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    Hometown Urgent Care

    3.0 (2 reviews)
    Open 8:00 am - 7:00 pm

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    Ask the Community - Hometown Urgent Care

    Cleveland Clinic

    Cleveland Clinic

    2.9(11 reviews)
    32.5 mi

    My name is Sara Neiswinter and yesterday my fiance and I went to Wadsworth Express Care &…read moreOutpatient Care. I was severely mistreated by a nurse named Matthew Hurosky. He made disturbing and inappropriate jokes and comments about my body that are absolutely shocking and out of line from a medical professional. I have a long history of depression and self harm. I do not self harm anymore but my arms are covered in obvious, old scars. When Matthew Hurosky went to take my blood pressure, I took my short-sleeved, bare arm out of my coat and he immediately noticed my scars and began to make disgusting and disturbing jokes and comments. He said "Whoa, what are those?!" in an inappropriate, over-dramatic tone. I was immediately EXTREMELY uncomfortable and I said "I used to self harm." He grinned and started laughing and asked "Oh do you do that when you get mad at him?" He nodded his head towards my fiance. I glanced to my fiance in complete shock and we both shook our heads and said "No." At this point I'm horrified and severely humiliated. I couldn't make eye contact with Matthew Hurosky but ANYONE with eyes could see how uncomfortable I was, and Matthew Hurosky couldn't help but CONTINUE to make another disturbing comment at my expense when he said, "It looks like you've been keeping a tally of all the times he's upset you." (Again glancing to my fiance) When Matthew Hurosky said this, he took his finger and pointed to a large patch of scars I have on my upper arm, as if to insinuate that because I have so many scars there, my fiance upsets me or mistreats me a lot. What is most disturbing to me is that 1) this is A PATTERN OF BEHAVIOR, and 2) Matthew Hurosky is acting completely inappropriate with patients as a healthcare professional. God only knows what he has said to others that they haven't reported because they were also humiliated and embarrassed like me. This is unacceptable on so many levels and Matthew Hurosky, as a medical professional, should carry himself in a respectful, professional manner. I was severely mistreated, I cried to the doctor that came in after Matthew Hurosky left and explained to her what occurred, and was crying hysterically on the car ride home. I felt demeaned and humiliated. The thing is, THIS IS NOT THE FIRST TIME. He made similar comments 1.5 years ago when I went in but I was so embarrassed and humiliated that I chose not to report it. I will never be returning to this clinic because I do not feel safe there. I am leaving this review to warn others about Matthew Hurosky. I have filed a complaint on odh.ohio.gov and I hope this is taken very seriously.

    Horribly rude. The lady who answered the phone would not answer a simple question regarding billing…read moreand then she hung up on me. I had been polite and hadn't said anything offensive to warrant this act of hostility. I had called asking about the urgent care because I needed seen and treated.

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    Hometown Urgent Care - urgent_care - Updated July 2026

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