Attentive, responsive and through! Took excellent care of my fur babies. Highly recommend!read more

We are new to town and had to go back to our previous location out of state unfortunately for a…read moreloss in our family and needed care for our senior cat (Boo). We found Kristal online, reached out to her late on a Friday and she replied the following morning with options to do a meet and greet before we needed her services in the next following days. We met and instantly felt comfortable with her - she has such great energy. :) We've had Boo his whole life - 19 years - and he's never been left alone overnight before so we were nervous and anxious about leaving him. We had to be gone for four days and Kristal came in twice a day to check on him and texted us timely updates with videos and photos and I'm pleased to say the whole process was a complete success! Although our cat was very happy to see us when we returned, he did not seem overly stressed or anxious so we were really happy. We would not hesitate to recommend Kristal - she is excellent!

The entire staff is phenomenal. I've always had a super positive experience here. Dr Jordan is…read moreincredible physician and a genuinely good dude. 5 stars all around!

Staff worked with me to make sure my animal and I felt safe. Was a bit loud in the exam room…read more Wonderful staff all around! Great communication methods including a pet portal and texts messages. Good pricing.

This young lady did a great job on my border collie ! She is veey good with animals i can tell…read more she did great job on old Charlie

Michaela is as such a nice friendly person. she came did my service to my fur baby with no…read moreproblems. I was amazed at how she was with my baby. she was d in no time . I will be calling her back.

Kaitlyn and her team are a treasure when it comes to excellent care for your much loved pets. They…read moreprovide professional & kind updates as well as photographs while you're away. I can rest assured that our cats are happy and well cared for when we are out of town. I look forward to working with Paws and Claws for many years to come.

From the owner: Paws & Claws Pet Sitting is your trusted partner in pet care. Offering a range of services…read moreincluding pet sitting, dog walking, house sitting, and farm sitting, we cater to the unique needs of your furry friends. Our dedicated team ensures your pets receive the best care with services like pet boarding, drop-in visits, and attentive grooming such as ear cleaning, nail trims, and filing. Choose Paws & Claws for a reliable and compassionate pet care experience, where your pets' well-being is our top priority.

Some spine surgery kept me in the hospital for a few days. Kim looked in on my dog, Bug, twice a…read moreday. Kept her fed, walked her, gave her companionship. Bug now loves her and literally drags me over to her whenever we see her. She is wonderful!

It really gave me a peace of mind to know that my cat's were fed and fresh water each day we were…read moreout of town. Kim was able to take care of them without any problems. Thank you!

Our Misu girl received so much love while she was here over the holidays! From the beginning when…read morewe first met Crystal and Ms. Doreen, we could tell they were real cat ladies. We just moved into Durham a few months ago and didn't realize most owners had their cats reserved 3-4 months in advance before the holidays for the usual tall rooms. My husband and I were desperate due to flight plans (& we wanted a cat only kennel) and they squeezed our 9 month kitten into their lobby 1 month before. They made her (and us) feel such a VIC (very important cat)/VIP, we were so grateful she ended up as being their last minute office cat for the 7 days we were gone. They were very meticulous to make sure the doors were locked if she was outside of her kennel. Misu girl was so spoiled, received so many head pets (with bonus daily pics and/or videos), and we absolutely would not hesitate to bring her back to the Laid Back Cat next time we need to go out of town. They really treat your cat as if it was their own family member. Oh yeah, she loves the fuzzy white ball they gifted her for Christmas! THANK YOU!! /// FYI Crystal & Ms. Doreen do live on a separate building on the same property (which is awesome) & calling is the best mode of communication if you need to reach them.

Absolutely incredible retreat for your feline. The Owners, Crystal and Doreen, truly love cats and…read moreyour cat(s) will be loved on and tended to while in their expert care. Each suite offers a safe, clean and view of the woods and wildlife to keep your kitty entertained. So much care and thought goes into this facility to make it the next best thing to home.

My dog had a good stay with them and will be going back. The price was reasonable. Will be going…read moreback soon.

This place used to be wonderful but it seems the new management has really changed - unfortunately…read morein the wrong direction. It's sad to see this happen because the folks who work there really are excellent! We boarded two dogs and when we picked them up it seems the rate has effectively doubled. That was unexpected. We boarded the same two dogs for the same period of time in April and it was $380. This time it was $794. To add insult to injury, the person at the desk billed us twice. Clerical errors happen, but it's how we respond to them that matter and in my case getting help in the form of a refund has been a colossal headache. They advised us not to worry as it would be refunded. It's now three days later and no refund. Our account has been overdrawn and we've been told to "just wait" for a refund. After being billed an extra $800 leading to an account overdraw, "just wait" is an unacceptable resolution. I run a small business. If we overcharged a customer to the tune of $800 and overdrawing their account, one of my guys would be in a truck heading to that person's house with a check and an apology. Been coming here for years - sadly will be taking business elsewhere going forward. To me it's quite telling that all the recent reviews are one star. Sad to see and it pains me to contribute to that.

If you value your pet, please find another groomer. I want others to know how deeply our family was…read moreaffected by the loss of my brother's beloved pet. Ali escaped, was hit and killed by a car and the groomers were unaware until the police were contacted about a deceased animal in the road. This all happened the day before our brother's funeral. How horrible is that? If you want your dog's tail to keep wagging please use another groomer.

My babies like Miss Amanda! They do a good job and I don't have to wait all day to get my babies…read moreback home!