My experience after one year post-knee replacement has been frustrating mainly due to communication…read moreissues. Dr. Oh managed my care initially, but I felt that my ongoing pain and stiffness were never clearly explained. Instead, I was referred to Dr. Schmicker without a clear understanding of the cause of my symptoms or a defined plan moving forward. Throughout this process, I struggled to get clear answers about why I was still in pain and what the next steps should be. Communication and follow-up have been lacking, which has made an already difficult recovery more stressful and costly. I'm sharing this to highlight the importance of clear communication and guidance for patients going through long recoveries.

Doctors range from good to excellent but Summit is a money making company with no regard for…read morepatients. When you call to schedule an appt, you get someone in a foreign country who only knows a script. Frequently the accent is so strong and cannot be understood. They have a policy that they are not required to provide you with your own test results. I thought this was illegal, but there is some loophole. I can only guess the more info you have of your own health could put them at some disadvantage. They are run by business people, not doctors. I have recently been threatened with a collection agency to get a (paid) $15 from a year ago. The patient portal is totally unsatisfactory. You cannot just look up when your last doctor's appt was. You have to know when it was, which defeats the purpose. You have to pay for parking at Ridge Hill, by a system on a cell phone requiring a great deal of info including credit card info. It is time consuming, then there is a substantial walk to the facility. If I could rate it zero stars I would. rate it zero stars I would.

Went in. The doctor was in and out in no time. Before I could ask what meds should I buy otc he was…read moregone. I asked the nurse, she looked for the doctor but couldnt find him. She told me I was good to go. Still have same symptoms and need to go back to an urgent care. It will not be this one. Doctor's name started with a K

I hate that this place has all of my info in the system. Really it's the only reason why I come…read morehere but choose it as a last resort. I have been here twice in last two months and front desk service is lackluster. They're so worried about protocol they forget who go there are sick or hurt. Appointment option is nice. However second time I went, I was given a text link. Completed it. Waited to be called. 45 min I ask how I am not being called up and was told I was to check in again, after completing the check in link. They apologized but still. Do better.

Dr Sharma and staff are great! She's very professional and responsive! Definitely a good place to…read morego if you feel not well.

Outstanding welcome, understanding of my situation there is no one better than Susan at the desk…read more Questions addressed, sincere and a beautiful Smile letting You know she understands your feelings and concerns. Dr. P is equal to any primary doctor and handled my issues and explained the processes. When I know this team is there I don't hesitate to come. Others should take a lesson from the best. Fran Lewis just reviews

On Monday night at around 11:30 pm I was transported by ambulance to the ER with severe shortness…read moreof breath and dizziness. I spent the next 12 hours in the ER while waiting for a room. They gave me a battery of tests, blood labs, chest Ex Ray , EKG. When they determined that my Hemoglobin was severely and critically low they were expecting to find some kind of internal bleeding. Their thoroughness found out that I had a urinary tract infection coupled with my diabetes, my anemia and some of my diabetic meds were adding to my severe anemia condition. They immediately put me on antibiotics and started to withhold some of my other meds because I needed to stabilize my blood. They gave me 1 blood transfusion that did not improve anything. After 2 more transfusions my blood improved tremendously. I would be remiss if I did not praise the staff. Mark the technician in the E R was great. The nurse and ER doctor were very attentive, methodical and reassuring. When I got to a room later in the day I was amazed at the nurses and techs and how they were a team and exemplified caring for patients. At this stage of my life I have been in hospital situations over the years and White Plains Hospital should get ten stars. Thank you Mark, Megan, Michelle, Rachel, Pam, Julianna and Dr Alon the attending physician. Thank you ER staff. It was determined that I had a UTI that sent my blood to go too low. They let me go home but I have to check within a week to sure the infection is gone.As I said before 10 stars not 5. Sal E. New Rochelle

So I stumbled into White Plains Hospital yesterday afternoon with a swollen leg and could barely…read morewalk! It was clearly visable that I had an issue and these people were really incomptent! I was seen relatively quickly considering the way the ER looked. But I will NEVER go there again! I was sent for an ultrasound, then an xray. They find nothing with my heart which was good. After 3 hours in a communial area, where they are treating patients like myself. Installing IV's, drawing blood, asking personal questions on people, bringing a portable screen/shade to cover a man while they did something possibly in a private area, (what happened to the HIPA policy???) I did not get any blood drawn. I see everyone getting a pain shot, I asked the nurse after 3 hrs. Can I get pain medicine??? Thinking I would get a cup with 2 pills???? I get "oh you have pain?" Yea That is why I am here. So she messages the Dr, Andrew, who supposively never got back to her, so apparently by me asking her if he ever got back to her, "flagged me as someone who was starving for pain meds" ARE YOU KIDDING me?? They did give me a shot in my arm, which I was told it should go in my buttocks, but whatever. The bozo of a Dr., said he was calling in a script to my pharmacy, and didn't because according to them I was starving for pain meds! My PCP told me this this am. This was a complete shit show, and I lost 4 hrs of my life that I will not get back. I told the clown of a Doctor, and he agreed. I said just give me my discharge papers and Let me get out of here. He shakes my hand and says Linda hope to see you at the next Barbeque???? Where the hell did this come from??

Amazing doctor, very thorough and helpful. I had a wonderful experience getting my immigration…read moreexam. I don't understand why other medical review websites say such wonderful things while yelp has one person putting such a great doctors office down (and based on his review, a person that it didn't even see the doctor nonetheless). Doctor Maloney's office is the best.

Walked in and asked to get a strep & covid test as this place is advertised as an urgent care. The…read morefirst reg flag was the office smelling of cigarettes. The lady at the front desk was very dismissive. She offered a tele-visit when I initially explained that I wanted to be tested. They do not accept insurance.

We came in as a group of 11 people needing last-minute physicals for work -- literally right before…read moreclosing -- and the CityMD Yonkers team went above and beyond to help us out. A huge thank-you to Chris, Kevin, Amanda, Yari, Barry, Ithamar, Althea, and Mo for being incredibly patient, efficient, and professional even at the end of a long day. Every single one of them treated us with kindness and made sure everyone was seen and taken care of. The clinic was clean, organized, and well-run, and the team's positive attitude made a stressful situation feel easy. Truly outstanding service -- CityMD Yonkers deserves all the stars! Highly recommend this location to anyone needing fast, friendly, and reliable care.

Haven't been here in almost 2 years and I have the same positive comments as last time. Everyone…read morewas kind and professional. I came in with ear pain and was seen within 5 minutes. The doctor's assistant was nice and thorough in her questions and when the doctor came in the room he was just as thorough. They got my ear-drops sent to my pharmacy right away. No issues at all. Receptionist was also kind and everything was clean.

I'll preface this review by saying I'm not a great patient. Going to urgent care sucks. I had been…read moreexposed to strep and was feeling very bad. I got there early and they saw me immediately. Everyone was kind, patient and professional. The rapid test came back negative but they sent it to a lab and called me two days later with the positive results for strep throat. Booo. They immediately sent a prescription to my pharmacy. Everything has gone very smoothly and they treated me like a person. Getting sick sucks and Northwell has been very helpful.

I have no complaints against the quality of the healthcare services. I also need to mention that…read morethe front desk lady has been the kindest and most useful person in this case. The problem comes from their billing department. We have a full insurance for urgent care with a small copay and came here a few times without any issue. However after my wife's last visit in November we received a pretty hefty bill for the visit. According to our insurance there is a simple coding issue on the bill and the billing department needs to update it. After months of back and forth the billing department just recently told us that they can't change the billing code and that only the provider can. We came back physically to the GoHealth to try and get some help. That's where the person at the front desk was going her best to get us to speak with someone. We got a quick phone call from the person in charge who assured us the matter was going to get escalated to upper management and that we will get a feedback really soon. It has been 2 weeks and it's proven impossible to get a feedback by email, phone, or contact form. Today I got a letter from their billing department saying that late fees and debt recollection will apply. Again the one star isn't here for the quality of services but for the hassle and complete lack of assistance trying to get a simple code updated so that Northwell Health can get paid by our insurance.

I had to make a series of visits to this walk in clinic, as I was suffering a skin infection that…read morerequired several follow ups. It's nice and shiny and clean, and very brand new. The admins and nurses here were really great, and the doctor I was visiting was great! A lot of urgent care/walk in clinics feel a bit shabby/fly be night, but this one is very professional and comfortable. If I am in need of a future urgent care visit, I'll definitely come here in the future.

I adore Dr Penny- she is the kindest -with the best bed side manners- by that I don't just mean…read morewith the kids, but so respectful to caregivers. I recall also how mindful she was discussing my eldest's teeth so not to make him feel insecure, and I Thought that was such an understated gesture in respecting her pediatric patients. Her staff are always great- we've never had anything but positive experiences for all my kids. Thank you

The best pediatric dentistry office! Our kids are always excited to go for their cleanings. All of…read morethe staff is knowledgeable, kind, efficient and make the kids feel comfortable throughout the entire visit. The waiting area is designed to entertain kids of all ages and makes the time pass by quickly when waiting for their appointment time. We absolutely recommend Dr. Penny and her team!

I love the physicians at Westchester Pediatrics…read more My child has had some fairly serious illnesses and also some learning issues and I feel he has gotten great care and I've gotten great advice at Westchester Pediatrics. They see the child as a whole person and not just a cough or a rash. I have often had to wait (ex a 2pm appointment can often turn into a 3pm appointment or once for me, even turned into a 4pm appointment when a child with an urgent issue came in). If you hate to wait (or have a tight schedule), it might be frustrating. When my child is sick or has an issue - I don't want to feel like I have to go home and look things up on the internet to confirm the pediatrician gave me all the options and was up on the most current guidelines, research etc. I trust Westchester Pediatrics to tell me what I need to know and that's it. For an anxious mom who is a compulsive looker up of things, that's huge. I trust the care - no need to look anything up.

Dr. Cohen and Dr. Rogers are the BEST. I am a first time mom and they are always available to talk,…read morecall back promptly and pencil you in with little notice. I've never had to wait long to see the doctor. A+