My parents have been taking their dogs to Dr. Binette for years, so once I moved back to Maine, it…read morewas a no brainer that I would be taking my dog here as well. Every time I have called the office, my call has been answered promptly and my questions answered, not to mention our appointments were made and we didn't have to wait weeks on end-- most recently I was able to bring him in the next morning (I'm lucky, however, that my schedule allows for quick or last minute scheduling.) I always feel confident in the care my dog receives when visiting their office and appreciate the friendly staff. My dog is never scared when entering the building or leaving the building so I know he feels safe with the care that he receives. Another thing I love that was not done at our previous vet is the automatic rebates. In the past when I ordered HeartGuard, I had to mail in for the rebate myself. After ordering year supplies of both NexGuard and HeartGuard, the clinic took care of the rebate for me and I just had to wait for it to arrive in the mail. A $60 rebate is fine by me!

get a real veterinarian in there From my experience all they have is pharmacists in thereMost…read morepeople can Google their pet symptomsAnd pretty much tells you what medication you would need for your pet most medications needs prescription So you take them to This veterinarian they'll prescribe a medication they do not do hands-on physical work with your pet There are only there to prescribe medications which I would call a pharmacist

Showed a picture of my cats ruptured anal gland and they confirmed that is what it was they were…read morevery prompt in reviewing and responding to my concerns

We had our 16 year old girl who could not walk anymore. She progressed to the stage of starting to…read morehave a hard time walking, to not walking at all within weeks. I always said she would go quick. I made the hard call and within a few days they were out in our yard. They made the experience as peaceful as possible, and when I am losing my mind I just lost my girl, they had the greatest compassion and were there for the whole process. Having never had met or even used their services, they acted as if we had been with them for years. I cant thank them enough.

10 s! My pup, Baker, loves it here! He's always super…read moreexcited to jump out of my car to love on the owners and play with his friends. When it's time to go home, he gives the owners a kiss/hug. This shows me he is well cared for! % When he gets home, he is more calm, relaxed and goes to bed early from a great day of well needed exercise. Oddly, I've noticed that he is behaving better. I love their set up to accommodate for change in weather. Thankful that they post pictures on Facebook!

Larry and Donna are wonderful. They take great care of my dog and he absolutely loves going there…read more They take great care of him whether it is daycare or boarding. he is at home at Muenster Abbey. They also take care of us as owners and report on how our dog does with sleeping and eating. I would highly recommend them to anyone looking for care of your dog.

Kara and her staff are remarkable. I have had them train my "Covid" puppy Willow, she has…read moreblossomed under her tutelage and I am confident I can handle her in most situations. To highly recommend them and have done so to many fellow dog owners.

I recently moved to Maine and contacted Kara's Petcare on the recommendation of my vet. I was so…read moreexcited because it seemed like they would be able to offer daycare for my dogs and some auxiliary training if needed. They also said they did transport to the daycare facility and boarding on occasion. It seemed perfect. I should mention that there are Kara's pet care facilities in Portsmouth, Berwick, and Falmouth. First I was asked to set up a meet and greet with one of their associates at my home so she could meet my pets. It took me many tries to get through many unreturned phone calls, but finally we did set up the meet and greet and that went well. Then I was asked to set up an app and an account before we could actually schedule any dog care. So I set up the app and the account. Then I was asked to drive my dogs to their facility to see if the dogs would "be happy there." So I drove my dogs 25 minutes to the facility. When I got to the facility I was told that they were supposed to stay there for a day assessment and then I should come and pick them up. This was not communicated to me earlier, and I had not budgeted an extra hour of driving back-and-forth. Then they would reschedule the assessment and they would come and pick up my dogs for the day-long assessment. All before any dog care could be scheduled. So, still not on the calendar. So to summarize: you need to go through a long process of scheduling a meet and greet, then you need to have the meet and greet, then you need to sign up for the app, then your dogs have to be assessed to see if they will be happy. I'm just thinking that anyone who's busy enough to need dog care is too busy for this multilayered, multi-step, poorly communicated process where phone calls, texts, and emails are returned only about half the time.

Had an incident at my property that was INITIALLY thought by the fire department to be caused by…read morethe fence but later determined to not be the case. The manager was combative and rude to me when I reached out to them with this information and hung up on me... Dave the owners response to my previous review about this incident was not actually a true account of what was told to me by the Fire Department and my interactions with his office and that's why it was removed... I WAS initially told that they believed the fence may have been the cause. After speaking with Dave who explained it wasn't possible, They changed the cause of the fire to undetermined. Unfortunately, that is not the story Dave gave in his response to my previous review which was removed because what he said wasn't true... His account of my conversation with the Fire Chief is not actually what happened... I WAS INITIALLY told, (by fire professionals) that the fire likely cause was the fence. Dave's account that they CLEARLY told me they didn't know the cause of the fire and just found pieces of the fence was not ACTUALLY what was told me in my email correspondence with the Fire Chief... I am disappointed in the very unprofessional reaction i received from what was a a very stressful situation. I was only going by what i was being told by the professionals... To be yelled at and hung up on by the manager, TWICE and then have the accounts of that incident and what was told to me by the Fire Department be misconstrued in Dave's response to my initial review is dishonest and disappointing...

The Invisible Fence Company met and exceeded our expectations!…read moreWe had about 8 acres enclosed with the underground wire and even with a low setting our border collie would not go near the flags. A squirrel showed up and she ran across. Today Wayne showed up for the last training and increased the power setting. We tried to encourage her to cross the flags and she jumped about 3 feet in the air. I don't think a squirrel will draw her across the flags again!