I walked in, and they replaced 2 leather watch bands for me, at a very reasonable price. So…read morepleasant and helpful -- thank you!

Best jewelry and services . Excellent jewelry. I have even…read morehad a custom made mother's ring Leo had made for me . My husband surprised me and I can't even imagine how beautiful a ring could be. The design was so different than I ever seen. I love it so much.

I can't recommend Emily enough. My partner (now fiancé!) and I worked with Emily for our custom…read moreengagements rings and had the most wonderful experience. We came in with a diamond and very little idea of what we wanted. Emily was incredibly patient and helpful when designing our rings. She had us try on several different rings in the shop to get an idea of what we liked and didn't like, then sent sketches to my fiancé of potential ring designs. The final pieces are so beautiful we both can't stop looking at them. She incorporated the diamond perfectly, and the handcarved flowers and plants on my ring are remarkably crafted & incredibly detailed. We felt the rings were very well priced & absolutely worth it. She was also very transparent about cost, which was super helpful for budgeting. They're truly the perfect rings to wear every day forever.

I was proposed with a custom designed engagement ring from E Scott Originals, I was 100% involved…read morein the process and I was still absolutely amazed when I saw the final product. Emily is great to work with, she's honest about pricing and how to pick out a diamond. She was able to provide multiple diamonds in all the C's to show me and different sizes in our price range. My ring is amazing and I love it!! This is a late review given I was proposed to over a year ago. Since then, I had my ring cleaned and adjusted and Emily still showed her great professionalism. She's very helpful and artistic. I plan to go back for a custom wedding band when I get married

Daniel is a talented, knowledgeable and transparent jeweler. My fiance and I visited him together…read moreto get a sense of ring vision. We immediately fell in love with his style and attention to detail with his jewelry (and his sweet dog, Ziggy). I initially wanted an emerald but thanks to Daniel's informational post about emerald's softness, we pivoted to a diamond and incorporated side emeralds. From my fiance's experience, Daniel was a sincere mentor who guided Evan throughout the process (design, diamond selection, insurance), without being a salesman. Daniel remembered our first visit and was able to create a unique and beautiful ring that I'm madly in love with! We are so grateful for finding Daniel and for the stunning ring he created for us! Daniel is now our jeweler and we can't wait to work with him in the future. Thanks for everything Daniel, see you soon!

We bought our wedding rings 26 years ago from Dan, and he has stood by his jewelry ever since. We…read morewent back on our tenth anniversary to ask for him to make us custom rings cut from the same band of gold. People in all sorts of places have recognized his work! He is a gifted artist, and always fusses over his rings when we come to have them cleaned (now from out of state), but I know that's because he cares passionately about his work. If your focus is customer service go to a chain. If you want beautiful jewelry that will last, go see Dan.

If you love jewelry it is a great shop to visit while in Harvard sq. They have a lil bit for…read moreeveryone's taste. Always great staff.

During a recent trip to Boston, I found my way to Zinnia, the perfect jewelry store. Anyone's…read moreunique style could be satisfied as there were so many different designers in stock and all the items were beautifully displayed. I found a stunning pair of earrings by Ellis Crawford and proudly wore them. On the flight home, as I unloaded my backpack, one of the earrings fell off. I desperately tried to find it. I waited until everyone was gone and got on on my hands and knees, searching with my phone's flashlight. No luck....I called the Zinnia store and asked if I could buy another pair of earrings, and they said YES! Heather and Sarah were so kind and provided excellent customer service. I love my earrings and will be sure to visit this store the next time I am in town.

I bought an engagement ring at RB in Northampton. They promised one free re-sizing of the ring…read more When the time came to deliver on that promise, they wouldn't. This is a business without integrity. It's a nice ring, but many places sell nice rings. You would be best served taking your business elsewhere.

I usually don't leave reviews, but I felt this was worth sharing. While I take some responsibility…read morefor not getting additional quotes, I trusted this local shop to be reasonably priced -- and later learned I was drastically overcharged. The soldering repair for my necklace cost $250, which I've since discovered was far above market rate. When the same issue happened again (in a new area of the chain), I had it fixed in Boston for $20, including polishing -- all done in about 30 minutes. I'd strongly recommend getting multiple quotes before agreeing to any repair here. I was really disappointed by the pricing and wouldn't recommend this shop based on my experience.

They are quite negotiable so that helps. Honesty is out the window because of all the markups. I…read morethink you need to sell used cars somewhere in the past before you can work there though.

I saw great reviews, I learned that Joseph Gann Jewelers is a family business, in business since…read more1933. So when I wanted to take my and my parent's wedding rings and redesign them, I visited Joseph Gann Jewelers. I had some ideas and Josh added his expertise and ideas and listened to me. The result is a beautiful ring, more beautiful than I imagined. I am so pleased with the ring and the entire process. Beautiful showroom also. Highly recommend these kind, patient and expert jewelers.

My husband needed a new battery for his watch. It was quick and just $20. Nice store. Will go…read moreback to browse.

I stopped at Pacheco's Jewelry's Selections were…read moreoverwhelming, Great customer Service. Friendly atmosphere, plan to stop in again soon. Found the perfect earrings for my Granddaughter. Albert the owner, assisted me in my selection. He also has a granddaughter around the same age as mine. Thank you.

This is a great use of a Nift, because now that I've been here, I'll definitely come back. They…read morehave a range of beautiful pieces from across the world, and I was surprised to learn they are so reasonably priced. As a grad student, that's important to me, and my style leans towards elegant/curvilinear/modern, so I was very happy here. I actually between a number of pieces The staff was delightful. Not overly watch-y, not judge-y. She had a positive attitude and gave a nice overview of the pieces when we entered. Will be back!

A beautiful new jewelry store in Harvard Square. Stopped by and was mesmerized with Esmeralda's…read morebeautiful selection, as well as her sweet personality. She is clearly passionate about jewelry, and never pushy - she wants to share her, and others' art with the world! Her jewelry is made ethically, creating jobs for women in the Dominican Republic. She also supports other ethical organizations and artists, displayed in her store. Got some bracelets for gifts, will certainly be back for something beautiful and unique!

I agree with person who says if you want to be treated poorly, patronize this place. I was looking…read moreat their wares, I was approached by a man who works there and was asked if I had any questions. And I said "how much is a scarf, I looked at the ones on the other side of the floor and didn't see a tag." TBH, there was a tag, but no price on that tag. He reported with "there's a tag on every scarf." This is not a way to talk to a potential customer. I usually say "never say 'never'", but I will NEVER shop here. And also, if somebody's has less than five stars, the score is actually lower than shown because people give one star actually want to give new stars. I'm one of them.

So, I've heard a lot about Motto and finally got to visit the store today! I totally loved the…read moreunique and diverse mix of products. Honestly, I came in to buy a gift for my best friend and ended up buying myself something too! The sales associate asked if I needed help, but what I appreciated most was being given the space to discover on my own. I am an Artist and really love the hand-crafted vibe that made my purchases special.

I found the rave reviews and checked out BRAG when I was first picking out an engagement ring for…read moremy wife. I didn't want to go online or to a big box store for a luxury item like this. I wanted a real person I could work with to get something done just right while helping me through the process. Best decision ever! The care and attention to detail in every interaction with Ani, and in every piece the shop makes, was exactly what I was looking for. They custom-made a beautiful platinum ring with a cool twisting band that my wife adores. We came back for our wedding rings a few months later and they continued to exceed our expectations! Ani was super accommodating as we talked for a while about different styles and what would complement the engagement ring. When we walked out of the shop with the finished rings about a week before the wedding, we realized that we had a few too many stones set on the band and it didn't look quite right. We called shortly after, met with Ani, dropped off the ring, and they had it looking perfect less than a week later, in time for the wedding. I couldn't believe it! They really understood how important these details were to my wife and I. Their commitment to making sure you get exactly the ring you want is unmatched. Overall they did fantastic work, and I'd highly recommend them to anyone!

My wife was well aware that I was going to propose, and we both loved the idea of "designing" the…read moreengagement ring together. After scouring the web for jewelers in the Boston area, we decided to reach out to BRAG to make the ring, which turned out to be a wonderful decision! We had already gotten a diamond online, and wanted to incorporate some leaf motifs in the engagement ring setting. Ani was very attentive to jot down notes on the style that we were looking for, and made some drawings on the spot. She was able to show us a couple of wax prototypes at our subsequent meeting for us to choose from. When I finally went to pick up the finished engagement ring, I was absolutely stunned by how beautiful it was. My wife, of course, had to wait until the moment of proposal, but she loved it beyond words, and so did every friend and colleague who saw it. After this fantastic experience, we decided to go back to BRAG for our wedding bands, again with leaf motifs. They designed a band that perfectly complements the engagement ring for my wife, as well as a matching band for me. The end products are again absolutely stunning! If you are looking for a jeweler to make your special ring, look no further. The design skills and craftmanship of this 7th-generation jeweler is of the highest caliber. We couldn't recommend them enough!