I went in with more lashes than I came out with! I asked for a refill....she said I needed a full…read moreset. She took off all of my lashes, my eyes were burning and I laid there for two hours and when she was done I had less lashes than I had before I went in. My eyes were stuck together and were burning and when I opened my eyes there were big gaps where she pulled my eyelashes out and it hurt. And she charged me 150 dollars to come out with less eyelashes I had when I went in. I look horrible and I paid $150 to have my own eyelashes pulled out. i asked her what kind of lashes she was using and she said that I SAID I WANTED THEM TO LOOK NATURAL. I NEVER EVEN SAID THAT!!! Ladies be careful of this place if you're looking to have lashes done. THEN She said she would take them off for me!! HA! After pulling out my real lashes and having my eyes glued together.... do you think I want her to take them off and leave me looking like this? AND she is answering her phone the whole time she's doing my lashes. OMG! I give her a BIG ZERO RATING!

DON'T GO HERE, I BEG OF YOU. This is the nastiest,…read morefilthiest, most unprofessional place I have even been to in my life. They all act stoned & your service is given accordingly. The filth of this place is a nightmare. I'm a former health inspector for the beauty industry & this spa is one I'd shut down immediately. Mark my words: it will end up being shut down due to failing health & safety tests. Truly disgusting & I felt like I needed to take a billion showers. Despite this, I went back a second time bc of its positive rating. No- I was right the first time. Please go anywhere else. You will get both rude service 8 an infection going here. Run the other direction babes.

I absolutely recommend Lavender Nail Bar. I love the atmosphere and often bring my 11 year old…read moredaughter with me for mommy and me girl time. The customer service is amazing. My nail tech is Eric. I love his designs and often ask him to surprise me. He never fails . Thank you Lavender Nail Bar!!

I recently visited Lavender Nail Bar and overall the space itself was genuinely beautiful. The…read moreinterior is very well designed, clean, and extremely "Instagrammable," which definitely makes it a nice spot if you care about ambiance and aesthetics. When I arrived, the staff initially seemed friendly, and I did make sure to clearly explain my nail injury on my right thumb. That part felt acknowledged at first, which I appreciated. Kim did my pedicure and Theresa did my manicure, and both of them did a good job with the services themselves. However, what really disappointed me was the lack of attention when I asked multiple times for a cotton ball and foil for my injured nail. I asked three different people and kept getting overlooked, which was frustrating given that I couldn't properly soak or file that nail due to the injury. Another concern came up at checkout. I noticed the price for my manicure was changed at the register compared to what had been written by the nail technician. That felt dishonest and left a bad impression at the end of the visit. Because of those experiences, while the salon is beautiful and the technicians were skilled, I'm not sure I would return anytime soon.

This is the most beautiful spa I have ever been to!! I got the Russian manicure and a HeadSpa on…read morethe same day. The staff is very friendly, and the salon is so beautifully designed. I will definitely be back soon. Thank you so much Luxe Me!

The best eyelash extensions in Plano and the best Russian manicure in Texas …read more I would highly recommend if you like quality services!

Fabulous personal experience with private setting for nails and pedicure!…read moreIt's always individual service! Love the setting, music or movie while enjoying your spa session!

Made a reservation on class pass and was contacted less than a day before my appointment and told…read morethat class pass reservation wouldn't be accepted. I asked for my credit to be refunded, because class pass charges a late cancellation fee. If I were to cancel on my end, the owner did nothing to try to help me accommodate for her late cancellation on me. I am very confused why this business wouldn't remove their account from class pass if they don't accept credits... but I have reported the business to class pass and I'm hoping that other people avoid the mistake I made by booking on there. I'm a firm believer that some businesses should go out of business, especially if they're poorly managed...

I have been coming to Nails & Lash Room for my Russian Manicure for a few months now. What I love…read moreabout the Russian Manicure is how natural my nails look yet they are still very "durable." I will say it is pretty pricey, even more so since they went up on their prices, but it's cheaper than some other places that do Russian Manicures. Ellie always does great work and perfects the shapes I'm looking for so at least it's worth it. She is very precise and very sweet as well. Each appointment takes an hour+. The salon itself is extremely clean and the ladies at the front desk are always so nice! I book online, appointments always seem to be booked out a few weeks so be sure to schedule early! They do offer sodas or water but another plus is the salon is right next door to Summer Moon which has amazing coffee if that's your thing! If you're looking for a quality Russian Manicure I recommend checking them out.

I have been going to Nails and Lashes since they opened. Never knew how much I would love a…read moreRussian manicure until Daria started doing my nails. She is very detail oriented, professional and does an amazing job. I have a standing appointment with her every two weeks. The salon is so pretty and relaxing that I look forward to having my nails done. Also, I get my pedicures there as well. Book with Daria! You will be glad you did.

I traveled to the spa for Valentine's Day weekend, and while typically it was busy, the service was…read morestill absolutely exceptional and they were able to maintain such a high level of quality even with it being completely packed. My treatment was excellent, the facilities are so beautiful and well kept, and the staff were fantastic and so welcoming and helpful. It's definitely on the higher end of pricing when it comes to spas, but I feel like the facilities really do warrant it and I would go back again for sure.

the facilities and customer service were excellent no wonder they charge a 22% service charge. well…read moreworth it! valet your car at the front and the spa will validate parking. the spa entrance will be on your right of valet! how convenient! the indoor jacuzzi was a dream and the heated outdoor pool was just fine in this 60 degree weather. i would come back again! just not for a massage. there are better massages out there