of customers. The clerk asked if I was buying, I said I was just looking. My 13yo daughter also began checking out beds and then he asked if she was buying. I said she's looking as well. He became disgruntled, mumbled comments and said she was only playing if she wasn't buying. I said she has every right to look since she too sleeps on a bed. HE HAD THE NERVE TO SAY "I don't know what she sleeps on." Then he asked us to leave because he "had other things to do". When my husband and I are ready to replace our king size mattress, we WILL not return to this store. Don't visit this Laurel, MD location unless you're comfortable with working with a disgusting attitude, at least not on Saturdays anyway.

A close friend just had a terrible experience from this store. Delivery delayed without…read moreexplanation, furniture arrived in the wrong color, the delivery team were rough with furniture and damaged it during delivery without apology, and one piece of furniture was not delivered at all, with no explanation. When concerns brought to the attention of the owner, he stated he was not responsible for the wrong color furniture because it was not his fault she couldn't see what color it was in the catalog. Very unprofessional and they do not take responsibility for errors in their service. Go somewhere else.

Quality Furniture. Great Experience. My salesperson was very knowledgeable and helpful.read more

My sister and I have been shopping for accent chairs for weeks. We were starting to run out of…read moreideas of where to look, when I remembered Marlo Furniture. At no point was I expecting to like anything. I thought the furniture would be cheaply made and the staff would be overbearing. It was none of those things. Our salesperson, Chima, greeted us then let us do our thing. She found exactly what she wanted and I got a whole bedroom set that I wasn't looking for. The prices (after the new car show sales experience) were reasonable. Honestly, there was also some pretty gaudy furniture there too, not my style, but to each their own. So, if you're looking for bling, big, basic or boho give it a try.

totally unprofessional attitude after and during the time of delivery. I purchased 8000 worth of…read morefurniture. one sectional sofa did not fit properly in my room either blocked entrance or fireplace so I raised that concern at time of assembly and made few calls. within two hour of delivery (less than 72 hours of order placement) i went to store. requested other item in exchange or store credit but store manager their acted very unprofessional and total attitude change. demanded 25% restock and delivery charge a worth of 1000 in cash before he gives me any option for exchange for any other item or store credit. all I requested is an other item or store credit and agreed to pay even delivery but not helped. same person told me he is owner of 3 other locations and he cannot give me any one else number to assist in this matter. I feel I am ripped off as I have not even sit or used it and being subjected to this high penalty. really need help here to get the correct item.

From the owner: MD Furniture LLC retails a wide range of household furniture ( Living room, Dining Room and Bedroom…read morefurniture, upholstered, coffee tables, sofa bed, end tables, bookshelves, ottomans, china cabinets, consoles and TV stands and others ) We are committed to our clients to receive the best experience with our services and performance. Also we have an extensive catalog with the best styles and tastes will give you maximum security when choosing the best furniture for your home.

5-stars for being the business that will never go out of business. They've been going out of…read morebusiness for the last 20 years and I love that for them.

Absolutely zero customer service! I purchased what was represented as a new mattress and when I got…read moreit home, I immediately noticed issues. I contacted the store the next day and they told me they would reach the owner manager to resolve. They never return my call so I called again with no response so I had to drive 30 minutes to store. They told me there was no exchanges even though it was defective so I contacted the manufacturer and they said it was a used returned mattress, and it was not under warranty and that this location was not an authorized retailer and could not assist me either I highly recommend purchasing elsewhere from an authorized dealer who sells new not used mattresses this is a real customer review