I go here for all by imaging needs. They are professional and friendly. I have never been…read moremisinformed or confused about what type of test I was getting.

I want to Thank Katrina and David for making my wife Cecilia Lewis feel so at ease and comfortable…read more She was very anxious about the scan. David was very kind and reassuring . Katrina was very caring and seemed to sense my wife's nervousness. Katrina could not have been nicer and patient with my wife. It made such a difference. Katrina was just wonderful and I am so grateful for her. People like Katrina and David make such a difference in the people they take care of in these times of their lives. Thank You Katrina and David

Very organized at check in. There is a larger waiting room in the back that has drinks and snacks…read more(pretzels). Very quiet and calm. The staff was very polite.

Came here last week on Tuesday because my endocrinologist needs a lymph nodes ultrasound…read more Personally the two stars are only how fast they saw me and the patient portal is very user friendly. However the ladies in the front were nice but not informative with my insurance. I came here precisely because my HMO told me to since it was in network. My case worker told me it would be a certain price and when I got here I paid another. So my husband mentioned it to the lady in the front desk and she said she'll look into it. She did and before I left she told us we were right! Imagine if I didn't pay attention I would've gotten ripped off. She mentioned I'll get reimbursed.

Had imaging of back done. All employees from the front office to the treatment room were friendly,…read morevery professional and gave assistance getting up from the treatment table. I've always been referred to them with different issues and am well pleased.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

I called a week prior to my MRI appointment because my Insurance requires pre-authorization. Misty…read morewas extremely helpful and got me the information needed very quickly. Thank you so much.

Lack of customer care on the front end. It took days of chasing down my order and there is no way…read moreto reach the correct department to handle my documentation. Promised calls and messages are not returned. They are nearly the only game in town and this speaks to the monopolization of health care in Florida.

The check in process was easy. The registration rep was not one to engage in any conversation. The…read moreTech setting me up for the procedure was non-communicative. just did what he needed to do. But I can live with those nuances. But leaving all four lead stickers on my chest, was unacceptable. I did not realize they were still on me until I left the building.

I love coming here for all my imaging. They are very nice an I never have to wait very long. The…read morestaff in the back are always very kind an usually explain what's going on so you feel comfortable. It's always very clean and well kept. Highly recommend!

Dr. Scott is legit. He is caring, honest, and genuinely listens. I've been to many doctors that…read morehear you, but don't actually listen to you. He's very knowledgeable and willing to share that with his patients. I highly recommend Dr Scott

Thoroughly impressed! I previously went to another location where everything went wrong so I…read morescheduled at Fleming Island! 100% opposite experience. From the moment I walked in, I was greeted with a smile. The staff worked efficiently and I was able to get in a few minutes early. While I was waiting a lady came out saying she was done before her appointment time! That is amazing in any medical establishment. I went for an MRI and the staff was just lovely! They made me feel comfortable. I had some issue moving and they just came to check on me and told me because I didn't even know I was. I was in and out in less than 40 minutes and it was only that long because I moved! I would highly recommend. The staff provided great care and were so welcoming and pleasant. Thank you so much!!

Made appointment a week ago and advised them that i had an implant in my chest and that i needed an…read moreopen mri also because i am claustrophobic. A whole week went by no phone call just messages that be prepared to pay your balance or co pay. So i drive 45 miles down to the office check in and 15 minutes later i was brought back to say they can't do it?? You had a week to firure this out, 90 miles and 3 hrs, Precision could give 2 poop's about there clients or Patient.

I arrived & was checked in asap. My appointment was 20 minutes late …read more The tech was very good, since I have had issues prior with an enclosed MRI, he put me inn feet 1st with my head partially out, it made for a more comfortable position. I was required to have both with & without contrast. The tech was very good at inserting the IV, no mutable stabs or pain. I must have had some reaction to the radioactive dye as it flared up my arthritic hands and was hardly able to sleep that night.

Why is the doctor require me to run down my x rays before I go to a doctors appointment. Its been…read more3 weeks and still no x rays sent Friday no one to answer the phone This seems to be an ongoing problem