What a way to end a week hiking in the Rockies... hubs and I splurged and got the full C&S package…read morewith the rain shower upgrade (so worth it). We both felt amazing after our massages and steams. Highly recommend!

Most wonderful couples massage I have ever had. The environment is so welcoming and peaceful and…read moreeverything was just perfect. Add the sauna and shower and aromatherapy-you will want it all. It was all so wonderful. I felt like the lady who massaged me read my body extremely well and was able to release a lot of tension and stress I was holding. My husband also enjoyed the experience very much.

I had my nails done here before my wedding and I am so pleased with the results. Staff are…read moreabsolutely lovely and helpful, couldn't have asked for more!

Sharol, the owner, is both nice and professional. I spotted Body Concepts while we were exploring…read moreBanff and decided to see if I could book two manicures and pedicures. To my delight, I was able to get simultaneous appointments for my little and I the same day I called. The salon is small but clean and has a nice atmosphere. Sharol, the owner, and Jax were our nail technicians. We arrived a few minutes before our appointments and we we were taken right in. Both ladies did a nice job with our services. Sharol and Jax were easy to talk to and offered good tips on activities and dining around Banff and Canmore. I prefer supporting small businesses and Body Concepts was everything I look for in a small business; friendliness and good customer service. My little and I had a nice afternoon with Sharol and Jax and we'll definitely book again if we're ever back in Banff.

It was Christmas Day and hubby was at the mountains so I decided to pamper myself with the spa! I…read moremade a local call from our hotel phone as I wasn't able to call the spa through wifi. They post bookings online which is convenient, but I decided to call in case they had any openings. I was able to get a facial appointment at 5:45PM later that day. I was also excited that the Red Earth Spa is located in the Banff Caribou Lodge, less than a minute walk from where we stayed. I arrived 20 minutes early, (they recommend 15 to fill out paperwork and change into your robe). I was tempted to go into the Hot Pool/sauna area, which is part of the lodge, but didn't bring a bathing suit. The robe and slippers fit me perfectly and the robe was super comfy! I read a magazine whilst waiting for my esthetician. The waiting rooms were quiet and comfy, though in the spot by the teas and fruit, you can hear the shrieks and shouts of the kids playing in the pool area. Not a huge deal as in the facial room, I couldn't hear anything. I believe my esthetician's name was Jessica. She was very nice and friendly and assessed my skin. She used Eminence products which is an organic brand from Hungary. I haven't had a facial in a long time, but I knew it was necessary due to the dry climate in Banff. I had a Classic Facial and it was the best facial I ever had!! I don't remember all of the steps involved, but there was a good amount of products being massaged into my skin and a lot of facial massage. My facial also included a leg and arm massage which was awesome and so relaxing! The extractions didn't hurt too much and fortunately my skin didn't need them. The best part of the facial was how I had some red patches and irritation on my face and by the end of the facial, they had almost disappeared! These Eminence products have been so helpful and I bought 2 of the items that she used on me! If I'm in the area, I will definitely return here for another facial or massage! The facial was about $108 before gratuity and my Eminence product purchase, which I though was reasonable, remembering a facial that I had in Cranford where most of it consisted in a face mask and not enough massage and lymphatic drainage. This place is 5 stars in my book!

Started out fine . Nice, relaxing, greated friendly. 1 hour…read moreclassic pedicure. Manicurist was nice , talkative, did nip me a few times during the treatment. Accidentally marred my pedicure getting redressed after waiting 40 minutes to dry. Fixed ok but not perfect but hey was my fault right. Fast forward to 4 hours later... pedicure polish is still sopping wet & looks like a hot mess. For $110 (including tip) it should be perfect right???? Hot foot it back at 4:45 - only girls there are counter girls with no experience. One of them offers to help me remove the wet polish & tries her best. Make me an appointment For the next day. Fine but am on vacation & setting aside 2 days For a pedicure is not sitting well with my other travelers. Return the next day. Get a gel polish so at least I know it will be dry. Charge me an additional $21. Didn't offer me a discount or even some free nail art or an explanation of my massively failed overpriced pedicure. & Even asked if I wanted to leave a tip (again) ... deep sigh

We came here for a day and absolutely loved it! Very very…read morenice spa. (Not as great as the fountainbleau in Las Vegas but it's been here for years !) There's a relaxation room that no one ever goes in apparently because I could go take a nap in there, there's private pools for the spa and an indoor pool and outdoor pool three different hot tubs with different temperatures, coed living room with snacks and tea, overall good spa experience as well. We had the 45 minute massage and that was good enough for me. The view in the back is spectacular! One of the best views in Banff. Parking is easy they have a parking lot. Which the spa will validate. So then it's free. There's also some free parking along the street but if you're going to the spa, you might as well just park in the parking lot. Overall, I would just go for the day because I did love this hotel.

Stunning. Absolutely stunning. The Fairmont Banff Spa was a dream. The ultimate relaxation day, and…read moreI could not have asked for anything more!! The restrooms have everything you can think of, for after your massage, as far as toiletries! The spa has complimentary teas and light snacks, which were my absolute favorite!!!! The view from the lounge and jacuzzis were stunning. My massage was fantastic as well, just a tad sore the next day. Otherwise, words and photos do not do this place justice, you must experience it for yourself!!

This morning I had a 90 minute massage with Andrew De Sousa. He was phenomenal! I prefer deep…read moretissue and he knew just where to work. I walked in with very aching muscles from two days of hard skiing and probably not stretching enough, and walked out super relaxed. I would highly recommend Andrew and Back At It. He was very accommodating to a surgery I recently had so that I could lay on my stomach without compressing my chest. If I lived here, I would go back every other week. I may just have to come back for a massage soon and it is probably the most reasonable price here in Banff. Highly recommend and the location is very convenient as well.

From the owner: Massage Therapy, Prenatal Massage, Sports and Deep Tissue Massage, Acupuncture, Traditional Chinese…read moreMedicine

The hot springs admission was included in the package we purchased with the Banff Gondola, though…read morewe had to pick up the hot springs tickets separately at the visitor center in town. The hot springs are just a short 7-minute walk from the gondola area. At check-in, you'll need to remove your shoes, but indoor slippers are allowed outside. Lockers were included with our tickets, though towels cost $2 CAD each. Once we got to the thermal pool, it was a bit underwhelming, there was only one pool, and it was quite crowded, especially with a lot of kids, which made it less relaxing. Honestly, it felt like something we could have experienced at our hotel's hot tub. We stayed for about 45 minutes before calling it a day. While I'd definitely recommend the gondola experience, I would skip the hot springs.

Great natural hot spring in Banff that is a wonderful place to come with family. We came as part…read moreof our tour to Banff and enjoyed an hour in the hot springs. There are showers that you use before and after using the natural hot springs and is day am hour is good enough. We came in July 2025 and had a wonderful time. Gift shop available and towels as well.

Renee is has an amazing attention to detail and is very professional in everything she does. She…read moremakes you feel like your talking to a friend and creates a very relaxing environment. A light bright space, made to feel like you are getting waxed in a spa. Clean, friendly and professional. It's all here.

From the owner: Remedy offers the highest quality in esthetic services. Our facials are results oriented while…read morestill receiving a spa like experience. Waxing, tinting, lashes and brows are all top notch!

Kaity is fabulous! Thank you for accommodating a walk in curl and style. Turned out great.read more

I was so lucky to get a last minute today with Mason. While he is new to town I don't imagine he…read morewill have openings for too much longer. He did a superb job with my hair and brows. A total dream of a makeover. Further than that he is a joy to chat to and really funny within a few minutes of sitting down it felt like we were old friends. I will be back!