Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

Poor communication. Did not listen/comprehend what was being asked. Did not ask for clarification,…read morejust showed up expecting me to be there after I had already said I am recovering from spinal surgery and could not drive to meet. Never gave an estimate, then expected $375 for towing a car they can keep and sell on. Still has not responded to confirm that he got the payment we agreed upon. Ridiculous!

Najeeb was quick to respond and was honest about his time to arrival. I caught a flat on 5 north 8…read moremiles from home and I was able to get home within an hour of calling.

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

Best roadside assistance ever!!! Steve was extremely…read morehelpful, kind and professional. Kristen

A couple of days ago my MDX auto security system melted down in the Home Depot parking lot in Watz…read more I think it was Steve that showed up. He ended up calling another AAA truck with a needed part. He worked on my car for about 1 1/2 hours. He was very polite and respectful about the situation I was in at the time. The horn was screaming and I could not unlock the car. How to make friends in a parking lot!! I was very impressed with how Steve problem solved the issue with the goal of getting me home safely. He calmly went over the alternatives...none of which were very attractive. I have ordered new parts and cannot use my security system (MDX) until it is repaired, but I got home safely....Huge thanks to Steve and AAA one of my favorite service organizations...just another example of consistently providing excellent service to the community.... John

I called On The Go roadside assistance for help with a flat tire and they got me back on track…read morewithin 30 minutes. Throughout the interaction, they were very professional, prompt and never condescending. Their prices are very reasonable too for such a critical service! Overall, I'll highly recommend this business for anyone stuck in an unfortunate situation needing assistance.

Great service and reasonable price. Friendly staff with super helpful assistance. This is exactly…read morethe place and service I am looking for.

My car broke down on the side of the freeway, it had some battery issues I think. I called few two…read morecompanies and they were charging a lot and they were going to take atleast 2 hours. I called valley road service and they came in quick within 30 minutes. The technician was very professional and he was able to figure out the problem with my vehicle and got me back on road in no time. Highly recommended. Their prices were very reasonable also. Thank you for great road service.

Life saver!!!!.. My truck was red tag on scale.. for rear bushing .. so I search on line for road…read moreservice.. I talk to couple of people.. some of don't have tools to remove the bushing. Some of don't have time & some really expensive.. they gave me a quote for 2600 to 3000 dollars... and the one of my friend suggested me to call the valley road service.. so I call that guy name kuljit brar .. he is so humble and polite to talk .. he was doing another road service.. when I called him .. he told me he will be done soon .. so he gave me a estimated time to arrive.. it was less then an hour.. so he arrived on time.. done my job professionally.. and done couple of minor things that cause me a problem and he didn't charge me for that.. I paid him total $1975.00 .. worth it .. totally satisfied..

"I called Los Quinteros Roadside for a flat tire change, and they were fantastic! They had prompt…read morecommunication, answered right away, and were very quick to arrive. Lupe, the boss, was very polite and professional, and they got me back on the road quickly. Highly recommend them.

Lupe is friendly, prompt, professional, helped jump my car battery and explained what was wrong…read morewith the battery - thank you!!!

associated tow is quick to respond; and follows up within the hour. i would recommendread more

Thank you so much for helping me so quickly getting my keys out of the drain. Amazing service, very…read morequick response. Highly recommend. Thanks for saving the day.

Great service. Quick and took care of our baby. Al's tow is our choice for all your tow and…read moreroadside assistance needs.

Al's the best tow truck driver around in the 209. It was a pleasure and would most definitely would…read morerecommend his services!

I was stranded late night no roadside would come but Ben took him about 25mins to get there and…read more10mins to do the job had me back on the road fast

From the owner: We offer roadside lockout, jump starts and tire replacement services…read more We also change Brakes and perform oil changes, as well as minor vehicle repairs!

I've had a great experience with Metro Towing. They are always helpful, professional, and punctual…read more Whenever I've needed their service, they've been reliable and made the whole process much easier. A special shout-out to Naseer, who has been exceptionally helpful. He truly goes out of his way to assist and makes sure everything is taken care of. His kindness, responsiveness, and willingness to help really stand out. I highly recommend Metro Towing, especially if you're looking for a towing company you can depend on. Great service and great people!

BEWARE- rude dispatch and initial ETA not true!!! I was in my car broken down between the slow…read morelane and an entry ramp ( the Goree area for over 2 hours) The sole reason this company is even getting two stars is because of the tow driver Ramzi!!! he was polite, respectful, responsive, and very helpful. The company initially gave my insurance and arrival. ETA of 70 minutes only to directly communicate to me ( without updating my insurance) 30 minutes later that the driver would be at least another 60 minutes. And when I call the dispatcher to see if this was accurate and what was going on, she was very rude and abrupt as if the company was actually doing me a favor. Well aware that I was in an unsafe location, and that she had no driver on the way, as well as being aware I had already waited nearly an hour at this point she was more than willing to cancel my request to shut me up. And desperation, I told her I would wait the additional hour for the driver. (after 1 1/2 hours) Ramzi called my cell phone to share he has just been dispatched and had a 40 minute ETA. he was shocked to learn how long I had actually already been waiting. If it had not been for his kind personality, friendliness, and honesty, I would've canceled the company and waited for anybody except for them. But I really appreciate it his compassion and empathy from the first realizing told me the way would be. unless they are a free service, I would say they are not worth the value. This takes nothing from what is clearly great customer service coming from their drivers after reading all of the multiple reviews. Notice all of the comments are always about the drivers and never the dispatch team or the company itself.if you have options, please choose another company. You will be very disappointed otherwise