Why are the ratings so low? Plenty of parking, great service…read morefrom the pharmacy in person and over the phone. The store is spacious. Had to transfer from Walgreens because of insurance coverage. They made it very easy. So far so good!

The CVS pharmacist here , Taline, was so helpful and caring. I've been driving around different…read morepharmacies trying to get my medication that is out of stock. It's been a rough week with Christmas a couple days a way and a very sick family member. Taline's kindness was so touching in these hard moments. She went above and beyond and then some. She called the other pharmacies to ensure I wouldn't keep driving around. Her genuine caring nature was so helpful in these trying moments. Thank you cvs, for having an employee like Taline and thank you so much, Taline

This location is well stocked for the most part, and they have a large parking lot as well. It is…read morealso next to the 7-eleven store. I drove to this location after i was at the one in arleta, however, they were out of the "plan-B" which prompted me to drive here instead. The line was getting rather long for check out, so this triggered another employee to open up by the photo section. Unfortunately, there are many people in the world that are not willing to help you out or ask someone else for guidance, if they don't know how to assist. I had a digital coupon for the pill and I wanted to use it but this young man, did not even try to read the instructions on the coupon itself. He quickly wanted to dismiss my request without even reading it all the way. He didn't want to read it period. Lazy and not helpful at all. I was not asking you to put in any numbers, simply read the instructions on the coupon and follow the prompts, but since you saw a line forming, you decided to dismiss it by saying "it doesn't work" I was annoyed and i wanted to get out of there rather than deal with a lazy worker.

I stopped by because I'm running out of corn huskers for a sunburn, and figured I would get either…read moreanother corn huskers if they have it or aloe Vera. Parking is plentiful and spacious. Upon entering this Walgreens is clean and well arranged. The only thing is that they didn't have what I was looking for. Even the staff tried to help me search for aloe Vera gel and they didn't have it. Maybe everyone is getting sunburned lately lol. It was just weird that they didn't have it. Otherwise while searching i felt everything else was well stocked in all the other aisles.

I don't know if its this location or because of age. I've seen this location change its name from…read moreSav-on to Osco Drugs then CVS. Throughout the many years I've been coming here things were great as a child. Growing up I find there isn't too much this store has to offer. While a long run and what seems like its going strong, visiting CVS is very lack luster. This location is prime as it does have a pharmacy and what I believe keeps this location going for the long run. Everything else seems mediocre. In my personal experience I could find the same products else where at a lower price. The selection of items seems limited and there is just no real reason for me to come and shop. While for others, I'm pretty sure CVS is the place to be, not me. There seems to be lacking in employees. Its difficult to ask for help when I am looking for something that I may need at the time. Usually I would need to walk to the front register as there is someone there. While they do have multiple registers, usually there is only one person ringing up everyone. I've been to other CVS and had a better experience. I think its just the location. Parking: large private lot VERDICT: Rinse and repeat

Came by on a tuesday afternoon for my online order- ready to be picked up. Had to form line and it…read morewas a busy day, but the line went along pretty quickly. The lady that assisted me was pleasant and quick. For me, the location is convenient and they also have a large parking lot. I like CVS because I get to use my coupons and it does help to save a few bucks on personal are, meds, etc. for the most part, this store has items in stock when I need to place an order online.

Staff was very disrespectful grabbing my stuff out of the basket.And slamming it into a shopping…read morecart , I had food , eggs and other breakable items inside my cart,, he didn't care at all and expected me to pay for it after he damaged my goods.So I walked out , leaving the shopping cart there

Won't let me in even tho it 24 hours not sure why this a second time it happened the security say…read moreI can't come in till 2 hours won't say why but won't let me in even tho it say 24 hours management do better

The CVS pharmacy is quite far from my home and my work, but I continue going back because number…read moreone they have a drive-through and number two they know me and take good care of me. Especially the pharmacist Clarisse, she's so awesome and accommodating Definitely worth the drive

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

Stopped by on my way home from the AOTA Conference to pick up some Boston Baked Beans and the hot…read moreyoung Latin guy from photo checked me out, my items that is LOL. Although it would have been nice if he would have checked me out too because he was really hot and I wouldn't mind some if that

I'm always greeted when I walk in, especially by Lucia. Other workers also asked if I have found…read moreeverything I needed. I mainly go for the Pharmacy. I used to work in healthcare and KNOW the demands so I extend lots of grace. With the Rite Aid having closed, I'm sure they are getting slammed with more work and on top have to deal with corporate demands. The Pharmacists is always helpful in making sure we know how to take our meds and the techs are great and very patient‼ I do dislike longer wait times in the drive thru or inside but everyone is seen working diligently. What more could we expect.

Store was open during MLK and I visited this location to pick up my online order. This is a big…read morestore compared to the sun valley location, they do lock up most essentials here so you have to call staff to get your item. Large parking lot shared with other businesses as well. This store has a variety of items that you may need or looking for last minute. I like ordering online and picking up as this is more efficient for me.

I have severe ADHD, and I take 50 mg of Vyvanse every morning. This is not a medication that I can…read moresimply take later in the day or skip without it seriously affecting my ability to function. My doctor sent my prescription a month in advance. I called the pharmacy the night before and even went in person to ask if it could be filled so I could pick it up first thing the next morning. I was told they had the medication in stock and that I just needed to come back in the morning. Instead, I called again in the morning and my prescription still wasn't ready. It wasn't available until around 6:00 PM. By then, it was far too late for me to take a 50 mg dose of Vyvanse. Because I had gone the entire day without my medication, I was so scattered that I forgot my wallet at home and couldn't even complete the pickup. What makes this even more frustrating is that this delay was completely avoidable. The medication was already in stock, and my prescription had been sitting there for weeks. There was no reason it couldn't have been prepared ahead of time after I called twice and even came into the pharmacy the day before. The pharmacist working on Monday, July 13, was also unfriendly and came across as though I was inconveniencing the staff simply by asking about my prescription. Patients shouldn't feel like they're bothering pharmacy employees for expecting medically necessary prescriptions to be filled when promised. I've been getting this same medication for years, and I've never had this experience at the CVS on Sepulveda and National in West Los Angeles. That staff was consistently professional, kind, and had my medication ready on time. The difference in customer service is night and day. ADHD medications are not something people take casually. Timing matters. Delaying a high-dose stimulant until the evening can mean an entire day of work, school, driving, and basic functioning is lost. I hope the district manager or corporate office seriously looks into what happened because this level of service is unacceptable. If staff are overwhelmed, that needs to be addressed. Patients should not have to suffer because a prescription that could have been prepared in minutes was repeatedly delayed despite multiple calls and advance notice.UNACCEPTABLE

I happened to be nearby and needed few things from this CVS. I am not a fan of this particular CVS…read morefor different reasons. Walked in around 10am and there was no one to greet me, I waited for like 5 minutes and someone from the back came to help me. I needed some feminine care products, couple of drinks, 3 vitamins, shampoo, bath tissue, conditioner, dish soap couple of sponges, toothpaste and toothbrush. Out of the 10 items, I only got 6. I was still grateful, because I mostly needed the feminine products and they had them in stock. Store is not well organized and a lot of things are missing from the aisles/shelves. Store was clean and they didn't let me use the restroom, telling me to go next door to Habit restaurant, knowing and seeing the sign for the restrooms. Prices are fair, I have been a customer of CVS for literally 35 plus years and we get their promotional coupons in the mail. Comes very handy on a BIG purchase. When it was time to check out, I had to wait in line, because the cashier was M.I.A. Once he returned, he didn't even acknowledge me by saying hello or something.. Can't comment on their Pharmacy, because we use other CVS's pharmacy. Please hire more people and stock up your shelves!! Parking lot shared with other businesses..

Arrived to the store for an online pick up order. This location stays busy as it is located off…read moreLankershim and Oxnard. Parking lot sufficient for parking space. I formed line and then, once it was my turn, the associate assisted me. Based on what I was able to grasp, they do keep certain items locked up, so you will have to ask someone to help out. Other than that, a pleasant experience overall.

KENNEDY is extremely professional and helpful. Absolutely wonderful attitude on this kid, he's a…read moretotal go-getter. This particular CVS has a lot of younger workers, and there is a neat vibe here. Juan is an excellent manager, and has always treated customers with respect. Keep up the good work!

Efficient location that we needed to use mid-evening. Staff was on-it, polite, and informative…read more Thanks.

The American healthcare system is poor at best. When my regular CVS pharmacy didn't have a…read moreprescribed medication because it was on back order, they didn't offer any alternative, or guidance on where to find it (?). So, I searched pharmacies on yelp and called down the list of top rated to ask if they had it in stock. Was told over the phone that they could fill the prescription within the hour here so headed over. Area is not great, but it's around the corner from a great hospital where I got my first covid vaccines so street parking is possible. Once I checked in, they told me it was a 20 minute wait. No problem processing my insurance. Surprisingly, there's also a yelp check in offer! Not only did I leave with my prescription filled fairly quickly, but also with a tote, pen, and calendar. Unexpected freebies were a great finale to an otherwise stressful situation. Thank you, 986!

Everyone is friendly and it's quick. Parking in the back and on the street is convenient.read more