The experience was amazing! Kevin was incredibly helpful and kind. This was my first time needing a…read moresmog check, and he thoughtfully explained the difference between "Smog Certificate Required" and "Smog Certification Required at a STAR station," which I had no idea about. This shop is not a STAR station, so be sure to check your paperwork before coming in. This shop also requires a reservation for a smog check so call ahead of time! Kevin completed my smog check in under 30 minutes, and while I'm not sure what the average price is, his kindness, efficiency, and professionalism were absolutely worth it! I'd say I would come again but I'm hoping now to need to anytime soon (though I will be back next time it's required!)

I made an appointment with Dunn Automotive based on the positive reviews and was very pleased with…read morethe level of service. They are professional and convenient. I highly recommend.

Friendly, helpful and knowledgeable! We broke down on the way to Oregon and they diagnosed our…read moreproblem and gave us a reliable solution. We got it fixed early next morning and they even took us to our hotel. They did excellent work! I would recommend them to anyone!

I am writing to share my feedback regarding the excellent service I've received…read more They are very helpful and do great work! They take care of my mom's car and consistently go above and beyond to ensure it is fixed properly. Everyone is incredibly helpful and courteous, and I highly recommend them. :)

Just now read the 2 previous bad reviews and cant believe this is the same place. My cars timing…read morebelt snapped on I 5 coming over the Mtns. It was 7 am staurday and i thought i would be screwed and not able to make my new job starting in Portland on Monday morning. The tow truck guy was kinda odd but the people at A 1 were very helpful and actually seemed to care that I had to get my piece of crap car back on the road. The mgr and the service tech both were very friendly and even let me bring my labrador inside to watch tv while the repair was made. Price was reasonable but how fast and how good made me actually write this review. Hope they read this cause they really did right by me.

Our car broke down and AAA towed us to their garage. They told me that my car would be read in 3-4…read moredays. They encouraged me to rent a car from the Hertz dealer which was in the same office space (suspect!). Left with no option we signed their estimated work order and rented a car. Over the course of the next EIGHT DAYS we never got a call when they thought it would take longer than originally planned. They didn't even call us when our car was done being worked on! When I went to pay for it they over charged me by $148 which I didn't realize until I looked at the papers after I had already drove off. I went back and they KNEW they over charged me cause the receptionist (Jennifer) said with a smile, "Yeah that price didn't sound right. Oh yeah, our computer says you only approved $*****. I'll get you refunded." And she kept making excuses for why I couldn't see a supervisor. SOO many problems with this place and I don't trust anyone there. Avoid at all cost!