We drove here from Slippery Rock (even though there was a closer urgent care) because of the good…read morereviews and it was worth the drive. Everyone is so friendly and they got us in quickly. Pretty drive too.

I visited Swiftcare when I was in town visiting family and needed to see a doctor on a Saturday…read more The staff was kind and attentive. Dr. Bull is awesome; he has a great sense of humor and made me feel comfortable. I left feeling better because I was able to gain peace of mind. I just had to pay a copay for my visit, which was great. The doc took xrays and I was informed that they are a $40 flat fee (per set)...seems incredibly reasonable for those with and without insurance.

Staff is very friendly and medical provider always takes the time to listen and go through my…read moremedical issue. So far I have not had an issue and they are very attentive

Wish they had a zero rating. Whatever happened to customer service and business attire? First I was…read moregreated by a receptionist that said they had an emergency situation so it would be at least an hour and a half wait. I understand that things happen unexpectedly, especially at a medical facility. I also species the fact that it's a walk in clinic so not everything will go as expected. However, when i asked if i could wait there or if they wanted me to stop back in a bit, she seemed shocked that I would want to wait that long. She told me to sign in at the kiosk and told me that I had to stay there. Then I received a text link to finish my sign in! I tried to buy was having difficulty so I stopped and just figured I'd wait till they called us. A different receptionist looked up from her computer and asked me if I was filling out the questions. I explained that I'm grandma and that the patients parents had his insurance card and only had pictures of it in my phone. She explained that I needed to upload the pictures or I would be held liable for the bill. After several attempts to fill out their forms and getting frustrated that if been there an hour and she told me that if have to start again! Seriously! Go to the end of the line because they expect the customers to enter information into their system! I thought that was their job! At least they used to. So I told her that I would just pay for the visit and she continued to tell me that I still need to complete the information before they could proceed! I became frustrated and irritated with her. I told her that I'd just wait until tomorrow then and take him to his pcp and left.

In Town visiting my sick parents and injured my back. The staff here were incredible and so caring…read more From Pam at the front desk to the nurse Jodi and the NP C. Brown. Can't say enough great things about them they were short staffed and still got me in and out and feeling better so fast. Thank you all!

I was so upset and disappointed with my lack of care. I paid $50.00 copay for nothing. I have…read morechest congestion and a cough. The woman came in her name is Karen. I know she was not a doctor or nurse. She did take my BP and it was very high. She listened to my back and told me my chest was clear. I am still coughing and have the congestion with drainage. This is 3 days later. I asked about my high blood pressure. She held up 1 finger and said she only treats 1 illness a visit. I would have to come back pay another $50.00 to have my BP treated. I know a doctor would never let a patient walk out of the office with high blood pressure untreated. I would never recommend Hometown Urgent Care for any kind of treatment. I lost my money and got no treatment whatsoever. Don't waste your money going to this place. I recommend the ER.

Hospital is horribly mismanaged. Had a scheduled appointment pick up for an at home sleep study…read more.. scheduled for 4 months... got it tonight and it was dead... nothing about charging it... no charger with it... there was no one anywhere to guide you on where to go... the one elevator is definitely broken, the door almost opened on us... and they treat you like your crazy when you say you are picking up an at home sleep study assuming you just said you are picking up a patient... like no.... I just said I'm picking up a machine... I never wanted to take a psych patient home.... The lady who gave me the sleep study was very kind though. Even though it's really bad and horribly mismanaged, I do have to say they are the kindest doctors I've met. I'm calling in the morning about my dead sleep study though... supposed to be returned tomorrow but I don't even get to do the test it's absolutely ridiculous. There should never be this level of mismanagement anywhere let alone a hospital.... Someone needs to get this staff some help... they're kind just horribly understaffed... Edit: went back today and they were really nice about everything and the lady's there today were very knowledgeable. Doubtful at first, double checked to make sure it actually wasn't working gave me a new one and actually explained it

I am praying this hospital does a better job under AHN, PLEASE! Eating lunch in coffee shop with…read morerock music playing loud on the radio. People go to the coffee shop in the hospital for a reprieve, it's not a night club! Sitting in the Surgery waiting room, Law and Order/SUV on TV, in waiting room? Not a good idea.

I have been going to Icare for years. the lady at the front desk is wonderful, unfortunately the…read moremedical professional (supposedly) I saw today was less than stellar. I know what is wrong with me and I know what medication works for me. she insisted on doing a Covid flu swab even though I have NO symptoms of that. however I allowed it because she said otherwise I couldn't be treated. when that came back negative she wouldn't prescribe augmentin which is the only thing that works for my sinus infections, stating that they had been flagged for writing too many antibiotic prescriptions. HOW ISTHAT MY FAULT? when I told her amoxicillin doesn't work for me she then stated she didn't think I had an infection at all. then WHY BOTHER SWABBING ME AND WRITING A PRESCRIPTION FOR AMOXICILLIN? she got very condescending and talked down to me. I will not be returning nor will any of my family members.

My son went in to get a strep test. It's been 64 minutes and counting. No one else came in or out…read more Good thing we didn't come for plasma or CPR!

My wife scheduled an appointment over 24hrs in advance and arrived 15min early the day of. She…read morereceived several text confirmations and payment was made ahead of the appointment. She arrived 15min early the morning of the appointment, and her name was not listed in the self-service kiosk. She spoke with a lady at the front desk who was rude to her and said that her name was not in the system and that the text confirmation "did not mean anything." My wife was told that a new appointment was created for later that same day. No further instructions were given. My wife returned the same day 10min before her appointment and was told by a man at the front desk that no appointment had been created and that she needed to wait 2 hours in the waiting room to be seen. Horrible experience. Unhelpful staff. Payment received and no service performed.

I live down the street so it's literally a five minute walk for me. The service I received was nice…read moreand friendly when I arrived. Intake was exceptional. The nurse practitioner I saw was a little less than friendly and didn't really seem to care what I had to say. I was diagnosed with a ruptured eardrum in one ear and an infection in the other. I tried to advise her of my previous ear problems as a kid as well as a similar situation that occurred last year. No pun intended but, it literally went in one ear and out the other with her. I just hope her diagnosis is accurate and I haven't been on the wrong meds for the last week. Luckily I will be following up with an ENT.

Hands down the best medical care I have received in very long time! Dr. Sidque was very thorough,…read moreknowledgeable and showed genuine concern for my well being. His wife was also very considerate and concerned. They took me right in and the entire place is very clean and orderly. He listened and took time with me. This was much better care than the last 2 PCP's I've had. After such excellent care, I will not be going anywhere else.

Found staff to be very friendly and professional. However the PA guy was just rude...seemed to be…read moreindifferent to patient. Probably hates his job and patients. Didn't like questions, or offer any home care recommendations. We will try some other urgent care in future.

I made a same day appointment and was roughly the third in line. I'm not sure if I caught the front…read moredesk staff on a bad day or what, but the simplicity via the online scheduling was probably the best thing about this place. Checking in and checking out, I kind of felt like a mild inconvenience. The doctor was very professional, listened, and gave me some sound advice. He even called to check in a couple days later. I would maybe recommend this UC in a pinch.

Dr. Hanna is by far the most unprofessional medical provider I've encountered. During a workers'…read morecompensation evaluation for my spouse, he was dismissive, rude, and outright disrespectful to both of us. His assessment was minimal at best--he barely glanced at my spouse before asking, "What are we doing today?" and waited for a response without offering any guidance. When I suggested, "Maybe some X-rays?" he replied sarcastically, "Well, aren't you the lawyer?" His tone and demeanor made it clear he had little interest in helping. I would never return to him, nor would I recommend him to anyone. Frankly, I believe his medical license should be reviewed, if not permanently revoked.