It's Christmas Eve... I had a medical issue that needed addressed tonight…read more I looked around and found Wylie ER open. I called and they said "Come on in." The entire team, including Dr. Z were friendly, fast, efficient, professional... Can't express enough how easy they made the entire process. They were informative and gave me the treatment needed and had me on my way in very little time. I would suggest these guys to anyone. Thank you Wylie ER. Not that I wanted to spend some of my Christmas Eve with you, but you made it the best it could be.

My initial dealings and therapy were great at the North Richland Hills, Texas location. I still…read morehave a good rapor with them. However since my release in Jan 2025 things with ATI have gone south. On 23 Mar 26, both my Medicare provider and I made an appointment as patient care thought PT would help in pain management. 8 pre-approved visits and then a Dr referral needed. 25 Mar, ATI canceled the appointment only to call and want to reschedule my original appointment for the 27th on the 27th. I didn't call back as I had a Dr appointment on the 31st and got the Dr referral. I then didn't go due to another medical issue. 10 Apr, I went into the NRH location and made an appointment for13 Apr. Today they canceled my appointment again only to call again to reschedule. I am tired of being a ping pong ball with an office that doesn't know its right from left. No personal or info changed. Richard Lilly Haltom City, Texas

Came in for 2nd degree burns. Everyone was nice, it was quick, they took care of me for my burns.read more

This is not where you want to go in an emergency. The doctor did not examine me and said he could…read moreonly treat symptoms not run any tests. Nurse did not use gloves and told me not to eat anything for 12 hrs. Doctor reluctantly gave me fluids and they left me in a room with a beeping machine for hours. I was so sick I could barely move. I had traveled to Mexico City and had diarrhea for 11 days and had not eaten a meal the whole time. I ended up having to go to UTSW where I was properly treated and given meds. Baylor, you need to shut this "hospital" down. Looking for help in the middle of the night alone and I picked the wrong place.

Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

My husband has been to this ER several times for serious cardiac events, and unfortunately the…read moreexperience getting through intake has been consistently frustrating. especially with the EKG lady who never seems to be around and doesn't have a clue with super helpful comments like why didn't you shave because we didn't know we were gonna have a heart attack this morning. The check-in staff are nice enough, but once you are waiting to be seen, there seems to be very little interest in hearing the patient's history or listening when you try to explain why the situation is concerning. My husband does not always present like a typical cardiac patient, which makes his history especially important. On previous visits here, he has ultimately been admitted and required serious cardiac intervention, including emergency procedures and valve surgery. Once we actually get back to the ER doctors, our experience has been very different. The physicians have provided good, quality care. My concern is getting to that point. If this weren't the closest hospital to our home, especially during a possible cardiac event, I'm not sure we would continue coming here. There is a large sign warning patients that aggressive behavior toward staff will not be tolerated. I completely understand and support protecting hospital employees. At the same time, after sitting here again and watching how frustrated people become when they feel unheard, I think compassion and communication need to go both ways. We are currently here again, sitting in a mostly empty waiting room, so I will update this review as our visit progresses.

set an appointment early in the morning for noon still waiting 45 minutes later after an…read moreappointment stated that the staff was short for a Saturday. I would reconsider this place.

I have been here 2 times now and every time it's been an easy and efficient experience. The…read moredoctor's are always so kind and caring. I appreciate that great care.

Absolutely love and adore Sachse Pediatrics! They are trustworthy and truly care for the health and…read morewellbeing of your child. They are not pushy. They are respectful, and honor your choice as a well educated parent. The staff is helpful, and very friendly. I cannot highly recommend enough! Their office is truly a blessing.

After searching for years for a place that took my kids insurance and also was vaccine friendly, we…read moreFINALLY found the place for us. If you don't want to be hounded about vaccines, this is the place to come to. I LOVE that they respect whether you want vaccines or not. Not one person was pushy. You tell them what you want for your family and they truly respect that. Every single staff member we met was so friendly and so good with our kids. We left with a binder providing our kids well check info, our kids got some goodies and overall great service!

If I could give this place a negative 10, I would. When I think of prison hospitals, this is what I…read morethink of. It's a dump and the ppl hate their jobs. I don't know if it's inexperience or what but attitudes don't require experience. If you can avoid this ER, do it. These ppl are horrible. The staff is unbelievably rude. When my husband tried to tell them how to get blood out of him, they immediately started treating him like some drug addict. Uhm, no, he has always had issues with his veins due to high blood pressure but when he tried to tell them how his doctor does it, they said to him, "well this is not your doctor, so..." what? I think he knows his body. They saw he had great insurance so instead of listening to him they started poking and prodding not even asking what was going on. It was insane. No compassion, no care. Why are yall even there? Just because you have a license to practice medicine does NOT mean you know better than the person you are treating. Also, pretty sure you took an oath to care for others and if this is your idea of care, please, change professions immediately. If you have no empathy for ppl, why even do this job? It's so disheartening when these medical "professionals" see you as a dollar and not a human. We will never give these ppl another dime of our money, insurance or not. But, I won't complain without offering a solution. So, We left and went to Royse city ER, those folks are fantastic! Sweetest, most compassionate ppl. Go there if you can. Best ER around, Royse city.

I LOVE this medical center. Their E.R always runs so smoothly. You will definitely get in & checked…read moresuper fast compared to other big hospitals in Dallas. When I have gotten sick while being in Dallas, I always prefer to drive here then to go to any hospital in Downtown. The nurses, doctors, & medical billers are so efficient & very understanding in whatever it is you are going through. They go out of their way to make you feel comfortable when you are in pain. They don't just treat you as another patient. They are seriously so good with their patient care. Trust me, the drive is worth it. They know what they're doing. & nowadays, you don't get that type of care anywhere.

I don't know why so many bad reviews? It's my 1st time here and everyone was amazing and caring…read more Even the food was good and facility is clean

My insurance company and I have been trying to get someone to answer the phone for over an hour…read more.. they answer and put you on hold and never come back! I will be canceling the procedure. If they can't answer the phone without putting you on hold for an hour how can I trust them to due a surgical procedure? They have me listed for an hour later than the time I was told!

My fiance and I went in for a mass under his armpit area . We were greeted by an amazing team…read moreupfront and seen in the span of 5 minutes. If you have the chance to meet Jan she was amazing and the discharge process was quick. Jan was so welcoming and kind . The RN and Doctor did amazing and the care they showed my fiance was unforgettable. We hopefully won't be back too soon, but if need be. We will definitely choose this location again.

This hospital is by far the best hospital I've ever been too. The doctor and 2 nurses were…read moreabsolutely amazing, I've been experiencing issues with my back and disk and I've been in SO much pain it's been unreal and the first ER I went too by my job didn't really do much of anything to help me except inject me with morphine and a steroid and send me home. These doctors and nurses actually asked me about my issue, they did more tests so that they could possibly find my issue out and they gave me medicine that actually helped my pain and injections that numbed the muscles. Me and my boyfriend were so amazed by the service and the attention to detail from the doctor and nurses. I am so so so grateful for my experience there.

The staff at Surepoint are amazing! They truly care about their patients and wanting to help those…read morein need. Quality emergency care and quick service!!

DO NOT COME HERE!!! INSANE PRICES FOR LITTLE TO NO CARE!…read more I came in last month after a car accident to get checked out, sat on a chair for a few minutes, had my vitals taken and had a doctor poke and prod around my body. The most they did was prescribe medication and give me 2 painkillers. Apparently all of that was worth +$12,000. I have been to a regular hospital's ER unit for stitches and was billed less than $5,000. The prices here are sky high, and they're taking advantage of people who are unemployed without health insurance. They did 0 tests and 0 treatments. The most they did was give me 2 painkillers and poke around, and all of that was worth $12k? I called the billing department, very skeptical about how I was billed, and the lady on the phone was incredibly snippy. Not even a full sentence could come out of my mouth before she was cutting me off. I am not satisfied, and you couldn't pay me to come here again. In fact, if it wasn't for the fact that the at fault party's insurance will have to front the bill here because I was in a horrible car accident, I might even consider getting an attorney. PS: If you're wondering why the place even has high reviews, it's because they BEG you to write them one when you're on your way out the door before the bill even has a chance to come in the mail... Don't be fooled by the plethora of 5-star reviews, this place is scummy and predatory.

I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit. My last doctor visit was $300 to see the doctor, $150 for blood tests done in the dr office, and a $300 Hospital Fee. $750 for a single office visit. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. So...)