Very compassionate and professional staff. First visit they were very thorough and very helpful in checking our dog.

Several times I have called with emergency needs for my mini dachshunds. Each time I was able to get an appointment and my dog treated with kindness, gentleness, and respect. I was listening to and I have left without spending money that wasn't necessary, but getting my dog treated for exactly what they needed to have done with the understanding that if they need further treatment all I needed to do was call. Plus, they also call and check up on my dogs to be sure everything is going in the right direction for their full recovery. I highly recommend Mebane Veterinary Hospital for not just emergencies but for regular care, toenail cuts, etc. Everyone is very, very friendly, kind, helpful, patient, and professional. They are honest about their hours, how busy they are , how long the wait will be, and you can ask them upfront about estimated cost before you even go. That really helps me with my budgeting and to know what to expect for the minimum cost and additional cost. read more

The people at Mebane Vet Hospital are caring and treat pets gently. They are very mindful of cost and try to save the pet owner money whenever possible. But they never sacrifice the wellbeing of the pet. I highly recommend them to any pet owner who wants the best for their pet. They have good hours and good caring service. read more

I moved from Northwestern Vermont to Burlington, NC 10 months ago. I brought my 2 cats ~Stiles (long-haired tuxedo 12y/o male) and Pickle (medium- long haired cow cat 6 y/o female) to be seen. Both are indoor only. The staff there are all great- from the front desk, to techs, and we had Dr Ann taking care of us. Easy to find location, and I was really impressed with their pet-safe intake process ( you call from your vehicle- and a staff member comes out to bring you and your pet(s) in). Stiles and Pickle both needed routine check-ups, some matter fur shaved, and nails done. The staff came up with a plan to make the visit as stress-free as possible for all of us. Pre Meds provided and they were dropped off to give plenty of time for them to get more medication if needed. I really liked Dr Ann's common- sense approach to vaccines and care. Everyone gave you plenty of time so you didn't feel rushed at all-even though they were busy. Truly exceptional care!! read more

My most important metric of quality is how they perform during non-routine circumstances (e.g. sick dog) followed by what they do to prevent those situations from happening. --------------------- Summary (2.5 years) --------------------- 1. Minimal contact with DVM; the Vet Techs have conducted most of our visits 2. Physical exams were not thorough. 3. Missed findings and insufficient counseling efforts contributed to bad outcomes for my dog. 4. They did not accept my sick dog when he was sick and in pain even though he was an established patient and I contacted them during normal business hours. --------------------- Details --------------------- 1. Minimal contact with the DVM, mostly Vet Techs conducting visit. Veterinarians have barely said any words to me in the nearly 3 years that I have been taking my dog there and I have never seen the same vet twice. Vet techs are knowledgeable but I expect to see a board-certified DVM if I'm paying $140 per visit for that level of service. I'm paying so that a DVM knows my dog when he's normal and isn't seeing him for the first time when he's sick, and theoretically they'd be more willing to help him when he's in distress (see #3). 2. Physical exams are not thorough and findings are missed. Standard of care on a first visit is for a veterinarian to do a comprehensive physical exam. In my dog's case, this is important because he was adopted and did not have a known medical history. Instead of placing my fella on the exam table, the exam was done haphazardly on the floor in less than 2 minutes. My tail-wagging, happy-face dog allows strangers and kids to pet him with zero fuss and he demonstrated no signs of distress during the visit, so I found this to be substandard service. 3. Consequences for my dog due to inadequate service. The vet stated she had inspected the dog's teeth and that they were fine. Later, a friend pointed out that the dog was missing a tooth which appeared to have been surgically extracted. This places my dog at increased risk of subsequent infection and there are certain measures that can be taken to reduce this risk. The vet neither told me the tooth was missing nor provided the counseling measures I could have taken. The dog subsequently developed an infection (see next point). 4. Was not available to help my dog when he was sick and needed to be seen urgently. My dog developed a severe infection under his jaw that increased to about golf-ball size over a matter of hours. When I called they acknowledged he needed to be seen but they would not see him because people had already called in and filled the schedule. This was surprising because I had called 30 minutes before the clinic opened and the dog was an established patient with a relatively urgent medical need. After 8 hours they finally saw the dog and, by that point, he required a surgical procedure to drain the abcess. During this process, they also forgot to take care of a separate, minor issue that required anesthesia, necessitating an additional anesthetic ($300) at a later date. read more

Wonderful care from Dr. Brady. She diagnosed my mom's Pom after listening to her chest. Knew that she coughed after lying down. Smart and compassionate. Tries least invasive first. Would definitely recommend her whole heartedly! read more

We have been taking our dogs here for 13+ years. Dr. Brady and her staff are the best. They don't push treatments on you, but clearly lay out your options and let you decide. Compared to other vets we have used over the years, they are VERY fair with their pricing. HIGHLY RECOMMENDED!!!!! read more

I have taken my dogs and cats to Dr. Brady since 2000 and can give only good reports. I am traveling now from Chapel Hill to see her. It is so obvious that Dr. Brady truly cares about the animals and has a wealth of experience. I have been grateful how she always tries to make veterinary care affordable using excellent assessment skills rather than fancy expensive tests. I have sent several friends to Dr. Brady and they, too, decided that it is worth driving half an hour or more to have their pets under Dr. Brady's care. read more

The vets and assistants were exceptional my 2 visits thus far. I have cats and dogs, geriatric and juvenile. Drs. Brady and Warner are a great balance of experienced and modern vets. They perform very thorough exams, ask great questions, have thoughtful intelligent recommendations, and analyze each pet's complete history prior to and during the exams. Diagnostics, including aspirates of lumps, bloodwork, ear cytologies, and skin cultures, were all professionally and competently done. Unlike many vets, they weren't turned off or "old school" in their reaction to my pets being on a raw diet, appropriately supplemented. They were current on their knowledge of joint support and supplementation, cancer treatment, palliative care, and cardiac disease and treatment. I love their "individualized" vaccination protocol as well; they don't over-recommend vaccines, as if they were their sole source of income so to speak. I am a pleased owner indeed! The front staff seemed bothered by our entrance and records, as I was unaware the "fax didn't go through" from my previous hospital. Ya gotta at least fake it folks, as you're in customer service! Once they act like they enjoy having a job in this economy, and strive more with the staff that are first to greet clients, this hospital will have no drawbacks! During my brief wait in the lobby, I enjoyed the decor, guinea pigs, and art. read more

You could look a long time for a more caring and knowledgeable vet than Dr. Brady and not come up with one. She and her staff are simply the best. Over a period of 16 or 17 years we've taken five dogs and five cats to Mebane Veterinary for routine care and a few pretty unusual situations. Several times she's called us at home just to see how one of our patients was responding or to tell us she'd found some new information that might apply. We've never felt like the clinic was too busy for our pets' problems and that hasn't always been the case at other vet clinics we've used in the past. Mebane Veterinary Hospital is worth a little drive. read more

When my regular vet couldn't seem to make time for my dog when she was seriously injured, Dr. Brady was willing to see her right away and we'd never been there before. Of course Dr. Brady is where all our animals go for regular care now and we are always very happy with the care received. read more

I would not recommend this vet to anyone. My daughter carried my dog in for a nail trim and I asked her to ask the tech to give me a price to remove a mole. She called and said that they charged her for an office visit to quote a price for a mole removal. When she questioned them they were rude to her. Because I had not had time to look for another vet, I did call to make an appointment to have the mole removed and was told that I needed to bring him back in to see the vet before scheduling and pay yet another office visit. When I questioned it and told her that I had no intention of doing that and that I had already paid an office visit that I shouldn't had been charged for she told me it was common sense that they charged an office visit to ask a tech to quote a price. These people are nasty and rude and basically want to charge you twice. I do not recommend taking any of your animals to this place. Do yourself a favor and do your homework when choosing a vet. read more