1. Leo Carroll Jewelers

    1. Leo Carroll Jewelers

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    Cambridge, MA

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    Leo Carroll Jewelers

    4.9 (232 reviews)
    Closed 11:00 am - 6:00 pm

    Services - Leo Carroll Jewelers

    Jewelry cleaning

    Leo Carroll Jewelers Photos

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    Reviews With Photos - Leo Carroll Jewelers

    Their "handiwork"

    Most people go to jewelers to have items repaired - in a surprising change of pace, I got the opposite. I brought in an old watch. It needed a new battery and strap. They replaced the battery and the watch began working again. Then, they proceeded to break the watch lug (photo) off while removing the old strap. They tossed the watch back to me and shrugged. When I asked if they could repair the watch they just broke, I got a curt "no." I even had to ask for the broken piece back! Then they said "oh well, it probably wouldn't have lasted long anyway." Incompetence is one thing, but the utter rudeness was even worse. I didn't even get a "sorry."

    Atarah J.

    The best! They worked with throughout the whole engagement and wedding process! As long as I'm in the area they will be my jeweler of choice!

    Ring

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    1 month ago

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    5 months ago

    I walked in, and they replaced 2 leather watch bands for me, at a very reasonable price. So pleasant and helpful -- thank you!

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    5 months ago

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    6 months ago

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    4 months ago

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    1 year ago

    They are super friendly. They fixed a gold chain and restrung my pearls. Everything looks good.

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    1 year ago

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    3 years ago

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    1 year ago

    Wonderful family jewlery store! Only place in Boston I'll ever go to for my repairs. Attention to detail and kindness.

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Best jeweler in New England hands down, best bling for your buck, and the quality is second to none.

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    3 years ago

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    2 years ago

    i have been doing business with them for over 50 years. best prices and stands behind every thing they sell.

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    6 years ago

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    14 years ago

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    2 years ago

    We needed to get a ring of incredible sentimental value sized. The service was incredible! So kind and fast.

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    4 years ago

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    6 years ago

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    7 years ago

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    3 years ago

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    9 years ago

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    4 years ago

    Good service, very personable. Fixed a chain for me, and ordered more watch bands for me to look at at no cost. Would recommend.

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    3 years ago

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    3 years ago

    Great store, great family and history of fantastic service. Highly recommend this store.

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    3 years ago

    These are the absolute sweetest people around and the only place I will go for jewelry repairs.

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    3 years ago

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    12 years ago

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    5 years ago

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    12 years ago

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    6 years ago

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    Page 1 of 6

    Ask the Community - Leo Carroll Jewelers

    Can you all refinish damascene jewelry?

    Thank you for your inquiry. Sorry but we do not refinish damascene jewelry. Thank you.

    Do they repair watches and replace batteries?

    Yes, we do provide watch battery replacement for most watch brands. We are not able to water resistance testing . In some cases, we may need to keep your watch for a day or more.… 

    View All 4 Questions

    Review Highlights - Leo Carroll Jewelers

    We had many requests and Sean even made a few special orders for us, but in the end the ring was perfect!

    Mentioned in 41 reviews

    Read more highlights

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    E. Scott Originals

    E. Scott Originals

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    (29 reviews)
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    I was proposed with a custom designed engagement ring from E Scott Originals, I was 100% involved…read morein the process and I was still absolutely amazed when I saw the final product. Emily is great to work with, she's honest about pricing and how to pick out a diamond. She was able to provide multiple diamonds in all the C's to show me and different sizes in our price range. My ring is amazing and I love it!! This is a late review given I was proposed to over a year ago. Since then, I had my ring cleaned and adjusted and Emily still showed her great professionalism. She's very helpful and artistic. I plan to go back for a custom wedding band when I get married

    I can't recommend Emily enough. My partner (now fiancé!) and I worked with Emily for our custom…read moreengagements rings and had the most wonderful experience. We came in with a diamond and very little idea of what we wanted. Emily was incredibly patient and helpful when designing our rings. She had us try on several different rings in the shop to get an idea of what we liked and didn't like, then sent sketches to my fiancé of potential ring designs. The final pieces are so beautiful we both can't stop looking at them. She incorporated the diamond perfectly, and the handcarved flowers and plants on my ring are remarkably crafted & incredibly detailed. We felt the rings were very well priced & absolutely worth it. She was also very transparent about cost, which was super helpful for budgeting. They're truly the perfect rings to wear every day forever.

    Daniel R Spirer Jewelers

    Daniel R Spirer Jewelers

    4.4
    (21 reviews)
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    Daniel is a talented, knowledgeable and transparent jeweler. My fiance and I visited him together…read moreto get a sense of ring vision. We immediately fell in love with his style and attention to detail with his jewelry (and his sweet dog, Ziggy). I initially wanted an emerald but thanks to Daniel's informational post about emerald's softness, we pivoted to a diamond and incorporated side emeralds. From my fiance's experience, Daniel was a sincere mentor who guided Evan throughout the process (design, diamond selection, insurance), without being a salesman. Daniel remembered our first visit and was able to create a unique and beautiful ring that I'm madly in love with! We are so grateful for finding Daniel and for the stunning ring he created for us! Daniel is now our jeweler and we can't wait to work with him in the future. Thanks for everything Daniel, see you soon!

    We bought our wedding rings 26 years ago from Dan, and he has stood by his jewelry ever since. We…read morewent back on our tenth anniversary to ask for him to make us custom rings cut from the same band of gold. People in all sorts of places have recognized his work! He is a gifted artist, and always fusses over his rings when we come to have them cleaned (now from out of state), but I know that's because he cares passionately about his work. If your focus is customer service go to a chain. If you want beautiful jewelry that will last, go see Dan.

    Rebekah Brooks Jewelry

    Rebekah Brooks Jewelry

    3.9
    (43 reviews)
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    I have only good things to say about Rebekah Brooks. We went on a whim, but from the minute we…read morewalked into the store both my fiancé and I knew this was our place. It has none of the pretentiousness of the Newbury spots we visited, and the Harvard Square store is cozy and intimate. But the best part is the superb staff--in particular Emily, who helped us design a custom engagement ring that exceeded my expectations. Emily was able to translate my rambling vision into something tangible. She is truly adept at balancing when to offer helpful context and guidance, when to share her opinion, and when to let you come to your own decision. All this allowed me to sort through my thoughts and wants, while ensuring my decisions were well vetted! She is endlessly patient (we went multiple times and asked a LOT of questions), and best of all, she listens to what you say and helps you understand what it really is you're looking for. She was also honest about what tradeoffs matter and when you can cut corners. The other notable thing about Rebekah Brooks--besides being a female-owned local business--is the aesthetic and style of the jewelry itself. If you are looking for something dainty and delicate with hints of vintage quality in a modern application, this is your place. (They can do less dainty too, but I found it hard to find other jewelers who achieved this quality.) And if you're on the fence, go in to look firsthand at the jewelry; it was a much different experience seeing it in person versus online, especially as their metals have a really beautiful and unique tone. It's no surprise that we also got our wedding bands from Rebekah Brooks, and we received the same great customer service. It was so special to have the Rebekah Brooks team on our side throughout this whole journey, and we feel so fortunate to have a place we were able to form a relationship with. If it's not obvious from this glowing review, I highly recommend Rebekah Brooks.

    I bought an engagement ring at RB in Northampton. They promised one free re-sizing of the ring…read more When the time came to deliver on that promise, they wouldn't. This is a business without integrity. It's a nice ring, but many places sell nice rings. You would be best served taking your business elsewhere.

    BRAG - Boston Ring And Gem

    BRAG - Boston Ring And Gem

    4.9
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    I worked with Ani and her team at Boston Ring and Gem this year on my fiancée's engagement ring. I…read morestarted working with them in January of 2025 when my fiancée and I went in to our consultation. She fell in love with the boutique, the team, and most importantly, the ring design. We told them exactly what we were looking for in her ring to symbolize our love. Ani was attentive, understanding, and supportive of all of our needs and requests - even when we went in for our consultation a year before we knew we wanted to get married. I reconnected with Ani in January 2026 to begin building her ring. She remembered every detail when I went back in and provided fantastic advice on some ring alterations. She even held the diamond I chose while I arranged payment. The entire process was seamless and easy. She and her team handled the whole process in house. Knowing my fiancée's ring was made with care by a passionate family business also brought me a lot of joy. The ring was absolutely spectacular. Saying it was beautiful would be an understatement. Ani and her team perfectly created the image my fiancée and I had in our minds. It was more beautiful than we even imagined. Needless to say, she said yes and was blown away and enchanted by the ring they made for us. We are overwhelmingly happy and satisfied with the ring. I could not recommend Boston Ring and Gem more for any couple looking to represent their lifelong commitment and love for one another. We are proud to be a BRAG couple!

    My fiancée and I greatly enjoyed working with BRAG on our customized engagement ring. Ani is very…read morehelpful with her knowledge and creativity in designing the ring, and the whole BRAG team works efficiently to deliver the model and ring on time. We are extremely happy with how the ring turned out and highly recommend BRAG for their professionalism and reliability!

    Leo Carroll Jewelers - jewelry - Updated July 2026

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