My husband needed a new battery for his watch. It was quick and just $20. Nice store. Will go back to browse.

I stopped at Pacheco's Jewelry's Selections were overwhelming, Great customer Service. Friendly atmosphere, plan to stop in again soon. Found the perfect earrings for my Granddaughter. Albert the owner, assisted me in my selection. He also has a granddaughter around the same age as mine. Thank you. read more

Convenient location and knowledgeable jewelers that provided excellent customer service, pricing, and timely return of watch after battery replacement. Will be my go to jewelers in the future :) read more

These people are true craftsmen. I had recently took my necklace here. My chain was pretty much snapped in 2 pieces and the claw wouldn't close. Not only did they fix my chain. However, they cleaned my chain so it looks brand new. They did the repair in a VERY timely manner. And the price was beyond reasonable. Highly recommend! read more

Very very very expensive... My engagement ring was bought there is wasn't worth the cost the stone was so small... read more

This jewelry store made my day!! Recently my bag chain was broken and I tried to find a place that can repair it. Most of the jewelry repairs are very expensive so I didn't fix my bag chain until today I walked into Pacheco Jewelers. The owners is very friendly and warm hearted. They fixed my chain very quick and didn't ask me for money! They are totally expert in Jewelers. I saw they also have many pretty rings and diamond-jewelry in store. They also do personally engraving which is so cool! I will definitely come back next time and recommend to my friend! Worth to try, believe me! read more

Having been to a few chain jewelry stores, and unable to find the perfect wedding band match to my engagement ring, I had pretty much lost hope of having something in time for the wedding. My fiance and I walked into Pacheco to see what they had available for men's wedding bands. I mentioned the difficulty of finding something for myself and within moments I had the perfect wedding band on my finger. In addition, the ring will be customized slightly and for an incredibly fair price. The jewelers are knowledgeable, friendly and accommodating. I am paying FAR less than I would for something custom or for something from a chain jewelry store. Skip the mall, and walk the few blocks extra to Pacheco! read more

I went there to get ring guards put on my rings, not expecting to buy anything. They not only helped identify a break in my ring (which they are repairing), but they put on the ring guards really quickly... not playing the games of "oh, we will take forever so you'll stay in our store longer", like some of the jewelers in Boston do. But in the 10 minutes I was waiting, I found them to have such beautiful (and somewhat unique vs other stores) stock that I ended up sticking around and buying two pieces! It is just the right "level" of jewelry, not the super cheap stuff you see at the mall, and not the super high-end stuff that no one can afford. The owner was really friendly, and I felt comfortable with him. As I was questioning the purchase, not sure if it was going to be right (it was a gift), he assured me that I can come back and exchange it for something else-- again, something that I was not expecting, but helped me feel more comfortable with the purchase, knowing I could exchange it if it wasn't the right item. Overall a great experience--will go back there again! read more

I was looking for an engagement ring and I went to Alpha Omega in Harvard Square (when it was open). I saw one ring that I liked, but then I saw a ring in a magazine and called to see if the would order it. They really weren't receptive. So I saw that Pacheco's was voted best of Cambridge, so I called and the owner, Al ,was more than accommodating. He called when the ring was in and we went to see it. Turns out it looked better in the magazine. He showed us some other rings, taking into consideration our tastes..and I have the most amazing ring...I get tons of compliments. And like the other reviewer said, the staff is super friendly..Al cleans my ring when I go in and gives me pointers on how to clean it at home. We recently went back to look for wedding bands and he couldn't have made it easier for us to find the perfect bands. read more

Al was a pleasure to work with. I searched everywhere for earrings from Portugal. I was unable to find any in California. Al was nice enough to take photos of different ones to chose from and text them to me. He was also able to ship them to me in California. I received them 4 days after purchase and they are even prettier than what the pictures showed. Great customer service and great product!!!!! read more

Pacheco Jewelers - Portuguese earrings for our daughter.....thanks again Al. We love them! - Jewelry Near Me - Cambridge, Massachusetts

Working with Lou was an absolute pleasure. Starting with the engagement ring process, he took his time assisting in picking out the best diamond and band combination that fit into my budget. His expert opinion and input was appreciated, and gave me confidence in making my purchase. I had such a great experience with the engagement ring buying process, I went back for the wedding bands, groomsmen gifts, and mother/in-law gifts. I was equally impressed with each purchase and beyond thankful for Lou's devoted time and attention to detail throughout. Also being able to keep the items in storage at Pachecho's kept my mind at ease leading up to each event, knowing they were being kept safe. I could not thank Lou and his staff enough for all their help and I look forward to continuing to make my jewelry purchases through them for years to come. - Chris H. read more

I perused yelp to see where to get my watch battery replaced. After reading many bad reviews for the stores around Harvard Yard, I was thoroughly scared that I would get quoted one price and then end up paying 3x that amount. There weren't any reviews for Pacheco about watches, but I thought I would risk it! THIS PLACE IS AWESOME! I got 2 watch battery replacements with about a 10 minute wait, for $12!!! I showed my surprise and the gentleman said "We try to be fair here" I guess so! Definitely coming back here for any repairs I have in the future, or for purchasing some nice jewelry! They have a beautiful collection, and are super nice. read more

My grandfather passed away many years ago and left behind a lot of stuff, including an earring/bracelet/necklace cameo set from Germany that he bought during WWII and sent to my grandmother. My grandmother no longer wanted it, and we decided that the female descendants would get the cameo of their choice to make into jewelry (the original metal was old and we wanted to make it so a little piece of what he had in his life was with us all). We brought it to a TON of places around, including local places where I lived. We finally turned to Pacheco's for two reasons. First, my mother & her sisters grew up there and my grandmother used Pacheco's for jewelry repair, and secondly because we're Portuguese and well...why not go to a Portuguese jeweler? So, we went. And we were impressed. This was before the whole gold-pricing boom so the prices were reasonable, and much less than others, and the work was amazing. They turned the cameo sets around quickly and efficiently. In fact, it's the only jeweler my family will use now. You get recognized the instant you come in, and the owner is always up front and smiling. He's always willing to give you free advice and a free cleaning to every piece you own. I recently went in with a severance check, or part of it, with some jewelry that needed to be cleaned. I figured I wanted to treat myself to an early Christmas present and gave him my numbers and what I liked. He immediately showed me a Bruins pendant that I instantly fell in love with, a white gold one. He didn't pressure me into buying a chain to go with it either, he knew I had my financial boundaries so he sent to me another local jewelers who was having a sale. I dropped his name and got an extra $5 off my chain. A++++ work. I love this place and won't go anywhere else. read more

Went in for help appraising some family jewelry, Albert Pacheco was precisely the person to see. Generous with his time, fair price for his service, eager to share insights about items (not just about market value). Strongly recommended. read more

The Portuguese community in East Cambridge has known about Pacheco Jewelers for a long time. The personal attention that you receive when you walk in the door is now being discovered by newcomers to the neighborhood. The store has been voted best of Cambridge for a couple of years running and will always get my vote for number one. If your just looking for anything from earrings to diamond rings look no further. Just one visit and you will find what your looking for. If they don't have what your looking for, believe me, they can order it for you. Save that trip into Boston thinking you can get a good deal buying jewelery in downtown Boston. The prices are better in Cambridge. On a personal note whenever my girlfriend or I are close by we stop in to say hello and the staff is always offering to steam clean her diamond ring or my gold chain. This might not seem like much but try having it done in one of those high rent jewelery stores in Boston or in the local malls. read more

What a fantastic operation. Went in to have my watch band resized and they did so on the spot, charged me $10, and threw in wedding band polishing for me and my spouse. Al and Danny are thoughtful, knowledgeable, and offer fantastic customer service. We are customers for life now. read more

My wife and I wanted to get an appraisal for two old rings from Eastern Europe - Alfonso Pacheco and Daniel, his employee, were wonderful - warm, direct, clearly enjoying their job as they marveled at the two rings. I am not saying that the rings were exquisite, but Alfonso and Daniel reacted to the rings' uniqueness and their od age. They educated us about the rings and gave us as much history about the rings and the stones as possible. All of this and great conversation afterwards, for free. We will go back as soon as we will need jewelry work and we will recommend Pacheco Jewelry without hesitation. read more

I would chose Pacheco over Tiffany's any time, having bought jewelry at both places. Can't beat the combination of customer service, quality of jewelry, and fair prices! A true gem. read more

Great place! They soldered my engagement and wedding band together and did a great job! Recently, one of the prongs on my engagement ring had gone crooked, and I brought it in. They fixed it and cleaned my ring at no charge! read more

Great experience with them converting my earrings into pendants. Fast and I paid exactly what they told me in the end which was less than two other estimates I had gotten. Nice to deal with. read more